I had a fabulous experience getting laser eye surgery! The staff was super friendly and helpful…read more Dr. Whitsett has the best personality and is super talented. Highly recommended!

Today I received from Dr. Woon (and Victoria) what I think is probably the most thorough eye exam…read moreI've ever had in my life. She was patient, she explained everything to me, she listened to every piece of information I gave her and folded it in. She explained to me about the occipital nerve and the stretches that I can do and also what kind of pillow I should use! So if her mother is reading this, I want to just say one thing, no she didn't save my life but she did reassure me that I wasn't losing my eyesight and that is plenty good . She's terrific. Thank you DrWoon.

The Doctor and staff are very nice and they're concerned about my needs. The office is very clean…read moreand well kept. I love Berkeley Eye Center they truly take care of they're patients Sincerely, Delicia Harrison

Berkeley Eye Center - Memorial is operating at a level of excellence that's hard to describe unless…read moreyou've experienced it yourself. Every single team member I've interacted with has been upbeat, knowledgeable, and genuinely happy to be there. Switching to this location has been one of the smartest decisions I've made -- the difference is night and day. Dr. Elaine Steffensen is simply exceptional. Her background, her training, her attention to detail -- all of it shows the moment she begins an exam. During my annual visit, she identified something that needed to be monitored and explained it with such clarity that I immediately trusted her judgment. I took notes, snapped photos, and studied the charts so I could understand it better. When I returned for my follow-up, she welcomed my questions with real patience and depth. She is the kind of doctor who makes you feel both informed and cared for. The team supporting her is outstanding. They're organized, kind, and quick -- and they carry the same warmth she brings to her work. To management: this office is a model of what great patient care looks like. Dr. Steffensen and her team reflect extraordinary professionalism and heart. They strengthen your brand, elevate the patient experience, and set a standard worth celebrating. Dr. Steffensen also guided me to an excellent retina specialist -- another example of how deeply she looks out for her patients. They have a wonderful selection of eyewear with super friendly team members. When you come here you are getting the best of the best.

The whole LASIK plus team was amazing. Going in for a consultation can be scary thinking about the…read moreactual procedure and finances, but everyone was welcoming and efficient with the appointment. When I did my consultation with Dr Su, she was so friendly and informative and I commend her on having both types of LASIK done on each eye to be an excellent doctor. From the moment I checked in to the surgery to check out, everything went so smooth. I was in and out in less than 1 hour. Now my surgeon, Dr January, I appreciated him taking time to check my eyes once more before the surgery and doing such a wonderful job because I can finally see without glasses. 10/10 recommendations and 5 stars for the whole experience.

Went and had the $4000 plus procedure done a.couple months ago. No real improvement on my…read morenearsighted vision and only a very slight improvement on my close up vision. Very disappointing. No real follow up from the office either SAD and what a waste of money and time​

Simeen Jhaveer is fantastic and the facility is clean, professional, and up on the latest…read moretechnology. However, I was a patient of EyeExcellence that was merged with Mann Eye. Since then, the care has become less personalized and more generic. My new complaint is the new service charge of 2.5% when using a credit card. Supposedly it does not exceed their CC charge and does not apply to debit cards (which I used) but a CC charge is a cost of doing business for the convenience of your patients. This seems like a way to boost revenue and had me grumbling the whole time there. They also stopped taking AMEX which was another kicker. If it wasn't for Dr. Jhaveer and Debbie, I would be looking for another eye doctor.

Follow up Appointment with Dr Chin was amazing Vanessa went above and…read morebeyond answering all my questions Very personal and knowledgeable. Best experience yet since I've been coming for the past 2 1/2 months. Dr Chin was also amazing, explaining any questions I had. She made me feel comfortable and confident. Do Not hesitate to use Mann Eye Institute for all your eye needs! I only wish I'd known about them earlier! Happy Camper, Susan W

Excellent care, very friendly and helpful staff, starting from the reception to the very…read moreexperienced physicians of the facility, honestly exceeded my expectations.

The office is run efficiently and my appointments are always on time. I never have to sit and wait…read more I just had cataract surgery and the results were excellent--beyond what I expected. My surgeon was Dr. Sanders. My regular appointments and follow ups are with Dr. Welton. He is always knowledgeable, professional, and caring. I particularly like that he explains everything thoroughly.

excellent courteous personnel especially Arianna West very…read morehelpful and knowledgeable excellent Dr Caplan takes time to explain and great bed manners

After 40 days I am still waiting on my new glasses. Very disappointed…read more Optical reordering.

I went in for my annual check up at Memorial Park Vision with Dr. Dana Howard and had another great…read moreexperience. I've been going to them for years and they never disappoint. First, Dr. Dana is just SO nice and makes all her patients feel special, important and heard. The rest of the staff is great and I was able to get my contacts in super fast. I HIGHLY recommend Memorial Park Vision to all my friends & family (in fact, I bumped into TWO friends while waiting for my exam).

Being going here for decades. They charged me $150 to take a stuck contact out of my eye. Gave me…read morea couple eye drops and took 5 mins. Absolutely outrageous

Dr. Mattioli did my sister's LASIK a few years ago and thankfully I was able to find him at his new…read morepractice. I've had a consult done at another LASIK location but they weren't as welcoming and thorough as Dr. Mattioli. He sat down and discussed every finding and actually explained it in basic terms from my first consult up until the day of my surgery. His team is outstanding. They specialize in what they do and of course are darn good at it. I rarely leave an office knowing everyone's names or what their personalities are like outside of work, but Laura, Jonah, and Janet make an extra effort to have conversations with you to take the ease out of having a boring eye exam. Can you say team LONGEVITY? They've been with him for over 8 years! Lastly, I have to briefly touch base on his technology for all you tech enthusiasts out there. The practice is fairly new so that also means new equipment and newest laser technology! Your check-in paperwork is completed on an ipad. All of your test data from the eye exams are mapped out on a computer screen so the Dr. can go over and point out what's normal and abnormal within your exam. My LASIK procedure took less than 20 minutes and I was able to see the wall clock for the first time without glasses in 17 years! Thanks Dr. Mattioli - Laura - Janet - Jonah!

Horrible customer service. Girls in the front desk never sent a prescription until following day…read morewith different date of birth. They were very rude about this situation towards my mom.

I have been a patient at dr Yankelove for approximately 5 years. He and his staff have always been…read morevery professional with me. When I had to switch insurances they let me know ahead of time that the government wouldn't pay for the fee to write me a prescription. I ultimately chose to keep my glasses I had so I didn't need to get that done. BTW they told me about that charge on the phone before my appointment was confirmed. I have received glasses at the shop in the office and the service was fairly professional. The glasses were of decent quality seeing as the frames were free, covered by insurance. They have lasted 2 years now. I like that they have in the past billed me later after the insurance was billed. The staff has forwarded the report without much trouble to my personal care physician. I really feel that they care and are worth going to even with a 3.5 drive there. They were willing to schedule my fiancé and my appointment at the same time since we live 3.5 hours away. They have provided great customer service and I feel his advice is very competent.

My eyes are messed up forever. Dr Yanklelove broke the membrane between the aqueous humor and…read morevitreous humor while performing my lasik surgery. He knew he had done it because he put in a stitch but did not mention it to me. Imagine my surprise when I took off the patch and had complete darkness. A specialist did repair it with a vitrectomy surgery but Dr Yanklelove did not handle his mistake professionally. Save yourself from future issues, stay away from this doctor. And why do we still have to pay for surgeries that are not successful?!

Had an emergent issue, was promptly seen. Dr Segall and his team are all courteous and…read moreprofessional. Wish they have online access to pay bills, etc.. still worthy of 5 stars

I will be updating this review as time goes. This review is for the new facility in Bellaire!…read more 10-16-2021: Had my lasik surgery yesterday. It's been a pleasant experience from the first day I picked up the phone to call and ask questions from CINDY. Everyone was really kind and caring which made me feel really comfortable . Dr. Scott Segal is a professional at what he does and he was very kind, informative, and caring. I did thorough research into who I should pick to go with for my lasik surgery and I'm glad to have picked him. I'm currently recovering from the procedure and it seems to be going great. Dr. Scott also gave me his personal number in case I have any questions or concerns. All information regarding financing, prescriptions, and scheduling were easy to follow. I had my post op checkup this morning and I already have 20/25 vision :).