First and foremost, this is my 5th move in my long work carrer, I've moved from multiple places in the east coast then to Los Angeles, to Baton Rouge, LA, back to Los Angeles, and finally to Houston. I've used VIP Transport twice and I they have been nothing short of amazing. Great attention to detail especially Lisa Beard and Joe Almeida. The driver was also on time and delivered my household goods in less than a week from LA to Houston. Great team, great experience both times using them! Highly recommend! read more

I have now used VIP transport/Mayflower two different times--from California to North Carolina and then from North Carolina to Florida. Kimber Lowman was really helpful. She went over and above with her customer service. Nicholas Schossig was great and gave us a very fair quote. He did one virtual quote and another one in person. They were both spot on with the amount of things we packed. VIP transport did a great job in their communication--both in emails and phone calls and text messages leading up to our move day and even following up afterwards. I can't recommend them enough. If we ever move again (hopefully never), I will be booking VIP transport. Thanks for everything. read more

VIP Transportation transported our car from Orange County to New York without any issues, and it arrived on time. We later shipped the vehicle back from New York to Orange County as well, again with a smooth and hassle-free experience. If you're looking to transport your vehicle trouble-free and with peace of mind, Kimber at VIP Transportation is someone you can rely on. We highly recommend Kimber and VIP Transportation. read more

Still no answer from Mayflower Claims Team Five regarding the theft of my wife's jewelry box by the packing team. I am very disappointed in the lack of communication within the entire company! read more

I am sad that I have to write this review. The men that helped me move were very kind and respectful, however, the company they represent is not honest. Watch my story here: https://youtu.be/ZkPfRbR5SO0 How Mayflower Screwed Me Over Using Forced Arbitration Over 14 months ago, my family trusted Mayflower Transit, owned by UNIGroup, to handle our cross-country move. We paid extra for their 'Full Replacement Value Protection With No Deductible,' thinking we'd be covered. Instead, here's what happened: They damaged our brand-new Miele dryer--a costly and essential item for our family of six. They denied our claim, saying they weren't responsible, and didn't even send a qualified inspector to look at the damage. Worst of all, they trapped us with a forced arbitration clause, buried in the fine print, that blocked us from going to court. This experience opened my eyes to a bigger issue. The Economic Policy Institute calls this the "arbitration epidemic." Thousands of families and workers face similar situations every year, stuck in a system that favors corporations over people. For entrepreneurs, hiring managers, and legal teams, this isn't just a consumer issue--it's a warning. Imagine an employee relocation falling apart like this. The stress, financial losses, and unresolved claims can hurt morale, trust, and your bottom line. It's time to demand transparency and fairness in the moving industry and beyond. Forced arbitration isn't just unfair--it's a system designed to silence people. If you've dealt with forced arbitration or been let down by a company like this, share your story below. Let's work together to push for change. read more

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Trying to set up an appointment through Mayflower moving company. After what seemed speaking to someone overseas. Rachel Padilla called me to schedule an appointment for Friday 9:19 at 12:30. After emailing her and no response I called an hour later after the appointment, nobody had reached out to me saying they were going to be late. I would recommend a different moving company. Rachel did apologize for the guy that didn't follow up on his appointment, but whose fault is it mine? read more

This review is long overdue, moved in February using VIP. Everyone I encountered and interacted with at VIP was a true professional. I spoke with Khalila first, who gathered some details about my move and set me up with an over the phone video survey with Jesse, the sales agent. She was also my move coordinator and checked in with me throughout the process, and even after the move. Her upbeat, super helpful and friendly personality really helped with one of the most stressful times of my life. Jesse, who did the survey of my home and provided me with my quote was very meticulous and very well informed about the specifics of what would be required. He took his time to make sure all expectations were understood. The quote was realistic and the time frames required for assembly/reassembly of certain equipment, number of movers and materials needed was clearly explained. He was easily reachable over the phone and via text and email for questions. The guys that came to do the actual dirty work - packing all of my belongings, loading them, transporting them and unpacking, were also great. I spent a lot of time chatting with the driver Carlos, who was also one of the packers. He had a friendly and engaging personality. The guys were very careful with everything and not a single thing arrived broken. By the way VIP, you do not pay these guys enough, pay them more!! It's also important to note that unlike a lot of other movers who are small operations (and also may not be bonded and insured), VIP has the trucks and manpower to be able to schedule several people for a job even with short lead times. I contacted them mid month for an end of the month local move; I needed everything done in one day (packing, loading, transporting, unpacking) and they were able to send 5 guys to make it happen. I did end up having to make a claim for some missing items which were inadvertently left behind in my previous residence. I worked with Mindy on the claim and she was absolutely great as well. All in all, VIP's customer service was exceptional, the move was well coordinated and I am glad I picked them. read more

I have used VIP Transport for my last three moves and they have been excellent each and every time. Are you afraid to disconnect appliances? They've got you covered. Are you worried that the movers may lounge around and waste your money? Not these movers! Do you want constant communication from start to finish? Done! Do you want professionalism? It doesn't get any better than VIP Transport. They truly take a huge chunk of stress out of your move. They also offer storage services, if you need to keep things safe before you actually move. Thank you, VIP Transport. You came through for me again. read more

They did an excellent job from start to finish on a move from California to Idaho. There were some problems but it was from the movers that got the shipment here. Everything that was done through VIP was handled with no issues and the people that work there are very friendly and easy to reach. You may want to pay attention to who receives your shipment if you are going through Mayflower as a different company may deliver to your house at your destination and you may have issues with them. If VIP can deliver from start to finish would be the best option if available. read more

We bought a new house. They beat the hell out of our walls. They also dropped our large massage chair. I had to fight them to pay the claim on the chair. Now when it comes to the wall they are saying the driver did not document them. He lied to me and told me that he had already opened the claim which turned out to be false. These people work so hard to deny claims and find the worst excuses. We moved 3/31 and I opened the claim in April and where they scratched the floor they are stating there is no proof. If they don't like the estimate, then why don't they come out and just fix it. It's a stall tactic. Mayflower needs to do really look into this crooked company. We have used mayflower three other times and this is a complete different experience. No matter what the cost is this company is not with it! read more

Excellent ! We went with VIP even though they were more expensive than others that gave us quotes. Why would you do that ?Because they kept their word ,was professional and was exceeded our expectation. They take exceptional care in wrapping your furniture as a result we experienced zero damage. You will be thankful at the end of your move that you went with VIP ! read more

Amazing crew and customer service!! 2nd time using VIP and they did not disappoint, very considerate and professional folks!!

We had a good experience working with this team for our out-of-state move. Our move coordinator, Christine, was an absolute joy to work with. She had great communication and responded quickly to all my dumb questions. Her bubbly personality is infectious! Thank you, Christine, for all your help! We weren't 100% happy with how our items were physically handled during the actual moving process and unfortunately ended up with several damaged items. However, I do not feel this is a reflection of the excellent work that the Corona office did. It is a reflection on the companies that they contacted with and I would love to see that part improve. Should we need to to a big move again we will still absolutely request a quote from United/VIP! read more

Disrespectful, unreliable and immature... a complete lack of accountability. We got left waiting for them to call and confirm a move date and by the time they did, we were left holding the bag with no movers. DON'T HIRE! Look around first, there are a lot of moving companies that you can chose from. Select one that will actually respond in a timely manor and regard you with some kind of respect. What a terrible experience! I wouldn't call them to help me move across the street. 5 emails, 6 calls and 3 texts and not a single response. Unbelievable. The worst customer service I have ever dealt with. The rep I met, Nick, was completely indifferent and ignored us at every turn, ducking calls, dodging us on emails and even avoiding us when the secretary tried to flag him down, telling us, "You just missed him". Pathetic. They should "Just miss your business" as well. DON'T CALL OR HIRE!! If someone can't do the job, they should have the decency to call you and let you know, not avoid you like a child, cowering and ignoring their customers. I called this company to inquire about a move we were making from a facility in Torrance, CA to a local storage building (7 min away), Additionally, I asked about a long haul move for some of our equipment to a Las Vegas location. Admittedly, we were on a short timeline and this was explained up front. I invited them to come visit and assess our move. Their rep, Nick, showed up and after a quick tour, he left to generate a quote. We received the quote and then, needed to make some changes. This is where things went downhill. I started emailing, texting and calling our rep to confirm our dates and contract to lock things in before the weekend. I could not reach them. I then called all day Monday, leaving several voicemails and emails. I did not get a response, so I call called the office, worried they were going to allocate their trucks elsewhere. The person I spoke to informed me that Nick was working remotely and would return my call. I never heard from him. The next day, I was very concerned as we were running out of time and I sent 4 emails, made three cell calls and send two text messages starting at 10 am in an attempt to reach Nick throughout the day. I called the office and spoke to one of their coordinators who assured me Nick, although he had "just stepped out of the office" would return my call. At 4pm, I called one last time and was told Nick had just gone into a meeting. I spoke to another coordinator who told me he didn't think Nick had the trucks to make our move possible. How could this be the first I am hearing this? It was 4pm! I expressed my displeasure respectfully, explaining that a simple phone call turning down the job or informing me that they had no trucks could have given me time to secure a different company, and that now I had no time to find a new company. The coordinator told me "Nick was very unprofessional and should have a stern talking to"... That's great. However, that doesn't solve our problems. Terrible customer service, terrible communication and terrible levels of respect and maturity. Someone too afraid of confrontation has no place in business. If you are too shy, afraid or indifferent to pick up a phone and tell a customer you can't do a job, you won't be in business very long. I felt like I was dealing with a teenager who was avoiding their mom's call. Childish, irresponsible and disrespectful are the words I would use to define this company and the people who run it. If you are looking for someone you can rely on and TRUST, I would caution you to LOOK ELSEWHERE and don't make the same mistake we did. read more

Moving=stress!! Lucky for us we did not have to feel the stress of the move with Mayflower. Tony came out and did an estimate on our items that we wanted to move and the ones we needed help with packing. He did an amazing job and you can tell he is very experienced in his knowledge with the company. He was extremely kind and understanding especially since we were really nervous about a big move for us moving out of state. He went over all the questions we had and made sure to go over everything with us. Tony was the reason we booked with Mayflower. His knowledge and experience made us have so much trust in the company! We felt comfortable knowing he would be taking care of our move! Once confirmed with Tony we received a call from the office from Christine. Her energy is contagious. Every phone call she was always so upbeat and helpful. Super super sweet!! She was always making sure to ask if we had any questions and helped right away if I needed something. Everything was on schedule as planned and went amazing. Sam loaded and unloaded our stuff in the days scheduled and I felt went above and beyond. He made sure to ask where we wanted things and is a hard worker! Very quick and efficient. Sam is a one of kind mover, I felt my stuff was safe knowing he had it and he took good care when loading and unloading the items. Incredible guy! Overall I am very blessed to have this move go smooth because prior to it I was stressing so much. Tony, Christine, and Sam were absolutely amazing! In the future If I need to move again I will definitely return! read more

Everyone was very friendly and accommodating. They were Easy to talk to via email and phone whenever I had a question both before and after the move. I recommend using this company when moving from city to city. read more

We have used VIP for 3 moves now and we couldn't be happier. Everything from start to finish was an absolute breeze. From the initial appraisal to the moving of our vehicles to the regular correspondence from Christine about the status of our goods, we knew we were in good hands. I wish I could say the same of our realtors, but that's a different review. VIP was wonderful from start to finish. If you're planning a move out of state, DEFINITELY use VIP. You will not be disappointed. read more

My experience with mayflower/VIp Transport was excellent. They were thorough, professional, on time and very easy to work with. We had a four bedroom house and two vehicles moved from California to Indiana and everything went smoothly. Their communication was excellent and we got exactly what was promised. The Driver and guys who unloaded were amazing. Even when we changed our minds several times about where things should go, they did not get annoyed. They just smiled and said "That's What we're here for." It was a pleasure to work with them. I highly recommend them to anyone who wants their move to go well. read more

I would recommend VIP Transport to anyone moving cross country. We moved from CA to TX and it was such a smooth transition! We were anxious on how this would work but our first line of defense was Kimber Lowman. I can not tell you how patient and understanding she was with my family. Not only that but her follow up and follow through to give us updates really calmed our nerves. Honestly Kimber was awesome from day one all the way to the last box being unloaded. The packers and movers were all very professional and wonderful communicating everything to us. Not only that, we thought packing our things would be a 2 day ordeal...it took one and they were fast. Same things with the movers, Ted our truck driver was on point with loading our things. Everything was accounted for! They took things apart and put it all back together when they got here. Unloading only took a few hours! We really thought this was going to be a painful experience from all the horror stories we heard but not with VIP Transport. This review is for the team on their commitment, dedication and consideration of our transition. Thanks Kimber and Team for all your support! read more

I moved a month ago. They broke half of my personal belongings due to poor attachement inside the truck. They never place any ratchet straps. Now claiming all the broken items is an absolute nightmare. The truck driver, Randy, was the only true professional. read more

These guys just moved me from SoCal to Phoenix and they did a great job every step of the way. Excellent communication all the way through. The moving crew led by Frank, were all courteous, respectful, quick and efficient with the pick up and delivery. They also have several online tools to assist with getting everything pulled together and ready for the pick up. I'll be using them again if needed in the future. read more

VIP is one of the best moving companies in the country. The Rudosky brothers Dave and Jim are highly recommended. This company made one of the most stressful times of my life very easy. 5 stars read more

VIP transportation did an excellent job. Very professional and my things all arrived in one piece.

From the start to finish the people I worked with were so friendly, helpful and professional. I did a lot of research on what company to use for my move from California to Maine and take my word for it, this is the company to go with. My movers in CA were able to get all my belongings into one crate which saved me $$. It was such a pleasure to work with Michelle at VIP Transport. She kept we update on the progress of the move from start to finish. The guys that delivered my crate in Maine were so friendly and carefully unloaded my crate. All my high value and fragile items arrived in perfect condition. 5 Stars for this 5 star company! read more

Right from when I started the process and conversation with this company, by working with Kimber Lowman, I was amazed with how easy, an already stressful situation of moving cross-country, was catered to my needs and executed effortlessly. The main reason for this wonderful experience is Kimber. She took all the time needed to explain everything to me in detail. She always responded to me in a timely fashion with answers to my questions or concerns, and she ensured that this move went as smooth as possible. I told Kimber I was shopping around and she even pointed certain things out to me that other moving companies did not. I was a newbie with moving cross-country so it was a breath of fresh air to be speaking to someone that had my best interests in mind. Kimber was always direct and honest which is something I greatly appreciate...I was not just a number to her or VIP Transport...I was an individual with a need with little experience and I was treated as such. The price was more than fair, the movers were incredibly professional, friendly, and they took care of my items as if they were their own. Everything arrived in tip-top shape. Honestly, this company is a well-oiled machine. Everyone's communication was top notch and they honestly made me feel like I was their most important customer. Truly a great experience and I already know for a fact that the next time I move cross-country, or any move for that matter, I'm going directly to Kimber Lowman because I know she is going to take care of me. Kimber and VIP Transport have earned my business! A+ read more

Quick friendly service I had antiques and other furniture and boxes which I packed. Everything was placed in two plywood 'pods' and shipped from CA to MT. I had limited time to set an ASAP move out date so I could return dad's home to retirement community and stop paying very high monthly fees, and I live in MT and was scheduled to leave CA. Kimber did phone walkthrough, gave me price and was able to schedule furniture to be picked up in a week. All furniture was well wrapped in blankets and placed in pod. None of the packed boxes were opened by others- they were also placed in pods. Furniture arrived in MT on schedule and I was kept informed of date and time. Pods were transferred to smaller moving truck and delivered by friendly helpful locals. Based on my experience I would recommend this company. read more

This was my first cross-country move and overall I had a great experience with Mayflower VIP Transport. Gary was the first person I interacted with. He did the estimate and was phenomenal to work with. He went above and beyond to respond to all of my questions at all times of the day and to help me coordinate a load date and all of the other logistical details of my move. I've never experienced such great customer service. I was then transferred to Michele, my move coordinator, who was equally as wonderful to work with. Michele was upbeat and responsive to all of my needs and questions. She kept me updated throughout the process. The person that oversaw my delivery in Denver, Robert, was also fantastic. He was extremely thorough, informative and provided great customer service. His crew was also great! I did have some minor damage on one piece of furniture but everything else arrived in perfect condition. Because I had a smaller move that had to be transported across the country in a truck with other moves, my delivery took a little longer than I would have liked but it did come within the promised delivery window. I would highly recommend VIP Transport and would gladly use them again for my next move. read more

This is our second time using Mayflower in the past 2 years. All of the Mayflower representatives are Professional, friendly and on top of things. From the initial review of what to be moved, estimate, move out, crating, move in, placement, to follow through was excellent. We were always contacted in advance of each step. Never had to wait or wonder. Moving can be very stressful. So, when you have a group like Mayflower, it makes it so much easier. We will always use Mayflower. read more

This was our 3rd move with United/Mayflower and it was interstate. We had three pickups and one delivery. A lifetime of memories, thousands of books, a lot of furniture and a limited budget. With 30,000+ pounds we filled a giant truck. The movers came and packed our computers, china, glass, furniture and books. They did this in two days. It was flawless. Lead by Frank the driver the seven person crew (for the pick-up) and six person crew for the delivery did an awesome job. With the exception of a desk that was not assembled perfectly--everything made it. No losses no damage. We're super happy with VIP and Mayflower. VIP coordinated the move for Mayflower/United and they were flawless--from credit approval to checking on us after every step. Michele is a superstar. They have our full support and appreciation. read more

We used Mayflower/VIP Transport for a recent inter-state move. We had a great experience with Mayflower/VIP Transport. Jesse and Michele were awesome to work with, very responsive, helpful, and professional every step of the way. The team at pickup was awesome. Fast, efficient and covid-careful (They wore masks the whole time.) The delivery team was great too. They took extra special care to protect our landlords hardwood floors! Would definitely recommend the VIP team and would use them again for our next move. read more

Great service even under these circumstances. Fantastic very step of the way: Virtual walkthrough for an estimate with a great knowledgeable representative Easy proposal and edocs Guys showed up ready to go - had lots of knowledge and got straight to business. They all had masks on and stayed socially distant I was updated as days passed ( we had an out of state move) When the huge truck showed up the guys were so efficient and figured out the rooms and house layout quickly. They handled very box with care and put together all the pieces with ease. I'm so happy with the service we got - I will always recommend them read more

From beginning to end VIP Transport - Mayflower was as expected! Awesome!! They are very courteous, friendly and so helpful. I definitely would recommend them to anyone who needs assistance with a move. I couldn't have done this without their assistance. It's a lot of work and VIP was amazing! I also want to point out a few people who were extremely vital to this entire move. First and foremost if it hadn't been for the personality and friendliness of Christine Harper, Domestic Move Coordinator this would have been just another transaction over the phone. It is so true that the first contact and experience you get on the first call can make or break the deal. She is amazing!! So helpful, understanding and a pleasure to speak to on the phone! secondly, Tony Chiazza was great to do the "Zoom" virtual estimate. Very patient and a pleasure to talk to. The movers who came and loaded my belongings onto their truck were awesome! They tagged and assisted with everything. Very helpful, friendly and nice to work with. When my load got delivered by David Rudosly, I couldn't have gotten a better driver! This guy was "tops!" Hard worker, friendly and patient. Thank you all so much!!! read more

If I could give them more starts I would. This second part of my update is also like a second review because I had to move back across the country again. I was in a situation where I needed help and fast and called Jesse from Indiana to help. Moving is very stressful especially across country. Jesse at VIP is amazing at what he does and he gets the job done with excellent customer service. So my stuff went across country not once but twice, and NOT ONE THING BROKE OR GOT SCRATCHED. I am thankful I found VIP Jesse and Mayflower you guys are awesome, and special thanks to Michelle who is also excellent at customer service! read more

These guys are nothing but pros from start to finish. They team that was put in place from Tony from pricing and inventory Christine from coordinations Jesse to loading and unloading. As it got closer to move date Christine would check in with me. When move date came Jesse and his Crew were quick on the loading and unloading of my items. Very professional and friendly. Anything the took apart they put back together. During this whole time Christine was again in constant communication with me. This whole team made my move very easy. I would definitely recommend them read more

VIP Transport - Mayflower agent - Movers Near Me - Corona, California

I finally finished unpacking and can take a moment to tell you all how getting from point A to point B went for me using Mayflower VIP Transport. My driver David and crew arrived at my home on time and ready to work. They handled my home and family with the upmost respect and care. He was very detailed and communicated every single thing to me. He didn't miss a beat. Before leaving he made sure I understood the process and worked with me making sure the date of delivery would fit in my schedule. I soooooo freakin appreciated that. He could've just delivered in the timeframe that best suited him and his schedule, but he put his customer FIRST!!! I signed my paperwork and he and my belongings head on out. Fast forward a week and voila....David is once again keeping me in the loop, confirming that our scheduled delivery date is still on. The morning of my delivery, once again he communicated letting me know that he and the moving crew were in route. I was up and ready for them. They arrived on time and started handling their business. They were extremely professional and ensured that i was happy and satisfied throughout the entire process. Before leaving they cleaned up the mess and asked one last time "are you ok?, do you need anything else from us?"....loved it!!! I signed my paperwork and discussed anything we needed to discuss and just like that they were on their way. In their dust they left another satisfied customer. Thank you VIP.. You're definitely my go to moving company!!!! P.S. A few days Michelle (my moving coordinator) contacted me to enquire about how my move went and to ensure that I had the best experience possible. I so appreciated that. They don't just take your money and forget about you, they actually treat you like FAMILY!!!!! Book VIP for your moving needs.....i definitely can vouch for them. read more

VIP Transport - Mayflower agent - Movers Near Me - Corona, California

We were extremely happy with the personal attention we received from the sales person Tony Chiazza and the schedular/coordinator Christine. They were professional, answered all of our questions in an efficient and timely manner, and friendly. The moving teams on both ends of the move were polite, hard working and accommodating. I would highly recommend them for your next move. read more

Great company and Service. Even though the pricing is a bit on the high side most of the quotes we get they still do a good job. Only reason why its not a 5 star rating is pricing. I could give them a lot more business if we could just get a bit better of a discount. In this particular move, the driver Matt during a delivery to Shelton, CT arrived not only a week & a few days early he was a problem solver to boot. You don't get that in this business a lot. He wasn't able to have a helper with him so he paid out of his pocket for extra labor on his own and completed a delivery of an Ice Cream Case and removed the old one & made the customer very happy. Thanks !!!! read more

After reading reviews and speaking with coworkers, I selected VIP Mayflower for my 1100 mile move. I was kept apprised of the status of the move by persons knowledgeable and prepared to respond to any questions I had. The move went off without a hitch. The movers were prompt and professional. My items were securely protected and packed very efficiently. Finally, delivery was quick and on time. read more

I am in the middle of a move right now with mayflower and vip transport. I am extremely disappointed with the options they presented me to hold my stuff in storage and "redeliver" for almost 8000. The sales rep Jesse told me that if I paid ~2400 (I did) they would hold my stuff at their warehouse for 7-10 and give me more options if I needed to delay it. They did not hold my stuff and now my options are expensive. They are not empathetic or will to work with me at all. Do not use this company! When Jesse told me I can "trust him" it should have been my clue to go with another carrier. read more

I would highly recommend this company. I worked with Michlle through out my move from Hemet, Ca to Cheyenne, Wy. She always kept me updated & explained or answered all my questions with kindness & consideration. She went to great lengths to make my move as stress free & easy as possible. The packer Delone was so helpful & considerate. When my delivery arrived in Cheyenne the driver was great & also the 2 men Jason & Joe to extremely good care loading my storage unit. I can't say enough good things about this Co. Everyone took a stressful situation such as moving making it as easy on me as possible. Thank you so much Michelle for walking me through this with so much compassion and concern. I couldn't have did this without all your help. read more