While I'm not an owner of an aquarium, I did have a problem with a water pump similar to an aquarium. J. P. promptly returned my call and advised me that Michael or Alvin would be happy to look at my problem. Michael greeted my and quietly looked at my pump and patiently listened to my predicament. He took my cat water dispenser and water pump to the back and within three minutes returned with the pump cleaned and operating. No objections or superior attitude, just very exceptional customer service. If you need anything aquarium related taken care of in Palm Desert, I highly recommend Zen for their selection and their awesome assistance. read more

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but have zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up! read more

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Zen is the best Saltwater/Reef aquarium store in the desert. They have everything you need to get started or maintain your hobby. Great selection of fish and corals! JP and the rest of the crew are awesome and always willing to answer your questions. Very helpful and knowledgeable staff. read more

Zen is always my first stop for aquarium supplies in the valley. The staff is very knowledgeable and goes the extra mile to help. they have a great selection above fresh and saltwater fish, plants and general supplies. read more

Dropped in to purchase a $200 gift card. After the transaction the kid with the man bun failed to use his customer service skills and thank me for my business while the person that I assumed to be the owner stood by. Will not be back and will discourage my friend that go the gift card to go elsewhere in the future. read more

I have been in the reefing hobby for 13 years. I met JP and his staff whenI first started out. I will continue to go to Zen until JP retires which I hope isnt too soon :) They have the most Friendly and helpful, and knowledgeable staff with the best selection of livestock and dry stock of any saltwater store I've been to over the years. They are also always adding new equipment and staying up to date with all the new goodies. I recommend Zen to anyone who is just getting into the hobby or has been in it for years. Come check out their tanks, equipment, fish, loads of coral!! And if you have questions they will do the best they can to help you. Thanks guys!! read more

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Very disappointing .... Manager/Staff. Visibly annoyed in answering any questions, thanks for making my 13 year olds experience so pleasant....we are locals hoping to gain long term business......guess we didn't meet your standards for customers if so selective you wish to be you could at least show it, cleaning, perhaps a bit merchandising can go a long way ...... We'll be shopping else where....from now on. Used to by ...friends/staff/etc gifts there but y'all don't need my dime that's fine on to calmer seas..... read more

Been here a couple times now and this is my new go-to store for fish, even though I am coming from the Inland Empire. They have a pretty big selection of fish and you can tell all the fish tanks are clean and the fish are healthy. The staff are always happy to feed fish for me which is super important when picking out new fish. Prices are labeled here, which is nice. I like to buy my fish in batches so I can quarantine them at home and it's nice to walk the store and have an idea how much the total price is going to be, rather than having to ask the price of every single fish as I go. Besides fish they keep a decent selection of corals and dry goods and the display tanks are also very nice. Overall, my experiences here have always been positive with the staff being friendly and helpful. I'm definitely coming back and I highly recommend this place! read more

Mixed Reviews. Great store in the beginning, especially when you are just starting out JP and his staff are very informative and helpful. Somewhere down the line they stop being that way. Or maybe reserve quality customer service for those spending thousands of dollars and not the ones only spending hundreds. I dont know. Still an awsome shop. Since COVID-19, selection has dwindled domw. Slim slection + poor customer service = no buisnessfrom me read more

Love this spot for all of my salt water tank supplies and livestock. JP and his team are friendly, knowledgeable and make sure you are well taken care of. Thank you for the amazing service! read more

Zen Aquatics has everything you need to keep your tank happy and healthy. I highly recommend this fish store. Large selection and the staff are awesome! read more

One guy in the reviews said they do not have a big selection. They have the largest selection in the desert. Some aquarium shops have empty tanks thru out the store. I understand that when they go to purchase fish for the store they cannot go look at them like they used to because of the quarantine so it's a little bit harder to stock all the kinds of fish. JP as I call him the Fish Doctor will give you the best advice and the assistant Dr. Brandon will also give you great advice and they care about their customers. read more

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Transitioning from freshwater to saltwater was made easy by JP's (owner) expertise and guidance. The store was clean, the fishes and corals were very well cared for, and they had an amazing selection of aquariums. Brandon (staff) went above and beyond to make sure I was taken care of. I have nothing but good things to say about Zen. read more

Zen Aquatics - Clownfish (Nemo) purchased from Zen Aquatics. - Pet Stores Near Me - Palm Desert, California

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This has been my go to store for reef supplies, fish and coral. JP and Brandon are super friendly and very helpful. They have been more than willing to give advice and even let me borrow equipment to see if I like it before I buy it. You can put in orders if there are specific things you want that they don't have in stock and they will usually have it for you in a couple of days. Brandon and JP give great consideration to your tank and its inhabitants as if they were your own. I wouldn't be as far as I am in this hobby without this shop and then wonderful employees that work there. read more

Zen Aquatics - One of my tanks, an 80 gallon SCA mixed reef, much of the stock is from Zen as well as the care products. - Pet Stores Near Me - Palm Desert, California

This is by far my favorite aquarium store. I knew absolutely nothing about salt water until I came here. JP and Brandon are extremely helpful and knowledgable when it comes to salt water. They helped me pick out my 10Gal Innovative Marine nano tank and answered all the questions I had. Just from their advice and knowledge alone I was able to create my saltwater tank and have no issues with it. I've had my tank for about a year now and it's only getting better which is enticing me to get another tank because of all the options they offer. When I encountered something I didn't know, I just simply asked them and they knew how to help. They also have a good selection of coral and fish to choose from. This is the go-to aquarium store in the valley. Thank you very much! read more

Incredible service! Had a problem with my tank. They were there the same day.I will always recommend them

Owner JP is great! He really helped me out with my fish and I highly recommend Zen Aquatics

I can't believe what an awesome tank I have. Seriously! I've loved fish ever since I was a kid and would always stop by Zen Aquatics to just look at the great selection of fish for fun. (Zen Aquatics is like visiting an aquarium!) I walked in, just looking around trying to get my feet wet with the idea, and wound up with a custom made 100 gallon freshwater aquarium! I didn't even know they did freshwater tanks because their selection of saltwater is so incredible. I just assumed that's what they specialize in, but don't let that fool you... the freshwater tanks they make are just as beautiful as salt and I couldn't be happier with what I have! JP answered all my concerns and questions about owning a tank. What to do and what I shouldn't. He even took me to the back of the shop to look at custom made aquarium stands that would seamlessly integrate with my own home esthetics.... and I've got to say the stand matches perfectly with my future. (I honestly think it was made by the same company I bought my furniture from...it looks better than I expected) I even have lights that I can control via iPhone...even when I'm not at home! Why didn't I do this sooner? Not only that but JP and his team came to my house, set the tank up, and specifically customized the aquascape to my desires! You can't beat service like this. I'm a novice and JP (and all of Zen Aquatics) make me feel so comfortable and confident with my aquarium decision. From tank to stand to filters, they know it all. I've even given them a list of fish I want and they've not only thoroughly checked compatibility and temperament of species, they are ordering my fish directly so I know I'll be getting quality fish you don't get from big box pet stores. You can't beat this service? They are more than passionate with what they do! It's infectious. If you're a novice like me or an expert saltwater fish aficionado, Zen Aquatics is the place for you. The enthusiasm and passion these guys have is off the charts! If I could give six stars I would. ***aquarium photos to come once I get fish!! read more

Always great customer service, Any questions I have they always have answers and are very knowledgeable. Wide variety of fish, anything you need they are there to help you with. read more

So glad we came here! We spent about an hour in the store talking with JP, going over our fish list and getting answers to our many questions and purchased a few fish. He was very knowledgeable, and we appreciate him advising us against a few of the fish we were considering. It's always a good feeling to leave a store not feeling taken advantage of or being upsold. Zen Aquatics definitely has a repeat customer. Thanks so much. read more

JP and his staff are excellent. Very friendly and helpful. Always there for you and your questions and always willing to help. Good selection of corals and fish and the supplies you need. read more

JP, the owner of Zen Aquatics, has been the most incredible help for almost 5 years! He has given wise advice regarding maintenance of my turtles and their habitat for both desert and mountain habitats. He is knowledgeable and shares his knowledge generously. He has gone out of his way in many ways over the years. Without his help my turtles would not still be here today! They have been sheltered at Zen Aquatics quite a few times during the hottest months. Sometimes for as long as 3 months! The environment he provided for them was pristine. A constant flow of cool water in the hot weather. I have never worried about them when they have been at Zen Aquatics under JP's care. read more

We have shopped tropical salt water fish stores from LA to PS and most cities in between. Finding a store where you don't see sick fish or scratching off the rocks is almost impossible. This is a small but knowledgeable store. PJ is a great guy and the fish quality are great. Before finding this gem I was traveling all the way out to Redlands and San Bernardino. This is now the only store I will buy fish from. read more

OUTSTANDING aquarium service all the way! I have a 365 gallon reef tank in my home that was managed by another valley aquarium service. Literally everything in the tank was either dying/dead or stagnant. I gave JP a call and he began working his magic with the tank! What he has done to turn this tank around is mind blowing! The tank is now GORGEOUS and clearly all of the sea life in the tank is happy, growing and thriving! Having JP in our home is a pure joy, he is 100% dependable, professional, knowledgeable and super friendly. If you are looking for SUPERIOR aquarium management, you will definitely find it with Zen Aquatics - guaranteed! read more

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A pretty amazing fish store in its own right let alone in the desert. I frequent this place a lot just to check out the changing selection. Most of the staff is extremely knowledgeable and friendly. Willing to talk to you about the aquarium and tank mates needs to make sure there's a solid understanding. The range of corals here is pretty good, and they are usually generous on corals that are taking over their tanks. They also have a lot of tanks and tank equipment which takes up almost half their store. The fish and tank mates they have on selection is focused for bigger tanks they have rays and sharks in their selection almost at all times so not the best place for nano tanks although they do have a small section of nano tanks in the back right some will definitely outgrow but it's worth looking at if you have a 20-10 gallon. The macro algae's here are alright and I've never used their salt water personally. read more

I just moved up to a 29 Gallon Nano (believe it or not I actually had a smaller tank) I went to this fish store I have dealt with the owner and two other employees at Zen Aquatics store. They are all wonderful. They are very knowledgeable and attentive. They have salt water already to go there and were kind enough to let me barrow 6 jugs to fill my tank. They have allot of accounts they service which shows they know their fish. They have a good selection of tanks and the owner said he would have tried to come close to the price I paid for my tank. I think there prices are fair. I HIGHLY recommended them and will go their for all my needs. They have a good selection of tanks and the owner said he would have tried to come close to the price I paid for my tank. I think there prices are fair. read more

This place used to be ripe with bad reviews. They have imporved quite a bit. The best time to be there is when the owner is present. He seems to have more passion and knowledge about aquariums than his employees. It's is the desert so you will have to pay a bit of a premium for stuff, but they keep prices reasonable. I do wish they had a larger selection, but I wish that about most fish stores. read more

Awesome store. Great big display tanks. The sharks and huge puffer where great to see. Good selection of skimmers, sumps, and other equipment. read more

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If you are looking for frill and fuss...this is not your place..but if you are looking for people who know fish, have a great selection and are as honest and good as they come..then this is the place. And they care! I have called them at odd hours with ill fish and they never make me feel as though I am a burden and were very sympathetic to my plight! Stop in and see the beautiful fish...they can help you explore the wonders of having a bit of the ocean in your home... read more

they have been great here i first started out with a 300 gallon koi pond in my back yard. since then i have added a salt water reef tank. they walked me though step by step for bor and my fish are thriving. read more

Zen aquatics is a nice store. Store hours are very limited, twice I drove to go there and it was closed. Usually have lots of good stuff for your tanks. read more

JP and his team are awesome! The prices are great, and the experience of his team is valuable. Their tanks are amazing and very well put together. Yea, the store hours are kind of limited, but that is primarily because their business is mainly custom tanks and maintenance. They stock some of the best equipment, so its definitely worth a visit. read more

Great place to find quality corals and fish. The owner (JP) is extremely knowledgeable about saltwater fish and corals. I have been in there a few timea with issues regarding my tank and the owner has helped me out a great deal. Highly recommended!! read more

I love going into Zen Aquatics!! They always have exactly what i need and their prices are FANTASTIC!!! The Owners and Employees are VERY knowledgeable! I have been going to them for a couple of years now and have never been disappointed. Their Fish and Coral are very healthy and always last. They have GREAT CUSTOMER SERVICE and are always very welcoming. Zen Aquatics also offers to service your aquarium or pond which is nice. You pay a small fee compared to the Service you get, it's phenomenal!! read more