The first time I came here the guy didn't seal my acrylics correctly and water got under my nail so now it's rotted out. My second appointment was with Denny. He removed the acrylic nail and replaced it with a new one. I got a fill in with him. He did a great job and I'm way overdue for a film 3.5 weeks and I still have no polish chips or breaks. Their computer system was down when it was time to pay so I had to wait around for it to reboot. I really want to like this place but I honestly have mixed feelings fa read more

See all

i went to this nail shop on 03/12/25. i went jn to get my eyelashes and my eyebrows done. the owner vivian, she waxed my eyebrows. after that, she asked me if i wanted my eyebrows tinted. i said sure. the brushes that she used to apply the product, the brushes was dirty!!! two days later, i was at the er because my eyes was swelled shut. i went to show her what happened, she replied, oh ur lashes still looks good. never offer my money back or anything!!! when i went to the er, i had infection in my eyebrows from dirty tools she used on my eyebrows. everyone.....please be careful going to that nail & spa!!! its not clean!!!!! read more

Been coming here since 2019. All the good nail techs have quit, and moved on. Owner is extremely money hungry vs quality customer service. Spend your money elsewhere. Added pictures to show how awful my nails look! I paid a total of 118+15= $133 a complete mess. read more

Herbal Spa & Nails - Photo of the salons work - Nail Salons Near Me - Charlotte, North Carolina

While visiting Charlotte, I decided to get my nails done and stumbled upon this gem. Denny greeted me upon entering and suggested an Sns manicure. He was fast and efficient. clean space. everyone was very polite . I was EXTREMELY pleased with my service and how my nails toes came out read more

Herbal Spa & Nails - SNS manicure by Denny - Nail Salons Near Me - Charlotte, North Carolina

COVID measures for safety are great! Took my temperature right as I walked in, all technicians have both a mask & face shield on, and are wearing gloves. Not to mention there are plexi partitions at every station which is fab. Tommy did a great job on my nails, and he even gave me a little zip lock with my files & extra dip powder (another awesome COVID-touch) to bring back with me next time. Great experience :) read more

Herbal Spa & Nails - SNS manicure - Nail Salons Near Me - Charlotte, North Carolina

I've thought long and hard before posting this review. I have been coming to this salon for about 2 years now since I moved to the Lake Wylie area. I've had mostly positive experiences, some not so great but I still come for the convenience. I was there Saturday June 18th 2022. I arrived around 11am and they were pretty busy. I was quickly seated in a pedicure chair and waited for service. Everything was going great. That is, until John, an employee of 2 months came to service me. Mid service he started making small talk, which I did not mind. However, he started asking me personal questions, and I remember mentioning I have a daughter. That is when he proceeded to ask how old she was? When I told him her age, he responded with "oh wow you started very young" which I brushed off, as I am a young mother not that it is anyones business. He proceed to ask if I was separated? Married? In a relationship? When am I having another child? Then said " oh people usually need to have a lot of sex before they can get pregnant so you were what, 17? That means you started even younger" like what the ****? Followed by saying people back in the old times had many children because they have no TV's, and all they could do is have sex. Then started talking about how "Latinas" have great bodies and big butt and boobs. And how Colombians love surgery and he loves Colombians. At this point I was super uncomfortable, but tried to keep it short and simple. The cherry on top was when he tried to tell me a "joke" which was " 3 women eating an ice cream, one licks it, one sucks it and one ate it.. which one do you think got married? - his coworker, a lady who name I don't know But was wearing a pink shirt with a surfboard or something like that overheard and just kind of giggled. This is sexual harassment and the fact that this salon would hire a person who talks to their customers this way is ridiculous. He mentioned it was his last day there as he is a truck driver and I'm glad he won't be back, but neither will I. I should have said something but I am not the one to cause problems. I just paid for my service and left. I know he eventually noticed I was uncomfortable because towards the end of service he kept asking "if everything was ok" because I was not taking. Ridiculous. read more

Very professional and clean Nail Salon. I've been going to Herbal Spa & Nails for a couple of years and I've always received great customer service. I highly recommend this place. Excellent job on nails, pedicures, eyebrows and eyelashes etc. read more

Updating my review.. Called to set an appt because nail salons like every other businesses have been short handed. Setting an appt was easy. But this time my gel manicure just went completely wrong. It was in a Monday at noon. It was overly busy. Two employees sitting in the back chit chatting.. The lady that did my nails just killed my cuticles. She pulled my cuticles like a snake about to come out of it. I started to feel really sorry for my hands and mad at my nails for having sooo much dead skin. The polish were very uneven.. And I can see it after she cured it. At some point I'm like why don't I just get up and leave.. til this day. I still ask myself why.. and of course I did not complain right then is because she look like my mom. From the glasses to her hairstyle. I figure it best to keep quiet. Tip her well and cut my loses. I can't go back. Can't risk the chance of seeing my mom again.. read more

This was my first and last time. I received a pedicure with a stone massage and wax which was just okay. BUT, my polish completely came off 4 toes in just about a week and a half. This has never happened to me ever in the history of me getting pedicures, whether it's gel or regular polish. read more

I've been hesitating to write this review but at this point, I feel it's necessary. After my fourth time receiving services from this nail salon, I've decided to not come back. Here's why- 2/4 acrylic sets looked good, the other 2 did not. DO not go to this place for designs. If you are looking for a very basic, 1 color, gel mani - you'll be ok but they aren't very good at designs. Everytime I've asked for rhinestones or a heart, they looked bad. But this is the main reason why - ive had 3 pedicures there from the same women (I don't know her name) and she has hurt me every time. When she gets dead skin under your toenail, she goes way past the quick. Usually I naturally jerk back and one time she said "sorry, lots of dead skin." While I get that, you should NOT be going so far underneath sometimes toe that their nail rises and you are extremely irritated and sore after. This last time, I let out a yell it hurt so bad and almost walked out. I just wouldn't recommend this place. read more

First of all they did a TERRIBLE job on my nails. they didn't get to me AN HOUR after my appointment. my nails look TERRIBLE. terrible service. DO NOT GO HERE. read more

See all

waited over an hour to even be acknowledged. they allowed two white women ahead of me and disregarded that I was there first. I've gone here for months and to be treated unfairly today is my last visit I will never return read more

OK, stay away from this place. Horrible customer service and a crappy nail job to boot. My daughter and I moved here recently so we went in for a gel manicure. They talked us into this S&S dip and said it lasted longer than gels. My daughters nails started to crack after 5 days and went back to have them redone. They only offered to do one or two tails and said they would gel on top of the rest. Hello... we paid over 130.00 with tip for something they said would last 3 weeks. Mine has already started to chip. But when my daughter refused to have 2 nail done when 6 were cracked she asked for a refund. Wait let me tell you they sat her there with acetone on her nail for an hour. Then they led her to their. Front and screamed in her face that they don't give refunds..."look on the sign in sheet" . Listen there are 5 nail places within 5 blocks, go anywhere but this place. Plus they have the rudeness to speak about you ..not in English as if you will not know they are speaking about you. Even a customer came out after my daughter left in tears and said she will never get her nail done there after they way they treated her....BEWARE..a place that does not respect one client ......respects none The nail in the picture is mine which was also done 7 days ago. Chipped on the 5th day read more

Herbal Spa & Nails - Nail Salons Near Me - Charlotte, North Carolina

So I have strong mixed feelings about this nail salon. I really liked the salon itself but I will never go to the nail tech I had today. I believe someone said his name was DJ. He was completely impersonable. When I walked in he told me to follow him and had me sit at the end of the manicure station. Without saying anything he started my fill in. It wasn't until he'd done everything but put polish on my nails that he even brought me the basket of polishes to choose from. He hardly said anything to me. Kept answering his phone. Someone else had to come up and offer me a drink after like 10 minutes (I chose white wine and it was warm and nasty). And anytime he hurt me or did something wrong he would say "oh you have a hang nail" or say nothing at all and keep going, making it seem like it was my fault. When he was filing my nails I guess he hadn't scored the side of his file because he sliced the side of my finger with the file. When I said "ow" he stopped for a second and then started filing again and cut it deeper (included in pictures). Later he decided it'd be smart to put nail glue on/in my cut. Which stung really bad. The pedicure was nice but too quick. And then when he used one of the cuticle pushers to like a hole in plastic lining in the bowl he ended up poking my foot instead. Again said nothing as if it didn't happen. Literally the only good thing that came from my nails was the final polish. I love the color I chose and the marble/swirl design. But that's the extent of what I liked from this experience. If I'd come back here I'd definitely request someone else (the reviews on Danny were really good) but definitely not DJ. read more

See all

Traveled from Chicago to NC for a party and didn't have time to do my nails back home. Came in for a really intense design but denny made it work!! denny took great care of me and my set. so nice and easy to talk to highly recomend seeing him when you go! love my fresh set read more

Herbal Spa & Nails - Nail Salons Near Me - Charlotte, North Carolina

This Is my new spot!! Not only do they do a fantastic job with eyelash extensions, but also nails. I showed Vivian a picture of what I wanted and not only did she do it, but in my opinion she made them look better!! My mom had Denny and not only was he quick, efficient and precise. If you guys are looking for a new nail place I highly recommend. (Also followed Covid regulations greatly!) read more

Herbal Spa & Nails - Nails - Nail Salons Near Me - Charlotte, North Carolina

I went to this nail shop after having a horrible experience elsewhere and Vivian exceeded my expectations. I decided to return to see if it was too good to be true and I received the same service. She ALWAYS delivers everything I ask for. She gets you in and out as well while still providing top service. LeeLee does my pedicures and she makes me feel like I'm walking out on clouds, like I can literally slip across the concrete they're so smooth. They all pretty much do a great job but these two are my go to. read more

Herbal Spa & Nails - Full set ombré - Nail Salons Near Me - Charlotte, North Carolina

See all

Went in for a fill in today 7-27-22. Danny rushed to do my nails then blamed me for pointing out the flaws saying its what I asked for. How he slapped the polish on my fingers with streaks, lines and odd shapes was the problem but instead he blames me for it. First time there because I heard great things but I will never return or recommend here to anyone. Truly money wasted. I wish I could give it zero stars. He was not understanding but wanted to argue with you instead of fixing the problem. pictures of what I wanted vs what I got read more

See all

Vivian has my nails looking better than they ever have! This spot isn't near my house, but it is worth the drive. Every time I go, I say they are my new favorite nails! read more

Herbal Spa & Nails - Unicorn nails - Nail Salons Near Me - Charlotte, North Carolina

See all

I moved here eight months ago and tried this salon three times. The first two visits were ok, nothing different then a usual nail salon. However, my last visit I got my first pedicure from this salon and the entire experience was disappointing, not to mention it has only been two weeks and it needs to be redone. Perhaps I have been spoiled but I have never needed a pedicure after only two weeks. Maybe the fact that some woman complained that she wanted the tech who was doing my pedicure, so my tech rushed and did a terrible job just to satisfy the entitled woman. read more

Really relaxing, i got a pedicure and loved it 5 star. It was very relaxing and had a really nice vibe on the inside aswell.

So I called before I pulled up and the worker confirmed that they pour the SnS powder in another container so I was sold and went on in. The place is nice but small and it was 3 workers with no customers around 2pm on a Wed. The guy asked what service I wanted and immediately sat me down. He started drilling and offers very limited conversation. While my nails were soaking he gave me the SNS nails to pick my color from. I then asked for some wine it was not offered but the last make my requested mimosa. The guy took about 40 min on my nails so he worked efficiently but they aren't very social in this salon. I also could not get comfortable in the chair it's a weird setup for the nail bar area my feet couldn't stretch out lol. May be minor to some but I'd like to be more relaxed while getting nails serviced, so yes I'd recommend this nail salon but I'll still keep looking to find one with the perfect atmosphere AnD separate the SNS powder. read more

Herbal Spa & Nails - Gold dust SnS nails - Nail Salons Near Me - Charlotte, North Carolina

Li li just absolutely crushed my pedicure. I'm new to the area and really needed a tune up so I randomly selected this place and let me tell you, hands down the best pedicure I've ever had. She was so diligent and incredibly sweet too. I won't even run the risk of trying another place. Found my new spot on the first try! read more

These people are absolutely amazing at making you feel comfortable especially during these uncertain times! Tommy did my lashes and they look amazing! Hannah did my manicure & pedicure and was so attentive to every detail I wanted done! I would give 10 stars if I could! If your looking for a relaxing positive nail salon experience this nail salon is 100% for you! read more

See all

Was in need of a mani while out of town and popped in here. Pedi was great. But the gel mani is worth mentioning. Denny talked me into the dip powder instead of gel. He said it lasted longer. And kept me under $100 for a gel pedi and dip mani. That was may 1st. Today, a month later, my nails are still PERFECT. Grown out yes but .. perfect. And I've been traveling, hiking camping, working... it's crazy how good they are. I wish I lived closer I'd never stray from Denny!! read more

Herbal Spa & Nails - Nail Salons Near Me - Charlotte, North Carolina

See all

This was my first time going to this nail salon as I just moved to the area. I had Kayla do my pedicure and she did a great job. I really enjoyed speaking with her during my pedicure. They do not currently have massage chairs, so if that's something you're looking for then this is not the place for you. Hannah did my manicure. I got French SNS. She did a good job, but my nails do look a little sloppy. The lines aren't very clean and crisp like I prefer. And they have the line at the bottom of the "pink" part. The major reason why I gave it only 3 stars was because of the price. It was extremely expensive. My pedicure was $40 (extra $5 for French) and I only got the most basic pedicure. French SNS was $45 and they charged an extra $10 for a "manicure" which included cuticle cut and hand lotion. read more

Herbal Spa & Nails - Nails - Nail Salons Near Me - Charlotte, North Carolina

I really like this nail spa, Denny does a great job on my nails now that I got him to understand I like them really short, with no tips - they look classy & beautiful. My only reason for not giving 5 stars is I feel very rushed every time I'm there; while I don't want to be there too long and spend my day at the nail place, I feel super pushed on picking color, etc. He tries to get started on my nails before I can settle in, really. He is very good but seems very much a multi-tasker, trying to get started before the customer is ready - going too fast to clear his chair for the next customer. Case in point, the last time I got a deluxe pedicure, Denny put foils on my nails to soak while I was trying to relax and enjoy my pedi. I could not drink my wine or use my phone. I believe he told the young girl to hurry on me so he could get me done. The lady next to me got the same pedi, started before me and I was finished before her - I don't feel like it was worth the money at all. You pay extra for the Deluxe Pedicure to relax and enjoy the leg/foot massage. The young girl also started painting my toes WITHOUT a base coat...?!? I mentioned it and she restarted. On my last manicure, I didn't get a pedi but asked to have the color changed on my toes. This girl also did it without a clear base coat, which will yellow the nails. And because I was so pushed and rushed to pick colors, they don't match my hands so I had to redo my toes after paying this salon to change the color. Again they do a good job on dip and I appreciate not having to sit for hours (a problem at some salons), but I wish they'd slow down - this is a treat to myself and I don't want to feel like I'm on an assembly line. I also wish they had more colors. The next time I go will be my birthday and I'm going to specifically ask him to do my nails first and let me relax through a hopefully unhurried pedi and leg massage. And I'm taking my time picking color! A mani is not as great when you feel it's not the right color because you were rushed in choosing. read more

Herbal Spa & Nails - Classic, short nails. - Nail Salons Near Me - Charlotte, North Carolina

See all

It took me years to find "Denny" the best manicurist, an artist indeed but most importantly a person who really made me feel welcome, in a friendly and respectful way. Also, I doubt I find someone who can paint my nails like an artist. Best Ombré! read more

I have never been treated like this in my life. I wish I could give them a negative star. I walked in for the first time to get a gel manicure a week ago and they convinced me to get a more expensive polish that they said would last longer than a gel so I agreed. Less than a week later they had all cracked and chipped. When I went back in to see what they could do they treated me so disrespectfully. They made me sit around for an hour with acetone on my fingers then when I asked to speak to a manager to have them simply remove the work they did to my nails he threatened to call the police. I have never been treated so horribly at a business before. They made me leave with the surface of my nails all sanded off and refused to do anything about it. read more

Herbal Spa & Nails - The fine work of Herbal Spa & Nails... - Nail Salons Near Me - Charlotte, North Carolina

See all

I love Vivian and the staff at herbal nails and spa. I began frequenting this salon when I moved to Steele Creek area in 2019 and I now I will not go anywhere else. My nails are always on point and the service is superb. Ask for the organic spa pedicure with green tea, you will not regret it! read more

Vivian did a great job on my nails. Usually don't let others do my nails but one person but she was confident and lived up to it. Also did great in my brows. read more

Herbal Spa & Nails - Nail Salons Near Me - Charlotte, North Carolina

See all

I am new to the area. I came here because of the nice location and all of the positive reviews. I went for a mani and pedi. I started with the pedi and showed my inspo pic for my nails. I was told that it could be done. Which is why I proceeded to receive service. My pedicure was $52. I got a layover on my big toe because a piece was missing. They tried putting a tip on my toe. I had to tell them over and over again that I did not want a tip but just a layover. They're very aggressive in suggestions. I also told the person what color I wanted my toes, she proceeded to place the wrong color on my toes. I did not want to argue. When it came time to my nails the person who did them was nice. However she did not do them the way I requested. My nails were suppose to be $75. But with me leaving out the design it went to $60. I left out the design because it was not turning out how I wanted it to look. I have never received a $60 French tip.... Overall I would not go back there and I don't recommend anyone else to go... they're scamming customers by charging a "processing fee" it's $2.00 to swipe your card. That is very illegal. Photos are what I requested, what I received, and how my nails usually look when done properly. read more

See all

My favorite place to go! Always feel special and pampered when I'm there, and the results are amazing. Everyone there are really great, but Vivian is the bomb.com! Love her and her talent; she's truly an artist! My nails are fantastic and I love my lashes. I've been to a lot of places in the area, but I will never go anywhere else now. read more

My favorite person is Denny. He is definitely the one to go to in Charlotte, NC! I his work, his patience, and his attitude. Everybody there is amazing and has amazing work ethic's. read more

It always takes 2-3 tries before finding the nail tech that just the best job. I've finally gotten my chance with Vivian and she's hands down the best. Did exactly what I asked for! I got dip powder! read more

Herbal Spa & Nails - Dip powder by Vivian - Nail Salons Near Me - Charlotte, North Carolina

This salon is everything I could have asked for and more! Visiting for the holidays and needed somewhere in Charlotte, and this was PERFECT! I got an SNS manicure with my favorite almond shape (and my nails still look thin and natural- thankfully!!) I also decided to get the basic pedicure and was so happy with how thorough (AND CLEAN) everything was!! I would definitely recommend! Wish I lived closer so that I could come more often!!! read more

Herbal Spa & Nails - Nail Salons Near Me - Charlotte, North Carolina

Dani did an excellent job on my nails. I told him what i wanted and he did it. The polish lasted for about 3 weeks! Thank you! read more

I have finally found my nail tech! I'm so excited I've been in Charlotte 3 years and have tried several nail spas but mine compares to this one. The people are so friendly and very skilled on various nail and beauty services. The salon is beautiful with pretty decor and very clean. Loved my new technician Vivian and my nails came out beautifully with 3color ombré design! I would highly recommend read more

Herbal Spa & Nails - Nail Salons Near Me - Charlotte, North Carolina

I came here for the first time two weeks ago and loved it. The guy did my nails just the way I wanted them. It's 2.5 weeks later and my nails haven't chipped or anything. I'm going tomorrow for a fill in and a pedicure. read more

Herbal Spa & Nails - I absolutely loved this color pink and that sparkling silver is - Nail Salons Near Me - Charlotte, North Carolina

See all

My absolute favorite nail salon in Charlotte! I have tried several nail salons in the area, and Herbal Nail Spa is by far the best. From the moment I enter the building I am ALWAYS greeted and taken care of. Whether I need to make a last minute appointment, or need to schedule a routine visit I have never left disappointed. Very chic interior and friendly staff. I highly recommend going to see Denny. He goes above and beyond every time he touches my nails! The quality of service is indeed satisfactory. Going to the nail salon should be a relaxing experience, and you will achieve just that at Herbal Nail Spa. 5 STARS HANDS DOWN! read more

Herbal Spa & Nails - SNS nails - Nail Salons Near Me - Charlotte, North Carolina