From: 10.01.15 For me the most important thing when deciding where to take you car to get serviced is trust. Can you really trust that the shop you are going to is going to be honest when estimating work that is needed for your car. Well I will tell you Vince and his crew at Vince's auto are some of the most honest guys I know. Like you are now, I went on yelp searching for a local shop to patch a tire that I had gotten a flat on the night before. I had went to another shop first, and they said the patch needed was too big and out of their capabilities. So I went searching on yelp for a shop close to work and came across Vince's Auto Service. I immediately drove in and Vince told me that they would first check things out and fix it if it was safe to do so. They came back and said it was fixed and only at a cost of $15.00. They mounted the tire back on, put back the spare, and checked all my tire's pressure. In and out in less than 30 minutes. Vince and his staff had just earned a customer for life! Update: 11.11.15 Usually I buy my own oil and filter and either do it myself or take it a shop do it for me. That being said I had called the day before and asked if I could swing by and have them do the oil change labor for me. Quoted me at $15.00. Made an appointment to swing by during my 2pm lunch hour. Instead of waiting in their lounge area, I made my way to Target directly across the street. Came back less then an hour later to them telling me they noticed my lifetime K&N filter needed servicing and my top back break light was out. They serviced my filter and replaced the bulbs. Total out of pocket was $30. They might have saved me from getting pulled over, thank you to Vince and his guys!!! read more

These guys are very trustworthy. I brought in a car for inspection I was considering to buy. I wanted an inspection to make sure it was mechanical sound. This car was gonna be for my wife and child. The car had some issues and they were upfront about the cost of repairs. I decided not to buy the car and Vince didn't charge me for the inspection. They're good people. I will bring my business back. read more

Just all around good guys who love cars and will treat yours like their own. They even sent a thank you card in the mail for bringing my car to them. I've never gotten that from any other place and it just shows their commitment to their customers. It's also awesome they happen to be right down the street from me! Great shop! read more

Vince offers excellent service for both my Mercedes and Jaguar sports car. His crew has good, in depth knowledge of both, older cars and he really gets to the bottom of difficult issues. I've had about 35 cars and fix about 70% of the issues myself. This is really a top shop for repairs. I highly recommend anyone to bring their car to them. They will give you all your options, ahead of time, and perform quality work. read more

I highly recommend Vince's Auto. Professional. Accommodating. Knowledgeable. Timely.

Truly outstanding customer service. Absolutely dependable. We never leave for a road trip without Vince checking the cars out first. Their priority is safety first. They work hard to give you the best service at a reasonable price. Generally, the cars are fixed within the same day we bring them in. Real gentlemen who know their way around cars. read more

Always come here to get my vehicles serviced, checked & also repaired in some cases. The owners are always generous and helpful when it comes to cars! Check them out and guarantee, you will be back for business with them! read more

I have been taking my Toyota Corolla to Vince's for a long time. They provide great service, they are very friendly and highly professional. One time the 'check engine' sign in my car came up. Usually I take my car to Vince's and usually the air filter needs to be replaced and I only pay $90. Since Vince's was not open on a Sunday, I took my car to Pep Boys. They took the whole day, charged me about $50-60 for their diagnostic service and wanted to charge me $500 to tackle 5 different things that may have triggered the 'check engine' sign. I was not willing to pay that much money and knowing that Vince's can come through for me cheaper I took my car in the next day. Vince's diagnosed the problem, which turned out to be dirty components. Jeff kindly cleaned the dirty engine parts and did not charge me a dime! I was so impressed with Vince's and I highly recommend them to anyone. BTW, don't take your car to Pep Boys! They will screw you over!! read more

This place is the most honest shop in town. Vince is amazing! They give rides too. They will take you home and pick you up. Customer service at its finest. My friends and family wouldn't take their cars anywhere else. read more

Looks like I'm the only person not happy with this guy! A buyer for my 2009 F-150 wanted me to bring my truck to this shop to be checked out. I sent another driver and vehicle since we were supposed to close the deal after the mechanic checked things out. Before we could blink, the deal was off and the buyer was walking away. We asked what was wrong and were told to ask the guy who just paid for the inspection. We asked again and were told the transmission and engine had problems. Since the vehicle is still under warranty I took it to the dealer to be checked out since it sounded serious. Ford checked out the vehicle and discovered the battery needed replacing and that was all. Evidently a weak battery can cause the transmission to act a little strange. In my opinion this guy owes me a $17,000 sale To miss diagnose a problem and cost a person a sale is criminal. read more

Amazing customer service, friendly staff. I came in to fix my tire because it had a nail in it, I was quoted 10-15 for it to get fixed. After they fixed it, they found another nail on the other side! After everything was done, Vince (the owner) told me not to worry about it and didn't charge me! I love that they build these relationships with their customers. They have a customer for life with me! read more

My family and friends have been using Vince's for over 15 years. We love the service, Vince and Jeff. We have NEVER had a problem with the service and the price is always right! If they ever go out of business, we will be in real trouble!!!! Check them out! read more

It was saint Patrick's day and they did my taillight change for free. I literally called fifteen minutes ago and it is already done! Talk about fast, and free... I was waiting for the catch, but there wasn't one! Steve and Vince are great. What a reliable auto service place. I will definitely be coming back!! read more

Was planning to do oil change at a dealership a week later but my tire pressure light comes on. .. So I looked up an autoshop and found Vinces!!! Waaaaay better than the dealership!! Very great customer service and they took me back to work and picked me up to pick up my car! Once they finished my oil change they had a typed my mileage label on my car! So professional! The dealership would just put a label and write the mileage with a marker. Vinces is way professional, great price and organized with great customer service! Starting today I am going to do all my car services! Forget the dealerships !! Thank you Vinces! ! read more

Terrible palace. I came in asking for oil change. They were like don't care at all. Very very bad customer service.

Vince and his crew are very reliable, trustworthy mechanics. You will not go wrong trusting your car to this company.

Vince is so helpful and accommodating! My car had problems beyond repair and Vince allowed my car to stay at his shop until it could be towed out for no additional cost. He was generous and sincere every time we talked and all around a stand up guy. I would take my car here any day! read more

VINCE'S AUTO! My grandma has been going here since she got her 96' Camry! They have kept it alive to this day. With 300 thousand+ miles, it runs like a stallion and I would know because she passed it down to me. They are 100% trust worthy and for a girl who knows 0 about cars I can totally hand them all the control and trust I will be taken care of! Can't go wrong with these lovely gentlemen!!! read more

Had a great experience with Vince's Auto Service! Took my car here for the first time last week to have the fuel pump replaced because they gave me a better price than the dealer. Both Steve and Vince were very friendly and helpful. I think I found myself a new mechanic! read more

My car needed a new timing belt and the estimate from the dealer was much higher than I was willing to pay. I started shopping around and came across Vince's shop. The estimate Vince gave me was reasonable and I was able to bring my car right in. He honored every promise he made, from the cost of the repairs to the time frame they would be completed. Vince was very nice and easy to work with. My car has been driving wonderfully since I picked it up, and from what I can tell the shop did excellent quality work. I had forgotten to mention that my driver's window was broken, so when I returned to pick up the car they were trying to get the window back up. It turned out to be a blessing because Vince knew what was wrong with the window and had an estimate prepared for me in case I wanted to get it fixed. Again the estimate was very reasonable and he was honest about the amount of work it would involve (which was surprisingly less than the dealership made it sound like!). Once I can get my finances a little better I plan to return for that repair. I have always been hesitant about trying new car repair shops because of bad experiences in the past, but I am really glad I found Vince's. So far my experience with Vince tells me his shop is honest and does quality work at reasonable rates. Now I have a shop close to home that I can trust for all my car's maintenance and repair needs. read more

I debated a long time about writing this review, but feel like this needs to be told. I have been a customer at Vince's auto for 12+ years, and always thought that I could trust going there, even to the point of traveling from Long Beach. I had a previous bad experience with him on some work he did, and an accident he had with my car. My friends told me that people make mistakes and to let him make it right, which he did. I continued to go to him for work. Recently I had a problem with my car and went to him. He did work on my car to the tune of $650, and when I left I still had the same problem with the engine light. I told him and he said there was only one part that they did not fix and it would be $125, but he would not charge me labor. He said I could do it in a couple of weeks. I wasn't sure I wanted to spend more money when I was told that the problem had been fixed, so I went to Honda to get a second opinion. They could not find the problem at first, so they sent the information to the main Honda, and were told that it needed the same thing that Vince told me they did. I had them save the part, which was old and not a Honda part. The only thing that looked new was the gas cap. I confronted Vince with the information and he said he did not understand how that happened. I went to Pasadena, and he said he was in the middle and said he would give me my money back. Needless to say I was very disappointed that someone I trusted would do this, so all I want to say is don't be so blind that you feel you need to be loyal to the point where you get cheated. read more

We first took our car to Vince's because it was the closest car shop to where we previously lived, and it had good reviews on Yelp - and we definitely got lucky. Vince and Jeff are both stand-up guys that I totally trust with our cars, so much so that when we moved from Pasadena to Glendora, we decided to still take our car to Vince's. This past summer we had some problems with the transmission that just kept happening, and no matter what they did they couldn't figure out what was wrong with it. They wouldn't stop until they finally did figure out the problem - and didn't charge me EVERY time I came in, saying it was something else, like other places. Each time, they had someone drive with me to work (all the way in Glendora) to get the feel for what was wrong, take me to work or wherever I needed to go - generally they did everything they could to get the car fixed. They kept at it til they figured it out, even paying for a rental car for a week because they knew it was such an inconvenience and felt badly that they hadn't fixed it the first time. In the end they also ended up not charging me labor, because of all the problems. This is a GREAT mechanic shop - they really know their stuff and are really nice, trustworthy guys. read more

Vince's....if I lived in Pasadena I would be here for sure!! I live in No. California and was on my way south when I ran into car trouble! My mechanic at home sent me to Vince's and they were the most efficient, speedy, kind, wonderful guys. They had me in and out in a little over an hour and made sure I would be safe finishing my trip! Amazing! Jeff and Klaus were so good! Give them your business...they were so wonderful and didn't overcharge me or take advantage of my "emergency". Great service!!!! read more

Had put on my spare tire after a flat and needed a replacement. I dropped off my car before heading to work. They gave me a ride to work, texted me the estimate, had it done before my dinner break, and picked me up so that I could go back and get my car. Vince is super nice, and the price was $50 less than the last time I got a tire replaced at another place. GO! read more

Your not gonna find a more honest or better mechanic then Vince. He does great work and tells you everything up front

I initially called to inquire about my car problem that I have had for a few months and was provided with upfront honest information as well as pricing. He was efficient not only in diagnosing the problem but not charging me anything. It was greatly appreciated as I have long commutes 5 days a week. I would highly recommend Vince's Auto Service. He is honest and reasonable person which can be hard to find. I will definitely be taking my car back as well as my boyfriend who will be taking his car back for future repairs and service. read more

I have been here twice within the past 2 years to switch out my stop lightbulbs and they have always helped me out right away. They are friendly, very helpful and efficient. I will be bringing my car here more often for any other service needed. read more

Had trouble starting my car, and needed someone to check it out quick! As busy as they are, Vince let me drive it over immediately, checked it out and didn't charge me for the quick inspection (it was starting fine once there, of course!). Anyway, I'm happy to have found what seems to be a very friendly, fair and reliable auto repair shop in my neighborhood. read more

I have been to Vince a few times for oil changes and my husband and I could tell just based on our brief interactions that he is a good person - honest, kind, and trustworthy. Most recently, I went to him to test a used car that I was considering purchasing and he squeezed me into his schedule as my usual mechanic was not available. I feel very lucky to know Vince and will use him in the future without hesitation. read more

Came to Vince's based on Yelp reviews and was not disappointed! My dashboard display indicated one of my tires was low on air pressure. Apparently, I drove over a screw and it punctured the tire. I took it to Vince's and they fixed it up for me free of charge. I was in and out in about 15 minutes. read more

Best service , very clean job , he was so honest , I really recommend this place , thank uuuuuuuuuuu

Vince's Auto Service is amazing. Quick, efficient, kind, and absolutely ethical. I used to be a big fan of Accurate Autoworks -- and they are great, too -- but one day I needed a quick appointment, happened upon these Yelp reviews, zipped over, and I never went back. Just this morning Vince repaired a tire and refused to charge. He never does unnecessary work, but never misses anything, either. read more

The people that work here are great. Honest, hard working, and very knowledgable. As a young, single female, I dread taking my car into the shop since I know I am prime target for manipulation and upselling because I honestly have no idea if what other places tell me I need is actually something I need. However, I've been here a handful of times for oil changes, tire rotations, and a new battery and I have never once felt pressured, swindled, or upsold. And their prices are definitely more than fair. AND they sent me a thank you card for the business. Who even does that any more?! Nice touch! Thanks Vince's! Keep up the wonderful work. read more

I took my car to Vince's a number of times the last two years. As a woman with limited car knowledge, going to auto shops was always an intimidating experience. Before finding Vince's I had been to a few shops in the area and had less than pleasant experiences. I went through Vince for larger car repairs and smaller services like oil changes. I've always found the staff to be pleasant and knowledgeable; Vince would always explain what service my car needed in detail, and he was patient with any questions I had. When I was in an accident that left my car totaled, he helped me get it to the shop for an inspection and even gave me advice to help sell my car so it wasn't a total loss! Their customer service goes above and beyond, I would highly recommend Vince's services to anyone looking for an honest mechanic with reasonable prices. read more

i have a 1987 mercedes turbo diesel and needed the a/c recharged.it seems that almost no one has the expertize and r12 freon to fix the system without converting the system to r134. vince was able to restore and repair the r12 system. it was expensive(but fair and reasonable). vince is a man of integrety and i will avail myself of his shop with any(hopefully none)future car problems. arebee,arcadia read more

I only brought my car in for a tire repair, but was so impressed with Vince and his staff I wouldn't hesitate to bring my car back should it require more significant repairs in the future. The tire needed attention ASAP an hour before their closing time, yet it was no problem whatsoever to being my car in to get the tire repaired. I appreciated the speed with which my issue was addressed, and they have for sure gained a new customer for the future! read more

I started going to Vince's about 6 years ago with my old Nissan and it was always exceptional service. They never tired to trick you into extra work and we're straight forward. This last time I was there, earlier today, sealed the deal for me. I brought my newer car to them because it seemed my brakes were grinding. They got me in right away and after doing a complete inspection of the car they couldn't find anything wrong. We went for a test drive and it seemed nothing was wrong. Total mystery to me. When I dropped the gentleman off I said should I come in to pay for the labor and your time. He said "no, no need... glad everything is ok". I was shocked and truly grateful. This is the only place I will be bringing my cars to from here on out. True gentlemen. Thank you. read more

Wonderful, friendly, trust-worthy service..

Mechanics I trust the most. Currently have worked on 3 of 4 vehicles I own. One is full coverage at the dealer, when the contract is up if I still own it Vince's shop will have them all. Most recently they rebuilt my supercharger on my Jeep for a very reasonable price and it runs great. I've never had any service done by them that wasn't A1. They work on foreign and domestic both. In addition they have always blown the dealers price away. read more

Excellent and quick service. He diagnosed the problem right away, and charged a very reasonable price to fix a clutch pedal issue.