1. Via Luxury Rentals

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Austin, TX

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Via Luxury Rentals

5.0 (1 review)
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10 months ago

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Eric Bramlett - Partners - Bramlett Partners Collage Photo

Eric Bramlett - Partners

(351 reviews)

Far West/Northwest Hills

My wife and I were first-time home buyers and went with Bramlett Partners based off reviews online…read more We ended up being contacted by Kiel Schmidt who was very professional and thorough regarding what the entire buying process would look like. He provides very clear communication regardless if you prefer calls/emails/text, and he was very accessible throughout the whole process. This was especially important as we were buying from out of state with the intention of moving to Austin soon. Kiel gave us recommendations for what pricing to start with and helped with negotiations as well as giving a recommendation for a home inspector so that we would be well prepared on the condition of the house during the option period. Negotiations were data-driven with comps in the area and he also provides monthly market analysis. I would definitely recommend Kiel for home buyers!

Carson was my buyer's agent when I was a first-time homebuyer, and I had a fantastic experience…read moreworking with him. He helped me sort through my priorities and ultimately find exactly the house I was looking for. Over the years, we regularly kept in touch about the market and my home's value. When it came time for me to move, there was no question that I wanted Carson to be my seller's agent as well. His advice on pre-sale preparation and pricing made a real difference. We received an offer within two weeks, while many other units in my development had been sitting on the market much longer, even after price adjustments. Having an experienced, knowledgeable agent like Carson guiding me through both buying and selling made all the difference. I would absolutely recommend him.

Marshall Reddick Real Estate - Logo

Marshall Reddick Real Estate

(30 reviews)

St. Johns

The team at Marshall Reddick has been doing an excellent job managing my property that I purchased…read morethrough them. In 2014 I bought an investment property in Round Rock, TX through Marshall Reddick Real Estate (using the 1031 exchange process). The property has been doing great and accumulating lots of equity over the years, but I wasn't quite satisfied with the other property management company I was using at the time. A few years ago I switched over to using Marshall Reddick for property management, and they have been extremely proactive in maintaining all aspects of my property, from tenant coordination to maintenance/repairs and everything in between. I still check my statements and invoices, but my confidence in the team's ability to manage my property means I don't need to go over every line-item and check for mistakes, which is something I've had to do with property managers in the past. Everyone on the team has been super responsive with email communication which is very important to me as a landlord. Whenever there is a maintenance or tenant-related decision to be made, someone from the management team presents me with clear-cut options in a timely manner. I rarely have to do my own research because someone from the team already has, and this means I don't have to spend time looking into something that's outside my wheelhouse. I can totally rely on them to get the job handled. Aside from the Round Rock property, I also have a property in Phoenix that I purchased through Marshall Reddick in 2011 and I'm happy to say that both properties are still doing excellent! The amount of equity that they have appreciated is astounding all on its own, and the monthly cash flow I'm receiving is a great addition to my passive income. Speaking of passive income, I've also been participating in private lending through Marshall Reddick, earning interest on a handful of loans that I've been the noteholder on. I guess I really have Marshall Reddick Real Estate to thank for a large part of my passive income portfolio, so big thanks to everyone there who has helped me grow into a real investor!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

Stetson Property Management

Stetson Property Management

(74 reviews)

EXCELLENT. If you're looking for a highly competent, professional team, make SURE to contact…read moreStetson Property Management. They work VERY hard to find the perfect tenant, they keep you informed on everything, they have NO hidden fees, and working with them has been absolutely fantastic. If you're a renter, know that Stetson goes out of their way to make sure your property is spotless and to the highest standard. Texas is lucky to have Stetson!

Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!

The Texas Property Manager

The Texas Property Manager

(5 reviews)

What can I say about the Texas Property Manager and mean it? Let's just say there are a few…read morequalities that are very important to me: 1. Professionalism 2. Responsiveness 3. Easy to do business with 4. Totally nice guys They get 5 stars for all of these traits! Honestly, I highly endorse this company for anybody in need of a trustworthy partner to manage the most valuable of assets - real property! I hope to have them in my life for the long term...but I am willing to share them with you all!

Very happy with everyone on this team that I have interacted with. They cost more per month that I…read morewas paying, but it has been money well spent. They handle many small tasks in-house as part of their fee, seem better at gauging reasonable market rates, and the vendors / contractors they have recommended have done excellent work at fair prices. I have confidence that the properties are being well maintained and that tenant issues are handled promptly. I have 2 duplexes = 4 tenants, and had to leave Austin in 2010. Have had 2 other property management companies since; one kept costs low by ignoring long-term maintenance that the tenant didn't report, the other outsourced everything ($114 to put mylar numbers on mailboxes!). With property taxes and insurance skyrocketing, I had started to go cash-negative -- until hiring Tx Property Manager. Now have the cash for preventative care like exterior painting that become more expensive when delayed.

Mars Hill Realty Group - Cyrene Corpuz-Salting, Applications Specialist

Mars Hill Realty Group

(18 reviews)

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Via Luxury Rentals - propertymgmt - Updated October 2026

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