The food is alright. I like having the jalapeños on the continent bar. The people at register talk to you like you're a nuisance though and the girl helping me looked like she obviously didn't like her job. Whatever I get it. I work in customer service too, but at least put a smile on while you're bursting with annoyance on the inside. read more

I come here often for a quick healthy lunch during the work week. I usually have the salmon with brown rice, avocado and broccoli only for my vegetable and lots of hot sauce--yummy! "Lady" is always very pleasant, remembers my usual order and I can always count on her to provide an excellent customer experience and service with a beautiful smile:) read more

Everything is suppose to be healthy, as per their advertisement. They have their teriyaki sauce on the counters, If you look at nutrition label it has high corn fructose syrup. That is like a marmalade of sugar, that goes directly to your liver, developing fatty tissue. Look it up online. This teriyaki sauce is spilled all over your food, making super unhealthy. Maria Luz Briseno a radio host nutritionist, revised her initial recommendation if this restaurant, by asking them to remove the sugar content from their food. I e-mailed them on their personal website asking them if they had changed there ingredients, of course I never received a reply. read more

Food is delicious and i dont feel guilty eating it. I usually get a steak veggie bowl with brown rice. The bowl portions are a lot for a good price. I like that the food is always freshly made, right in front of your eyes! Everyone is always friendly and helpful. The dining room is pretty spacious. read more

I really like Waba grill for its grilled salmon plate with brown rice, very healthy food!!! I reommed everyone to try it.

Excellent service every time we come for lunch. Food is healthy and delicious. I Love the half and half vegi bowl. The staff is very helpful and inviting. read more

Have to say for my first time trying this place the food was amazing! Good and clean! Great place to eat out if you are not trying to eat a lot of junk food. Would recommend and can't wait to go back again soon. read more

Walked in the previous day and was immediately greeted by Jessica, and all I can say is WOW. Exceptional customer service from her, made me feel welcomed and answered some of my questions. Will definitely be coming back. Great service. Great worker. read more

The service was excellent. The cashier was emily. She was so respectful. I was greeted with a smile and I left with a smile on my face. I will definitely be back. 5 star restaurant without a doubt read more

I think I have a problem. I order from this place WAY too much lol. Really delicious food and easy quick customizations. I workout and eat a lot so they have no issue changing my food to meet my specifications. I appreciate a food place that takes that into account. All the bowls are really good from the chicken, chicken breast, beef, shrimp, all perfect! I'll definitely be continually ordering from here read more

Had Seafood bowl and it was half overcooked and half undercooked. Shrimp had this odd amonia taste and Salmon was dry. Veggies half cooked. I was hopping for a better expierience since they were brand new, but was mistaken from the first bite. service a little slow and I say a big NO if your planning to try this one. read more

This new Waba Grill is so good and in a great location! I ordered the Chicken & Steak Plate with brown rice and onions of course! The meat was so tender, a lot better quality than Flame Broiler. Service was great, and overall had a nice experience.. I highly recommend this place to all my healthy eaters! read more

I like Sandra she has great costumer service! She recommend to replace white meat and brown rice for a healthier option

I'm here to talk about 2 things the good food from Waba and the bad service I received from this one cashier named Ivone. it was a Tuesday. I order the special they had. First of all she had her face like she didn't wanted to be there she never smile at me, as I was ordering my food she interrupt me many times to talk to her coworker about other orders, wish I think is very rude then when i was about to complete my order she walked to the back with out even telling me to wait a minute. I try to calm down and not make a scene for her bad service. when I complete my order she never offer me a drink or vegetables to include in my bowl. I waited about 5 mins for my order wish I think is good. I check my order and realized it was wrong I talk to the same girl Ivone and she give me her attitude and said it was my mistake. when in every restaurant the costumer should always be right she never apologize for the inconvenience she was very rude and didn't even try to fix my problem I would never go back to Waba again the food is delicious but this girl make my visit a nightmare Waba has lost a loyal costumer because of Ivone's bad service, good thing she had her name tag on.. If you guys ever visit this place ask for another cashier to attend you. Idk how can the owners or managers would put as a cashier such a rude girl that's not very intelligent read more

Food was great but the service is atrocious. Emily was our cashier and she was extremely rude, she found any opportunity possible to cut us off which led to someone in our party getting their order wrong. I would recommend to avoid this location because clearly their cashiers don't know what good customer service is. read more

WaBa Grill - Is paying $1.60 extra for avocado really worth it when you get this? - Fast Food Near Me - Downey, California

Let me start by saying service was by far one of the best I've had in a Waba Grill. I've been here several times and somehow I always end up having my order taken by either Claudia or Ivon. They're always very polite and attentive. I have a thing about not having my vegetables in the same bowl as my chicken (always order a chicken veggie bowl). And so I always make a it a point to order it in a separate bowl and make sure the broccoli is cut into smaller pieces. Normally I get weird looks or even "we don't do that here". Not at this Waba with these two girls. They never make a face or even give me attitude for my weird order. So I highly recommend coming here and maybe you'll be served by one of these two girls. read more

Let me start off by saying I'm a very picky customer , and as soon as I walked in , I felt very welcomed ! I didn't know what to order , but the cashier named Sandra helped me and made it easier to decide what to get . The food was very delicious ,definitely will be back . read more

OK been there 3 times now. paid for brown rice and avocado, which both are extra charge. what food i got was very good, but twice of the 3 times i was given white rice instead of brown. covered with teriyaki sauce it was hard to see that until i was down into the rice to see i got ripped off. after eating some of it, i felt funny returning it to the counter, i am trying to be honest.. but please give me what i ordered and paid extra for. my husband ordered a drink with his which was not charged on our bill or given. So, 1 star for service and ordering accuracy. 4 stars for food quality. the food is great if you get what you order. read more

This WaBa Grill has definitely been amazingly consistent with both the quality of food and service. I order their Chicken Veggie Bowl with Brown rice, Onions, and Avocado religiously. Ivon and Lady both greet me with warming smiles and friendly hellos. Needless to say, I no longer to go Flame broiler. read more

Jessica was great help when I wasn't too sure of my order and kept conversation with me the whole time I was there. Felt like I had made a friend :) read more

I received excellent and great customer service from Sandra. She made sure my order was exactly what I wanted. She is always very kind and professional to all of her customers. Thank you so much for the EXCELLENT customer service Sandra! read more

standard. service is friendly..always crowded hard to find a seat. over cook (burn) chicken sometimes.

Best Waba Grill in the area by far, i've yet to have a bad experience. The cooks are great, and the employees are always kind and helpful.

The food here is extremely delicious. Whether it's a family night out or a date, Waba Grill is the place to go. Juicy meats to choose from and bowls freshly made! 10 out of 10 would recommend. I was truly admired by the customer service. Emily Rodarte had a huge smile on her face when I walked in, greeted me and took my order. She made me feel welcomed. Thanks to her I would return and eat there again! Thank you Waba Grill for never letting me down and always keep my tummy satisfied!!! (-: read more

i went there Thursday September 19 and it wasnt as good as other times. I wonder why ...and also the portion of teriyaki chicken bowl got way smaller wonder if if was just different personnel or bad day but did not have the same experience like other visits. read more

My go to teriyaki spot. I get the chicken bowl with brown rice and avocado. Quick service.

Decent food; always see someone with a rag or broom cleaning up the place; thats always a plus

Good food prepared really quick and fresh. Wish i could actually stay and eat there but the dining area seems to never be cleaned well enough. Dirty floors, sauce and soda spilt all over and food on tables. Love the place just wish i could stay to eat sometimes read more

Costumer service is good except for this one cashier named Vania she has a bad attitude toward customers. Been there a couple times and it's always the same with her and the attitude and ugly looks. read more

This is probably my favorite Waba I've ever been to. I go every afternoon for lunch and knowing that it gets packed they work hard to give out the orders quick and warm, I like how they repeat the order to verify what I'm getting, and I also like that they ask for the ID for purchases over $20! They are very clean and very friendly! Totally recommend everyone to stop by. read more

Delicious and healthy. I like the half and half bowl with chicken and steak. I need to try more on the menu! The workers are polite and patient. You have so many options for your meal, your type of rice, avocados, veggies, onions, etc. And best of all... service is QUICK. Youll get your food in a matter of 3 minutes.. max. The fast service makes me kind of suspicious to whether or not it really is "healthy". read more

Friendly staff, clean and fresh! The food is healthy and light. I like their chicken bowl with white meat and white rice. Add some of their signature hot sauce and it tastes amazing! read more

Excellent service & healthy food. Awesome price for all your catering needs. Ask for Lady, she is super nice!

This was my first time eating at Waba Grill. Emily took my order and was very friendly and help full. Good customer service and great food. Very clean inside. I will defiantly go back . Keep up the good work Emily. read more

WaBa Grill in Downey is great. I love their food. I tried it for the first a few days ago and it was so good. I find myself craving it all the time now. Not only is the food good, but it's in a nice location and has friendly staff. I explained to the cashier that this was my first time here and she was very helpful in explaining the menu and helping me make my final choice. I got the half and half bowl with avocado. Mmmhh...it was delish. Next time I think I'm gonna go for the shrimp bowl just to see what else the menu consists of. Wish I would've gotten that cashiers name, either way shout out to the staff for the good food and good service. read more

wabba have the more healthy and cheap food, i love it!. and even have a beautiful employed, like Lady!!!