I wanted to love it and I will try again in a few months once they get their act together.
Me and 3 friends went on 4/27/24 and it was rough. It was so bad we thought we were there soon after opening. We even asked because of it, but they had opened in February.
They don't take reservations for parties of 4 so we arrived and put our names on the list. The host took our number and said they would call when our table was ready. We headed to the bar and stood at an almost empty bar with an almost empty bar room for about 20 minutes and neither of the 2 bartenders ever came over to us. We got a call for our table and left the area without ever getting service. No biggie, we can get a drink from our own waitress..
But we were sat and we sat and we sat and for over another 20 minutes staff walked by us without anyone coming over. No water, no drink orders taken, etc. Finally a young man came by and apologized and said the waitress called for us to come but was not ready and was very busy. We waited another 15 minutes before she greeted us, still no water or drinks. Each table has its own refillable water jar and ours was never filled.
When Alison came over she greeted us and we tried to order everything at once, by now we were ready after staring at the menu without drinks or service for over 30 minutes. We wanted the Brie but they were out. We ordered one of the flat breads and it was very good.
Three of us ordered a drink from their speciality cocktail menu, the dirty martini. We were charged extra for the blue cheese stuffed olives. That is odd for specialty cocktail. Do not put it on your menu if you are going to charge extra for a main part of why the drink is special. The drinks were just ok for $15 each.
When we got to place our dinner order, we kept it simple and all four of us ordered as is from the menu, no special requests. The food took a long time and our drinks were empty and our water was never refilled after we had to ask the first time for it to be filled. They were busy, so we got it, but the waitress never came by to say anything or to check on our drinks.
Two of us ordered two different pasta dishes, one ordered with chicken. The waitress rang in two of the same pasta dishes (you can see on the receipt), one with chicken. My friend that got the wrong meal is very kind and didn't want to say anything but she strongly dislikes an ingredient in the meal she was served so I said something for her and the new meal was brought out after the rest of us were done eating. I ordered the scallops which were great but they were served with mushroom risotto which was hard/under cooked.
We finally had to ask another server to find our server for us because we never saw her. We had to find her to get a second cocktail. By the time they came we had been there for almost 3 hours.
At this point we just wanted to get up and move so we asked for the check. We got one, paid and tipped a normal 20% even though the service was not good, she was nice. Two of us were servers most of our lives so it is hard for us to tip less even when the service is not great.
We paid and took our drinks outside to finish. The place inside and out is gorgeous. Big credit to the people that refinished this place, its beautiful.
It was getting close to 9, which was closing time. We noticed the staff cleaning up around people as they sat and finished their meals and drinks. For $328.53, I think it is appropriate to wait to start cleaning up. My friend mentioned she wished she could have another martini but we knew they were packing up so I went to the bar. Asked an older gentleman bartender if I could purchase more blue cheese stuffed olives and some olive juice to go and he said "hold on, I have to ask the other bartender." She heard him and looked at him and said "ask me what?" He asked her if I could do what I requested and she said "no." No, explanation, no "I'm sorry, but.." just "no." She was cleaning up and there were still patrons at the bar and a large party in that room.
I wanted to love it but it was subpar for over $300. read more