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    PetSmart

    2.9 (118 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Look no more Grinch feet and my bum is perfectly trimmed too. Thank you Heidi
    Susan M.

    Today was Nami's first grooming visit at this location. I highly recommend Heidi. From head to tail she was done perfectly. No more grinch feet, bum trimmed, brushed, clean teeth and nails done to perfection

    Jacqueline R.

    10/10. by far the best experience I've had for my dog, Bear. His groomer went above and behind and even caught aspects of his health that the emergency vet didn't catch. She was very kind when recommending options to keep my small senior dog more comfortable (and never condescending, as it can sometimes feel being on the receiving end of feedback for our furbabies). MASSIVELY RECOMMEND this PetSmart!

    My baby boy chewie
    Sarah M.

    busy but on top of things I cannot say how good my visit was to PetSmart today. A person named Grey helped me out. I didn't know anything. First time being a puppy owner. A sweetheart at the front named Samantha helped me out with a wonderful coupon booklet. I purchased it and it took care of half my entire check LOL then gray took me to the doggie food and explained to me the benefits and the goods and bads of dog food and I feel a lot more knowledgeable. I will definitely be back in the store to use the rest of those coupons. Thank you, gray and Samantha, you guys are the best!

    Shaved to bald
    Glo D.

    I am very sadden and displeased at this Petsmart grooming location in Ramen, Palm Springs! For their Practices and Procedure for grooming. Training and explanation for telling the truth to customers should be practiced better. I was in the area and wanted my beautiful maltipoo puppy to be groomed. The information that was presented me and signed was not as honest, beware this location just want to make as much money as possible with lack of skills in grooming. My puppy looks like a cancer patient after the service was done, my puppy hair had areas that were matted, but not all. They used a shaver to trim her bald and they charged 100.00 dollars plus They kept my puppy for 3 unnecessary hours when my puppy was done less than tops 15-20 minutes. I had conversation with this nice Manager named James, when it was all said and done he refunded my money, but I took that refunded 100 dollars and gave back to that groomer. I am here to dispute the process and skills of grooming that your company trains. It needs honesty and skills... I wished I had my puppy groomed in Scottsdale, Az. Your service, the grooming was very disappointing! I am a loyal customer too, I will never come back to your location again.

    Macie after her spa time with Norma.
    Paul G.

    Finding a new groomer when your regular groomer isn't available can be scary. Especially when you have a 9-year old Golden Retriever. I wanted to take a moment to say Norma is fantastic and also thank her for the amazing job she did on our girl Macie. What I really appreciate is her knowledge that Goldens stay cool by keeping their hair and should not be shaved down, even in the Desert.

    My pups NOT TRIMMED NAILS.
    Kelly M.

    Today was NOT a good day at the Palm Springs PetSmart grooming. My appointment was at 9am and they open at 10. I rang the bell but it took 5 minutes for someone to answer, no problem. I take my dog to the back and there was 3 little dogs in the reception area so me and my big dog waited outside that area. When I finally get in the woman who was checking us in said "in the future if you're going to be late you need to call and let us know." It was 9:10 at this point. I decided to let this one go. She went and got my groomer who completed the check in. When I picked my dog up his nails had not been trimmed so I asked if he could please do that and he said he tried but offered to try again and told me I have to wait outside. So I did but I could see him. He touched my dog's front paw and then sent out the rude check in lady to tell me that they can grind them but that would cost me extra. He did not even try. I told them no I just want my dog back. At this point my dog is trying to get to me and is being strangled by Joseph the groomer so I said "hey you're crushing his larynx!" And rude girl said you needed to disclose no rope around the neck and you didn't. For goodness sakes! Not going back to this location ever again.

    Bearded dragon
    Kelly H.

    Omg this store is amazing we get crickets and we got both of our bearded dragons from PetSmart. Both turned out fine love when j get crickets I order 80 they give me more. But don't buy the dubia roaches most of them are dead already. And I love buying superworms here for my bearded dragons love this store will come every week to buy crickets and supplies

    Snapple Cream P.

    negative stars-!! the euthinizing of my cat they didnt do it proper-!!!he still was alive and horribly suffering for 20 hours and then hemoraged blood out his nose hours after the procedure-!!! thank god i noticed he was still alive before taking him to the crematory-!! otherwise he wouldve been trown in a bag still alive and then thrown in a freezer to freeze to death-!! horrible vet-!! do not take your pet here-!!!

    Theres my boy. I sure could have used their help, but no.

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    6 months ago

    Customer service provided from JD (Juan Diego) was excellent , helpful in every way , gave us all the information we needed, with a smile ..

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    1 year ago

    My cat got his hair cut and got bathed etc. by Adrienne and I really recommend her!! Everyone there was really sweet and helpful.

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    5 years ago

    Booked my 2 digs early Saturday for an 11am appointment and we arrived and couldn't find us on the schedule

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    Page 1 of 3

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Honestly if I need any kind of pet advice whatsoever, I go to the Palm Springs Petsmart.

    Mentioned in 2 reviews

    Read more highlights

    The Barking Lot - We're baaaaack!

    The Barking Lot

    (375 reviews)

    Our little one needed grooming as the heat is starting to creep up in the desert. Time for a fresh…read moreshort cut to cool him down. As it our first time finding a new groomer here, we found this place. Spoke with someone regarding booking and it was quite easy. They were able to get in us first thing in the morning at 9. When we got there, a little earlier there was also someone waiting with their little ones. Once we checked in, the gentlemen behind the register was the sweetest. The warm greeting and the usual detail exchanged made the process very easy. Jose was the groomer, believe that was his name. The sweetest and welcoming. The usual chit chat on what we wanted and that was that. The place looked well kept and clean. I believe you're also able to bring your pup in for a bathing as well. The quick introduction, instructions and explanation and we were on our way. It's located in a strip mall off the main strip so you could also get all your errands done. Of course some things were done while we waited. It was about an hour and half till it was time for pick up. They do text/call to let you know. The place was great and the staffs were all very friendly and professional. We did feel welcome which is alway a plus everywhere. Pricewise was good. I believe it's based on size and what services maybe needed. Obviously if certain things is needed, then additional fee is added on. Jose was a doll and very sweet. Took very good care of our little one. Seemed like we may have found something new here.

    I've been taking my two boys to the barking lot for 2 years now. We love our groomer, Sabrina…read more We have a large border collie mix who gets a tidy every couple of months. Our little one is a Maltese mix who tends to change up his hair length depending on the season. They always get their cute little bandana at the end of their visit. I recommend this place to my family and friends.

    Red Rover Mobile Pet Groomers - Scuds after gentle care and grooming by Red Rover

    Red Rover Mobile Pet Groomers

    (38 reviews)

    I am frankly shocked to see so many glowing reviews of this groomer. I found Scott to be entirely…read moreunprofessional, unapologetic, and the experience traumatizing for my pet.I suspect his actions were obtuse rather than deliberate, but the outcome is the same. It's been nearly 5 years since my unfortunate interaction with Red Rover and I still remember it clearly as well as all the disappointment, anger, guilt, frustration, etc that one would feel after trusting someone with your pet who ended up doing her only harm & no good. I was referred to Red Rover by a different mobile groomer who did not have the capacity to take on a new client in January of 2020. I called and left a message inquiring about availability and to let him know that this would be my puppy's first bath so I was very concerned it be a pleasant, non traumatic experience. When he called back to schedule the appointment, I told him again it would be her first bath. He assured that he would take great care to ensure a good experience. When he arrived the day of the appointment, I mentioned again that this was her first bath as he took her into the van. Within minutes, from inside my house, I could hear my puppy screaming & howling inside the van like she was being murdered. I went outside and knocked on the van's side door until Scott opened it. It took a few tries - he couldn't hear the knocking over the dogs howls. He had not physically injured her of course, but was using cold water to wet her before shampooing. He wasn't taking any care to ease her into the brand new experience, and seemed surprised by her discomfort. I reminded him that it was her first bath, so all of this was new to her. He said, "I wish you had told me it was her first bath." Flabbergasted, I noted that I mentioned it every time we'd spoken - 4 separate occasions. He did not apologize or consider improving our experience, he only suggested we end it there and I agreed. He then used cold air to briefly dry the dog, and knocked $20 off the price. He never apologized or expressed any concern. From the time he arrived to the time he left a total of 26 minutes elapsed. To top it off, he called a year later because he didn't understand a cryptic entry in his calendar that included my phone number, wondering if he had an appointment scheduled with me. This only confirmed for me that he is entirely unprofessional and undeserving of a pet owners trust.

    Just moved to Palm Springs and have 2 dogs. Showed up on time in a new Van. Both dogs received a…read moregood cut and grooming.

    PetSmart - groomer - Updated May 2026

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