When we were first greeted, the host tried to put us at an uncomfortable looking table and we asked…read morefor a booth instead. We were seated at a booth and waited for about 6 minutes with no service. No drink order, no greeting, no "I'll be right with you" nothing. A young man came up and explained that he is a busser but would be happy to get our drink order. We ordered our drinks and he left. When he came back with the drinks, he also took our food order, even though he couldn't put it in the system. He had someone else do that. Because of what he did to help us, this isn't a bad review. He single handedly took our initial experience of neglect and disrespect and turned it into an experience of warmth and happiness. He is the only one who approached us, everyone else would walk by without looking at us, even though they had to know that we were there. We later found out that we were mistakenly seated at a booth of a waitress who had not come in yet.. still no one could explain this to us right away or ask us to move to a booth that would get service? Anyway, the food was great, the restrooms were clean and we will be back again.. but only if this young man is working. He is truly a blessing and we hope he goes far in his chosen profession. His name is Justin.. tell him what a great guy he is if you see him.

I was in town for a tennis tournament and stopped in at 12:30pm Sunday morning. There was a hostess…read moreand a person seating parties, but neither of them greeted me as I said hello and waited in front of them. I stopped the hostess as she walking past me to ask how long the wait was for 1 person. She suggested that I take a seat at the bar. I declined and asked for a wait time. Her response was "well, you will have a 1.5 hour wait". She immediately walked off to say hello to other patrons as they were coming in. Then I heard, "party of 5, we have a short wait before we can seat you". I walked back over to her to request that she add me on the waitlist. She rudely responded "oh, you still want to wait? Well, you might not get in because we are closing soon". None of the parties coming in behind me were told that they might not get in. I placed my name on the waitlist then walked out. As I was writing this review I noticed that everyone waiting inside and outside had been seated. Shortly after I received a text notification that my table was ready only 30 minutes after placing my name on the waitlist. A different person was at the hostess desk. She greeted me with a smile. As I waited for my waitress, the first hostess walked back inside from the patio area. Her eyes locked in on my booth. I thought she was my waitress because she rushed over to my booth. She stood beside me and began shaking her head as if something was wrong. I understand that she walks to check tables, but something was wrong. She seemed a bit angry and wanted to make it known that she didn't want me in that booth. She didn't say anything. She just stood at my table. I was seated in the middle of the restaurant. She left then returned to my booth. Once again, she stood at my booth after speaking with the young man who was seating guests. I was very uncomfortable and didn't feel safe eating here because this wasn't happening with anyone else. This young lady was visibly angry. The couple across from me noticed and asked if I was okay. I was about to leave when my waitress came over. Service was good, but I don't think I would have stayed if I had other options for breakfast in this town.

Breakfast was delicious! How have we miss this place all these years?…read moreWonderful pancakes and omelets!

Probably my new favorite breakfast spot in the Cartersville/ Emerson / Acworth Area. If you have…read morefriends or family visiting out of town - take them to this hidden gem. The outside does not match how clean, kind, and welcoming this place is on the inside. A wonderful representation of what Cartersville is all about - Soul & Southern Hospitality at its finest. Sometimes it not about how fancy or expensive a place is but the true quality and soul. We will be visiting this place again soon- Thank you to the Rooster Shack team- yall delivered and we are thankful, cheers.

Excellent service. My sister and I got to go back in time 60 years by having the sloppy joes…read more Thanks for a great experience.

I used to get down to Georgia quite a bit, but my name's not Johnny and I did not meet the devil…read more Okay, maybe that was a stretch. If you look at my profile, finding a small town diner is one of my tihngs. I love getting a meal at a local spot. Don't do chain restaurants much. This one is a small diner. It fits the old 40s style, where the staff is in the middle, seats on the outside, counter service only. It is difficult getting around if someone is seated. That is how small it is. And, oh, by the way, they have been here since 1945, so most likely most of the stuff here is original. Almost everything is adorned with local ads. The menu has them on both covers, as well as along side the menu items. The coffee cup has them as well. As the staff is behind the counter and unencumbered, I think it would be hard to have really bad service here. Place was about half full, but the staff was on top of things. Food? It is basic diner food. I disagree with the negative reviews, but right down the middle makes sense. Everything is cooked to order. Biscuits and gravy were made with sausage gravy. The eggs were cooked a bit harder than I like, but not way overdone. Sausage nicely browned. Grits were done soft, but with just a bit of a bite. All in all, a no frills breakfast. While this was nothing to write home about, there is something nostalgic about grabbing a bite in a place that has been opened since 1945 and still has that historic vibe. We are losign this in America, as chains are taking over every place. Eat local y'all.

Having lunch at John Henry's Grill during my first visit to Rome was one of the highlights of my…read moretrip. I was looking for a great restaurant to try, and I'm glad I came here. In reviewing the menu and the online reviews, I knew I wanted to try their burger. I was dining alone, so I decided to sit at the bar. The service was great. They were friendly and super attentive. I ordered the Big John Burger with brisket, bacon BBQ sauce, and cheese on a toasted brioche bun. The burger comes with your choice of one side, so I had to try the mac & cheese. The mac & cheese was super rich and creamy. I did not have room for dessert, but I would definitely consider returning to try the Skillet Cookie, a warm chocolate chip cookie served in a mini skillet with cold vanilla ice cream. Yum... If you find yourself in Rome, Georgia, I would highly recommend you visit John Henry's Grill on Broad Street. Cheers

Oh my, the salad bar is the best. Especially the servings of cornbread, greens and beans that came…read morewith it. The green beans are delicious. Hubby enjoyed the creamy chicken. Our server was so kind and helpful for our first time visiting. Atmosphere is wonderful.

Mellow mushroom is ALWAYS so delicious, I love it here! Sometimes the service can be a bit slow,…read morebut that could just be because we tend to get the specialty pizzas. But also, I would consider mellow mushroom to be the best pizza in town, so I don't mind if it takes longer than the other places. Same thing with price; a little on the more expensive side, but worth it!

I crave pizza often but can't have it, because CHEESE! I love this location. It's in the downtown…read morearea of a small town. The view is nostalgic. The only place I can get pizza with vegan cheese. Lucky for me, the pizza here is top tier. My server, Liesa, was very friendly and attentive. She was great! Wish I could get her every time. Parking is plentiful.

I eat here a lot. Never think to review it, till now. The classic Ham sandwich on a croissant is…read moremy favorite. Have picked up a tin of sliders a couple of times and of course a spiral cut ham for the holidays. Never disappointed and the little cafe area for dining is bright and clean. And not least of all I am always acknowledged with a smile and prompt service.

I ate there instead of picking up my food to go this time!…read moreFantastic customer service. The food was on point as usual, but the customer service was just over the top... I'll be back again for lunch, soon Best, Doc Wixson

7am is usually a gamble. Most places that early, the staff is about as awake as you are and…read moreeveryone's just getting through it. Doug's Place was the opposite. I walked in and got greeted by people who actually seemed happy to be there, which caught me off guard in a good way. Got seated and served almost immediately. My waitress was on top of everything without hovering once. Ambiance was old school country diner. I really love those! Black coffee first, which for me is the real test of a breakfast place. It was excellent. Hot, bold, and clearly fresh, not something that had been sitting on a burner since five. I went with the Western omelet with hashbrowns and toast. The omelet was packed and cooked right, and the hashbrowns had that golden crunch you're hoping for and don't always get. You can tell they're not cutting corners on ingredients. Good food that early is one thing. Good food and a staff with actual energy at 7am is a different thing. I'll be back.

The food was not that special, I did order one of their cinnamon rolls which taste just like the…read morebiscuits but with cinnamon and a whole lot of sugar. It was quite it the restaurant. Service was good

Raj's service was very friendly and thoughtful. The food was delicious. I ordered ala cart their…read morechicken tenders and they're very good! The whole crew worked together to make the experience perfect.

The best breakfast in Rome, GA. They always accomodate my crazy substitutions…read more Unlke other places they do not force tainted lettuce. And it's clean and fresh unlike the place across the street. Be sure to ask for Kerry, she is a rockstar!!!