We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Caroline helped us purchase our first home! As first time home buyers we had a lot of questions and…read moreCaroline was there to answer them all! She was so supportive throughout the process and listened to all our needs. We would recommend her to anyone who is looking to purchase a home. Thanks Caroline!

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.

This is our first time renting through Morris Green Properties, and so far the experience has been…read moreexcellent. Our agent, Kendra, made the entire move-in process seamless and was extremely communicative from start to finish. The office manager, Mary, has also been incredibly helpful and responsive anytime we've reached out. When we arrived at the property, we noticed the heater wasn't working. Morris Green immediately sent out a tech from AirZone Heating & AC the very same night, and they had it up and running in no time. Huge appreciation for their quick action. They also arranged for Sunbeam Carpet Cleaning to come out, and the carpets look great--our technician did an awesome job. Today, their handyman Ezekiel came by to repair a kitchen cabinet, and he handled it quickly and professionally. They'll also be returning to complete a few remaining items in the bathroom. So far, Morris Green has done a great job staying on top of service requests and making sure our family is taken care of. We truly appreciate the support and look forward to continuing our rental with them. Highly recommend!

They will rip you off at every opportunity. They will charge you a processing fee when its direct…read moredeposit of monthly rental and never reimburse you. They will refuse to return your full deposit for conditions of the home that existed when you moved in. They will look for any reason to not fix the issues with the property. They deny service requests or make it impossible for you to even reach someone at their business. Overall awful experience and the owner will cuss you out on the phone if you raise any issues with him, him being Aaron. They lie. Don't rent from them!!

I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

Great communication and availability from the team . Great people to work with if you are looking…read morefor property management.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.

Honestly, you have to work pretty hard to get a one-star review from me. There were times when I…read moreconsidered giving the Joplin two or even three stars, but they would not hear of it. Nope, they said. We deserve one star and we're going to earn it! And they have. Congratulations! First I want to give you a little background so you don't think I'm just some former resident with a grudge. We lived at this apartment complex for four years, so I know the place well. You might ask, "Why did you live there so long if it was that bad? Are you an idiot or something?" Good question, hypothetical reader. Thanks for asking. For the first few years, it was called Austin Gardens, and it was under different management. Some of the problems existed back then, too, but our two-bedroom apartment cost $795 a month and the office manager was a wonderful woman named Sandy who ran the property like clockwork. Austin Gardens was a community, and despite its flaws, we enjoyed being part of it. And then the place was sold to new owners. (Cue ominous violin music.) Gold Standard Asset Management. I'm not even kidding. You know there's going to be problems when your new overlords have a name that sounds like it came from an Ayn Rand novel. They immediately increased rent significantly and made living there much much worse. Most of the positive reviews here are from residents who lived in the complex when the property was under old management or new residents who have not yet enjoyed the full hospitality provided by Gold Standard Asset Management. And now... First off, the cockroaches. You've heard about them in other reviews. You might be thinking, "Surely, it can't be that bad." Well, I'm here to tell you it is that bad...and stop calling me Shirley. We are not messy people. We cleaned everything with bleach, we put all our food in sealed plastic bags, we put out roach traps and poison bait and silicon dust. Nothing stopped them. They were in the cupboards, they were in the dishwasher, they were in bathroom, they were in the bedrooms, they were in the refrigerator, they were in unopened bags of bread, they were in the microwave, they were in the toaster, they were in the couch, the were in the bed, they were in the closets, they were in the clothes, they were in the books, they were in the door hinges...IN THE HINGES. They're in the walls of every building. The only way to get rid of them is to tent every structure and kill them inside the walls. The owners and staff know this, but the owners won't pay for the cost of a full extermination, as well as relocating the residents during the process. I cannot stress this enough: if you move into the Joplin... You. Will. Have. Cockroaches. The staff rotates constantly. The owners are cheap, so they hire temp workers for the office and treat them terribly. They never stay longer than a few months. This means that your paperwork will constantly be misplaced and you will be charged random fees and work orders will be lost and packages will disappear. They tried to charge us the wrong rent on three separate occasions. I had to show them our lease every time because they could not find a physical copy on file. When we left, there were numerous lights around the parking lot that were burnt out, making it look like a scene from Silence of the Lambs at night. My wife refused to leave our residence after sundown because she didn't want to get trapped in Buffalo Bill's van. Fences and gates around the property are literally falling down. They shut off the water at least once a week for unknown reasons. The walls are thin and you can hear people in the apartments around you as though they were in the next room. The front gate never works ever. There's mold growing around the window and door frames. All of this built up until we finally decided to move. But the Joplin wasn't done yet. They wanted to make absolutely certain they'd earned that one star. We moved out during the first COVID shutdown. At that time, there were reports of landlords cutting rent in half or allowing late payment without penalties in order to help their residents in those financially difficult times. At the Joplin, they found a little paragraph in our lease that allowed them to charge us for an extra two weeks after we had completely vacated the apartment. Also, as the cherry on top, we moved four months ago, and they have not yet returned our deposit despite four emails, three phone calls, and two office visits. I know rent is cheap at the Joplin, but you can find apartments on North Lamar for similar prices. That's what we did and we're very happy about it. I promise you it's worth it to pay a little more in rent and ride the bus ten minutes longer. Please don't move into this apartment complex. I beg you. I have lived in terrible places in my life, and I can say definitively that this was the worst. I would live in a haunted garbage bin with Harvey Weinstein as a roommate before I moved back here.

ROACHES!! I've lived here for two years now. I would have left already, except that for the most…read morepart, I love it here! Most of the neighbors are great, the pool is perfect for summers, and you can't beat the price. But I have complained MANY times about the roach problem, and they won't do anything about it. They've "sprayed" and put down powder, and I've deployed many traps and poisons of my own, but it's a building-wide problem (I've talked to other tenants) that needs to be treated more seriously and permanently. It's so bad that I had to throw away my coffee maker, which they infested, and when I move out, my other kitchen appliances will likely get the same treatment. I'm a neat-freak and all of my efforts have made little to no difference. I'm not blaming the maintenance staff for the pests. It's an old building, so naturally I've had other problems, but those have always been solved swiftly, and with an impressive level of care. I had some unexpected emergency expenses come up, but as soon as my savings gets replenished, you can bet I'm out of here. A lot of my neighbors have lived here for years, and I wish I could stay. It's a shame that one treatable problem can ruin an entire complex. *Amendment - I took it down a star further because I'm now even having trouble with maintenance. The leak in the bathroom ceiling is back and it took them MONTHS to "fix" it the first time. When they did they did a shit patch job, got paint on my hand towel and left a mess. And, of course, the roaches are still here. Can't wait till my lease is up!!

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

This is a review of the real estate agent Miles Dellenney of The Agency Texas…read more // My husband and I were planning a move to Austin, TX from Dallas and came in touch with Miles after expressing interest in purchasing a home on Zillow. Within a few minutes, I received a text message with a request to chat on the phone. Miles worked hard to earn our trust and business in the early stages by making time for us to help us find the home we were looking for. Initially, we spent a lot of time texting, talking on the phone, and emailing back and forth to figure out a list of options for us. Since we were out-of-town buyers, we had to do a lot of pre-work before actually getting down to Austin to see properties. When we finally made it down, my husband and I spent an entire Saturday with Miles looking at homes. After this exhaustive search, we did not find a single home we liked and decided to change our search criteria. Bummed out and tired, we started the trek home to Dallas that Saturday night. Along the way, Miles sent a few text messages with some properties he wanted to show us if we were willing to stay another night. We turned around and checked into a hotel that night. We spent half that Sunday with Miles looking at properties that he thought we would like based on our personalities and our reactions to what we had seen the day before. And, amazingly, he was spot on! He had a great sense of the type of neighborhood and home that would fit our budget and lifestyle. We loved the homes we saw and placed 3 offers that night. But unfortunately, in this "hot" Austin market, even with competitive offers, none of our offers were accepted. We were back to Dallas and back to the drawing board. While my husband and I traveled for vacation that week, Miles looked at properties he thought would suit us well. He visited the properties on his own and recorded 5 minute-long videos showing us every detail of the home (along with colorful commentary)! He must have visited 10 homes for us on his own. At this point, we felt comfortable with Miles' understanding of our needs and tastes, so we placed an offer on his "favorite" home that he thought was well-priced and high value. We felt that Miles provided us with sufficient information to make an offer on a home that we had not actually seen in person. We knew we could trust Miles' judgment. He could have easily pushed us towards the higher price point homes, but he didn't. He looked for high value, above all. Miles recommended that we bid $15k under the asking price, even though we were perfectly comfortable with the list price. Our offer was countered with just $4k above our asking price, or $11k under list. What a deal! Somehow, Miles knew exactly what to offer. Thanks for saving us $11k, Miles! We went under contract and the process was smooth. Miles made sure that we were fully educated on every aspect of the process. Finally, one week before closing, my husband and I got to see the home we were signing up for. We loved it more in person than in the videos and felt that it was a true gem. We're grateful that Miles steered us in the right direction. We can't wait to move in! Not once during this entire process did Miles display any frustration with the amount of time we needed to make this decision as well as our constantly changing criteria. Miles was not only extremely professional but also a friend, taking the time to get to know us and even give us restaurant recommendations in the area. I hope that another reader sees this and contacts Miles for their Austin, TX (and surrounding area) home needs immediately. He is one of a kind!

We cannot speak more highly of Analeisa Barron from The Agency Texas!! Not only did she help us…read morefind our rental property when we moved to Texas from California but she also helped us find and closing on our dream home!! As many of you know the Austin market is fast moving and very stressful. Analeisa helped walk us though the home buying process and was always available to answer any of our questions!