Bones N Scones is a great animal boutique with a huge variety of high-quality food and all other…read moreaccessories your pets might need at good prices. Visiting in the Palm Springs area with my senior cockapoo, I needed special food to help her battle intestinal problems. I walked into bones and scones, and the two women working there were so helpful! I bought a whole new kind of food that did miraculous wonders within the first week for my poor old girl. So, for the next two months, while visiting Palm Springs, I kept going to bones and scones. April, works at both locations in Palm Springs and is the most professional, knowledgeable friendly, bubbly, young woman I have experienced in the retail setting in a LONG TIME! Bones N Scones is so lucky to have April!

Awful experience had a worker follow me around the whole time I was in the store very…read moreuncomfortable.. as I was saying on Google they should change the floor plan to an open concept so they don't have to follow customers around as if everyone in the planet was stealing.. very horrible customer service and whoever those guys were that were working that day. Very foul people.

Love this store! And Gracie my 1 year old Italian greyhound loved it too! So many options for basic…read moreneeds to fashionista pup attire! The owner Al, is really helpful and a real advocate for the community. My mom and I shopped for an hour and Al really personalized the experience. Even if you don't own a dog or cat but know someone who does, stop in anyway and pick up a Palm Springs tank or collar! You'll be glad you did. Such a fun experience!

My recent visit to PS happened to be on the hottest week. My doggo had boots that were not working…read morefor him. I went to the Petco in PS. TERRIBLE customer service, very dismissive. Their website says inventory in stock, but according to the employee I disturbed while he was doing nothing, "the website is wrong". Ok. I found the new location for Cold Nose Warm Heart... OMG... LOVE!! the shop is jam packed with so many good things. The owner (I believe) was AMAZING. He made sure the boots would fit. Warm and friendly. The prices were in-line with what I see online. Great shop. I have shopped at CNWH when it was downtown. So glad he is still in business. This store is a treasure!

Tailwaggers was recommended as a place to buy some specialty food for our dogs while we're…read morevisiting in the desert. They were currently out of stock, but happy to order for us. The product came in within four days ! Tailwaggers and Tailwashers it's a full service place for people who love their dogs and cats. Mandy and Taylor were over the top helpful... everyone who came in while I was being helped, was greeted with family friendliness. The dogs seem genuinely happy and well cared for the place was extraordinarily clean and welcoming. Thank you for helping us with such care and friendliness.

They are not open their posted hours. When it comes to pet care they need to be more respectful of…read morekeeping customers informed.

Randomly came across Bean Goods while grabbing coffee across the street and immediately was like…read more.. wait, this is actually so cute. The whole shop is very fun, niche, and full of personality in the best way. I don't even own a dachshund, but suddenly I was emotionally invested in dachshund merch and debating my entire future. Such a cute little Palm Springs find ...very much worth popping into.

Absolutely adorable, little store. I was able to see if from the parking lot, because there was a…read morelittle pop up sign. Parking is in the back or on the street in the front. If you park in the back, you get the first two hours free! The place is monitored by camera, so be mindful! This store has numerous doggy items for your dog and a plethora of items for yourself. I was gravitating towards the silly weenie dog items and shirts. The cashier was super patient and social with me! She made me feel welcome as she waited for me to finish shopping in the store. I ended up walking away with an LA weenie dog shirt and an espresso martini (weenie) sticker! Super cute place! I'd recommend visiting!

I Bought a baby guinea pig from here. I had a question because I got a rescue guinea pig and I…read moreneeded to know how I could possibly get them to bond and the person was literally just sitting on the phone, not saying anything and I heard them walking around. Very unprofessional. I was literally talking to a wall. The guys name is Dj. If you see him at the store, I'd avoid him because he doesn't answer when you are speaking to him. He'll ignore you. Not really the type of guy you want running the phone.

There are no restrooms for shoppers. I had cancer and need to use a facility regularly and had to…read moreleave this place and will never set foot into it again. Ridiculous customer service. I'd leave a negative Star if I could. Never been in a retail store that didn't have one. They have lost a good customer.

I would like to preface this review by explaining that my husband and I have been going to PetSmart…read morefor decades. In 2011, we adopted our beloved cat Ting, and in 2014 we adopted our beautiful Husky Tikka from one of the rescues working with PetSmart in El Segundo. Since then, we have been taking Tikka to be groomed periodically. As you can see from the photos, she's a beautiful, fluffy Siberian Husky. Up until last year we were happy with the groomers at the PetSmart locations frequent. We had one minor issue with a groomer that did not tend to our dog at all, she was sent home not groomed. They had problems with all of the dogs that this one groomer saw. The groomer was let go and the customers were taken care of by the Culver City PetSmart. We have also been growing to the PetSmart in Palm Springs, and we have always had a good experience. Sadly, today we had a horrible experience with the groomer and the Manager. I dropped off my dog at 8:00 AM and was told my dog would be done in 2 1/2 hours, the usual timeframe. I also explained that she had been groomed over a month ago and they tended to her winter coat (early because of the weather), and as always, I added 15 minutes of extra brushing and Oatmeal shampoo. One of the groomers suggested using a fumenator, and both my Husband and I exclaimed NO! You do not use furnimators on Huskys, it damages their coat and they shed the small cut hairs everywhere. That suggestion flew up a red flag for me, but I let it go because we've never had a bad experience at this PetSmart. At 10:30 we did not receive a call as expected, so I called at 11:00. They told me it would be at least another 40 minutes I called it 12 and the groomer said that she was ready to go and that they had to take off a lot of hair which was kind of surprising to me that she would make that statement, and I started to become concerned. When I got there, I was handed a bill with an additional charge for $20.00 for an extra 30 minutes of brushing, which I did not authorize, and I was not called about it, it was just put on the bill. I asked to speak with the manager. The Manager really couldn't care less that the groomers added a charge without authorization and didn't care that it took 4 hours for them to get to me. Instead here response was it was in the normal grooming time frame and "what do you want me to do?" I became afraid for my dog; something was very wrong. I had brushed her last week before she went to the vet and she has her normal spring coat, which protects her from the elements, no mats. The huge pile of dog fur she showed me made me even more afraid. I did not have my dog and could not get her without paying. So, I went up to the front to pay so I could get her and the groomer. While I was waiting for my Joanna said she had a lot of mats and undercoat that she had to brush out. I was getting more and more concerned. Once they brought her out, it was easy to see the bald patches. I was shocked and just wanted to get out of there. This groomer is a complete arrogant ignoramus, I use that term not as an insult but as an accurate description. You will see from the pictures that she pulled out her summer coat, leaving bald patches throughout her body. This groomer, Joanna should never touch another dog for the rest of her life and should be terminated immediately. I have attached photos and a video and I'm contacting the corporate office. I'm furious with what this girl did to my sweet dog. She would have literally had to pull out my dogs fur to create this kind of damage.

My Molly ( Maltese mix) has been coming for her grooming to Adrienne for last 5-6 years. We're very…read morehappy with Molly's look " after" the cut. I wish I'd take a photo before Adrianne's great grooming. Huuuge difference

I had been looking for a groomer for my neighbor. My neighbor has problems getting around, and…read morereally needed his dog to get the works done! I called barking lot and asked if they had any appointments available. They gave me Joey's INFORMATION one of the Groomers at Barking Lot who made the time & was able to fit my neighbors dog. This was her first visit to the Groomers. I was pretty nervous about how Chanel, that's the dog's name would react to her first Groomers visit. Well, I'm glad to say that Joey was amazing with her. He did such a great job! I was so happy with how Chanel looked ... that a few weeks later I brought my 4 1/2 year-old Chihuahua Pomeranian, also known as a Pomchi. I called Joey to see if he had any thing available for the Fourth of July weekend. He was wonderful. He was able to squeeze My Mini-me first thing in the morning on the Fourth of July. Thank you so much Joey for being so accommodating but more importantly for making my Mini-Me look fabulous! If you're looking for a local groomer where your dog will be treated like a princess like mine was, I would definitely recommend this place! Mini-me is definitely happier. She is Rocking her PS Summer Do!

Our little one needed grooming as the heat is starting to creep up in the desert. Time for a fresh…read moreshort cut to cool him down. As it our first time finding a new groomer here, we found this place. Spoke with someone regarding booking and it was quite easy. They were able to get in us first thing in the morning at 9. When we got there, a little earlier there was also someone waiting with their little ones. Once we checked in, the gentlemen behind the register was the sweetest. The warm greeting and the usual detail exchanged made the process very easy. Jose was the groomer, believe that was his name. The sweetest and welcoming. The usual chit chat on what we wanted and that was that. The place looked well kept and clean. I believe you're also able to bring your pup in for a bathing as well. The quick introduction, instructions and explanation and we were on our way. It's located in a strip mall off the main strip so you could also get all your errands done. Of course some things were done while we waited. It was about an hour and half till it was time for pick up. They do text/call to let you know. The place was great and the staffs were all very friendly and professional. We did feel welcome which is alway a plus everywhere. Pricewise was good. I believe it's based on size and what services maybe needed. Obviously if certain things is needed, then additional fee is added on. Jose was a doll and very sweet. Took very good care of our little one. Seemed like we may have found something new here.

I've been going to treat buddy for a few years now and this review is long over due. This is the…read morerival to Bones and Scones in Palm Springs and rightly so. I still go to both stores and love both. The one thing I like about both of these stores is the mom and pop shop feel. I've had to order special food for my doberman and it was an easier task when I did it at Treat Buddy. The owner is a genuinely nice guy and asks about your furkid's diet and taste preferences. I like the selection of the canned food better at Treat Buddy than I do at Bones and Scones. They keep Evangers can food in stock and my dog just loves it. If you want samples of different kinds of dry food- they are very generous with the sample bags. Who doesn't love that? A kudos to them during the pandemic- I would call or place my order online and as I would pull up they would place my order right outside the door for an easy and germ free pick up. They also have a terrific treat section for both cats and dogs

These guys are awesome, very attentive and great customer service. The store is very cleaned, well…read moreorganized.

While I'm not an owner of an aquarium, I did have a problem with a water pump similar to an…read moreaquarium. J. P. promptly returned my call and advised me that Michael or Alvin would be happy to look at my problem. Michael greeted my and quietly looked at my pump and patiently listened to my predicament. He took my cat water dispenser and water pump to the back and within three minutes returned with the pump cleaned and operating. No objections or superior attitude, just very exceptional customer service. If you need anything aquarium related taken care of in Palm Desert, I highly recommend Zen for their selection and their awesome assistance.

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but…read morehave zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up!

It is now called Diane's , I have a Newfoundland and a Shepard, both weight 150lbs each. Diane is…read moregreat with them and they look GREAT when she's done. She does only 1 dog at a time you never have to worry about other dogs waiting in kennals thats not the way it works. It's all about your dog. She is very reasonably priced and very, very caring. I would highly recommend her.