I freaking love the florist Rayleen Rodriguez!!! Not only does she turn out gorgeous natural arrangements that look very expensive at affordable prices but she provides THE BEST CUSTOMER SERVICE!!! I love this floral department above all local stores. Vons you are worth the money because Im sure I'm going to get a quality product I adore. read more

Vons - Grocery Near Me - Glendora, California

Worst customer service at a grocery store I have ever experienced. After being in line for 15 minutes a cashier pulled me out to open a new register. Then said "oops, nevermind I can't open" so I have to go back in line and this happens a second time. A manager was cashiering and closed her register. When I told her, she wanted to know who pulled me rather than saying that shouldn't happen and she could take me right away. I will never go to this vons again. read more

They have REALLY gone downhill...I've been coming here for 18 years and it has slowly turning to crap....if u go at nite,be prepared to wait for 15 minutes to check out....understaffed in every dept. Ever since they merged with Albertsons,TERRIBLE....gonna go to Staters for now on read more

I have been shopping here for probably 8 years. The staff is always so helpful and nice to my wife and I. But today they went above and beyond. I ordered a meat and cheese try for a party, it was ready on time and looked great. The only issue was that I did not pay attention when I ordered it and it was not the one my wife wanted. They let me exchange for the correct one after they spent all that time on the order. I felt terrible but reassured me that it was fine. This is always be the Von's I shop at. Thank you Terri! read more

I am still in shock, & feel very much disrespected. I came in to pay a bill, & as soon as I asked for assistance I got all rude eyes on me Like I said something horrible. I stood there waiting with no one coming, I decided to go grab a few items 1st. Without too much detail let's say 5? (front end) & Manager only 1 girl was nice. Also did not seem to have helpful info & had to keep asking each employee before getting help. As I stood there waiting I felt like as if I was the plague & dumb. I felt awkward being there, but needed this done. To no avail I had to go somewhere else. With not 1 issue i was out in 5 min. So was it incompetence, lack of wanting to help, or like some other reviews something worse...? I honestly dont think i ever experienced something like that before. I go to a Vons by my work normally, & never have I encountered such rude ppl. As it seems I'm sure they're happy to lose me as a customer. read more

They are open until midnight. Just 4 U is a superb program. End of story.

Wow! I'm not the first to review a market! Cool! The folks here are pretty nice. Those that work the bakery are very helpful but be careful cause in the morning they are kind of hard to nab cause they are in the back getting the goods out. The danish here are delish! The best thing about them is that they do NOT drown the bread with icing! You get to enjoy the whole thing; from bread to filling to icing. They even have a box that they make sometimes that is a of a mixed batch for $5.50. That works out to about 50 cents a danish which is better than the regular price of a dollar each. The only baked good I don't like here is the bagels. I know this may sound weird to some but their jelly donuts are actually very cool since they are half the size and half the price of a donut shop. This way you get your "sweet fix" but you don't have to commit to a big donut. The sandwiches in here are so good! I read the reviews in the latest newsletter for picnic fare but as most are too far away for me this is my go-to. They have a new one that is an Italian sandwich made with all the classic meats (proscuttio, salami, etc) but the kicker is the mozzarella! It's cut from one of those balls you would buy in a gourmet shop! I got one of these yesterday and ate the whole thing! Btw, they now have a large "footlong" version so if you want to share with someone it's that much easier. Cost more than Subway but it's better so that evens out things. Plus, since it is a market, you can get everything else you would need for picnic - fruit, chip, water, napkins, etc. If you want to go generic sandwich-wise they do have a monster one for $7.50 made with a loaf of french bread and done in classic "sub" style - roast beef, turkey, ham, American cheese. I've gotten as many as five "small" sandwiches out of one of those. Now, while I like this market should remind folks that this is the one in Glendora on Foothill & Grand. All markets are subjective to WHO is behind the knife so every sandwich maker is different! At the same time you got to ask, how can they mess up a sandwich? Right? I know. read more

Shopping at night big Nono!! Two checkers and 25 in line going nowhere! Where is the help and the old courtesy that once lived in this store! Sprouts can't wait till you open!! Managers take heed! read more

I'm almost to the point where I will never again set foot in this store, even though it is only a few blocks from my house. I absolutely cannot stand the lines. I (foolishly) went in there tonight at 8:30 for a few essentials - milk, sour cream, cheese, etc. I got my cart half full before I saw the lines. Two checkstands open for around 30 customers - all of them looking miserable. I left my half-filled cart at the spot and walked out the door, to go to Stator Brothers. Yes, it's another mile away - but they NEVER have lines like this, and their prices are much lower. I've seen them, when lines get maybe three-deep, immediately open TWO new checkstands. I've sure never seen such a thing at this particular Vons. This place is HORRIBLY mismanaged. I know that they're still in business because for a lot of Glendorans it is the most convenient location - but I am personally done with it. read more

This is the worst vons !! I hate that this is my neighborhood go to grocery store!!!! They never have any items that I need... I've spoken with a few store managers to stock more of the items I need and yet still nothing!!! I hate the fact that I have to drive outta my way to a further supermarket to pick up my household essentials!! Pretty sad !!! read more

Its a shame that Ralphs closed its store on Grand ave awhile back and there's no alternative grocery store in the neighborhood. This place is rediculous! Only 3 caashiers on a Sunday evening!! read more

It's our "go to" store in the neighborhood, even though there's a Ralph's, Albertsons and Stater Brothers nearby. Being a member of Vons Club helps save $$. Plus the savings on gasoline you earn is awesome. Often up to $1/gallon off!! read more

As far as service is concerned, this has got to be one of the worst! I try to avoid it at all costs. Every single time it seems like the employees either hate working with certain fellow employees or hate helping customers. So much negativity goes around, its crazy! and the prices at Vons don't even make it any more tolerable. There was only one time i stepped in there and the employees were smiling and asking if you needed help; but, soon found out it was because the district manager was in store and so they were putting their best foot forward. Only found this out after overhearing 2 employees complaining on when their DM was going to leave so they could go back to "doing things their way", which undoubtedly meant back to their rudeness and griping. As mentioned before the prices are too high! you can go down to Ralphs on Grand for prices much lower. This particular Vons is not a place to visit. If I must go into a Vons I travel to the one in La Verne on Foothill Blvd. I get such amazing service there, the employees have such pleasant dispositions, it seems cleaner and overall a great place to shop. If you don't believe me, just make the extra trek to the La Verne one and you'll see the world of difference. read more

Very clean, nice staff, ample selection. I wish they had more fresh tropical fruits available instead of the old squishy stuff. The Philippine mango (smaller & all yellow) are the best! I lived in Hawai'i and I would love to have the apple bananas like they sold on the island!!! Much better flavor than the old Chiquita standby. Nice flower selection. I have to go to the Asian grocery stores for tropical fruits. read more

This store is always clean, and their produce is fresh. Their wide arrangement of fragrant, beautiful flowers always makes me smile; I recommend making time to smell them. Their customer service is exceptional, I've never had an unpleasant experience. Just today, Dana went above and beyond to make my day. She was genuine and kind on a day when I needed it most. In the words of the terminator, "I'll be back." read more

well this is a review that is needed to be written. We have shopped in Vons of Glendora for 10 years. This might have to be suspended at this time since Art/ employee of Vons in Glendora has made a great error in his behavior. I plan to write a review at Grocery survey . I felt that Yelp would be a great place for a complaint should be recognized. Art, you did not handle the OJ situation well. When items are in an area that they should not be in, it is not the customer's problem or fault, they belong to the store employees that placed them there, this is called accountabitlity.. Moving the OJ back to the area where they belonged in the first place, then saying to my husband it's not a problem now , we would not be writing this comment review:). It took a supervisor to handle the situation. My suggestion would be never send a inexperienced person to handle a situation of this type. Outcome : Think twice about shopping at an Vons in Glendora, CA that lacks of customer service.... Regards, Maria read more

The selection here is limited, the staff is alright, lines tend to get long, most of the customers that shop here seem uptight, I'd rather go to Albertsons. read more

Used to love this store. When they got bought out by Safeway, they started discontinuing items, and are always out of stuff. I'm constantly leaving, missing something on my grocery list. When mentioned to a manager, his explanation was, "We're having problems in our warehouse." Another manager said, "We're having problems with our distributors." Well, those "problems" have been going on for years. On top of this, I've recently encountered major problems in their bakery--they're burning everything! I've been complaining about the burnt cookies for months, but today was the clincher. Bread, bagels, pies, cookies, rolls, cinnamon rolls--burned. So bad, I took pictures. I talked to the manager, and he told me their ovens were broken. My question: WHY ARE THEY PUTTING OUT BURNED PRODUCTS??? His response: We have to. Really???? You have to put out burned products for your customers? When I said this, he walked away from me. Don't complain or contact headquarters--it will fall on deaf ears. Thank God there's an Albertson's in our city. read more

i've been a regular at Vons Glendora for 30 years. i was very disappointed to discover that a fraudulent Amazon gift card made it into their stock. After trying to purchase something with my gift card unsuccessfully i took it back to the store. They showed me how the card that was purchased at their store was fake but would not replace it with a legitimate card. very disappointing that they would not stand behind an item they sold. read more

The Von's store itself is fine and they are starting to get more organic produce and products, service personnel are friendly and attentive. The main concern is the number of homeless that group by the door and smoke. This is the shopping center owner's responsibility to keep the premises safe and sanitary. I try to avoid going there because of this. read more

Love my store and all of the employees! I usually shop at night so they are my Fav. As far as the Deli goes, that is my pet peave with the management. They need at least 2+ people to help everyone. They are put on overload and it makes customers upset. Management could solve the problem by scheduling 2 employees on the same evening...what a concept. read more

One thing I'd like to mention about this store--today when I went in I was asked to donate to prostate cancer research. Near the cashier were two 2 liter bottles of soda with a sign that said if the cashier did not ask you to donate, you would get the soda for free. I felt this was insulting to both the cashier and the customer! It's bad enough we get solicited outside the store by so many organizations, but now the Vons cashiers MUST ask us EACH time we go through the line to donate to charity? Why is it the cashiers job to do Vons charity work--they should stick to their job and not have to pester their customers. read more

I've been shopping at this store since I can remember, and it used to be really great, but recently it has just gone down the drain. There are never baskets at the front, I always have to look at the check-out lanes for them. They are frequently out of stock of many items (brown rice, yogurt, certain shredded cheeses, to name a few). "3's a crowd" lasted all of 3 months before they just stopped even trying to comply with that. As I am currently standing in line (at 7:00 pm on a Thursday), they have 2 check-out lanes open, and about 10-15 people waiting in line. Which, unfortunately, happens more often than not here now. I am highly unsatisfied with this store and their service. read more

This store is horrible! Rude girls who don't know company policies and this Von's makes up its own florist pricing. Always different new prices to add to make the bill outrageous! Reality check: Your a grocery store, if I am paying 60 for a bouquet I will go to Grand Florist! Ask ALL prices of flowers including the rewrap charge $5 and add about $2 to all basic flower prices and add another $10 to the $9.99 roses. Outrageous! read more

Every single time I come here there is always a problem at check out because they get snotty when I show them I have WIC checks. I separate everything for them and make it super simple. Today was my last straw I was going by the signs they had listed for prices. There was no sign for the asparagus but all the other Safeway vegetables said 3/5 so I asked the worker in that area, and she said that all the Safeway vegetables were 3/5. Boris the assistant manager was very condescending when I told him that an employee even confirmed the price. He tried saying that they were in the wrong spot- not true because they have been in the same spot for the past year. He refused to assist and I ended up paying double. He said he couldn't do anything for me because I was using WIC. However my place is that it has nothing to do with WIC but the pricing listed should be the same for everyone! (I have pictures to back up what I am saying as well.) I go here because I can walk with my infant daughter and not use gas. The bagger Kirsten is always super nice and apologizing for the manager. I shouldn't be looked down upon by your management because I need a little help to feed my family every single time I come here. Very demeaning to come here!! Rude!! read more

Dana checked my groceries out last Friday night and totally made a terrible week end on a much happier note. Her cheery personality and kind words warmed my heart and as I was leaving she topped off her excellent customer service by giving me a hug! I can't thank her enough for bringing me some joy during a very low point of my life. read more

Antonia in the deli is the best. Great customer service and super fast.

I have to say that the Starbucks employees at this Vons are the nicest polite wonderful people I have ever met. Cindy the manager is fantastic always has a smile and makes my morning everyday. Matty is the best the sweetest man ever. Melissa is a sweetheart. Everyone at that Starbucks rock. I'm serious. I apologise for not rembering the names of the recent new hires, but everyone is absolutely wonderful. I only go to that Starbucks. Just for the people the drinks are always perfect and the service is unbelievable. Don't ever let these employees get away from you. You can walk in sad and they make you laugh they always make my day. One other thing the cashier Christine with the beautiful nails and hair is the only checker I will go to. Not that everyone else is mean or anything like that. She is a hoot!!!! Always happy and smiling so helpful and a wonderful person. She is another person who makes it a pleasure to shop there. Thank you for having these wonderful employees. Please pass this on to all of them. And their supervisors. read more

Unfriendly service over an over again. My favorite kind of bagels sold out at 9 am - inquiring about them only to be told that they always sell out very quickly and I should come at 7 am if I want them. If they always sell out that quickly ... why then do they not bake some more of this kind???? Same day ... special offer, grab two of those, only to find out after paying that only one was registered at the special price. I am told that there is a limit of one and the second one therefore was charged at full price. Could me my mistake, but there was no sign for that limit in the aisle - nothing at all. These two latest experiences match very much the repeated experience over the last few months. Vons remains expensive unless you get specials, and very often the specials then are not honored at the cash register. Prices in the aisle often do not match the price charged. Anybody surprised I shop there less and less often - even if the shop is conveniently near where I live? read more

Why can't they keep prices on all their fruits and vegetables? Every time I go, there is something I want that doesn't have a price. So I have to decide not to get it or hunt down someone to give me a price. I've talked to corporate and was assured that it would be taken care. The problem was not and has not been fixed. read more

talia be da best florist around she know what she doin