VIP Nails

114

146

226

7 months ago

I was in the area shopping and stopped at this salon for a pedicure. I should've read the reviews first. It was one of the worst pedicures I've ever received. It should've just been a polish change. The nail tech literally clipped the toe nails, rubbed lotion on my legs then polished the nails. It was over within 15 minutes. Waste of money. Needless to say I will not be back. Only come here if you are in desperate need of quick service and don't care about the quality or experience. read more

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Meredith C.

16

269

423

2 years ago

Good pedicure! I went Monday morning shortly after they opened and didn't have to wait at all. The salon seemed clean, they played HGTV on TVs and had county music playing. I got a gel pedicure and she did a good job and didn't take too long. She gave me a great, long lotion leg massage! read more

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Janice N.

64

6

3

4 months ago

Phoebe is very creative and meticulous with her nail art. I love my nails. Come see her if you're looking for some artist new nail trend. read more

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Tara H.

0

4

0

5 months ago

Service was perfect. Janice spent a lot of time taking care of me. My nails look perfect!!!

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Tiffany H.

4381

1210

3474

3 years ago

So I have been here a few times for a manicure and pedicure. The staff are straight to the point. They focus on getting people in and out. They have a variety of colors and may offer beverages depending on if they remember. The other location has you wash your hands before but they go right in. Risk is your nails may chip unfortunately. I tried two different brands and I have seen people coming back in with the same problem. I typically ask for sanitized items however if you don't I see them using items without sanitizing taken. Pay attention! This could be your life (infection, etc). You shouldn't have to ask. It can get crowded as it's a popular area. Good luck! read more

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Katrina W.

446

290

441

4 years ago

I came by for the first time with my mom today and had a great experience. They took us right away for a mani pedi. We felt pampered and well taken care of, everyone was friendly, and our nails look great. In addition, I accidentally dropped my AirPods when I was packing up to leave and they helped me find them! I'll definitely be back. read more

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Denise R.

63

17

327

3 years ago

I had to decide to get my nails done last minute before the Holidays , and I had the S&S where they usually soak off, the girl tried to pick off with cuticle nipper them she cut me and I was bleeding. Then I experienced another worker talking unprofessional to his client that was sitting right next to me. I couldn't believe what I experienced. The lady next to me told the guy don't get nails, she won't be stepping back into this place. read more

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Cheri N.

65

12

1

3 years ago

Came for a pedicure because I'm having a very sad day. First girl was so awful i got up and said i no longer wanted a pedicure. The owners or managers asked me to stay and they would get me sorted. They have more than made up for the first gal. Super service and oh my..... what a massage! Thank you. I'm relaxed and have pretty toes! read more

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'Twinkie' A.

107

9

5 years ago

I always come to this salon. Today I was charged $30 EXTRA for a simple line design. I've gotten more detailed designs from here and never have been charged this much. I will not be returning. read more

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Pamela B.

0

8

0

3 years ago

I received a gift certificate for VIP Nails at the Arboretum and was very excited to use it. That's where the good feeling ended... This salon is huge, like a fast service, in & out, not care about the customers kind of place. Very little time was spent on fingernails, a man quickly did them with very little precision or care. The girl who did pedicure spoke very little English, did not even try to communicate, and did a so-so job. The polish on both has started to come off, plus toenail polish is around the outside of my nails. With so many salons in Charlotte, and an excellent one around the corner in the Arboretum shopping center, I would say, "Skip this place!" I gave it a 3 but should be a 2 1/2. Never again.... read more

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Tom M.

80

7

0

3 years ago

I had a great experience. Janice was customer-focused, positive and very nice. Will be back!

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Margo L.

63

13

2

8 years ago

Meh. I gave them another chance because of the new management but the lack of hospitality and attention to detail still remain. This place didn't even offer me a drink! My pedi - mani was bad, after telling the tech several times to straighten them my nails are still crooked. Going back to my regular spot where I'm treated like royalty, the nail techs have experience, we have fun and the manager makes sure everyone has a glass of wine and water! read more

VIP Nails - Bad manicure. No lotion, no cuticle treatment, bad shaping. - Nail Salons Near Me - Charlotte, North Carolina

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Ruchi M.

Elite 21

42

224

118

6 years ago

Nothing vip about this nail salon. My friend goes here all the time so I decided to give them a try. I got a 6pm appointment for sns nails and received a very rush job. You can see in the picture i posted that the middle nail has a spot and ruins the look of the entire right hand. I had a hatd time undestanding the nail tech. She only gave me two options to shape my nails square and square round!!! I wanted round no square involved but she still did square round. There is a reason why their management keeps changing and they have bad reviews on yelp. Stay away and save your money read more

VIP Nails - Nasty rush job last appointment for the day - Nail Salons Near Me - Charlotte, North Carolina

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Julie E.

1

54

40

7 years ago

Absolutely loved this place! I used to work as a nail technician and am really picky. Tried multiple places around Ballantyne and hated most of them. I got a gel manicure and a VIP pedicure and could not be happier. Never thought I will find someone to do my nails as good as I can do myself. read more

VIP Nails - Gel manicure - Nail Salons Near Me - Charlotte, North Carolina

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Cecy R.

0

11

2

5 years ago

Making an appointment is useless. An angry older woman with glasses yelled at us to go sit and wait in the seating area when I was just waiting for my friend to finish washing her hands. The same angry woman went behind the desk. I reminded her that we had an appointment when she took other people ahead of us. She said it was because we were 10 minutes late. There were no apologies or greetings--just anger. We felt like we were being punished. We were 5 minutes late and waited behind others to be checked in. She was rude. TERRIBLE customer service on her part despite years of frequenting the establishment. We left. read more

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Bailey W.

0

7

6

5 years ago

We came to this salon because it was the only place around that wasn't full for the day. Waited about 15 minutes and the service was great! I got SNS with tips and they came out beautiful!! read more

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Rhea S.

0

1

6 years ago

Hated it. The "matte effect" is a top coat, which is 5 bucks extra. Some weird fog effect is happening with it. Hard to see on camera, but it's so bad! My pink is brown read more

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Deb J.

19

29

0

6 years ago

Moved to Charlotte yesterday. Took a minute to go get my nails done. Found this salon in Yelp! Told it would be 15 minutes. I have waited for an hour! Never coming back. read more

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B K.

0

89

3

4 years ago

I went to this salon on 5/8/22 for a basic pedicure and it was very nicely done. When I got home, I realized the dried polish was sandy feeling. I just assumed polish was off. I went back next day and asked to have color redone and they said absolutely. One of the other employees (owner?) asked to look at it. Turns out I had picked a crackle polish and I didn't even know that was a thing. They offered to replace the polish anyway just to make sure I was happy but this was my bad so I did not. I loved that they wanted to make me happy with my look regardless that it was my fault not paying attention to polish I picked. Will go back for sure. read more

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Kara K.

0

5

3

5 years ago

I went to VIP Nails on Saturday and got acrylic nails. Not sure if they sterilized their tools like they should, however I noticed three days after I got my nails done that my finger was very red and swelling. I concluded that I have a nail bed infection. I'm in a lot of pain and it's very disheartening because I pay a lot of money to get my nails done and this is what I get? Do better VIP Nails! read more

VIP Nails - Nail Bed Infection - Nail Salons Near Me - Charlotte, North Carolina

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Marie B.

0

13

1

4 years ago

I'd give zero stars. I had an appointment waited almost 40 minutes. I kept telling tech John that he was too tough and the nails weren't uniform. He ignored me. Different lengths bubbles rough edges. Polish all over cuticles and sides. Awful awful job. I still tipped him 20%. Called next morning told to come in. Sat there for 30 minutes. I left. I will not be back. read more

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Elizabeth S.

0

24

18

7 years ago

Do NOT go here!!! I went here for SNS because I had been given a gift certificate. The nail tech was awful. He filed my nails way short, which I did not request. Then he literally drilled through the bed of one of my finger nails!!!! Of course, it hurt terribly and I bled. And the tech had the audacity to say it was because my nails were "so thin." I should have left at that point, but I knew it needed to be covered. But then he powder coated my nails thicker than I've ever seen. Even my cuticles and skin were coated. Now I have to go somewhere else to hopefully get my nails fixed. This guy should never touch anyone's nails again. read more

VIP Nails - SNS - thick, covering cuticles, rough - Nail Salons Near Me - Charlotte, North Carolina

VIP Nails - SNS - Never had powder nails this thick! Awful - Nail Salons Near Me - Charlotte, North Carolina

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Michelle G.

148

83

5

7 years ago

So today my two daughters and I went to VIP to get our nails done. They were able to tend to two of us simultaneously and made my other daughter, who wanted SNS wait. Well, she waited and waited and waited while three, yes THREE other customers who came in after us were serviced. Had I. It been in the back getting my nails done, I would have said something. Unfortunately I did not realize what had happened until we got up to leave. Since my other daughter was STILL waiting, I opted to say something to the cashier, though she seemed unresponsive, so we left. Very disappointed! read more

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Chris K.

0

86

44

7 years ago

For the second time I was ignored as a walk-in. I should have gotten the clue the first time that the nail techs here are oblivious to customers that are sitting in the waiting area. If they aren't paying attention to potential income then they probably couldn't care less about the quality of their workmanship either. Fool me once, shame on me...fool me twice shame on you. Never again! read more

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Gina B.

3

0

7 years ago

Second time here. Avoid this place if possible. Rude. Switch nail techs during service. Nails look almost worse than when came in. Very disappointed. They don't understand what you want and don't care. read more

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Marissa H.

0

4

0

4 years ago

They'll tell you it's a 10 minute wait and expect you to wait over 30 just to be seated. They don't do well enough to waste your time here

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Natalie M.

569

6

5

4 years ago

I've had fine experiences here in the past, however, my last visit will probably be my last sadly. The first woman who was taking my SNS off was digging her nails into the bottoms of my fingers soooo hard, it was painful. I always have my nails shaped long and oval. I asked for them to be cut down just a little bit (I said I wanted to keep the length just didn't want them to get too long over the next few weeks). Instead of clipping them on the sides to keep the length and shape, they were clipped at the top and from that point on, it was kind of a disaster and i just wanted to leave. I had to ask over and over again for little things to be fixed and he just kept filing, making them even shorter. Ugh. I left with a coffin shape (again, not what I wanted) and also the bottom of my nails were really thick and not done correctly. Another girl was trying to get up and leave in the middle of her service while I was there, and it seems like they are super understaffed. Also, while the man was finishing up my nails, he went over to another customer and used the SAME file and buffer on her nails!!!!! Umm ewwww! Anyway, I tried to file them back to an oval shape this week at home, but obviously it's not great. So disappointed! read more

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Allison P.

0

1

0

4 years ago

I went here and first off all they didn't dry My nails... this action makes living my life much harder then it should be second when they cut my nails they cut some super short and just left the others we asked for a regular manicure and instead all they did was put a little lotion and just rubbed it in.. That charged my friend 35$ for that lotion and me 20$ because I didn't get it I could go and buy a hole bottle of lotion with that money I am h read more

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Katie L.

0

3

0

7 years ago

Consistently excellent I have tried numerous nail salons in the Ballantyne area and this one is by far the best. Quick, efficient, and great job. read more

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Lauren M.

0

3

1

6 years ago

I have been there a couple of times. I normally get SNS and haven't had any issues. They have a wide variety of colors to choose from and I have yet to have a nail crack. The employees are super nice and the salon is clean. I enjoy going there. read more

VIP Nails - This is the last SNS I had done - Nail Salons Near Me - Charlotte, North Carolina

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Jennifer P.

0

27

0

5 years ago

Linda did my nails on a Thursday before a holiday weekend and she did a fabulous job! It's great to find a place that takes pride in their work. I am definitely going back. I think I found my "nail" person!!!! read more

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Chandler R.

0

2

7 years ago

VIP Nails has really been revamped! Very clean and nicely decorated. You must see for yourself. Lou (not sure if I spelled his name right) does an amazing job on my nails! I would recommend trying it out if you've never been before. I got a gel full set with tips for $40!!!!! Can't beat that read more

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Abby I.

0

5

0

3 years ago

I got dip nails and they did the wrong color I selected a shade and I could tell the guy was estimating the color which I dont understand when they are labeled? I asked for brown and he gave me pink with shimmer (ik a first world problem and ppl make mistakes). however he did not use UV light which they claim you dont need but all the other places I have gone to use and my nails were noticably unstable and sure enough 2 fell off that night. This has never happened to me and they are supposed to last 2-4 weeks. called and explained and I asked for a refund and they said no they could just fix the nail. I know the other ones are probably going to fall off soon and they are the wrong color so I just wanted them off. just letting you all know because S&S is pretty expensive ($50+) if you are broke and young like! no hate to the staff or store just letting you all know, would def reccomend polished in waverly read more

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Anneka P.

0

1

0

6 years ago

Nice atmosphere and hopefully, nice people BUT, my 10 year old wanted to get her toes done. The water was way too hot, even for an adult, as one of the other nail technicians confirmed. The nail technician that was doing my daughter's toes did nothing to cool the water. My daughter had to tip her toes in so she did not get the full experience. One of the other technicians said toughen up buttercup. Really??? She's a kid. My same daughter asked for a heart on her big toes. They could not do that; a basic design. After all that, we are satisfied with the way her toes look. We were overcharged $5. My middle girl-we loved her acrylic nails but they were put too far from her cuticles and it looks like she needs a touch up already. Not sure we will ever go back. We will definitely try out some other places first. read more

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Dayna D.

0

3

0

4 years ago

I had a specific design in mind and showed the nail tech what I wanted. I asked twice if he could do it and he said yes. Well lets just say I had to go back in and ask someone to re do it and I asked that it was not him- which I got him again. So he redid it whatever I moved on. WELL, that same night I got them done two of them cracked. I called to speak to the manager and no one would let me talk to them and said no refund was available. but I can come in to get it fixed. However, i refuse to go back to such a low quality business. a waste of money. read more

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Litzy F.

3

1

7 years ago

Very elegant inside & I never have to wait.They always do a great job on my nails. There is a good selection of colors to choose from. I pay $40 for my gel manicure. read more

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Kanisa D.

0

4

0

7 years ago

Poor customer service! Our nail techs were terrible! Do not go here better off at Nail Bar at Stonecrest! I took my grandmother there to get a manicure and pedicure and they did not even help her get in the chair. They did not offer us anything to drink but offered the other Caucasian women complementary beverages. Definitely missed the old owners and will not be going back! read more

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Pat K.

0

1

0

5 years ago

Used to love this place before Covid hit. Had my first after-Covid pedicure last week...it was awful. No foot/leg massage, used hardly any moisture cream on feet and leg, nipped my toe (drew blood) with pointed instrument, very hard and rough, hardly cleaned around toe nail, girl working on me had earphones in and was talking on phone while working on my feet. read more

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Kelly W.

0

3

0

8 years ago

I love VIP nails! We stumbled upon them when needing emergency mani/pedis and are we glad we did! This is now the only salon we go to. The staff is always wonderful and the service is amazing. The SNS is impeccable. Do yourself a favor and pamper yourself with VIP! read more

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Kim D.

0

21

18

6 years ago

Friendly staff, very neat and clean. My nail shape is not what I wanted and my eyebrows came out terrible.

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More info about VIP Nails

9724 Rea Rd
Charlotte, NC 28277
Ballantyne
Directions
(704) 341-3299
Call Now

Hours

What time does VIP Nails open?

VIP Nails opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.VIP Nails opens at 12:00 PM on Sunday.

What time does VIP Nails close?

VIP Nails closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.VIP Nails closes at 6:00 PM on Sunday.

Mon-Sat 9:30 AM - 7:00 PMSun 12:00 PM - 6:00 PM

Outdoor Amenities

Does VIP Nails have parking?

Yes, VIP Nails has parking options.

Other Amenities

Does VIP Nails have free WiFi?

Yes, VIP Nails has free WiFi.

Review Highlights - VIP Nails

“Janice was customer-focused, positive and very nice.”

Mentioned in 2 reviews

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Jessica did an amazing job! She is so friendly and welcoming. I really enjoyed being in her small…read morebooth as opposed to a huge salon. I found my new nail girl!

Easy to make appointment online. Jessica is friendly and professional. She has an excellent…read moretechnique. Her shop is clean and sanitary. Pleasant atmosphere and comfortable. I highly recommend Gloss Nails for all your manicure/pedicure needs!!

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Family-owned & operated

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I have been going there for years now and always have a good experience. Lee is the bestread more

I have been coming here for about 3 years now. I always go to Van and she is so particular and…read moreprecise with my nails. I went down to Sephora after my appointment and a worker tracked me down to ask where I get my nails done.

Dip nails with design!

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4.0(174 reviews)

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Eddy is the kindest, most talented man ever! He focuses on the little details, isn't sloppy and…read morereally takes his time!! I came here because of the reviews online and the service provided did not disappoint! They got me in very quickly and really focused on all the little things that nail places can often miss, you should definitely go here!! Go see Eddy!!

The star is for the appearance only. I was with my daughter for first time clients after…read moreresearching the area for the kind of service we were use to. Unfortunately, 8 mins into to Essential treatment, the woman, I repeat the woman operator, as I do not wish to discredit others, cut the top and side of my toe. It bled profusely . I was shocked in the beginning when she very aggressively filed my toes on my right foot like they were stones and cut my nails equally rough on my right foot. I should have spoke up but Lord no nail treatment would be this bad?! And then the injury occurred on the left foot. Sadly, the establishment was in shock and my daughter and I had to triage asking for multiple bandaids. I am only posting because I believe the nail operator was severely incompetent of providing the services this salon advertises.

French dip + gel finish

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Basecoat Nail

3.1(17 reviews)

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This salon is very nice and spacious! We were in the area and looking for a nail salon that would…read moreaccommodate a child's pedicure. Of course we searched Yelp & found Mickey's Nail salon. Upon arriving, we saw a sign out front assured us this was the place. They've changed names a couple times (previously A1 Nails as well) but nonetheless they are open! I appreciated the amount of time each nail technician took on our pedicures. They didn't rush and we enjoyed the experience. They have two chairs available for children's pedicures! The chairs in the waiting area were so comfortable. I've literally never sat in a waiting room chair that felt like I was sitting at home on my couch. I'm looking forward to my next visit.

Tried this place on a whim, since I just moved to the area and got my first dip! Its now 2 weeks…read morelater and my nails don't have any chipping! I will be continuing to get my dip here! My daughter had the princess Mani and Pedi, and they have 2 cute pedi/mani chairs (She had the Ariel chair) and she really felt like royalty. We will most definitely be back, and this is now going to be my bi-weekly nail salon :)

There's fluid or something underneath one of the layers of polish. It moves if you push on it.

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3.2(132 reviews)

0.2 mi

I've been looking for a nail salon that does quality work and is reasonably priced. I definitely…read morefound it! The nail techs were so nice and personable! The tech who did me and my daughter's nails not only didn't a great job on our nails but effortlessly converted me to a regular customer! Thank you Dehlia + Aloha Nails!

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Love my girl Jenny! She always does a great job. I also love that this place uses quality products…read moreand keeps to appointment times. Great spot!

Service was quick clean and neat. The space also. The quality of the work was wonderful. I got in…read moreat 6 and left at 6:55 for an SNS. I paid $55 they added a nail to my index finger plus the sns. I paid $65 with 20% tip. Lynn was the one to do my nails and it was very pleasant. I will be returning- literally tomorrow for my toes I am ready for the New Year!

Christmas Nail Design!

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Nail 2

4.4(26 reviews)

1.3 mi•Ballantyne

This Nail salon is amazing. I am always happy with the service I have received for my Nails (dip)…read moreand pedicures. The owners and staff are always kind and patient with me and all the customers I see them interacting with while I am there. They always make me feel special during each visit.

That's my place for gel polish for all time. Each time I go there, I receive great service with…read moretime efficient. They all are fabulous and they do a great job. I have broken toe nail, I go to get it fixed and I'm always happy with result. Definitely recommend for all service.

Monday-Federal Holiday MLK Day

Gel polish hands and feet. Love this color.

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The results :) pt1

Mickey's Nail Bar

3.7(50 reviews)

0.5 mi•Ballantyne

This is a solid place to go for all your nail needs, but since I am writing from a guy's…read moreperspective, I would say it is worth it to give it a shot if you are a guy looking to earn some bonus points by going with your lady for a mani/pedi (don't judge until you try it guys!) complete with your drink of choice (red or white wine, soft drinks, etc). Service was fine, not mind blowing or anything that would be considered memorable, but decent enough so no complaints. Pricing was comparable to other places in the area, so if you are looking for a solid yet unspectacular experience, definitely worth a shot.

I am really picky about my nails and even pickier when it comes to customer service. I am new to…read morethe area and after trying a few nail salons, I landed at Mickey's. The location is a bit hidden so I'm not surprised many don't know about it. Each time I was there, the customers that came in were new and seemed to be referred by the hair salon next door. I've been there 3 times now and all were overall good experiences. Plus, they've had an ongoing 20% off special! The actual salon is new and clean. It includes beautiful chandeliers and quality, clean furniture. They have several mini refrigerators stocked with goodies - soda, water and juice! I can't recall if there is alcohol but I'm always good with a soda or water! The staff is welcoming and friendly. 2 out of 3 times I've been there, while my toes were being done my nails were being worked on. I really like this because my favorite part is the pedicure and about half way through my gel manicure, I'm ready to go. It's nice to be able to sit down for my nails and get to work! Their quality of work is really good. They listen to what I ask for and my nails and toes have always looked great and last 2 plus weeks. Like many nail businesses, weekends can be busy. I've gone on Sundays and only 1 of the times I had a bit of a wait between my mani and pedi. Highly recommend Mickey's!

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My nails have been terrible all my life. They are soft, brittle, and have a hard time growing…read more Since going to Shay about a year ago, my nails have never looked this good! She is very experienced and takes the time to make sure they look flawless. I love going to her salon space because it is quiet and relaxing, while not feeling like you are in an assembly line. I highly, highly recommend Shay! I won't go anywhere else!

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4.6(17 reviews)

2.8 mi•Ballantyne

I've been searching for a nail salon. Initially, reading the reviews made me feel like I possibly…read morecould call this business "home." I'd planned to get the BIAB manicure. I removed my polish before going seeing from multiple sources that the business was open on Sunday, 12/7/25. Not only did I waste my time & gas, I've never received a returned call or any communication to date. Clearly, the business was closed when I arrived. There was another business in a nearby suite that was opened once I made my way to Digits and Spikes' suite. To say I'm disappointed is understatement.

2.5 years after my start with Digits & Spikes I can say with certainty that this is the best nail…read moresalon in Charlotte. I'm pretty sure i've had every team member for my service and every single time, it is perfect. I have had fragile nails my whole life. Normal and gel polish come clean off my nails. Acrylics always break and damage my nails even more. Since starting BIAB with my girls, my nails are so much stronger and healthier. Their range of talent, colors, and service is the best i've ever received. The small space with appointments only is so personable. I hate going to a salon that feels like a factory; one in, one out, with questionable attention to detail. Always the opposite here. Snacks, coffee, water, good vibes, and comfy chairs is the cherry on top. I live in Dilworth and gladly battle the traffic for the best mani ever!