Another year and Vons doesn't have ANY FOOD FOR PASSOVER!! Instead, they had YEAR OLD MATZO when the best used buy 2025 stamped on it just sitting on their shelf!!! When I spoke to the assistant manager as The Manager was apparently busy, she just said nothing was sent! Well gee, a manager could have picked up a phone and found out the reason why??!!! We don't appreciate being left out on our holiday, as you had more then enough Easter goodies! read more

What is happening to my Vons Glendora? Few minor things but the biggest thing is the service and attitude of one of the supervisors (name starts with an "I") and it's not the first time. She was working the register and was rude, didn't greet any of the customers until she was almost done scanning the groceries, threw items in my bag (I reorganized some of them), seemed rushed, and then after I paid and was waiting for my receipt, she stops to look at her phone, then gets the receipt and says, "here". No customer courtesy. read more

This Vons has always been a 5 for me until the last year. I'm struggling to give it a 3 but I'd like them to take notice. When you switched to self-serve stations you still need to have a decent amount of staffed checkout lines. And by decent I mean more than 1. The first time I mentioned it to an employee they said it was just due to the time and I excused it. But, It's all too common now I go in and there is only one staffed checkout. If you buy alcohol you have to stand in line for that checkout. But even if not and you have a lot of items, which I typically do, then I have to juggle that. They don't put bags next to self-checkout. There are some by the counter where their employee who watches over the self-checkout stands. Sometimes. Today, they were empty and no one was even standing there. On top of that, the handheld scanner had a taped message it's broken. And as I went to grab my receipt the front door popped open and it gave an error. The other day, I was in self-checkout and there must have been like 5 employees standing around at the front. One checkout staffed and everyone else going through self-checkout. It's just a bad look. I choose to go to you typically due to selection but also because it was good service too. When I have a basket full of groceries, it would be nice to have a better checkout experience. Side note, I'd love to see some more organic options in the bakery and breads. It's very limited. Thus, I have to go to Costco or Sprouts. Again, for years, this Vons was a 5, and for other reasons I can still recommend it, but I'd suggest management look at the checkouts and fix it as it's soured my opinion of what had been my favorite local grocer. read more

Review#1103~(SGV, CA)~ This is another convenient branch of Vons to shop because next to this supermarket exists another CVS Pharmacy. This Glendora, CA., plaza owns a few of my favorite businesses here such as 'The UPS Store,' next to this Vons Supermarket. Ambiance: very organized and clean makes things easy to find. Parking is free and convenient from plaza parking. I'll be back again soon in the near future. Everything i needed was well stocked including stuff i didn't need.... read more

Nice Vons location. Everything is fully stocked for items I shop for whenever I go here. Self-checkout is a breeze, which is a plus.

I don't normally shop at this store only because of how it sits in relation to my home but I was in the area today so I figured I'll go into the store instead of going to albertsons bad move on my part, the people that work here none of them at 8:30 in the morning were friendly. None of them greeted me. No one smiled, including the manager on duty. The only person that I heard speak was jenn, And that was because she was my cashier. Otherwise, this store has no personality. No one is personable at or polite. Actually the butcher handed me the fish, The only thing he ever asked me was how much I wanted and that was it. I don't think I'll shop here again even if I am in the area. Now that I'm leaving a review, I see how poor their scoring is and I truly understand why. read more

Went in today, May 16th, to pick up some flowers. Lisa, who "helped" me in the flower department, was very rude! She lacks basic customer services skills and human decency. She made me feel like a nuisance when I asked her if I could add babies breath to flowers. The mangers should have her in the back stocking, not interacting with customers. She also didn't care to cut the stems of the roses even though they were obviously too long, I mean LONG! I did it myself when I got home which is annoying because she gets paid to do that. Oh Lisa, it doesn't hurt to be kind. read more

When I go on vacation, only my family get presents. In this store I feel like I'm with my family so they get souvenirs from me , everybody is polite and always willing to help when I can't find an item. Everyone seems happy working there. They smile they sing and it's a great atmosphere. I would give it 10 stars if I could the highest I can do. Keep the good work guys. read more

I support this business as the service is always friendly and reliable source of food to choose from. This place is fairly clean and at time have deals. Most importantly it's a Union shop always support my Union brothers and sisters. Rob is always friendly and knowledgeable about the products and efficient and helps make the time pass with small talk conversation makes you feel welcomed. read more

I've visited this store for many years and never have I run into any issues. We have ordered sandwich plates for Christmas and cakes for birthdays but, yesterday I was really disappointed in this store. I ordered finger sandwiches from a young gentleman a week prior to picking up my trays. The man seemed new , as he took my order he tried to answer all my questions. After placing the order I was asked to take the barcode to the check stand and pay for the items. I did this and returned and gave him the receipt and he said we were good to go. My husband goes in the store yesterday to pick up the sandwiches and they told him he needed to pay for them. He told her we had already payed for it. The deli manager than proceeds to call over a manager, my husband gets a copy of my bank statement with the charge on it and there continues to be an issue of payment. The policy to order the sandwich's is to prepay for the items so he asks how could I order these if I didn't already pay for them. This all the while being sandwich's to be put out for my mother's funeral. My husband finally convinced the manager to give us the sandwiches. To add insult to injury, the sandwiches were dry and disappointing. I don't think I will be using this store again for such necessities. read more

Please clean up and maintain your restrooms. Small improvements like replacing old graffiti covered trash cans (these are cheap and plastic-easy to replace) and eliminating the smell of urine would be appreciated. It's incredibly embarrassing to your brand and your customers. I recommend putting a keypad lock or something to keep homeless people out in the restrooms, maintain a clean and safe restroom that represent our community. Your customers deserve a safe and clean environment for their families and those of your local community. I have withheld this feedback for several years assuming that the store would resolve the situation. But quite frankly, these restrooms are disgusting. read more

They first filled up my balloons so much they ripped at the seam. I had to go back and get a new balloon set. Just for the balloons to deflate in a few hours. How hard is it to tie a damn balloon??? read more

I don't usually write reviews like this, but the treatment I experienced at this Vons location deserves to be shared. As someone who has managed multimillion-dollar businesses and worked in customer service, I understand that mistakes can happen. One negative experience doesn't define a business, but when subpar service becomes a pattern, it reflects a systemic issue--and this Vons has one. I have visited this location several times, and every single time, I've noticed a troubling trend: White customers are treated with courtesy and respect, while customers of color are met with dismissiveness, impatience, and even a lack of basic professionalism. Shockingly, this behavior extends to employees of color as well, who seem to emulate the same dismissive attitude. Hoping things would improve, I placed an online order for a fruit platter with a confirmation receipt and pick-up time. Upon arriving, the chaos and disregard began. 1. The Deli Incident: I started with the bakery, but it was unmanned and so I went to the deli only to encounter an employee who rudely dismissed me, claiming the deli doesn't handle fruit platters and sent me to the bakery. When I asked if there was anyone working there since I didn't see anyone, someone could help, she suggested knocking on a door that didn't even exist. She offered no assistance whatsoever. 2. The Bakery Disaster: Next, I went back to the bakery. Eventually, I managed to get the attention of an employee wearing AirPods. She seemed annoyed at being interrupted, touched her AirPod to pause her distraction, and asked me, "Do you have a question?" I explained the situation, and she informed me that the bakery doesn't handle fruit platters and to go back to the deli. When I mentioned I had just been there, she said, "if you don't believe me you can talk to the manager, he's the guy making sushi." 3. The Gordon Exception: Frustrated and fuming, I returned to the deli. An employee named Gordon finally stepped in and offered to help. He looked into the issue and, after some time, informed me that my order had never been received by the deli. However, he said they could make the platter if I waited. While I appreciated Gordon's effort, by this point, I was running late and beyond disgusted with the overall experience. This is not just about an online order mix-up--it's about a pervasive culture of apathy and disrespect at this store. The dismissive attitudes, lack of professionalism, and outright condescension I witnessed and experienced are unacceptable. The only bright spot was Gordon, who at least made an effort to address the issue. But one competent employee cannot fix the glaring problems at this location. To the management: -Train your staff on basic customer service. - Address the clear bias in how customers are treated. -Prohibit employees from wearing Airpods while on duty. Their focus should be on customers. -Train your staff , to make eye contact with customers, smile, and acknowledge people waiting in line. -Train your staff on basic common courtesy (Good morning, please, thank you, I'll be right with you, I apologize for the wait). This stuff really doesn't cost you a dime. If you don't care about your diverse clientele, at least pretend to, because right now, this store's service is disgraceful. If you're a person of color expecting to be treated with respect and decency, save yourself the frustration and shop elsewhere. read more

I decided to shop at this Vons location. It's a large store with a Starbucks inside. The store had some perks. The deli person on the day I was there seemed a bit tired and grumpy. The fruit and produce looked better than the local stores have been putting out. Associates are helpful when needing help in looking for certain products. Overall, a nice decent Vons to shop at. Make sure you have the vons app for specials. I especially liked the floral area. I've ordered flowers twice from here and price was decent, and flowers were fresh and lasted about a week for me. read more

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I've picked up the chicken dinner deal here for some time just picked it up again today 5/1/25 and all of the chicken (8pcs) are GMO pieces. Never grabbing this meal again from Vons. read more

Great customer service. Although it's a smaller Vons, I was able to find everything I needed for Super Bowl Sunday except beer. I like how they have a wine cellar and a great collection read more

I had ordered a custom chocolate chip cookie cake for my birthday from the Bakery that looks delicious. Vons always has so many more options than my usual grocery store, Target which is closer to my home. There are lots of fruit and vegetable options, as well as all the delectable desserts and breads. I like the blueberry pancakes with sausage on a stick, Nestle Toll House cookie and ice cream sandwiches, and the plethora of Simply One fruit juices. They are tasty! This store always smells good with all the flowers near the front. The cashiers and bagger were friendly too. read more

I love shopping at Vons and this one was by far my favorite location up until today. As I was checking out there was this obnoxiously rude cashier who kept trying to tell me to hurry the heck up and pay . I had put in my Vons phone number to see if I had gotten any discount and he said these exact words. PAYMENT PLEASE YOU DONT HAVE TO WAIT FOR ME IF YOU ARE WATING FOR ME YOUR AT THE WRONG STORE. Sir I just want to ask you an honest question is it too much to ask for you to have some manners and common respect for your customers. I don't know what his name or his problem is but he is the older scruffy looking large cashier wearing glasses. You can remember one thing sir talking to customers like how you talked to me does not go unaccounted for . Be aware that I am calling corporate and reporting you hopefully this does not go on for the sake of Vons being able to maintain it's support as a grocery store to the community of Glendora. I advice any loyal Vons customer to heed this as a warning if you are ready to check out and encounter this cashier at the register to brace yourself as he is the rudest cashier I have ever encountered in my whole 36 years of life read more

One thing for surely here is they always got that FRESH FRENCH BREAD HERE DAMN NEAR EVERY AM AND NOON! Albertsons and Vons always got the best freshest French bread hands down ! read more

Vons - the front of the store - Grocery Near Me - Glendora, California

The lady supervisor wearing eyeglasses and working the evening shift of February 28 provided exceptional service. She did the math on her phone and realized that her cashier really did make a mistake, and she corrected it right away. I didn't catch her name, but I want to thank her for her exceptional service! She's the one and only employee from that shift that really deserves 5 stars! Thanks again! Edit: the lady's name is Janice read more

It was wonderful to finally return to my favorite grocery store after a year and three months of being cooped up indoors. To my delight, I found everything I needed with ease, and the helpful staff members were as knowledgeable as ever. If an item was out of stock, they would kindly offer to check for its next availability. I have a deep affection for this store and its staff. They are always friendly, courteous, professional, and make me feel like I'm part of their inner circle of friends. I'm grateful for the assistance of a family member who has been doing the grocery shopping for his parents, grandparents, me, and his own family at this store for an entire year. Unlike other stores that have unreasonably raised their prices, Vons prices have remained consistently reasonable. I hope this store remains a fixture in our community for years to come. It's located in a college area and is budget-friendly for students, making it an even greater asset. It's a well-deserved five-star rating from me! read more

This Vons is very nice. There is always parking out front and alva says shopping carts available. On the inside, they have a Starbucks, a pharmacy, a ballon and flower area, and a deli. Everything inside was very clean, fresh, orderly, and has signage marked well. The food is always clean and fresh and the staff are always helpful as well. They also sell freshly baked cakes and bread here. Overall, this is a very good Vons and I would recommend it! read more

Vons - corn - Grocery Near Me - Glendora, California

The meat counter is always void of assistance. This is a complete travesty. Staff was entirely rude when they decided to finally do their job. 15 minutes it took to get a pound of meat. I won't forget it. read more

Vons - a display of meat in a deli - Grocery Near Me - Glendora, California

I would like to take a moment to give recognition to one of your employees. Krista in the floral department is absolutely fantastic!!! She was sooo helpful, kind, and you can see she genuinely loves her job. You are absolutely fantastic! Thank you for going the extra mile for me. I hope you know how great you are. She had us all smiling as we waited for our beautiful flowers!! Thank you!!! Thank you!!! read more

Vons - 3 beautiful arrangements - Grocery Near Me - Glendora, California

Shout out to Henry for keeping his customers safe! Great customer service! Complete gentleman! Thanks Henry!!

49.99 for a dozen roses at Mother's Day! Crazy price gouging during the holiday. The orchids were even crazier priced. Stop anywhere but here for last minute flowers. Even my kids had sticker shock when picking something out for mom lol read more

I really like this Vons, I feel like I'm always here and one of my favorite guys is Rob LOL I always go to his line he's always really quick and Vons is always has what I need it's a Vons, it doesn't really need a review but I wanted to give it anyways because I really do like a lot of the staff that work there and feel like they're always very friendly. I also like that Vons is very neat read more

Their customer service is so poor My delivery was supposed to deliver between 3-5pm When I called them they say they. Waited. For 15 minutes and there was no body and your phone was off.when. I didn't leave the house for a second and phone was working. I talked to them they said they will deliver in two. Hours I don't want to be up. Until 9pm I tal ked to manager,he said what can I. Do , I am canceling your order and you will not be charged.I was. Shocked. With his rudeness and answer After.talking to him,finally he agreed. to redelivery read more

Ridiculous how you get Carne Asada to barbecue but you get fajitas size bits instead. Definitely not worth the $43.95, sad that they put those portions for flap meet indicated for barbecue. read more

Vons - a grill with meat and vegetables on it - Grocery Near Me - Glendora, California

This Vons is amazing. They literally have the BEST, THE BEST, customer service! I had an issue that was resolved quickly and I was left feeling like I was valued as a customer. I must admit I accidentally entered the wrong location and they figured it out on their own and called me back to make the situation right. I absolutely appreciate it. Thank you, for answering my email promptly, calling me so fast and taking care of my issue. The manager I spoke to Saturday was so great, and today the manager that called us wasn't a regular manager, you truly went above and beyond, THIS is why we continue to shop here!!!! ** Deli department** You guys are awesome also, to the woman that apologized for "making us wait" you can always make us wait if this is what your giving us!! It was no inconvenience at all, I shopped, got my FRESH food and came home. Thank you for making our night so easy. read more

Great VONS been a customer here for years and the recent remodel is a nice fresh face lift inside. I love the bakery section and produce. Workers are usually always easy to find with help in locating stuff and the butchers always help out in making a great selection! Checking out is a breeze, never really had any bad line "hold-ups" and friend check stand staff is always a plus! Also has pharmacy, sandwich shop, sushi, and great deli and Starbucks INSIDE!!! read more

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Make sure you check expiration dates on milk products. I inadvertently bought a quart of milk with a date of March 7. I bought the milk on March 14. I would have returned it, but I could not find the receipt. read more

This location is great stopped in today to get my covid vaccine I was in and out in 10 minutes flat they work like a well oiled machine and the gentleman who have me my shot had a great attitude really put me at ease read more

I just wanted to thank Antonia for all her help in the bakery. I've been stressing over sugar cookies for a party, she told me they could make them fresh for me 30 of them for only $7.99. It was exactly what I needed for my party to frost. Thank you for your great customer services. Wish I would have gone there first verses, 7 different places... read more

Dropped in on my lunch hour to pick up a few items. The cashier happened to be Molly or Dolly. Her tag identified her as, manager. Just disappointed in her lack of friendliness. I'm getting used to it now, but the days of retail people just doing the basics are long gone. No greeting, eye contact or thank you. Our total interaction consisted of one word: "bag?" read more

Yes, I'm reviewing a Von's Supermarket. Here's why: I made my way up to Glendora yesterday to watch Stage 7 of The Tour of California with a few friends. For those who don't know, it's for bicyclists which I'm not as I prefer the cooler two wheeled variety of transportation. Anyway, I'm driving the support vehicle so I ended up at Von's to buy drinks, lunch and snacks. I've never - and I mean never experienced a friendlier bunch of employees at a Supermarket. Not only was I greeted by each one that I came into contact with, several engaged me in conversation about my purchase or options. Twice I was escorted to the aisle where what I wanted was located - I wasn't just given directions or told what aisle it was on. In fact, after I made my purchase, I made it out to the car to find out I forgot to buy ice. When I got back in, when I asked the cashier where the ice was, he offered to have someone get a bag for me. As for the rest of the store, the floors were clean, shelves organized there were other services offered right in the store as well: Starbucks, a Pharmacy and a Florist. read more

Always ask for Henry!! Henry ........,....................... ....... Great customer service!!! Great team of clerks there!! It's just an overall great shopping experience every time I go in there to get my groceries!! read more

Attitude and no real service Trying to get change for water machine in front of thier Store. I needed $4 in change and she offers me a dollar in quarters, when she knowingly can obtain more change from her manager. No wonder if something so simple is so hard read more

POOR. CUSTOMER. SERVICE. Apparently job qualifications there are things such as the ability to lack eye contact, not smile, and also bury bread at the bottom of the bag. read more

UPDATE: 1. Cleanliness of store is excellent 2. Grocery selection is very good. 3. Deli has very good desert items. 4. Customer service is HORRIBLE!! Since my last review I have been treated so rudely by a few of the Vons checkers and bakery workers. They are rude, they act bothered if you have alot of groceries at check out. They do not smile..they ignore customers asking for help. By far the worst customer service at any Vons in the area. I am no longer going to shop here. Vons in San Dimas is small but they know how to treat customers. read more