I had just left Class One Donut with a box of donuts and a bag of croissants and Beyond Bowls & Blends with a couple drinks. I had a 15 minutes walk back to my car. I didn't want to drop my goods. I saw Stater Brothers and an AHA moment hit me! I needed a tote bag. I didn't want to waste time looking for a tote bag. I asked the first staff member I saw. Very nice lady staff was kind to help me. She stepped away from her cash register to help me find it. Now that's above and beyond service. Luckily, the totes were near the cashier area. Thank you so much Miss for your help! Two simple bag designs for $1.49 per bag or one sturdy red Stater Brothers brand tote bag for $9+. The cheaper bag did the job and that's what I got. Got in line and paid for my bag. I didn't get a chance to walk around the store. Based on what I can tell, it was very clean and organized. A bit smaller than other Stater Brothers that I've shopped at. Happy they came through when I needed them most. Thanks Staters! read more

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Love this store! People are really nice. I just wish they have the full deli section. The place is always clean and well stocked.

It's the meat that made them famous!! Rudy works the full service butcher counter and I have to say every time I am lucky enough to have him help me it drives home why I shop here. He goes above and beyond for customers and he has the best attitude towards his work, life and the needs of his customers. Stater Bros butchers will cut it, grind it, season it or anything else requested free of charge! The new remodel is very nice and you can now get fresh sushi, baked items, sandwiches and deli products. The management team and cashiers are top notch too. Come visit this great spot and enjoy the professional team as they make it happen for you. The remodel is very nice and easily navigated too. read more

Stater Bros. Markets - Rib roast for Christmas - Grocery Near Me - Glendora, California

9/4/2024 @ 1:00 PM Stater Brothers in Glendora. On Route 66 & Loan Hill Ave. " A Huge Shout Out to Jerry in produce!" WOW young man you are one remarkable human being!! You assisted my husband; You picked out two beautiful bushy bunches of cilantro, you went to the back to get my husband Serranos, green onions. " You Rock!" Jerry YOU are all about CUSTOMER SERVICE! The produce section looks great! You had a smile on your face and a spring in your step. Because of your work ethic, customer service, we will be back! Jerry " You are a 5 star Employee!" You deserve employee of the month, year, lunch on stater brothers, and most importantly a raise! You are a fine example of what an employee is all about! I truly hope you are given the opportunity to train new employees and employees that need help with customer service at stater brothers. Jerry you are above the rest! Hard working, customers first, deliver and put produce out all while having a smile on your face!. Your family should be very proud of the young man you have become! May God continue to bless you. You will succeed in life! Jerry you are an amazing employee! Wayne and I thank you for your dedication. Jerry, "Thank you for all your assistance yesterday !" Very much appreciated Thank you, Wayne & Jeanette read more

Stater Bros. Markets - Delicious Apples. - Grocery Near Me - Glendora, California

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Went by Thursday after work to grab a cooked chicken and sides and there were no rotisserie chickens in the case. Not the first time. So off to Vons I went. read more

Amir helped me today and I want to give a shoutout for his excellent customer service. I went into the store with my son and while there asked for banana boxes. Amir did not have any, but said he would stop what he was doing and put bananas out immediately. It would take about 5 minutes, but then he'd have some boxes for me. Amir went above and beyond and I really appreciate that he did that. read more

Store 106 deli department. I was assisted by Keri, she did an awesome job suggesting what was fresh, and a good deal. All the staff Keri, Maria, MaryLou, Christian and Yvonne were the friendliest workers ever. Yeah! Store #106. My fav store read more

Julian assisted me today and I want to recognize him for his great customer service. I interrupted him mopping and he didn't hesitate to help me. I couldn't find the 70% dark chocolate bars. Julian told me the candy is on isle 6 and then walked me to the aisle and pointed out the chocolate. Julian was pleasant and went over and beyond to make my shopping experience quick and convenient. Keep up the good work Julian! read more

Everyone is very helpful and friendly!! Store remodel is beautiful! Very clean and nice!!

SERVICE in my experience, the service here is that of hometown attentiveness. In a world that's so corrupt and full of angry people, it's always lovely walking into this supermarket. Due to a brain injury and extreme fatigue, I have needed the assistance of various employees here and they have never made me feel less than or a nuisance to them. The staff here always goes above and beyond! AMBIANCE While it's not one of the newly remodeled locations, it always looks clean and very well organized. FOOD Their produce has always been top-notch in freshness, quality, and variety! From Carnivore to my Latin foods, and my baked goods, I could always find what I need. This is absolutely what a neighborhood supermarket should be like and I'm happy to live nearby!!! read more

This is my favorite grocery store for the most delicious broccoli, bibigo wantons/dumplings and fresh fruits! I love the fresh vegetables here including Bok choy, Chayote, Bitter gourd, organic broccoli, organic apples, tomatoes, potatoes and all the other items. There is a big picture of the store manager at the entrance to the store and it says " We are so glad you are here!" This is such a unique message to welcome the clients. I am glad to have found some delicious blood oranges, cosmic crisp apples and tangerines. The store is very clean and well-organized and the associates are very helpful and friendly. Clients can also enjoy some tasty sushi in the store. I've met many friends here in the store within the past 6 months and it shows how popular the store is. I recommend this Stater Brothers for the wonderful customer service and the fresh groceries! read more

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The remodeled Stater Brothers is a wonderful update to our community. All the departments have improved in service and items in stock. The bakery and the meat department are fun to visit. Degohn (?) always provides excellent customer service. I love our local store!! read more

I just want express my admiration for the employees of this market they are professional and courteous and the store is always clean and ordrley. One such employee is a cashier by the name of Ms.Montez who during her busy day took the time to listen to old man about losing his phone (me) the night before. She checked all the usual places but it was not there,But said she would keep an eye out for it, and to call back later in the day. So though I gave up hope of finding it, I decided place some trust in her advice & called her back at the end of the day. Bingo, ms. Montez said my phone was found & to come in to pick it up, when I offered her a tip for finding it, she turned it down & thanked me for being a good customer. That is the character of the people this store employes as it's staff! read more

Bought these cookies on 02/08/2024, noticed today (02/11/2024) that they were expired after my son had already had some. Definitely check dates when shopping here. read more

Stater Bros. Markets - a person holding a box of cookies - Grocery Near Me - Glendora, California

I have been shopping at this location for years and have always had such a positive experience, up until lately. While the recent remodel looks amazing, the store always seems to be understaffed these days! The line is always lengthy and takes such a long time to get through because there aren't enough cashiers. On top of this, there are almost never baggers anymore, so the cashiers do it themselves, making the line take even longer. I love this store, but have been left disappointed lately. read more

John and Staci went above and beyond in kindness and hospitality. They helped me feel welcome by greeting me and even giving helpful tips on recipes. read more

The meat department here is amazing! Romell helped me today and he was helpful and cheerful. I always have a great experience buying meat here and I especially want to mention Juan and the meat manager Rudy! They hand been kind to me and my family for many years now. Keep up the good work and the store looks amazing ! read more

The greatest asset of this store is a worker Garett because he is so helpful and kind. I looked forward to my stops here while in school, he always walked me to the aisle I need. The reason for my rating is because from 5:00p.m- 11:00 pm the store at times has had me wait longer than most stores because they tend to leave only one line open and I've found that to be a problem at this store. It's inconsistent, definitely don't recommend coming at these times! read more

Stater Bros. Markets - Line at 5:00 p.m. on a Saturday - Grocery Near Me - Glendora, California

It's time for an update. I'm going to go ahead and give this location another star. They brought back the items they stopped carrying during the pandemic such as my PLAX dental rinse and Schilling spaghetti sauce packets. Management has been making a good effort to keep pricing competitive. Stater Bros. is less expensive than the competitors for all of my basic staples. Management has improved. I am starting to see my favorite checkers again with the good customer service skills rather than the younger less friendly checkers. I still liked it better when the bread was closer to the dairy section in the front corner of the store rather than on aisle 7. The layout isn't quite as nice as it was during pre-pandemic times, but that's a minor complaint. That said, I still like this Stater Bros. the best out of all of the other locations. Now that they lowered their prices since the supply shortages and craziness of 2022, I'm excited to shop here more often! read more

I have to say I love Stater Brothers Glendora! Everytime I have a Christmas Party I ask the meat department to cut my roast in 1 inch pieces so my elderly family are able to enjoy the stew. They always give me service with a smile! The butter was on sale, so I asked if they had butter in the back...she said let me check...she brought it out to me with a smile! Other stores usually say "if it is not out, we don't have it". I did not have to go through a self check out either. When I walk through the store, employees greet me. IT is such a blessing to have a store that still cares about the quality of their products and especially their amazing customer service. ! Honestly it was like going back in time! God bless this store and employees! read more

Thank you to all the staff and employees. You are the lifeline needed for this community. Thank you for a safe and clean store. Much appreciation to Carlton for his exceptional customer service. read more

thank you for seeming to enforce the no pets policy (true service animals exempt) Besides the hygiene aspect it was becoming like shopping in a kennel when multiple dogs would start barking at people and other dogs. I stopped going for a while. Recently I saw a man walk out with a very large dog , required him to exercise a lot of effort to maintain the dog close to him. it was excited and pulling this way and that. I didn't see anyone speak to him but seeing him exit without items in between checkout lines I tend to think he was reminded. Thank you! read more

Jimmy great service in meat department. I got some fresh bone in steaks for dinner. Clean cut

Love this stater brothers location! Management and staff are friendly and helpful.Meat is always fresh, store is always clean! Thank you stater brother Glendora! read more

My family has been shopping at Stater Bros. for over 40 years & we love Marla! She always remembers us and is ready to help us find what we need. I will wait for her to check me out even if there are shorter lines. Marla Rocks! 5 stars for Marla. read more

I try to avoid going to this store if possible, but sometimes I need to grab an item or two quickly. NOT. You can't get in and out of there easily. Love it when there are all of ten people shopping in the store and seven of them are in line for the one check-stand that's open. And then . . . Hooray! They open a second, "Quick Shop 15 items or less" line but allow people with piled up carts and 50 items to fill that line. Meanwhile, those of us (several) with 1-4 items WAIT and WAIT. SERIOUSLY? Did you all not get the memo that online and delivery shopping services are going to force the shut down or size down of inefficient stores like Stater Bros? Time is money, folks. Those of us with $$$ will shop elsewhere. read more

Came here a few days ago to purchase some cuties (those small little easy to peel oranges or clementines) because this was on my way home. I was surprised to find that the price for a small 3 pound bag was priced at $5.99, when I was just at Ralph's the other day and a 5 pound bag was on sale for $5.99. Since the price was quite high, I decided to just buy a small bag of oranges for $2.99. When I walked over to check out, the male cashier (looked like he was either in high school or beginning of college... as most employees at all Stater Bros Markets that I have been to seem to have employees working the cashier around this age) just plain out ignored me when I said hello and just proceeded with the transaction. Overall, was a little surprised that the customer service here was pretty poor, especially since I have always received pretty friendly service at other Stater Bros. I would probably not come back to this location. This store is located in a plaza that shares it with Hungry Howie's Pizza, Starbucks & Zuzu Chicken. There is plenty of parking in the lot as well. read more

I've shopped at this Stater Bros. for 20 years and in the past month I have seen a huge improvement in the look of the store and customer service. I see stock pulled forward on the shelves. It's neat and clean. The manager or assistant manager are out and about. Today the manager opened up a check stand two people were waiting. In the past the checker would call for help and often it went unanswered. Not anymore! It's a pleasure to shop here. There's a totally different vibe. read more

Amazing meat department very knowledgeable and know customer service. You need to keep an eye on your young checker and the ones that bag. I didn't write a review last time but this time it was the same pair. Gossiping like high school girls and using foul language this time. Better to tell them to not talk to each other if they don't know how to act appropriately. read more

"Home" is really not really a place, its a feeling and I have been fortunate enough to have a grocery store that has made me feel like I am home. The service at this market is amazing. The employees are kind, caring and never too busy to just ask "how is your day?" I am from an island where fruits are plenty and the fruits at this market are sweet and delicious. One cashier (Peter) is one that my husband, daughter, and I run to if we are in a hurry and need something. He goes out of his way to be kind to all there. The manager keeps the place very organized and just beautiful to walk into. Thanks to all for doing such a great job. read more

AGAIN stater bro's always disappointing!!! Honestly James c. Had the worst attitude when I was checking out! He told me that they do not have plastic bags that I was stuck with paper with an attitude, I just got off work wanted to get some groceries for my family I don't wed attitude from an employee who gets paid to check me out. I spend thousand of dollars here but honestly I don't think I'm coming back!!!!! read more

I've shopped at this Stater Bros for over 30 years and love it! They always have the friendliest staff. Donna, Trevor, Darlene, Pam and Rudy and Juan in the meat department are the best! They are so helpful. I won't shop at any other Staters! read more

I prefer the Stater Bros in Covina Blvd and Grand in Covina. The one in Glendora is not so friendly one female checker in particular. Hispanic girl with dyed hair. RUDE!!! Their are plenty of people that need a job and she is rude. Every time!!! So I will drive a bit farther to the one on Grand where EVERYONE is nice. read more

This has to be one of the least friendly establishments I have been to. I have been in customer service for a long time. I am always shocked when people are not just not friendly but rather down right rude. I almost never get greeted at the register. I have to initiate the greeting and it is usually met by unfriendly grumblings. A few occasions my "hello" has been completely ignored. One time I decided not to say anything and see what happens. The cashier didn't say one single word to me, even as they handed me my receipt. I am pretty easy going but it was ridiculous. I have a family of 6 and this is the nearest store to us however I go out of my way not to come here. They obviously don't want my business read more

I am trying to figure out how the heck this place could be given $$$ dollar signs? Compared to Vons and Ralphs, this place is cheap! My family has shopped here for years and its no wonder: they are affordable! Although this place isn't hip, or posh, like the others, you get what you need and leave. The organization does confuse me a bit, but I manage to manuver quite well. The meat always looks fresh when I stop by the meat counter and I like that they have a variety of brands that suit your budget. The produce is nice and the place is always clean. I am bummed that I have to drive a bit to get here, but at least I can visit my parents before hand. read more

I love the staff here. They are very friendly and always super nice to my young children. I find the prices to be at least competitive. They have a good selection and I really like the butcher counter...again, more nice people and good service. Having shopped at both Ralph's and Stater''s, I actually think Stater's is slightly more reasonably priced. I agree with John P below in that there's almost always someone in front of the store asking for money but 90% of the time I've found that it was a legit charity and not just some dirtbag off the street asking for cash. If you want a bit better selection, slightly higher prices, don't need a great butcher counter and don't think super-friendly service is essential, go to Ralph's. The San Dimas Ralph's location is fine and I go there from time to time. They're nice enough but not super-nice like the Stater Bros staff. If you want extra-friendly service (but not in a creepy Jersey Mike's kinda way) and a great butcher, check out this Stater Bros. I love 'em. read more

This grocery store has a nice layout and things are easy to find. It's not super large like some stores so it takes forever to find anything. The lines move along without lots and lots of waiting, unlike one of their competitors. The prices are good and the floors are the cleanest floors anywhere. In fact, the whole market is clean and has a friendly staff. read more

I generally find all the items I need but at times the items I buy are cheaper at Walmart. For a long time their produce here was pretty poor quality. Especially the bananas. But they have improved. Produce at other nearby markets is still better quality as a whole but the produce here is acceptable. Their prices are generally lower than most markets but I can still buy a bottle of my favorite wine at a cheaper price at my local liquor store. Lately, they have quit offering day old bakery products which is disappointing. Especially for those of us on a fixed income. I really do wish they'd modernize a little bit. It doesn't look like it has changed since the 1950's. read more

Whoever the head butcher is they need to suspend ,I had bought steak and it had green spots This isn't the first time I bought meat that was not properly prepped. They don't care if it's bad they'll cut it off and still sell it. read more

Typical Stater Brothers .... Great prices , great service and nice clean store. read more

Stater Bros. Markets - Grocery Near Me - Glendora, California

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