Out here in Palm Desert we are fortunate to have some truly wonderful small businesses. Many of us in Sun City Palm Desert (9,000 or so residents) can be seen in our golf carts with poodles, Havanese, chiweenies, boxers, maltese, king charles spaniels, westies, greyhounds, and mixes of all of the above. We have three senior rescues who love their treats. One has a kidney condition, so she has a special diet. On Wednesday, I stopped in to Pet Oasis for the first time. We needed a little bell for our little blue heeler/GSP mix who is now deaf, so that I can hear when she is around my feet and I can keep from falling over on her. Jeannine helped me find the perfect bell plus the most amazing and reasonably priced soft treats for these old doggies. The store is gorgeous, and to a pet owner, a lot like Christmas morning. Toys, feeding pads, beds, climbers, jackets, and all kinds of colorful accessories will catch your eye. It is just a beautiful place! There is a wall full of various refrigerated meals, including one special kidney support product that appealed to us for our darling patient. There are many, many soft treats, vegan treats, and broths of several kinds. I found one amazing turkey bone broth which is kombucha inspired. This is the kind of store where I "run in to buy a couple of things" and then carry a shopping bag full of goodies. Maybe I need a secret checkbook and title the purchases "essentials". I was headed out to my husband's physical therapy session and it was a bazillion degrees outside so I left my items with Jeannine and her coworker where they'd remain cool until Incould return after. The three dogs were thrilled to get the lamb treats and the fish when we got home. Little Annie, now wearing her cat bell, gobbled up her prescription food from the vet's office which also had the broth on top. I found the prices reasonable and the assortment of flavors, whether raw or air-dried, to be extensive. My own human food cabinet is way less appealing than is their special treats drawer. Knowing Pet Oasis is here right down the street is fantastic. The people are welcoming and knowledgeable. Love for pets is in the air here. I guess I can manage to eat my broccoli frittatas and black beans every day so we can bring an appealing culinary experience to these rascals and sneak in to Pet Oasis for new surprises. "Are they spoiled" you ask. Yes they're spoiled. Little alarm clocks watching for meals and snacks in their bellies are never wrong, am I right? You can find us on the third tee greenbelt at Mountainview Golf Course, sitting on a bench on the hillock, mostly every morning, sharing treats from Pet Oasis, listening to podcasts, and smelling all the smells. read more

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I was greeted the moment I walked in & the gentleman who was there (Frank) came out from behind the counter to help me with items for my new puppy. I really appreciated the assist & will definitely go back! read more

After realizing we left all our dog harnesses at our other home, I drove 3 minutes to The Pet Oasis to purchase new harnesses. The staff member who helped me make a selection was very friendly and provided materials on how to put on the harnesses and that the manufacturer has a lifetime guarantee and will exchange the harness for a new one for half the price. I thought that is so cool! I took my dogs for a walk with their new harnesses and one of the dogs slipped right out of it. I couldn't figure out how to make the harness small enough, so I brought both dogs in and the same staff member helped and fitted them with a smaller size harness, which fit perfectly. Just had a successful dog walking experience and the harnesses are great! They cover less of the dog's body than a regular harness which is great because the dogs get pretty hot walking in Bermuda Dunes. I really appreciated the great service and will enjoy shopping there in the future. read more

The Pet Oasis - Chloe and Bruno in their new harnesses! - Pet Stores Near Me - Bermuda Dunes, California

They are always helpful and available if I have questions or need advice on different food options. They have amazing toys, supplies,supplements and the cat trees are amazing, worth every penny! My animals are healthy and thriving! read more

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Great selection of pet supplies. Very friendly and helpful staff. Cute small store in a shopping mall worth the visit.

I left a message to inquire if they had a certain size bag of dog food in stock. I got a call back within a couple minutes, they were expecting it the next morning. The next morning, I got a call to let me know they had received the bag, "would I like it delivered or keep it at the store for pickup?" Such wonderful customer service! Thank you! read more

This store is so cute! I'm was looking for a new, local place to help me on my journey with my dogs' food and nutrition that isn't a big corporate store. There are so many kibble options it is overwhelming, but when I spoke with Joanna she made it so much easier. She helped me pick out some food and treats for my dogs. I could not be more appreciative of her help and her kindness! She was so sweet and seemed genuinely interested in my pets. They love what she suggested, so I will definitely be back! Everyone seemed friendly, but I think I have become biased toward Joanna so make sure you say hi to her! read more

Truly a dessert oasis for pets. I stopped by the Pet Oasis to replenish pet supplies for Sheila while visiting my parents in Indio. Luckily for me, the Pet Oasis was stacked with pet related goodies! This pet store specializes in healthy and unique pet products. They have everything from bones and toys to your favorite kibble brands. I ended up going home with the largest bag of Orijen Fit & Trim, since were trying to lose a few pounds. I also grabbed a number of their bones and plan to return for the frozen bone marrow chewables. The perfect treat on a hot summer day! Be sure to sign up for their loyalty program to receive your 13th bag of food for free! read more

I purchased a package of frozen OC Raw Fish from this store and it made my dog ill. My dog has had this food several times from other stores and it was fine. It looked like the food had been defrosted then refrozen as the shape of the food was off. I totally understand this can be an issue as it takes time to unload and load food into the freezers as it is delivered during extremely hot weather. My one star review is due to the fact that this store would not refund or give me store credit when I tried to return it. Their policy is "no returns" on frozen raw food. I would understand that if I was trying to return it because my dog was picky and didn't like it, but it made my dog sick for several days. $50 worth of food had to be thrown away. Very disappointing as I had hoped to find a nearby pet store with raw but don't want to take chances at this one again. read more

Not only are they located next to HomeGoods but in the same parking lot as my vet !!! They have anything and everything you could imagine for your pets. Picked up another brand of raw food to try, dog collar, and pet stairs for the little dogs to get up on the couch and to prevent them from flying off and hitting the ground in a full run. Check them out next time you need that hard to find pet thing they will have it or can find it for you. Plenty of parking and convenient location by Ralph's also. read more

The Pet Oasis - Soft steps - Pet Stores Near Me - Bermuda Dunes, California

This is an incredible store with incredible employees!!! Nicola helped us with finding the right food for our gassy dog and gave loads of great information! Definitely coming back!!! read more

This store is clean , within a mile from me , have high quality food at cheaper prices then the big name stores .. even the online pet stores . The employees/Owner always very sweet and helpful , knowledgeable and always carry my food to my car as I have carpal Tunnel.. I support small businesses and this one is a great one to have in the neighborhood.. my pup is happy and please Never close !!! Great selection of treats,clothes,toys and meds holistic and traditional methods. read more

Nicola is the best, and we have visited for years. This is where I get specific advice for our breed of dog. They have remodeled; this little store is a diamond in the desert dust. Wow! They don't sell brands we shouldn't trust. I'm impressed. read more

Great store. They understand customer service. We shop there often. Good customer service. read more

You know I don't have a lot of money I went there to support a small business . I understand their policy is return any food product within two weeks . This was not possible as I was down for a week and my pet did not care for the food . There was a half a cup missing . They stood strong and would not honor me allowing to change up the product . On top of me paying more for the product than I would online . Well that soured me . I am now purchasing online and saving money . I don't know what difference four or five days past the two week Mark would have hurt any but I guess sticking by the rules in this case lost them actually five customers . Other family members are not purchasing from them now. read more

Our dog had jumped of the couch and as a result, would not put any weight on her leg. We couldn't find a vet who would see her for another month. My son suggested that I find a "boutique " pet store and I found Pet Oasis. Not knowing quite what I needed, I asked for a dog anti-inflammatory. Everyone who assisted me was so kind and so helpful. They recommended CBD chews for her and she is not limping this morning. It may or may not be a result of the CBD, but with their exceptional customer service, Pet Oasis now has a customer for life. Susan Ruderman Rancho Mirage read more

I got my pet ID badge. It's really easy and very important. New pet. he needed a new ID.

Love this store!!! The workers are very helpful and friendly.... my puppy loves the recommendation they me on a chew treat!!! Thank you and will be a loyal customer!!! Doggie approved read more

The Pet Oasis - Pet Stores Near Me - Bermuda Dunes, California

This has been our petstore for over a year now and for good reason. They carry the best food you can find for your pet. We buy the Signature line thats not carried anywhere else. Grain free, minimal ingredients, good for the pups and they love it. Staff is always very helpful and willing to assist. Nicola is a gem and always in a good mood. read more

This place is awesome! I have a medical condition that prevents me from wearing a mask and I was able to shop the entire time without being hassled....except for after the purchase was made the woman behind the counter made a condescending comment to my family thanking them for wearing a mask in a manner that was meant to single me out and insult me for not wearing one. After I explained to her I would have worn one if I medically was able to, she stated to me she understood but also didn't care and it was the store policy. Once leaving the store my girlfriends daughter pointed out that she noticed the gentleman who assisted us couldn't help but keep staring at my girlfriends chest....I will not be shopping at the store again. Being discriminated against for having a medical condition is one thing, but I am completely uncomfortable bringing my family to this store at this point. Thank you for the lovely experience....yes that is sarcasm. read more

Beautiful pet store that is a treat to shop in... super friendly, helpful service. The store is so clean and has such high quality food, treats, toys and collars. We found the perfect collar for our 130 pound great dane. The owner is wonderful too! read more

My dog and I have been shopping here for over a year now and every single visit has been more than pleasant. All the employees are super friendly, very welcoming, and my dog starts crying with joy when we get to the parking lot. They have the best selection in the desert of wholesome foods and snacks and carry so many extra goodies you simply can not find at the competitors. Their leash, collar and harness selection is extensive and so is their toy selection. For a small shop, they pack it in! Lots of really cute clothing pieces too, good quality items you won't see at the other larger stores in town. Aaron is the king of dog food advice! He has helped me from day one of getting my puppy. Such a personable nice guy. They also have a huge selection of really nice high quality tog Tags made in Italy that are a fraction of what other shops sell their tags for. They print on them while you wait. They always have a bowl of treats and fresh water for the pups and they are very generous with their return policy. I go in for one thing but always leave with more. Some favorites are the Stella and Chewy freeze dry toppers, the Bully Butter, the Italian name tags and the nylon leashes. Thank you Pet Oasis for everything! We are so grateful! read more

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Pet Oasis is such a quaint store I wish I had discovered sooner! They carry all sorts of items your furry friend will ever need: from raw foods and iced treats, to all sorts of bedding and toys. With the on-going pandemic they also offer delivery with a few exceptions,or you can even call in what you need. Store front is also open as well! Just let the associates know what you need when you get to the entrance and they bring it out for you to pay. read more

Shop local! First time shopping at this little pet food store and loved the customer service! They have a wide selection of premium dog food brands which I loved for my puppy. From Stella and Chewy to Fresh Pet to The Honest Kitchen. Fun toys and outfits for puppies too. I'd love to see more stock of The Honest Kitchen brand. Appreciate the honest and knowledgeable advice on what food to feed my pup! I purchased THK Grain Free Puppy Clusters, Frozen Goat Milk Yogurt, and Fresh Pet Turkey Bacon. They also offer FREE delivery within 25 miles $25+ purchases and curbside pick up. read more

Perfect customer service! Helping my parents from afar and can count on them 100%! Even the dog loves them! Buy local! Thank you!!

This store continues to impress me. I went there yesterday hoping they were open, which they were. They have it set up so you do not enter the store due to the virus. Instead they have two clerks working at the door. I told them what I needed, they ran my phone number and referred to my same past purchase. This enabled then to fill my request and I got exactly what I needed. The woman who helped me even handed back my credit card on my receipt saying that she wiped my card off. I was very happy with the service during this stressful time. read more

They were extremely helpful, came to them with issues my dogs were having with the food and they knew exactly what foods would help me to get my dogs eating right and healthy read more

I highly recommend this pet store! They carry such high quality ingredient varieties of food and have a staff that is very knowledgeable and have gone out of their way to help me. I am a mother of 2 kids and Elizabeth actually brought my food out to my car for me so I didn't have to get all of the kids and dog out of the car. Thank you so so much!! -one tired mama read more

Unlike the two major national chain pet stores, Pet Oasis is more of a boutique pet store. They carry quality foods and pet accessories We have purchased many high quality pet accessories that we have never seen in the big chain stores, especially their cat poles. You never have to look for someone to answer your questions. The staff are always friendly and very knowledgeable about their merchandise. If you've never been to the store, be sure to check them out. read more

Wonderful selection of products; friendly, knowledgeable and helpful staff. I'm guessing that if they don't have it or can't get it, it doesn't exist. And they deliver!!! read more

What a cute shop! They have all kind of great products for your pet. The shop is clean and well organized. The staff are very friendly and helpful. They can also provide referrals for pet classes, care and other services. It's a much more pleasant and helpful place than the big box stores! read more

I really enjoyed all my experiences here at Pet Oasis in Bermuda Dunes. After living in Palm Springs and being a very loyal customer at Cold Nose Warm heart, I found myself looking for a great pet store for Gus Gus once I moved to BD. The staff was very welcoming! I remember coming in the first time sometime around July (anyone who lives in the desert KNOWS you don't shop at 3pm in July). I was tired and stressed from my recent move and realized Gus needed some treats and kibble. The two women helping me were very patient and knowledgable of their store. I loved their selection of raw foods. They made sure to carry USA made treats (none of that made in china crap) and had the antlers that I find either A) hard to find or B) way over priced. $6-12 for their antlers is a great price. The store itself is always well maintained and a great atmosphere. Support your local business, people! read more

A really adorable store. Lots of cute animals while we were there. Owner and staff really care about pets and you can tell in the way that they do things here. Recommended for all your pet's needs, even for things you didn't know you needed! read more

I love the store and I wish I could afford to always shop here. I try my best to support small and local business, so when I can, I stop in to pick things up. Store is lovely, well organized and maintained. Staff is kind and courteous, knowledgeable and helpful. Location is convenient. Easy to get in and out of, convenient parking. read more

Great healthy/holistic food selection!

They are awesome. I am so pleased to have this pet store so close by. I've been using it for years. I never used their delivery service until yesterday. With everything going on it seems like a good option for me. I was so pleased when my order arrived outside my door within about three hours. They were fabulous. And actually the prices are a little bit lower than Petco. read more

These folks have Always made me feel at home and so very Helpfull Would not think of going elsewhere read more

This is the most helpful pet store I have ever entered!! They are there to assist you if you need it. Staff is knowledgeable and they carry a huge selection of food, treats, toys and accessories read more

Amazing Customer service! I purchased Nature variety rabbit meal (25 pound bag) from there store. My dog did not like the food unfortunately and Nicole and the rest of the team exchanged the food for me! I can not thank them enough and they have a customer for life now. read more

Wouldn't let me exchange new harness. Returns for only 30 days the clerk cheerfully told me. Wow! Who does that anymore? When I cheerfully told them I wouldn't be back, they laughed and said that's your choice. Yes it is and all my friends at the dog park too! Place is way overpriced anyway. read more