Costumer services is always great. Mrs Valery and Ken provide an excellent costumer service. I been coming here for many years and bring all my family and highly recommend it to my co workers. Mrs Valery helped me file an insurance claim for my son's glasses frame and it was really helpful since he only had one pair at that time. read more

Just outstanding! The lady at the front desk is so caring and compassionate. The optometrist is knowledgeable and patient and takes time to actually answer my questions. I recently went to another eye shop and felt pressured to order expensive frames and get medical treatments I wasn't sure about. My family has been coming here for years so I wanted to try it out. This place really took care of me. They also were the first ones to tell me about the medically necessary contacts that VSP offers because my prescription is so bad (-10). I could have been getting free contacts for years! They take VSP and their frames are affordable. Easy to get an appointment on Saturday or Sunday as well! read more

Golden Houston Optometry - Interior - Optometrists Near Me - Houston, Texas

Everything was quick and easy no waiting Everyone is always professional and courteous. The front desk is always very friendly the doctor did a great job on my prescription. I love this place I've been getting my glasses here for the past 3 years they are always on point . read more

the staff was kind and helpful, very fast and efficient . The Dr was so friendly and accommodating, very thorough and thoughtful . I have already recommended them to my family and friends. read more

I highly recommend the optometrist that took me in last minute. I had an emergency and they were able to take me in as a walk in and resolve the situation and saved me a trip the ER. Thank you again so much! read more

We highly recommend this practice! Dr. Tran, Eric, Ken, and Valerie are all so accommodating and very helpful. So patient as we go around trying each pair of glasses as we keep changing our minds because of the awesome selection they have. Lots to choose from, and if you want something that's not in the clinic they will order it for you! We've been loyal clients since 2014 and will keep it that way. We are very happy and satisfied clients due to the quality of care. Dr. Tran takes time to answer all our questions, same goes with the staff. read more

Golden Houston Optometry - Love my customized transition lenses with my Gucci frame recommended by Eric. - Optometrists Near Me - Houston, Texas

Excellent customer service, Doctor Tran was very thorough, convenient location. Very patient with seniors, great language skills!!

I want to dedicate my 499th review to Golden Houston Optometry I found at #99RanchMarket in Spring Branch; it is a true lifesaver for my eyesight. After hundreds of frame searching and dozens of optometrist hunting, I finally found one that suit my needs - opens on weekends and conveniently located in my favorite Asian market - 99 Ranch Market. What else can I ask for? I get my spectacles every 2 years but I need my eyes checked every year. My last pair of glasses gave me more headaches than without wearing one. I ended up going back to a pair I had 8 years ago. I was very happy to find a pair of frame that is fashionable and lightweight with titanium. After all, I didn't have to spend too much after my insurance deductible. Golden Houston Optometry's bi-lingual staff is very friendly and knowledgeable. Everyone speaks English and one other foreign language, Mandarin, Cantonese, Vietnamese or Spanish. Dr. Tran knows how to take care of his patients. Diana called me to remind me of my appointment and follow up with my new glasses. Diane, her boss, takes care ordering. I didn't get a chance to converse with Frank. I observed the store being very orderly with lots of customers. At one point, it was a full house. I signed up with a postcard reminder. That would give me discounts to offset the price when my insurance covers lenses only next year. Oh, one thing you don't know about Davis Insurance, their in-house assembly team damaged the frame I picked out. That created a delay. The optometrist have to use their shipment insurance to cover the loss. Luckily, my order was completed faster than promised because the frame vendor had enough to cover. read more

Golden Houston Optometry - Looking from inside of the store, you'll see 99 Ranch. - Optometrists Near Me - Houston, Texas

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If i could give more stars i would. This is my favorite place and favorite people. They remember me and always say hi even if i am just passing by the store. I called to make an appointment and like always i got the friendliest service. They have customers for life with me and my family. read more

Golden Houston Optometry - Tiffany & Co. Frames- Golden Houston Optometry - Optometrists Near Me - Houston, Texas

They are always a delight! I have received several pair of glasses from them and recently just went back to get two pair. The employees are really nice and hold pleasant conversations everytime I come up! read more

Valerie is always pleasant to deal with. She is very good about following up and emailing updates on the status of my glasses.

Love this office . Dr.Tran is awesome my little boy enjoys talking to him. The eyewear is a great selection. read more

Amazing customer service. Been there a couple of occasions and very helpful and fast in fixing our glasses. Will definitely be back. Highly recommended. read more

I decided to go to Golden Vision located inside the 99 Market for my eyesight checkup. This is my first time with their service and I glad that I did. Ken Ly was a nice and friendly optician, who gave me a warm welcome when I walked in. He asked what I needed and showed me around the stored. Beside Ken Ly, Dr. Tran was a person who did my eye exam. Dr. Tran is professional and providing a great conversation which make the eye exam felt quicker. Would love to come back in the future to placed an order for glasses for a new frame. P.s: Beside the great service they provided, they also follow the Covid-19 guidance for optometric practices, which is trying social distances, and cleaned out the frame after someone touched it or wear it. HIghly recommended for friends and family read more

The staff here are very friendly and professional, especially Valerie. She was very helpful. Dr. Tran is the best. This is our family go to for eye exams!! read more

It was a great experience for me when I was there for my vision check. I recently moved from northern California , usually go to same Golden vision same company in Bay Area. But the service and Doctors not as good like this one in Houston. This Golden Houston from start to Doctor Tran. They were all patience and politeness , also professionals. I will definitely go every year for eye check up. read more

Honest service. This is the first time I came in here for a complete eye exam and Dr. Tran and Ken, the receptionist were warm and welcome. They were very genuine and transparent with all their procedures. I chose them because of their conveniently location by 99 Ranch Market and they had convenient hours. Although I read some great and not great reviews, I didn't know what to expect before my visit. But I quickly found out about their honest and ethical service. I did not feel pressured to pay for anything or be ignored by Dr. Tran and his staff. They patiently addressed all my worries before I made a decision. That said, I will be a returning customer and recommend them to my relatives!!! Keep up the great service! read more

Dr Tran does very thorough examination and answer all the questions. My whole family go to him. Staff are very nice and patient. They helped us in choosing the most suitable contact and glasses. Highly recommended. read more

I've been coming to Golden optometry for the last four plus years, and every time I deal with them they give me outstanding service. From the eye examination to selecting a pair of glasses you couldn't ask for more attention from the staff. This is my go-to place and I highly recommend it to anyone needing glasses or for an exam. Their selection of frames is great, many options and also the high-end selection is better than most. read more

I had a great experience here. Ken was very helpful and professional. Dr. Tran is very knowledgeable and friendly. Definitely coming back. Strongly recommended this place. read more

I collect sunglasses. Great selection and the service was excellent! A diamond in the rough find!

The staff is courteous, professional and they were very accommodating to my health needs while I was in the office.

Great service! I will definitely be coming back to get another pair when needed! The staff was very helpful and knowledgeable!

Very experienced and professional. Each employee from the front desk all the way to the doctor took the time to listen and help meet my needs. Great Experience!!!! read more

Well let me say this optometry is by far the best place to get your glasses for your whole family. When i say that been going here for 6 years now they have the excellent customer service if I could give them 100 stars I would. Best variety of name brand frames to choose from. One last thing I would like to give a thank you to Ken Ly and Dr. Tran and the whole staff for taking care of my family eyecare needs. Also miss ya Mr. Frank hope you have a blessed retirement. Please give Ken a good raise he deserves it. read more

I have been without contact lenses for 2 weeks now... one of my lenses ripped and were my last pair. So naturally, I call my eye doctor (I have come here for 4 years) thinking they will be happy to give me a trial pair and I could reorder some more. I called and was told that someone would have to get back to me to find out if they had any in stock... I said no problem and waited all day. My husband went by on his way home to hopefully pick up and reorder contacts. At which time they told him they were out of trials. Okay.... so I reordered online to have new contacts overnighted via discount lenses.com. Once they contacted golden optics to confirm my prescription, golden optics called me immediately and said they had a trial pair for me if I wanted to come back and order my contacts from them instead (which is what I wanted to do in he first place!!!) this was on Tuesday night at 7 pm... they are closed Wednesday's... so I return today (Thursday) to pick up these trials they called and said they had for me.... and they tell me they're out of trials!!!??? What, is, happening?? Is this a joke? This is how repeat customers are treated here? Oh, and still no contacts lol. Looking back, it occurs to me that they are always aggressively pushing the most expensive glasses the most expensive contact lenses. Their number one concern is how much money you spend. Had my last contact lens not torn I would never have had this terrible experience. It just goes to show you, always order a years worth if you can. Also, this place is in a terrible location.... The parking lot is always extremely crowded and rarely is there any parking. The front desk staff are grouchy and unpleasant. I have no idea why I continued to go to this place. Good riddance! read more

Just got my frames and lens and I love them. Diana and her staff had spent a lot of time showing me an assortment of frames and why they would/would not be good for me, totally understanding the issues of an Asian facial profile! Diana totally knew every issue I've had with glasses before, especially since I had such a high prescription, which would lead to very thick lens. Diana also was very helpful in navigating my insurance and its nuances. I got a lovely Coach frame with longer nose pads that fit Asian faces better. They have a great selection of all sorts of frames, but definitely is the place if you have a small nasal bridge that just doesn't usually work with most plastic frames. The staff members have all been very friendly, approachable, and helpful. I had some issues with my contacts and Dr. Tran is patiently helping me work through it to find the right type for me. I appreciate all the time they have spent with me, and hope to keep using their service. Thank you! read more

It's actually a 2 1/2 but three digit extra cost ($100.00) knocks it down to 2. Dr. Tran and Frank is great, but realized their Cartier Design frame was marked up $100 more than Cartier Store or Website! This is freaking crazy, I might expect it in Vegas but not here in htown. Maybe I should have become a optometrist if markup is this high. Nah, me is no doctor. My friends also found Tom Ford frame marked $100 more than Tom Ford actual website. Be careful on what you choose, variety is there but it should not come at a price this steep. $100, my gosh, I am idiotic. For what it is, that's my experience, price does matter as well. Yes convenient but not worth it. Should have got an exam and bought browsed glasses and bought elsewhere. My two cents, take it for what it is. read more

The optometrist is very nice and the business is very courteous in terms of follow up calls and reminders, but one thing will keep me from ever going back. During the trial weeks for contacts, they gave me just enough to last through the week. When I went for the follow up, everything was fine and I asked about the price for the contacts. They were more expensive than what I can buy them for and they do not price match. Here's the thing. They gave me just enough trial lenses to last the week and after they found out we were going to order the contacts through a cheaper source, they retracted their offer to give me trials to last until my order of contacts came in. So simply put, I'm without contacts for a whole week because they won't give you samples unless you order through them. An optometrist is a doctor. You put patient health before making money, period. So because of this, I will not be returning to them next year when my eye prescriptions expire. read more

I chose this place firstly because it is right by 99 ranch. I walked over to ask if they would take my insurance and they said yes. Boom, problem solved and no need to look around for a place. This is a full optometry place and they offer full services. People are pretty attentive and service has been pretty good. read more

I believe the Doctors here are one of the best regarding service and professionalism. Yes, the office is in a grocery store and their medical equipment is not the greatest and the latest. But when it comes to a patient and Doctor relationship, they really do care about the health and prescription that is right for your eyes. The office staff is also excellent. As for the retail shop yes they carry a significant amount of killer designer glasses and sun glasses. But like a previous yelper stated they are way over retail. I'm definitely a regular and will be coming here once a year for my contact lenses examination. read more

Golden Vision...in 99 Market his optical service is exceptional. I needed to get my vision checked and new spectacles as soon as possible. They had a special on an exam and basic prescription lenses so I decided to try them. So glad I did. The optometrist was available within a few minutes and he have me a very thorough test and explained everything carefully answering all my questions. Got my new prescription and asked to look at lens options and frames. Very skillful assistant explained the options and I chose lenses and frames. I said I needed them as quickly as possible and they said just give us about an hour and they will be ready. Within 50 minutes I got a call that my specs were ready. Absolutely fantastic service ...quality and price. Highly recommended...the quickest and best optical services I have ever had ...ANYWHERE... Great team of service and optometry professionals . Thank you. read more

Worst experience with glasses ever. My glasses description ordered took over 3 weeks still not done yet. It's horrible place! If you were in hurry, don't come here. Staying away for the game they made. read more

This place has every brand!! Amazing selection. I bought my Cartier glasses from ken, best service ever. Employees treat you like family!

Every time I come here I feel welcomed and at home. My doctor is very friendly and easy to talk and that's a big plus for me.

if marvel had a team of optometry it would star the guys at Golden Houston Optometry. Starting with the always dynomite Diane, her powers of smooth professionalism leaves you powerless, but comfortable...awesome Diane. Don't want to gush to much, it will seem fake, to all of the other team members, layed back frank, positive Petra, jazzy Jason, and last but not least the Chill Dr. Tran. Awesome job as all ways. read more

I had a wonderful experience with Dr. Tran, Eric and Ken at the front desk very helpful and was very great and honest when choosing my frames. Overall a great team I'm a very happy customer. read more

Ken and Dr. Tran are great! They are very friendly and knowledgeable! Ken knows exactly what kind of glasses will look good on you. Dr. Tran is kind and explains everything very well. They are very patient and willing to help here. read more

Jason has been extremely professional every time I have visited Golden, and I have referred Golden to several of my friends because of his customer service. Diane was very patient with me while choosing my frames, and was very knowledgeable of every frame I tried on. The exams were quick and efficient, and I will definitely be a repeat customer. read more

I had mostly a great experience at this location. I came in with my sister to do an eye exam. As we walked in there was a young lady just sitting there and not aware of her surroundings which in my part is bad service, however Ken quickly came over and greeted my sister and I. He was just awesome! Ken was very friendly and professional. Dr. Tran was also very great at providing great service. He was very engaging and made great conversation which is great because it made the exam pass by quickly. After the exam I placed an order for glasses and was pleased to find out how quick they came in. Usually it takes about 2 weeks for glasses to come in but mine came in in a few days. I was overall satisfied with my visit and I would reccomend Houston Golden Optometry. read more