While I'm not an owner of an aquarium, I did have a problem with a water pump similar to an…read moreaquarium. J. P. promptly returned my call and advised me that Michael or Alvin would be happy to look at my problem. Michael greeted my and quietly looked at my pump and patiently listened to my predicament. He took my cat water dispenser and water pump to the back and within three minutes returned with the pump cleaned and operating. No objections or superior attitude, just very exceptional customer service. If you need anything aquarium related taken care of in Palm Desert, I highly recommend Zen for their selection and their awesome assistance.

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but…read morehave zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up!

I would definitely recommend this business. The staff was kind, professional, Excellent customer…read moreservice. They answered my questions clearly and the team made everything simple. Clear communication, fair pricing, and honest friendly service.

I'm in disbelief…read more... I have a pre-drilled 75 Gal aquarium tank and was in a bit of a bind with my API Filstar XP canister filter which had a bad impeller and the water flow was poor. While looking for a replacement part, I found out that this filter was discontinued and replacement parts are scarce to non-existent.  I purchased a Fluval Canister filter but found out that it was not compatible with the existing plumbing.  Facing the propects of having to do a replumb, and not knowing where to start, and what parts I would need, I decided to google search for companies that could perform this service.   I called MK Aquarium and Kevin answered.  He took the time to understand my issue.  What I really appreciated about Kevin is that he decided that I could save money by doing the work myself AND he would be willing to walk me through how to do it.  Candidly, I was shocked and touched by this act of kindness from a business owner. Kevin was on the phone with me, answered all my messages and I was able to get it done.  My tank is up and running with no issues so far. As with any act of kindness, I'm playing it forward.  Anyone that is willing to assist a total stranger is high character in my book and it speaks volumes about the company itself.  If you need aquarium services , I strongly recommend you reach out MK and Kevin because they are going to be honest and fair..Thank you Kevin for the huge assist.

I cannot recommend Jared's Aquarium Service enough! I recently had to move my setup, and Jared went…read moreabove and beyond the standard cleaning. Not only did he do an incredible job servicing the tank, but he also helped me physically transfer the entire system to my new unit. Moving a tank is incredibly stressful, but he handled everything with such care and professionalism. A few highlights from my experience: Expert Knowledge: Jared provided amazing education and information throughout the process. I learned more about my water chemistry in one hour than I have in the last year! Crystal Clear Results: My tank has literally never been this clear. The water is pristine, and the glass is spotless. Happy Fish: You can genuinely tell the fish are much happier and more active in their refreshed environment. I am so impressed that I've already signed up for monthly maintenance to keep things looking this good. If you care about your fish and want someone who is reliable, knowledgeable, and willing to go the extra mile, Jared is your guy!

I called Jared to help me get my 75 gallon back in shape. It was looking a little rough from not…read moregetting the attention it deserved for the past few months and the filter hadn't been looked at in over a year. (I know! ) Jared was super communicative, professional, and kind. He did an amazing job getting my tanks to be something I enjoy looking at again and he even politely answered my rapid fire fish questions and discussed stocking with me. Will definitely be using his services again and recommend him to anyone looking for some fish help!

I called Joe the Fish guy several months ago to clean my pond. He came to my residence after we…read morehad spoken on the phone and he not only cleaned my pond beyond my wildest expectations but he was very courteous and knowledgeable about the situation we had discussed. He built filters for my pond and now the pond runs incredibly well. I called him back again a few days ago and he returned my phone call immediately. He came over when he said he was going to and cleaned my filters for me and showed me how to handle the cleaning in the future. In todays world, an experience like this really makes you feel so much better about things. I would highly recommend Joe the Fish Guy to anyone who is looking for a fantastic business experience. Thanks Joe. Bill

Excellent. He answered every question I had no matter how trivial and went above and beyond to help.read more

Gordon was the absolute best! We had so much fun and got a nice workout in. He was the highlight of…read moremy 40th girls getaway!

Gordon's Palm Springs, CA water workouts are amazing. I'm thankful for the quality-FUN workouts on…read moremy vacation in the Desert Princess area. The cuing is so great, he gives a little,"I'm with you," chuckle when someone is challenged and smiles or laughs which feels accepting and engaging. I loved the progression of moves and tips on levels to work out more intensely or back off when needed. He purposely tells us when we are warming up, working hard, engaging core and cooling down. During the hour long workout Gordon gave us a taste of ai chi, aqua yoga, liquid endurance, tabata; it's all wonderful for building strength, improving cardio endurance and flexibility; his music is super enjoyable. The class members, male and female, were singing Gordons praises and I heard "its changed my life," from a 65 yr old who switched from HIIT classes to Gordons pool workouts! Kudos and many thanks to you, Gordon. You rock and I hope to come back some time! It certainly comes through that you understand the gift you are sharing and that you enjoy it.

great customer service even offering a great price to assemble a tank i didn't buy from them …read more... they will get my future business

Thank you Brian for your kind hospitality. My husband and I decided to upgrade our saltwater…read moreaquarium from a 13.5 to a 47 gallon tank. Brian worked out a great deal that we couldn't refuse and on top of that he helped us out by delivering it to our house. We can't wait to set up the tank and transfer everything over. Thank you Brian!

John is absolutely fantastic at what he does. He currently services my 220G saltwater tank and…read morebackyard pond. I used to have problems with fish getting sick every so often, but since I have had John service my tank, I have yet to lose a fish due to an illness. I did have one fish start to get fin rot once but once I let John know, he scheduled a visit to do a significant water change and tested the water. A week later and the fish was all better (which rarely happens from my experience!) John sincerely cares about what he does and will always go the extra mile. Honestly its like friend coming over to help out when I see him. He has a high level of integrity and always does what he says. He has even on multiple occasions on days he was not servicing my tank/pond, did research and found me options for a multitude of issues i had on the outside pond. If you want someone with high ideals, someone who you can trust , and someone who will get the job done , you need to sign up with John at Aquazone!!

John was amazing! Thoroughly cleaned our tank and gave clear instructions on good maintenance…read moregoing forward for newbies like us. Thank you!

Stopped into this store today and was pleasantly surprised as well as upset that I haven't been…read morehere before lol. Chad and i had a good conversation over corals and he seemed very friendly and knowledgeable. I will definitely be coming back soon for some corals.

The owner Chad is such an awesome dude. Super knowledgeable when it comes to Reef keeping. They…read morealso have an amazing selection of SPS, chalice, Monti, and unique mushrooms and Zoas. I've been shopping at this location for over 10 years and have never been disappointed. He even goes as far to not sell you certain fish or items he does not see necessary or may have issues in the tank. A lot of stores out there are just trying to take your money.

I'm totally new to this whole reef and marine aquarium stuff, so I went in with the expectation of…read morebeing judged and down talked a little bit. But let me tell you, I wish I caught his name because the guy (I think the owner) was willing to tell me every single detail, answer every one of my stupid basic questions, and set me up with a beautiful blastomussa coral, and some turbo snails! He even gave me a little discount since it was my first time. The store was beautiful with amazing healthy fish, and I was blown away by their coral selection! A+! Thank you to all the staff and super helpful guy there! I'll be back!

Customer service is horrible and it falls on the owner the more you know about the hobby and prices…read morethe less attention you get. He loves beginners and new families to the hobby cause he can get more out of you he is nice at first but as time passes and your not his service client he won't care much about you. Lacks consistency in treating customers with respect and fairness.

I love this store and get all my fish and supplied from them…read more John will even order fish for you. They have almost all the supplies you need, except for some of the foam filters that are not common. :) His fish are healthy and have decent prices. You can get lower prices at PetCo and PetSmart, but you get what you pay for and John has the best. Best of all he is local and knowledgeable.

Really healthy fish and can tell they are passionate about their…read more business. I picked up a female betta fish and the co-owner - Jenny - was very informative.