Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!

Customer service is very important in a smaller town. I called prior to going to pick up paint…read more No mention they don't do paint a closing time. I arrive at store 20 min before closing. Wait in line and was told they can't make paint. Your going out of business what do you mean. It take 5 minutes to mix paint. Store bye

Normally, I'll go to Home Depot to have keys made. However, during this COVID- 19 time, you have to…read morewait in a very long line just to enter. Other hardware stores are closed. When I called Saunders to see if they would make keys, the man told me to call him from right outside the store. In front of Saunders Hardware, there were several tables blocking the store's entrance. Of course, that was a smart safety measure social distancing. After my telephone call, the man came out and took my key to make copies. He said it would be about seven minutes. Anyway, not even two minutes later, he called to take my credit card number over the phone. Not even a minute later, he came out with the copies of the keys. He told me to try the keys out as soon as I got home. Anyway, the keys fit perfectly. I was very happy to resolve one issue, particularly during this crazy time. Thank you Saunders Hardware!

Stopped in on a Sunday morning to try to do a plumbing repair on my kitchen sink drain and was…read moreimmediately greeted by the gentlemen minding the pastry table and Jerry, the store owner jumped right in when I showed him what I needed. Not only did he have the drainpipe part I needed, he even took the time to cut it to size based on the old piece I brought with me. He showed me how to position the pieces and even what direction the washers need to go in the compression fittings. Its local businesses like this one that remind us of the value shopping locally can bring to the customer experience. Thank, Jerry!

The staff here is friendly and knowledgeable. Always attentive to my needs and willing to help me…read morefind the products I need.

Just the best. Staff are above and beyond helpful and prices are very reasonable. Somehow this…read moresmall shop has everything you need. I have never completed a home project without a visit here and I walk out with the tools I need and tips and pointers you can't get anywhere else.

Godwin Tool - here's your chance to step up and actually stock product! Your walls and shelves no…read morelonger need to be left half empty! Here's the opportunity you've wished for for 20 years! Time to get excited and treat any customer that comes in like an old fiend and not some rookie with a dumb question! Sears is closing! Good news for you, try and make the best of it. We love shopping local but sometimes you and you staff make it so difficult. On April 23rd a NATIONAL COMPETITOR will be leaving our little 1-1/2 square mile market and you will have no excuses not to turn back into the store you were once and can be again. I wish you well and hope you succeed as a 3rd generation MPer who used to run through the extremely sharp and dangerous basement of Peter Baker Hardware like a wild indian as a kid.

Went in to guy an EGO hedge trimmer because they had a great price online and it was in stock,…read moreunlike at the big Orange and Blue stores. Really friendly service from the guys working there and a cool throwback to hardware stores I remember growing up. Prices all seemed very reasonable.

Stopped in for a quart of paint, walked out with a bunch of stuff I didn't realize I needed. For a…read moreneighborhood store they have everything! Sure it may not be as homogenized as the bigger stores but it does have an old school charm. I like being able to support the little guys so a few more dollars isn't going to scare me off. No more driving past here on my way to Lowes anymore!

Stopped in for a couple of items. Was met by the usual friendly and helpful greeting. But then I…read morenoticed a he store has been renovated first floor and the new downstairs. The store looks awesome! Great job! Gonna stop in more often!

Had to get a copy of a key made....great service and very friendly staff. Also bought a delightful…read morepumpkin!

Arrived at 940 pm before a 10:00 pm closing. Customer service still provided a price check and…read moreprovided assistance getting 3 trees into my care. Appreciated the professionalism and the patience so late at night. Product was superior from the garden center.

My local Home Depot, its more of a 3.5 star rather than a 3 star, but they dont do half stars on…read morehere... We get almost all of our home improvement needs here. We come here every month or 2. My biggest gripe with this place is the parking lot... I know that they build whatever they can with whatever land they are able to get, but it is a very awkward property, and driving through it is weird. They also have tons of speed bumps that are super super SUPER annoying on the south entrance/exit. Other than that my other gripe is staffing... They never have enough staff. They have to call people and you have to wait sometimes 5 or more minutes for someone to help you with something. Like purchasing paint, or cutting carpet, etc... They also have cut down on checkout cashiers, and there is a 20+ person line every time... Other than that, they always have everything that I need. I usually go for generic or simple things like a toilet seat, or door knobs. Things that they should have 200 of at each store lol! Never had any issues finding anything that I needed. I highly recommend downloading their App! It is extremely accurate! It will tell you the aisle, section, and most of the time shelf that an item is located on. Plus you can compare the skus very easily. All in all, a good HD. Aside from the terrible parking lot and staffing issues, I have never had any issues finding anything that I needed.

My experience here was absolutely awful. I was double charged on my purchase, over $2000, and no…read moreone would follow up with me and tell me what the status of the cancellation was. I had to call several times and was outright ignored. I had to come in person and demand confirmation that the extra $2000 was going to be refunded. It was always "I'm sending an email, I'll call you tomorrow" and nothing Unprofessional. The supervisor Mike needs to actually follow up with the customer like he says he will.

I just had the worst experience with a designer in the kitchen design department. She was in bad…read moremood and defensive even before I started speaking with her. We are all human and allowed to have an off day but this was my second interaction with her and she was the same last time. It's sad...a little kindness goes a long way. The previous designer, Donna, that I was working with at this location was wonderful...but she got let go.