Excellent. He answered every question I had no matter how trivial and went above and beyond to help.read more

I was lucky to find Joe..I was having problems with my 125 gallon tank..I called him and he was at…read moremy house two days later. He was prompt,very efficient, definitely knows what he's doing, very helpful. I now have the best fish tank ever..the fish look so happy they are smiling..I would recommend him to anyone in the Cleveland area..Thanks Joe..

While I'm not an owner of an aquarium, I did have a problem with a water pump similar to an…read moreaquarium. J. P. promptly returned my call and advised me that Michael or Alvin would be happy to look at my problem. Michael greeted my and quietly looked at my pump and patiently listened to my predicament. He took my cat water dispenser and water pump to the back and within three minutes returned with the pump cleaned and operating. No objections or superior attitude, just very exceptional customer service. If you need anything aquarium related taken care of in Palm Desert, I highly recommend Zen for their selection and their awesome assistance.

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but…read morehave zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up!

Stopped by and Rosie helped me out. Brandon was not in but Rosie was super helpful and her…read morecustomer service was great. We chatted for a but about plants and I appreciate that she took the time. I was looking at some of the tissue culture plants and she even suggested coming back as they we're a little sad, which I agreed. I appreciate the honesty and that they're not just trying to make a sale, especially like some big box stores. A great lfs to support!

I dont live in the area, but stopped by to take a look around. I had a great experience there!…read moreSuper friendly staff, knowledgable, and eager to help customers in the store!

Emerson is so nice and helpful!! The store is so cute and has so many options i feel good about…read morebuying for my dog :)

Great service, wonderful owner, spot on elite curation. I purchased the best dog harness thing I've…read moreever seen (Italian). Will be back!

Go here if you want quality, well cared for, birds. I was lucky enough to be there the day he got…read morebaby birds and picked one out! During weening I was able to visit the shop and see/hold the baby bird. The shop offers high quality food, treats, cages, and toys. Don't forget the largest millet I have ever seen. Grooming and boarding are provided as well. I can't recommend this shop enough it is a treasure to the Coachella Valley.

Lee is literally an angel. Besides the fact that he is the…read moreonly reliable, ethical and professional breeder in the Coachella Valley, he is also just a genuine lover of birds, Especially our parrot friends! Unlike pet stores that buy their baby birds from huge bird mills, Lee treats every bird as if they were his own up until time to hand them over to their new mama or Papa . Of all the many places that I have gotten cockatiels, the two that I have now are the sweetest most talkative that I have ever owned. I had a friend come in from New Jersey a couple weeks ago, and she has had literally 30 birds at once, all parrots. She also has her college degree in zoology or some other degree that I can't remember that specializes in birds? And she was impressed with the level of love, affection, and attention that my cockatiels want all the time. That is not always the case with this type of bird. When you have to go out of town, it's not as easy as leaving a dog with one of your best friends. Unless someone is a bird person, they are either reluctant or I am reluctant to leave my BIRDS with them because I know that it's a whole other process to babysit my babies . Thank God for Lee and his inexpensive, boarding services. If you request it, he will have your bird with wings clipped, nails trimmed, beak trimmed whatever you need by the time you come back to pick up your feathered friend. I know there are a lot "pet sitters" that advertise that they will watch your bird in their home, but buyer beware. I have heard horror stories of how they let the bird out of the cage and the bird flies out an open window or a cat or a child. has hurt the bird. One thing I love about the new location where Lee is at, it is super secure with double door type protection, and he does not even allow customers to play or visit with your birds that he is watching for you, for their safety. I also love that it's a family business and you see his kids running around and learning the business. And although it's a smaller store, it's plenty adequate to display tons of toys, snacks, high-quality seed and pellets as well as my favorite part, he always has BIRDS for sale , and is always working on his next set of babies. Not to mention, but to my knowledge, he is the only person anywhere close to here that sells something called a helicopter parakeet . I'm about three or four weeks away from moving into my new home, and I've built a little indoor Avery so my birds can jump around and feel free and not be in their cage as much when I'm gone, and I plan on adding one of these beautiful little parakeets to my collection. And I'd like one more medium size parrot, about the size of my green cheek Connor, but a little bigger. He has these cockatoos with the most breathtaking rose colored heads and feathers. Every time I go in there, I see some new type of parrot that I've not seen before, or some coloring on a cockatiel that I've never seen and it's just a wonderful experience. The only problem is he could use more help , lolololol. Because there's annoying people like me that just wanna sit and look at every single bird for sale, and ask 10,000 questions while he's trying to do grooming, daily feed and care of his birds and help customers who are actually purchasing things! He is always so straightforward, his prices are incredibly fair, even less expensive than magnolia bird farms in Riverside, which is quite a hike to get to, and many of their birds are not hand trained despite what they try to tell you . Don't be deceived by people who say oh I hand raised this bird . Taking a baby bird away from its mother and just simply feeding it with your hand is a far cry from actually raising a bird to want to trust and love humans . Lee has certainly mastered that art. Please go by and support him today, we would be in a lot of trouble if we lost EXOTIC BIRDS UNLIMITED

OMG - thank god I found Brady! I was devastated at the passing of my Pink Orchid Betta, Bobby and…read morea woman at a chain store in town made me feel like I murdered him. I was literally in tears. Brady came to my house and tested my water and showed me how to clean my tank, check my levels and create the perfect environment. I'm so happy and excited to bring a new betta home. Thank you, Brady!

Wanted to say thank you for all the help picking out some goodies for our beautiful new pup! Much…read moreappreciated! We will definitely be back

My puppy and I were celebrating his six month birthday, and I wanted to give him something special…read moreand yummy. We don't live in the area, but we travel together for my work, and this place came highly recommended. The young man working there seemed delighted by my white mini-schnauzer and gave him a treat as soon as we walked in. We talked about the services and products the store offers, and I appreciated his knowledge about the products and his enthusiasm for pets. I made a selection of a wee pumpkin-flavored cake and a bully stick, and my pup was super happy about these choices. We had a great birthday and when we are back in the area, we will definitely stop by this Palm Desert location.

Out here in Palm Desert we are fortunate to have some truly wonderful small businesses…read more Many of us in Sun City Palm Desert (9,000 or so residents) can be seen in our golf carts with poodles, Havanese, chiweenies, boxers, maltese, king charles spaniels, westies, greyhounds, and mixes of all of the above. We have three senior rescues who love their treats. One has a kidney condition, so she has a special diet. On Wednesday, I stopped in to Pet Oasis for the first time. We needed a little bell for our little blue heeler/GSP mix who is now deaf, so that I can hear when she is around my feet and I can keep from falling over on her. Jeannine helped me find the perfect bell plus the most amazing and reasonably priced soft treats for these old doggies. The store is gorgeous, and to a pet owner, a lot like Christmas morning. Toys, feeding pads, beds, climbers, jackets, and all kinds of colorful accessories will catch your eye. It is just a beautiful place! There is a wall full of various refrigerated meals, including one special kidney support product that appealed to us for our darling patient. There are many, many soft treats, vegan treats, and broths of several kinds. I found one amazing turkey bone broth which is kombucha inspired. This is the kind of store where I "run in to buy a couple of things" and then carry a shopping bag full of goodies. Maybe I need a secret checkbook and title the purchases "essentials". I was headed out to my husband's physical therapy session and it was a bazillion degrees outside so I left my items with Jeannine and her coworker where they'd remain cool until Incould return after. The three dogs were thrilled to get the lamb treats and the fish when we got home. Little Annie, now wearing her cat bell, gobbled up her prescription food from the vet's office which also had the broth on top. I found the prices reasonable and the assortment of flavors, whether raw or air-dried, to be extensive. My own human food cabinet is way less appealing than is their special treats drawer. Knowing Pet Oasis is here right down the street is fantastic. The people are welcoming and knowledgeable. Love for pets is in the air here. I guess I can manage to eat my broccoli frittatas and black beans every day so we can bring an appealing culinary experience to these rascals and sneak in to Pet Oasis for new surprises. "Are they spoiled" you ask. Yes they're spoiled. Little alarm clocks watching for meals and snacks in their bellies are never wrong, am I right? You can find us on the third tee greenbelt at Mountainview Golf Course, sitting on a bench on the hillock, mostly every morning, sharing treats from Pet Oasis, listening to podcasts, and smelling all the smells.

I was greeted the moment I walked in & the gentleman who was there (Frank) came out from behind the…read morecounter to help me with items for my new puppy. I really appreciated the assist & will definitely go back!