THE SERVER NICOLE WAS INCREDIBLY RUDE TO US - TERRIBLE EXPERIENCE. (read on for the full story) Villa Capri has been a place that my husband and I have been coming to for awhile. I grew up going to Dominick's (the brother of Villa Capri's owner) and always had great experiences. I was at Villa Capri the past two weeks on Tuesday because they make incredible cheesesteaks and offer a special on Tuesday nights. First Tuesday we had Christina, who is wonderful and super nice, and last week we had a guy who was great. Tonight - totally different story. We walk in and are served by a different girl named Nicole. She's apparently been there for awhile but was completely rude. We (husband and I) ordered a cheesesteak and had planned to split it, which we've done several times before. Nicole tells us that we can't split. Essentially insinuates that splitting a $5 cheesesteak is cheap, but didn't outright say that. Mind you, we may split meals (hello small stomach) but we tip well. Anyway, she says we can't do that. Then, we ask for fries instead of chips (we've also done this several times). Nicole says there will be an upcharge. We say fine, thinking an upcharge is a dollar or two for a side of fries. We get our meals and out come two cheesesteaks with two orders of fries. We ask her if this is the side of fries or an order. She tells us it's an order. We explain we wanted to substitute the chips for fries not pay for two whole orders of fries. She rudely says that it is what it is now and this is what 'upcharge' means. We explain that the past two weeks were not like that. She retorts back that this is how things are and then states that the other girl (the super nice server) shouldn't have done what she did. We didn't even have this other server the past two weeks. For me, putting down a co-worker is a BIG no-no. Have some respect! Own up to what you're doing or explain new policies if those are in place from last week until now. Don't make us feel stupid, come across rudely, or bash other workers. After that, she didn't come back once. I asked the other server Christina (the really nice one) for a drink and she ended up getting us our boxes and check. Nicole NEVER came back to us again. That's crazy to me! You're in the serving/customer business and you just ignore your customer because of a confrontation or miscommunication. I can't believe the way Nicole acted towards us and her tone when saying things. Unreal. Truthfully, if tips weren't split we wouldn't have left Nicole much at all. We approached the owner after we ate as we were walking out. He heard us out but ended up justifying Nicole's behavior by saying new policies were being discussed and that Nicole has worked there a long time. Look, everyone has bad days but in this business, keep it to yourself. New policies? Fine. We don't HAVE to split a cheesesteak but don't rudely tell us it can't be done. Explain the why since we literally have been here the last two Tuesdays and "policies" were different. We won't be back for a long time. What a shame - I was looking forward to weekly cheesesteak traditions. read more

Have eaten here a bunch of times and always enjoyed myself. They seem to be rolling in a grove right now cause the last few times I've eaten there pretty much everything was on point. The manager April and bartender are super sweet girls and Jon was very polite, courteous, and helpful with my little girls, my wife, and I. This past time we went, on a Tuesday, they were pretty packed, and by the looks of it they had a pretty small staff on. Even with the small staff they handled a full bar and pretty much and full dining room and patio with seemingly no problems. Great food and awesome atmosphere with the new bar (get some Titos and Hendricks) and a million beers on tap. Will be back again and again for sure! Love their pizza too! It's the only pizza my girls will eat. The young gentleman who makes the pizza there on the weekends makes them perrrrfect. Looking forward to eating there again with the family. Thanks! read more

Great pizza place and bar. We sat at the bar for some beers. It was pretty empty on a Saturday afternoon but they had a nice fire going and plenty of tvs to watch whatever you wanted on. The bartenders were nice and attentive. The pizza was good too. We got cheese fries but they ran out of cheese wiz so they were only okay. Overall it was a good place to have a drink and eat. read more

This was one of the most disappointing restaurants we have been to in a long time. It's a shame because we moved here a little over a year ago and have a list of Doylestown places to try and we were excited to give this one a go.... First, the atmosphere is not as expected. There isn't really a "family" eating area, it's really more of a bar atmosphere. They only have high tops so consider that if you are planning on going with young kids or have difficulty getting up and down. Next, let's discuss the food in one word - unappealing. The cheese they served with the fries was served cold and we were told their microwave was broken. Maybe I expect too much, but I prefer restaurants not to use a microwave. I've seen plenty of places keep it warm with various counter top warming devices, not a microwave. Then the pizza was served. It flopped and the cheese came off of the pizza in a sheet. We nearly choked on the cheese twice and the pizza was overall one of the most disappointing slices we have ever been served. I will note, we did not have any entrees so I can't speak for the quality of those. The service? Well, that was mediocre at best. Not great, but not terrible. My biggest complaint here was that after expressing our disappointment with the pizza we were still handed a check for the full total. Having worked in restaurants, the manager should have been notified that the table was disappointed and that their two pizzas were left nearly untouched. We weren't asking for boxes, we barely touched the pizzas....you could tell we weren't complaining just to get a free meal. I think this could have been handled a lot better and is what I'm most upset about. The manager (owner?) offered gift cards which we declined because we won't be going back. After that he seemed to not want to deal with us and basically left my husband to work it awkwardly out with the waitress. Overall, we wouldn't recommend it to someone and have already informed our neighbors, who mentioned wanting to try it, about our experience. Next time we will check the Yelp reviews before trying somewhere new as it seems many others on here had subpar experiences as well! That was honestly one of the worse meals we ever had out. read more

Villa Capri is by far our favorite go to place in Doylestown. We love the people and always feel welcome when we walk through the door. The service is outstanding and the food is THE BEST!!! Villa has the most amazing calamari, you seriously can't get it better anywhere else, the pesce di mare far diavlo app is out of this world. Open mike night on Wednesday nights are always fun and we try not to miss it. .... BEST PIZZA IN TOWN!!!"....... Tim and Meg read more

I don't know why I keep on giving this place a shot..over, and over, and over. Anyway...would probably give this place a 3-4 star if it wasn't for the service. I did give them multiple chances Chance 1: Placed an order for pickup on a sunday night I think to be picked up in the 920-930 range because they are one of the only places that is open that late for food in Doylestown on Sundays (or in general). Showed up around 9:45..to locked doors and pitch black...didn't take my phone number for the order (First mistake...how are you supposed to contact me if theres an issue?). This obviously rendered them unable to call me and ask if I was running late etc. Chance 2: Showed up again around 9:45. I understand restaurants wind down towards the end of the day. So I figured I would order something not intensive or complicated (chicken fingers). Was told they already turned the fryers off (so why are your hours 10 if 2 visits in a row I was unable to get what I wanted at 945...) Chance 3: Sat in the bar area while some group of friends continued to awkwardly harass the bartender while he ignored our table except to bring the food and take the check..he probably could have gotten at least another 2 beers out of me had he visited the table at all. read more

No more second chances. 2 weeks ago I went in for a Chicken Caesar wrap. I paid nearly 10 dollars- and for what? No fries or chips came with it... I was willing to overlook this but than I tried my wrap. There was almost no chicken in it and hardly and dressing. The wrap was small compared to other pizza shops around. No quality for the price. Tonight: I ordered cheese fries, pizza and wings. The fries were soggy and lukewarm by the time we got them (I live 5 minutes from the place). The "cheese" tasted like watered down wiz, and quite frankly ruined it. Suddenly I'm thankful for the times in the past this place has forgotten cheese in my delivery. Ruined my mood for cheese fries completely. Pizza was O.K., more crust than actual pizza though. read more

Love the food at Villa! The owner and his family are super nice and I've never had bad service. Prices are very reasonable and they offer a lot of specials. The downsides in my opinion are that the live music is super loud, the beers on tap are not that great, and they would rather play soccer on tv than a local sporting event (hockey, basketball, etc), but that's their audience. I still recommend this place to everyone, but better off on an off hour or during a Sunday funday. read more

Chose to ignore the reviews and give the pizza a shot and I'm glad I did. The pizza was excellent and left me with 0 complaints. Will return next time I'm working in the area read more

We ordered delivery to a local park that included pizza and actual food. They didn't provide napkins or utensils with delivery. We asked the driver for utensils and he said he didn't have anything. read more

Hadn't been there in 30 years. It was awfully hot inside, not a big deal. atmosphere was good. Waitress was not very pleasant, ordered a Caprese Salad for an appetizer. I still think someone spilled a salt shaker on it. I told the waitress about it because it was inedible. To my shock, we got the bill and we were charged for it. We also ordered a wrap that we shared. It was good, except it came out as a sandwich not a wrap. We just let it go... it was not s pleasant meal. I can honestly say that I was disappointed in the experience. Hopefully it was just an off night. read more

The restaurant is maybe 5 minutes up the street from us. Ordered 2 cheesesteaks and cheese fries. Delivery eta was 30-45 min. Food did not come until almost an hour after placing order. Not only did the food take forever to get, but they messed the order up!! If you order cheddar cheese fries then why would they think to deliver mozzarella???? Very disappointed! Will not be ordering from here again!! They just lost good customers for their poor customer service! read more

I've been to villa Capri several times over the last few years and it never disappoints. The food is always delicious and I feel fairly priced. My favorites are chicken Joseph and the cabanara but friends also rave about their lasagne, penne vodka and more. read more

I rarely ever write bad reviews. However this is the worst pizza place that I have ever dealt with and I'm not talking about the food. If I wanted to wait an hour and 45 minutes for a delivery I could make the pizza myself. And then when you get it, it's overdone cold and with no consideration to the fact that it took so long. The management here should be ashamed of themselves that they allow this to happen. Repeatedly. read more

Great sliced pizza. Unfortunately, you can't order a slice and have it delivered to your table...only to your house.

I like their pizza. Like the new bar, and the happy hour special on Monday is a deal. However, if you're reading this villa, you've got to train the tall thin waiter gentleman on safe food handling and overall restaurant server cleanliness. Notepad stored in his pants/underwear/sweaty lower back is enough. Smoking and not washing your hands after is bad. Touching your hair and forehead and then immediately touching the non paper wrapped straws is really bad. Tough love. read more

This is my favorite place in town to go it's a fun family atmosphere a great place to go to watch your local Philly sports the staff is friendly and service is outstanding so whether you're going out to catch the game enjoy one of the many local bands that perform there on a weekly basis or you're just looking for some of the best food you'll find anywhere in the local area then you've come to the right place you will not be disappointed I recommend this place to anybody. P.S. please don't tell my mother!! But you will not find a better lasagna or meatball anywhere read more

I got this as a delivery order through the Slice app and I will not be ordering from them again. I ordered the chicken calzone and added bacon. I have never been more disappointed with a calzone. While it was stuffed with chicken and bacon, there was next to no cheese and the smallest cup of sauce I've ever seen. On top of all that, the delivery service was awful. I'm not sure if Slice employs drivers on behalf of the restaurant or if they just communicate the order and the restaurant has their own drivers. Regardless, I asked them to call me when they arrived at my place of business so I could come outside to meet them and collect my order. The gentleman that was delivering called me once and when I didn't answer (I was on the phone since I am at work), he left. He did send me a text message asking where to meet him, to which I replied that I would be right out at the side door of my building. The restaurant called me and asked if the driver was there and I said I'm standing outside waiting and he's nowhere to be found. They put the phone down so I could hear them talking with the driver and instead of telling me he would be right back, he simply hung up on me. When the driver returned, he argued with me and said no one ever replied to his text. I work in customer service, please don't argue with me and just admit you didn't see it. I would've been better with that answer than a confrontation. The food itself was less than satisfactory, I was more unhappy with the driver than anything else. read more

The pizza here is decent, better than Jules if you don't like thin crust, but what rockets them above Jules in my book is their variety and good service. I have had everything from a classic cheesteak to chicken alfredo from Villa and have rarely been disappointed. Also related- it is a great cheap spot for high school dates (I speak from experience here) read more

I think this restaurant is hit or miss. I like the baked ziti with meat, garlic bread and pizza. I ate with a few others and their food was great, mine wasn't warm, then they tried to get me with a charge for reheating my food! The waiter was very sweet and kind, some of the other workers aren't very pleasant. It is a bit pricey, I am glad they deliver though. read more

Love this place. Great pizza, decent price, and the bar in the back is an awesome place to watch soccer. Used to be kind of meh, but the recent renovations have really spiced the place up and made it a great spot to visit. read more

at least i only ordered a pizza and cheese fries. i can't imagine how bad they would screw up a real meal. GREAT PLACE IF YOU WANT TO DINE AT A PLACE RAN BY HiGH SCHOOL KiDS. sorry for insulting the high school kids read more

This place has THE best rolls so it is a must if you want a hoagie or cheesesteak. We also love the pizza (well done)...fantastic sauce!

I don't know if I will ever go to this place again. Our server Nicole was very rude. I even talked to the owner about the matter and it didn't seem like he cared. I have not complained in years at a restaurant and I felt like I had to say something. I would either got to Dominick's in chalfont (owned by the brother of Villa Capri or Nats in Doylestown). Avoid this place at all cost read more

Food was good. Bought Restaurant.com coupons and they don't work for tak out orders. Cashier was not flexible. VERY disappointed.

You have to try Villa Capri in Doylestown,Pa. Its a family Italian restaurant with a warm and friendly atmosphere. Whether you have a complete meal or a delicious pizza, it's the best. Take it from a Brooklyn girl the Brooklyn pizza is great. read more

Worst meal experience ever. Failed on every level. They were clearly short staffed in the kitchen and with servers/runners. Only 2 of the 12 entrees were edible. Two of us ordered pizza which was great; everything else (pasta dishes) was beyond gross. Only half of us received water., no bread, no spoon for soup, two never received our salads. The Caesar salad costs an extra $1 and it was just romaine swimming in bottled Caesar dressing. The gnocchi was the worst thing I have ever seen or tasted...ever! When we could flag down our server, she would growl at us. She even ran by our table cursing at the cooks. Two hours and $300 later, we had to go out for I scream bc we were all starving! Gordon Ramsey and Kitchen Nightmares needs to pay a visit to Villa Capri. read more

Never had a bad meal here. Service is always great. Everyone is always friendly & happy. Try the chicken Joseph or ask for the chicken Amanda (not on the menu) it's very very good! Portions are huge! I would definitely recommend this place to friends! read more

Our night was off to a bad start when they lost our reservation. We were eventually seated and waited 5 minutes for our waitress to show up. She brought us water and took our drink and appetizer orders and then she vanished for 15 minutes. We saw her seat another table and take their food order. Finally she came back and asked if we wanted to order entrees. We put our orders in. It took 40 more minutes for our food to come out and our waitress did not check on us once. We had ordered a few pasta dishes and one pizza. The veal was dried out, the pizza was burnt and hard, and the pasta was lukewarm. We have been here for over an hour and we are still waiting for our waitress to come back and check on us and bring us our check. Two regulars came in 20 minutes after we were seated and got their food orders less than five minutes after we did. We eventually had to track down a busboy to flag our waitress but we still have no check. We've watched our waitress seat, serve, check out, and clean an entire table in the time we have been sitting here. The bruschetta and wings were pretty good but not enough to make us come back. Will NOT be eating here again. read more

Best pizza is Doylestown!!!!! Anything you order is fresh and ready to go. just an awesome place to be and eat!!

Great food and customer service! Matt was super kind and provided great personal customer service! The pizza is phenomenal and the bar atmosphere is a great place to enjoy and watch games and events. Villa's staff was extremely on top of everything and the food came out quickly. More than just delicious pizza, Villa had great little specials and contests going on in the restaurant which made the place more appealing and fun to be a part of! 5 stars no doubt!! read more

Seriously phenomenal Calamari can be found here! What makes the difference in Villa's version is the puffy pale, golden tempura style batter crisp, which encases a spongy-soft tender fish without the fishiness. The freshness and delicate flavor combination rivals some of the best versions that I have sampled at 5 star, and Starr city establishments. A must try. read more

We were given a gift certificate for this restaurant. Even even though we are locals it was our first time here and to be perfectly honest - it wasn't a good experience. I see that on the reveiw before that this is owned by the same family that owns Capri Pizza not too far away. I would have never guessed it, whoever is running this place should spend some time at Capri to learn a thing or two about running a restaurant. Just because you are in Doylestown, charging outrageous prices for pasta, you still need to care about your patrons. We arrived about 6:30 pm Friday May 8th. When we walked in we were surprised that the place was pretty empty - just one couple at the bar. We decided to sit outside and there was another couple out there too. A total of 6, including us but the service was awful. We were seated right away but it was at least 10 minutes before anyone came out to take a drink order. When we asked about ordering pizza, we were told that we would have to move to the bar since they don't serve it in the dining room (even though we were on the patio in plastic rubber maid chairs) We decided not to move and ended up spliting a seafood pizza. It was ok, the crust was really soggy but the seafood was good. When we went to pay, the server gave us an attitude because evidently somewhere on the menu it states that you have to present all discounts and membership cards PRIOR to ordering (they also do not take credit cards if you use promotional coupons and cards) Since I do not consider gift certificates a coupon, I didn't think I needed to mention it. So then I am thinking, so what if we DID mention it - would we have gotten less seafood on our pizza or less alcohol in our drinks? I am not sure why they were making such a stink about it but they accepted, we paid the difference and left. We noticed as we were leaving the that reason their service was so bad is because the waiters and waitresses were too busy talking about the band coming in and how cool it was going to be than to bring customers drinks and napkins for soggy pizza. Needless to say, we won't be back. You have been forwarned.... read more

Very disappointing. How do you screw up linguine and white clam sauce? I dunno, but it was awful. Broth very watery and bland, saw no seasonings in it. Lifeless. Caesar salad advertised, but you have to pay extra for anchovy. Excuse me, but doesn't caesar mean anchovy, like a tuna sandwich means bread, too? The Mussels Fra Diavlo my friend ordered looked awful when they brought it out, and he said it was. I saw a bunch of young kids in the kitchen when I walked in, but it was pretty plain they don't get much supervision. Should have known to stay out. For a Friday night on a beautiful evening in Doylestown, and an empty restaurant at 7 pm, I should have stayed away. On the plus side, service was good, our waitress was trying very hard to keep us from leaving upset, very nice girl. read more

Went in on a Sunday afternoon and there was only one other couple finishing eating in the restaurant. Took 45 minutes to get our order and then they brought out the wrong type of pizza. Kids got restless, my wife and I got annoyed. What was supposed to be a nice afternoon time out with the family was ruined. Was there about 5 years ago and said I would never return - now I remember why. The food itself is overpriced for below average quality. read more

Lived in Doylestown a long time, finally got around to trying this restaurant. Ordered two chicken entrees for pick up through the online app. When I showed up to pick up, they were unaware of my order, and I was forced to wait while they made the order. All that would have been forgiven if the food was any good--it's not. The pasta was mushy and overlooked, the pasta sauce devoid of any flavor, and the chicken in both dishes (parmigiana and lemon) was tasteless as well. The lemon chicken dish was particularly unappealing: pale chicken paired with mushy pasta. Too many good Italian restaurants around here to waste time on this one read more

What a romantic time. Glorious! Villa was the epitome of what romance should be and they afforded myself and my significant other the privacy to explore our inner most feeling with minimal interruption. Their selection of authentic Greek cuisine with a touch of Italian flair and was extremely well paired with our sour beer selection. The experience was nothing less than magical when we watched our host Matt scratch his underarm right before bringing us his signature dessert of stuffed cannoli. From the food to the other ominous and questionable guests, I would highly highly recommend villa to anyone searching for a challenging evening out to rediscover their relationship and inner tolerance for the unexpected in Italian/Greek dining. read more

Still not impressed. Had a terrible experience years ago with the service. And tonight after $50.00 worth of food I came home with 2 soggy under cooked pizza and cheese fries with not much cheese and completely soggy too. YUCK. SO glad I waste my hard earn money on this crap. read more

Just a terrible pizza. Under cooked. Very little cheese and sauce. First time, last time. Threw away the last couple slices - not worth freezing. My friends here say it's not usually this bad - I sure hope not. read more

I called tonight at 6:00pm & wanted to place a delivery order and a young speaking gentleman told me that they don't deliver to our Development Cold Spring Hunt. I said we have had you deliver to our address several times in the past few weeks. He said not anymore. We are too far. Very disappointed in how I was treated... not to mention that I always tip $20. I guess they lost any future business & I will let other people know as well. read more