5 - for their COVID guidelines 1 - for my supposed to be sunglasses but ended up being not being one 5 + 1 = 6 / 2 = 3 This is my year 3 of wanting to get sunglasses, to take advantage of my benefits. The past two years my sunglasses were given as is (as sunglasses) but this year was different - they gave me clear cleanses and not the sunglasses I wanted and ordered. This review is just for my eyewear experience only and covid guidelines. read more

I've been going to Dr. Dodge for a few years now, for my annual eye exam/check-up. Staff is always kind, warm and welcoming! Clean office + equipment. Bathroom is accessible down the hallway via a key they provide -- also very clean + chic! Covered parking lot next door currently charges $1.50 every fifteen (15) minutes, with a daily maximum of.. $13.50? There are plenty of metered spots available also. Many thanks to Natalie and Wilson for the extra care -- and of course, Dr. Dodge! read more

This review has a long time coming. At first I did have some issues with the front desk having Misplaced some of my documents and having to do the process over many times. However, they apologized and everything was fixed. Not only that each time I have come in they've been very very helpful. Maddie apologized to me for the previous experiences and kept walking me through going forward! She really does care! Thank you guys! The doctors are also really great! It really feels like family and they genuinely care! Thank you guys, you guys rock! read more

Took my senior citizen mom here (on a Sat!) for an eye exam and glasses. Dr. Younany was so patient and so thorough with her. My mom is hard of hearing and needs time to process conversations, especially with everyone speaking through a mask. Dr. Y was delightfully kind and gentle, as well as very competent. Avan helped my mom choose a frame and he treated my mom like gold. My mom and I left feeling grateful and very happy with out experience. read more

Love the office love the staff. Dr is very friendly and up to date on knowledge of glasses and contacts. Very efficient. Appointments are fairly easy to make and they are open on Saturday. Great place. I'm very happy. read more

Visualeyes Optometry - Checking out some new glasses - Optometrists Near Me - Sherman Oaks, California

Everyone at Visualeyes Optometry is very friendly and good at what they do. After a negative experience at another optometry office, it was a pleasure to be greeted by Avan, who got my records from my last optometrist while I was still being seen, to Victoria who took pictures of the back of my eye, and to Dr. Younany, who was genuinely interested in my eye needs and health and was very knowledgeable about my eye conditions. She educated me about aspects of my eye health that had never been explained to me, while showing me images of my eye. Angie is very experienced in helping select glasses that meet your needs, and listens to what is wanted in terms of special coatings, price, etc. I am very happy to have found Visualeyes! read more

Dr. Dodge is a true professional - knowledgeable in his craft and also just an amazing, kind human being! I am forever grateful for his office and for how he chooses to run his place of business because I always leave there feeling like I just hung out with a nice friend for a half hour while getting my eyes checked out by true professionals. Before finding him, I always dreaded going to my old insipid eye doctor office, but now, my entire family goes there, including my 4 year old daughter. He's so amazing that she waves hello to his building if we happen to drive by! Thank you for being AMAZING, Visualeyes! read more

Dr. Dodge is awesome. He has state-of-the-art equipment that he explains to you. He is thorough and patient. I feel confident and trust that tha my eyes are in the absolute best care available. read more

I just had my first ever appointment with Dr. Younany. She was terrific! She listened to me and asked good questions. She was also thorough and took the time to make sure I understood all that was being done and why and made helpful suggestions. Then I worked with Avan to find frames and order lens. He was amazing! He quickly understood what I liked and needed and came up with great options for me. He was also sensitive to budgetary issues and discussed the best ways to maximize my vision insurance. Avan is a real gem! They are lucky to have him! read more

My first time purchasing eyeglasses and the reviews weren't lying. Staff here are top-notch professionals and very courteous. I was able to take my time in trying on different frames, looking at color choices, and different styles. Sandy is super awesome and she went out of her way to answer any questions or concerns that I had. She is also knowledgeable, patient, and very friendly. I couldn't have gotten this kind of service any where else and I'm glad I made VisualEyes Optometry my first choice in getting glasses. read more

If you've got your eyes set on Visualeyes, get them checked out ;). Dr. Younany was very friendly and personable! Her staff didn't push me to purchase anything I wasn't comfortable with. All charges outside of what insurance will cover were explained to me in detail. Thank you for being polite and professional! read more

Thank you Dr Dodge, Victoria and the whole team! I haven't got a checkup on my eyes in a while, till they started to bother me a bit while on the computer. They got checked and in some new cool glasses in no time. Now my eyes finally adjusted to the new glasses and I can see more clear. I recommend these guys and will bring all my friends and family in need. Thank you guys! Billy M. read more

I saw Dr. Younany for an exam, and she was wonderful. Everyone in the office was super friendly and professional. I feel that my eye care is in great hands! read more

We came there for a second opinion. They didn't have enough attention to the problem we arrived with. Even communication was relatively nice, the outcome of that visit was useless. The prescription that was given to my son was far away from reality. I wouldn't leave any review, but I found a receipt for $135 and my name on it was also wrong. So here you go: 2 stars for convenient location + 1 for friendly doctor. read more

Dr. Dodge is knowledgeable, thorough and very personable. I feel confident about my visual health under his supervision. The staff is friendly and helpful. I highly recommend Visualeyes to anyone with eye issues. read more

Holy cow I can't begin to explain why this is the greatest medical office I have ever visited. Not just eye doctor, but any doctor. The level of kindness is insane. It's rare this day in age to be treated like a human being, but everyone in this place really goes the extra mile to listen and respond like you are their best friend or family member. It's super reassuring and makes me feel very safe and taken care of. A few specifics: The doctor (10/10) - gave me the most in depth eye exam I've ever had in my life, saying he wanted to sleep well at night knowing he did everything he could for each of his patients. The staff (11/10) - were so helpful in the payment and insurance process. First time in my life I had someone run my insurance prior to my arrival and pre-select all frames covered by my insurance so I didn't have to worry about it. All in all just great service, and very nice people here. I don't care if you live an hour away, this place is worth the drive! read more

Awesome experience! Everyone is friendly and professional . Dr.Dodge and his staff do a very thorough eye exam. I have been wearing glasses some 50 years and have seen several opticians- Dr.Dodge surpasses them all! I purchased a new pair of glasses today- everything was explained regarding options and costs. And their cookies are delicious! read more

Dr. Lee Dodge is the homie! I've been coming to this location for many years, I think 10+ years now? Dr. Dodge is amazing, friendly, and of course knowledgeable. He takes the time to listen to your needs and doesn't disregard anything you say. You can tell that Dr. Dodge loves what he does and genuinely cares about everyone. The office is nice with friendly staff always willing to help. I always look forward to seeing Dr. Dodge every year. He's so cool, he even has an Instagram page!!! read more

This is the exact kind of place that Yelp is great for finding. It's tucked in the back of a medical office, but it is BY FAR the best experience with an eye doctor I have ever had. Dr. Dodge could not have been more kind, patient, and helpful with finding the right prescription. And then his all-star staff walked me through my insurance and benefits. They picked out a couple of pairs that would be right for me and I know have an excellent pair of glasses. I would recommend Dr. Dodge to anyone, he is a great doctor who loves what he does, and it makes all the difference. read more

Dr. Dodge has taken care of my eyesight for over a decade and is one of the best eye doctors around!

Came in with my 8 year old daughter today for the first time. I was pleasantly surprised to find such a hospitable and caring staff. Dr. Dodge put my daughter at ease immediately, and she now looks forward to her next visit. I'll be bringing my other kids here soon! read more

The first time we went to Visualeyes was when they were still in Sherman Oaks in the El Torito Plaza. They have since moved to Van Nuys near the Grossman Burn Center Building. This is the second time we've gone to the new location and the doctors and assistants here are very professional and thorough. I'm only giving 3 stars though because the office has failed to contact me and give me an update with my eyeglasses. I had them send my only reading glasses away for my new prescribed lenses. This was on July 27th. I was told I'd have them back within 3-4 business days, no more than 7 days because of COVID . Two weeks passed, nothing. After 3 weeks, I called them and they told me that my glasses arrived at their office but they had to send them back because the lenses were defected. It is now August 29th. I was hoping they'd at least give me an update at the end of this week, but they haven't. If I knew it would take a month for this process, I wouldn't have left my only glasses to be sent away. I'm a teacher and school started last week for me. The onscreen time while remotely teaching without my glasses has been literally a headache for me. It would just be nice to receive a phone call for updates rather than me having to check in. Update: Dr. Dodge was kind enough to contact me after my initial post. He apologized and was disappointed in the situation. He promised that someone would contact me after the weekend on Monday. They called as promised. I finally picked up my glasses today and I couldn't be happier. Dr Lee came out and apologized once again and expressed that he was also disappointed in the lab they were working with. No worries, Dr. Lee, we will be coming back to see you again...just cuz you're so awesome! read more

This review is long overdue. I've been coming to VisualEyes for several years now and highly recommend them! Dr Dodge is friendly and tells you things straight. He treats you with respect and that's super important to me. Too many docs now have lost that good bedside manner. Also shout out to his staff who are great! Syesha helped the last time I was in and was terrific. Just got my new glasses today and am very happy. Keep up the good work! read more

I've been coming to Dr. Dodge for about 5 years and I really love him and his whole staff. Always polite and friendly, and eager to make your experience extra great. They are knowledgeable, thorough and a good glasses selection. Jim always helps me with my frames, and we always have a good time chatting. They really make my eye doctor experience an all around good time, and I gotta say, it's nice! Highly recommend. read more

The staff is incredibly friendly and attentive! The girls helped me find the perfect frames; they really know how to find a shape and style that is the most flattering for your face. Jim walked me through my possible options for contacts, and while I'm sticking with traditional glasses for now, I appreciated how he helped to find the best deal for my budget. Everything was done super efficiently! The eye exam and fitting for the frames was handled in just about an hour. I'm so happy with the results! read more

Amazing experience! The people in this office are funny, helpful and friendly. They have very soft chocolate chip cookies that they make fresh every morning and don't mind if you eat them allllll. Their air puffs aren't shocking to the eye at all and the whole test/checkup takes less than an hour. An affordable option with or without Health Insurance. The only downfall is that there is no free parking. It's a $1/hour to park here. read more

I have been coming here for over 6 years and continue to be happy with Dr. Dodge. He is one of the best and always professional. His staff are just as awesome! They are very friendly and helpful. Thank you Syesha, Jim, and Tracy for all your help! read more

Visualeyes Optometry - Optometrists Near Me - Sherman Oaks, California

Unfortunately, I have to come here consistently. Fortunately, the entire staff is wonderful and quite frankly I have yet to meet a more consistently helpful or cheerful group in a medical setting. Dr. Dodge is thorough, friendly and takes his time during the appointments, and so far so good on correcting what ails my eyes and/or vision. Really highly recommended, but it must be noted that the parking situation is abhorrent so you are better off parking on the side street off of Moorpark. read more

Visualeyes Optometry - One glasses case but also note fresh coffee and cookies, brownies or donuts. - Optometrists Near Me - Sherman Oaks, California

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I love this place , Dr Dodge made me feel very comfortable with my exam and tests, Saisha , abrah , Tracy , and Nicole are very helpful , they all played a part in helping me find the perfect frames to fit my liking, they gave me great advice for my lense needs , there is also a very nice man that also gave me advice, I forgot his name ,oops sorry. He was also as genuine as the rest of the group, I really recommend this place and I'm very happy with the service provided, you need this place for your vision. PS Saisha won't give up on finding you the perfect frames, she loves it and I love it. read more

HORRIBLE SERVICE!! GO SOMEWHERE ELSE. Ordered my glasses 4 weeks ago. I have called repeatedly and continue to get a runaround - no one seems to care or address the problem. First they said they would check with the vendor and call me back....no call back. Then when I called them back to say I wanted a refund, they said they would check with the Manager and call back....no call back. When I called the third day, they said the Manager stepped out and would call back....no call back. When I called the final time they said she had left for the day and they would call me back...still waiting and no call back. Still no glasses or refund. read more

If you ever need your eyes checked or new glasses or more contacts come here!!!! Dr. Dodge is the best and the staff is AMAZE BALLS. They will get you RIGHT! Don't forget to get you a fresh homemade cookie that will make you slap yo momma. read more

Visualeyes Optometry - Optometrists Near Me - Sherman Oaks, California

I needed glasses prescription updates. Finding a good Optometrist in Los Angeles is a huge gamble. I got lucky today. I found Dr Lee Dodge here on Yelp and took a chance based on the reviews. The appointment was great, modern equipment, everyone in the office was wonderful. I was happy with the appointment. The closer though for me was a patient walked in with a complaint. His problem was his wife didn't like the frame he selected. Everything else about his appointment was perfect, he was very happy with his lenses! When your biggest complaint is a fashion issue, you've found a great doctor. I will be going back for a follow up visit to figure out my extreme dry eyes issue. I have confidence that Dr Dodge will figure this out and find a solution that could help. Glasses lenses are a little bit pricey though and I know I could have taken the prescription elsewhere, but based on the overall appointment I think having them made there is a good idea, they will do it right. read more

I initially found Visualeyes through the VSP site and cross checked them with Yelp. Given their high ratings and being an Elite VSP Provider, I thought I'd given then a try- I'm really glad I did! Dr. Younany and the entire Visualeyes staff was kind, extremely helpful, and made me very comfortable during my appointment. Angelica was super helpful in picking out new glasses and ensuring I understood all my vision benefits. Looking forward to future appointments! read more

Visualeyes Optometry has the best service. Everyone there is super friendly and helpful. It's our third time going and the service keeps on getting better and better. Also they have a great selection of glasses. My daughter loved the place as well, she wants to start working there haha. read more

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Despite the punny name, this office is a great choice for all your optometry needs. Unlike some offices (ie. a few offices located on Ventura), the staff here provide a warm, bright atmosphere. Their tech is new (they have a machine that takes picture of your eyeballs, so you don't have to use those annoying dialation drops that ruin the rest of your day), and the appointments are super quick and efficient. They also provide a wide range of affordable frames and lens options. Rather than rushing you out of the office as soon as they can, they take their time working with you to suggest frames that will fit your face, lifestyle, and budget. There's a paid parking lot available during the week, but you can park for free on the street. They're also open Saturdays (so, so, so convenient), and the parking lot is FREE on weekends. They take several types of insurance, offer free coffee, and provide FRESH BAKED COOKIES. The only slightly negative aspect I encountered while I was here was that I heard the same song played a couple times in just the few hours I was there. The music genre was great, but I don't want to have to endure a jazzy, slowed down cover of Lady GaGa more than once. Overall, this was the most comfortable trip to the optometrist I've ever had. The staff are chíc and funny as hell. read more

I am writing this updated review with my new peepers. Everyone here did all they could to make sure I had glasses that were perfect. They sent my glasses back for new lenses and even gave me a pair of courtesy glasses while I waited. If I did not see so well I would swear I was at one of those fancy luxury car dealers down the street. Good glasses are not cheap, so why skimp on your vision? Love this place and their entire staff! Elated in Encino read more

Visualeyes Optometry - Eye Spy - Optometrists Near Me - Sherman Oaks, California

Friendly people all around. No pressure tactics when it comes to buying glasses. Dr Lee is passionate about his work and it shows.

My husband and I are both patients. Dr. Dodge is very knowledgable and patient. He is very personable and I immediately felt welcomed. I brought my daughter during my exam and they let her be their assistant so she would be comfortable when she came in for her exam. I came in after my exam to pick out glasses with our 8 year old daughter Annika. She wanted to make sure I did not pick out old lady glasses. They have a huge selection and the staff were very helpful. I chose a pair of Calvin Klein's with purple frames. I have gotten so many compliments as they are hip. We would highly recommend Visualeyes Optometry to our family and friends. Dr. Michael and Mrs. Sheila Bjornbak. read more

My 2 daughters and I have been seeing Dr. Lee Dodge for years now, and we throughly enjoy the whole experience. The staff (Syesha, Jim and Tracy) are wonderful, and he definitely takes the time make sure his patients are happy and well taken care of. He is warm, approachable, relatable, professional, and totally personable. I recommend him to everyone I know. The office itself is just great! You can help yourself to coffee while you wait, and did I mention, they have freshly baked cookies!! read more

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A staff that actually enjoys their work. Dr. Dodge, was helpful, confident, and conversational. Great guy. The staff out front were super nice, not pushy, knew a lot about options and got me with the frames I like without spending unnecessary money. read more