Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

This is the only low-volt professional I will work with in the Austin area. I had a legacy…read morestructured media enclosure updated, access points hung, and a few new runs of cat6 run. The job was not particularly large, but I wanted a clean install and the finished product was better than I expected. On top of the basic install part of the job, Eric cleaned up the network cabinet and rack leaving it looking better than I could have expected. The guys showed up on time, wore protective coverings on their shoes, and cleaned up afterwards. These sound normal, but in my experience fairly rare in this industry. Eric is a true professional.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I needed help with installing wired outdoor cameras from Ring. Matt came by, assessed the house,…read morerecommended to use the battery cameras with solar instead, walked me through what would need to be done and where to install the cameras for optimal coverage. He was very honest and said that this is something I would be able to do myself. Didn't charge me a dime! Feels like this is one of the few honest businesses left out here. Would absolutely use them again for any smart home solution needs in the future.

I had a great experience with Securimax. Jack came to my home for a free consultation. He…read moreimmediately pointed out that the doors and locks in my house were wired for a security system but the previous company did not even use it! Jack was very knowledgable and listened to my concerns and the type of system I wanted. You can tell he's been in the business a long time. He was able to work with me to set up a great system within my budget. It feels good to know I can take a short drive and talk face-to-face to the friendly people at the Securimax office if any issues pop up. Donna was particularly helpful in getting my notifications set up just right. Highly recommend!

Had to call three times to fix a simple issue on the cameras and display if the app wasn't so…read morecomplicated we would have to be calling all the time

Exceptional Service! Above and Beyond!…read more As a single mom, I didn't realize how much of my energy was spent worrying about the safety of our home. Once my ADT security system was installed, I experienced a whole new level of peace of mind! The team was absolutely amazing! They went above and beyond with their professionalism, attention to detail, and genuine care throughout the entire installation. Angel, our technician, was wonderful and made learning the system feel effortless. The cameras are incredible! Crystal-clear picture quality, beautiful full-color imaging, and a system that's incredibly easy to use. I can see everything so clearly, day and night! And for only $75 a month, the security, comfort, and peace of mind are an incredible value.. Highly recommend!

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

Audio Visual Consultations is as good as it gets. I would unquestionably recommend them for any…read morejob, big or small. Stop reading reviews now and call these guys! We did a huge remodel on our home in 2005. Tom MacKay and his team came highly recommend from our designer. Tom and his team ran all the wiring for our in-ceiling speakers in 6 rooms throughout the house as well as outside by the pool. They configured, installed, and set up our flatscreen TV, surround system, wireless internet, programed the remote controls, they even moved outlets to accommodate installed TV's in the kitchen and kid's rooms. All the while making thoughtful recommendations and staying within our price range. So...that was the big stuff. They do the little stuff too. Kids got a Wii for Christmas a year later. I called Tom and his team and they totally connected everything to our system. 2 years later, kids got an X-Box. Again, totally got us hooked up. Today, they installed a new blu-ray replacing our old DVD player that died. Remotes programmed, in an out, everything works. Bullet proof. Call Tom. He has a great team (Jason is THE MAN) and will totally take care of you. Really...I can be fussy and I expect a high level of service. These guys do it right. Totally Recommend!

A couple issues, sold me what Tom wanted not what I wanted and I'll take ownership of that's…read more Installed in 3 rooms, living room, backyard and den. Utilized a piece of my equipment with what they provided. After a couple weeks the den stopped working. Came out, tech said it was wired wrong and corrected. Charged me $100 for service call. After I pushed back said I would be credited that I have not seen. A week later den is not working again. Just be careful

Best security system in Texas! Spoke to a few different Security company's and ended up going with…read moreATX! So glad we did, what a great experience we had! Randy, was Extremely professional and got the job done right! Thank you so much for your service, my family and I can sleep safe knowing we are protected now. If you want a fair price, good service and a secure and protected home, these are the guys to go with!

From the owner: Randy is an active Police Officer with 22 years of experience. ATX Security & Protection proves the…read morebest service in home automation and home security. With $99.00 Customer Installation Charge and 36-month monitoring contract. What makes us different? Is Safety and security is our only business. ADT Authorized Dealer.

Kevin did a great job going over all the fabric and color options explaining pros and cons of each…read more I was able to quickly pinpoint the look and style of shades I was going for. The ordering process was quick and only a few weeks later his team came out and not only installed it all but got me set up with Alexa and an app where I can control them from my phone and even voice. Pretty neat. Definitely enhanced the look of my house, provided more privacy / customization, and cut down a bit on the heat from the Texas sun. I'd definitely recommend Kevin and his team at Beacon Blinds.

Kevin was responsive and always returned call. We had issues with the first blinds installed and…read morehe replaced them all without question. No hassle when dealing with Kevin. We have recommended him multiple times and would use him again. Timely, honest and excellent service after the sale. The graver blinds and shades we better quality than others we looked at and the Graber purchased through Kevin were less expensive than they would have been if purchased through Costco. We highly recommend Beacon blinds and Kevin.

I always wanted a good home theater. We have a living room that we used as a TV room. I had some…read morebasic ideas, but equipment had evolved so much since I set up my own home theater; I wanted to work with an expert. In addition, I wasn't even sure if my living room could provide the quality of sound I wanted. After extensive googling and yelping, I came across AV Connect, who had a decent web site and good reviews. Nate Cake took my call, and discussed with me options and pricing. I don't remember the timeline, but I believe he came out the next week for the design consultation, and went over all my options. In a couple more days I had my quote. I think we completed installation 2 weeks later. The installation crew were courteous and professional. The home theater is awesome! Then 1.5 years later, the AVR blew (under manufacturer warranty). I called AV Connect back up, and they picked it up and got it repaired for me! I didn't have to deal with the manufacturer or a repair shop or anything! I will definitely use them again if I move, or when I'm ready for the next upgrade!

I've been an A V Connect customer since 2016 and my system was initially set up by A V Connect when…read moreI moved to Austin. Since then I've added new components, changed out old equipment, and even though I have a very modest home and audiovisual set-up, A V Connect has been there for me in a timely, professional, friendly, and consistently reliable way .I've never in the nine years that I've been their customer had to worry that they had 'moved on' or that they would relegate my issues to the back burner. Recently my Control4 unit began failing. A V Connect sent Greg out to my home the same day I reached out to them. He evaluated the problem, ordered the new control unit and on it's arrival, installed it and had my system back up and running all within a week. Time after time, A V Connect has been there for me from the day they installed the system in my new home, to now, nine year's later. That's what it means to be reliable!

Friendly and old school shop, these guys are "salt of the earth"! Trusted and neighbourly. You…read moremust keep this store alive and thriving. Get all your keys made here, buy your safe here, support them in any and all ways that you can.

I needed to get into a safe for which I couldn't find the key. I called Cothron's in the late…read moreafternoon, and they sent RJ out the next morning. RJ couldn't have been nicer or more efficient. He had the safe opened in less than ten minutes & made me two keys for the future. I was very impressed with everyone with whom I dealt, from RJ to the dispatcher to the scheduler. I will definitely use them in the future when I lose another key!

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

We contacted Security Consultant Pros about purchasing cameras for our property as well as several…read moreother companies. We chose Security Consultant Pros because we felt really comfortable dealing with a smaller family owned company. They were extremely knowledgeable, professional and a very quick install. They walked us through how to operate and use the system and made sure we were comfortable with everything before they finished. We contacted them later about an issue we had with the system and they immediately helped us over the phone on what we needed to do to correct the problem. All in all, it was a very pleasant experience and we know that they are only a phone call away for any help that we may need. Thank you Security Consultant Pros for a job well done.