I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Don is very realistic and a straight shooter. This was my first time renting a home and out of all…read morethe agents and companies we spoke with he had the lowest fees and by far the most simple process. I would recommend him. And he answers the phone and calls back. All the simple things to put me at ease being a first timer! But it wont be my last!

We worked with JC Adams to purchase our first home and had a wonderful experience from start to…read morefinish. As first-time buyers, my husband and I went into this process cautiously, not knowing what to expect. JC made the entire process feel manageable and even enjoyable. He is friendly, knowledgeable, and always took the time to explain things clearly so we felt confident in every decision. JC was extremely responsive and kept us informed every step of the way, which gave us so much peace of mind during what can be a stressful process. JC is thoughtful and professional, he truly had our best interests at heart and went above and beyond to make sure everything went smoothly. He had our backs and really helped us thoroughly examine every home option we considered. We're so grateful for his support and would highly recommend JC to anyone looking to buy or sell a home!

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

This is our first time renting through Morris Green Properties, and so far the experience has been…read moreexcellent. Our agent, Kendra, made the entire move-in process seamless and was extremely communicative from start to finish. The office manager, Mary, has also been incredibly helpful and responsive anytime we've reached out. When we arrived at the property, we noticed the heater wasn't working. Morris Green immediately sent out a tech from AirZone Heating & AC the very same night, and they had it up and running in no time. Huge appreciation for their quick action. They also arranged for Sunbeam Carpet Cleaning to come out, and the carpets look great--our technician did an awesome job. Today, their handyman Ezekiel came by to repair a kitchen cabinet, and he handled it quickly and professionally. They'll also be returning to complete a few remaining items in the bathroom. So far, Morris Green has done a great job staying on top of service requests and making sure our family is taken care of. We truly appreciate the support and look forward to continuing our rental with them. Highly recommend!

They were easy to work with, friendly and quick to respond to our needs. I will definitely use them…read moreagain and recommend to others.

I wanted an easy, minimal effort required property management setup and I got exactly that. It took…read moreless than 3 weeks to list my property, find a renter, get them approved, and lease signed. Thanks to Tyler and the rets of the Keyrenter team.

We had a very poor experience with Keyrenter Property Management Austin, particularly as tenants…read more From day one, there were multiple issues, including receiving the property in an unclean condition at move-in, poor communication and follow-through throughout the lease, and aggressive, money-driven tactics during move-out. The team appeared inexperienced and consistently unprofessional. Overall, this was the worst rental experience I've had as a tenant.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

I rented a home from them in Whisper Valley and they were always on top of any request and made it…read morea pleasant experience.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.

Honestly, you have to work pretty hard to get a one-star review from me. There were times when I…read moreconsidered giving the Joplin two or even three stars, but they would not hear of it. Nope, they said. We deserve one star and we're going to earn it! And they have. Congratulations! First I want to give you a little background so you don't think I'm just some former resident with a grudge. We lived at this apartment complex for four years, so I know the place well. You might ask, "Why did you live there so long if it was that bad? Are you an idiot or something?" Good question, hypothetical reader. Thanks for asking. For the first few years, it was called Austin Gardens, and it was under different management. Some of the problems existed back then, too, but our two-bedroom apartment cost $795 a month and the office manager was a wonderful woman named Sandy who ran the property like clockwork. Austin Gardens was a community, and despite its flaws, we enjoyed being part of it. And then the place was sold to new owners. (Cue ominous violin music.) Gold Standard Asset Management. I'm not even kidding. You know there's going to be problems when your new overlords have a name that sounds like it came from an Ayn Rand novel. They immediately increased rent significantly and made living there much much worse. Most of the positive reviews here are from residents who lived in the complex when the property was under old management or new residents who have not yet enjoyed the full hospitality provided by Gold Standard Asset Management. And now... First off, the cockroaches. You've heard about them in other reviews. You might be thinking, "Surely, it can't be that bad." Well, I'm here to tell you it is that bad...and stop calling me Shirley. We are not messy people. We cleaned everything with bleach, we put all our food in sealed plastic bags, we put out roach traps and poison bait and silicon dust. Nothing stopped them. They were in the cupboards, they were in the dishwasher, they were in bathroom, they were in the bedrooms, they were in the refrigerator, they were in unopened bags of bread, they were in the microwave, they were in the toaster, they were in the couch, the were in the bed, they were in the closets, they were in the clothes, they were in the books, they were in the door hinges...IN THE HINGES. They're in the walls of every building. The only way to get rid of them is to tent every structure and kill them inside the walls. The owners and staff know this, but the owners won't pay for the cost of a full extermination, as well as relocating the residents during the process. I cannot stress this enough: if you move into the Joplin... You. Will. Have. Cockroaches. The staff rotates constantly. The owners are cheap, so they hire temp workers for the office and treat them terribly. They never stay longer than a few months. This means that your paperwork will constantly be misplaced and you will be charged random fees and work orders will be lost and packages will disappear. They tried to charge us the wrong rent on three separate occasions. I had to show them our lease every time because they could not find a physical copy on file. When we left, there were numerous lights around the parking lot that were burnt out, making it look like a scene from Silence of the Lambs at night. My wife refused to leave our residence after sundown because she didn't want to get trapped in Buffalo Bill's van. Fences and gates around the property are literally falling down. They shut off the water at least once a week for unknown reasons. The walls are thin and you can hear people in the apartments around you as though they were in the next room. The front gate never works ever. There's mold growing around the window and door frames. All of this built up until we finally decided to move. But the Joplin wasn't done yet. They wanted to make absolutely certain they'd earned that one star. We moved out during the first COVID shutdown. At that time, there were reports of landlords cutting rent in half or allowing late payment without penalties in order to help their residents in those financially difficult times. At the Joplin, they found a little paragraph in our lease that allowed them to charge us for an extra two weeks after we had completely vacated the apartment. Also, as the cherry on top, we moved four months ago, and they have not yet returned our deposit despite four emails, three phone calls, and two office visits. I know rent is cheap at the Joplin, but you can find apartments on North Lamar for similar prices. That's what we did and we're very happy about it. I promise you it's worth it to pay a little more in rent and ride the bus ten minutes longer. Please don't move into this apartment complex. I beg you. I have lived in terrible places in my life, and I can say definitively that this was the worst. I would live in a haunted garbage bin with Harvey Weinstein as a roommate before I moved back here.

ROACHES!! I've lived here for two years now. I would have left already, except that for the most…read morepart, I love it here! Most of the neighbors are great, the pool is perfect for summers, and you can't beat the price. But I have complained MANY times about the roach problem, and they won't do anything about it. They've "sprayed" and put down powder, and I've deployed many traps and poisons of my own, but it's a building-wide problem (I've talked to other tenants) that needs to be treated more seriously and permanently. It's so bad that I had to throw away my coffee maker, which they infested, and when I move out, my other kitchen appliances will likely get the same treatment. I'm a neat-freak and all of my efforts have made little to no difference. I'm not blaming the maintenance staff for the pests. It's an old building, so naturally I've had other problems, but those have always been solved swiftly, and with an impressive level of care. I had some unexpected emergency expenses come up, but as soon as my savings gets replenished, you can bet I'm out of here. A lot of my neighbors have lived here for years, and I wish I could stay. It's a shame that one treatable problem can ruin an entire complex. *Amendment - I took it down a star further because I'm now even having trouble with maintenance. The leak in the bathroom ceiling is back and it took them MONTHS to "fix" it the first time. When they did they did a shit patch job, got paint on my hand towel and left a mess. And, of course, the roaches are still here. Can't wait till my lease is up!!

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

This is a review of the real estate agent Miles Dellenney of The Agency Texas…read more // My husband and I were planning a move to Austin, TX from Dallas and came in touch with Miles after expressing interest in purchasing a home on Zillow. Within a few minutes, I received a text message with a request to chat on the phone. Miles worked hard to earn our trust and business in the early stages by making time for us to help us find the home we were looking for. Initially, we spent a lot of time texting, talking on the phone, and emailing back and forth to figure out a list of options for us. Since we were out-of-town buyers, we had to do a lot of pre-work before actually getting down to Austin to see properties. When we finally made it down, my husband and I spent an entire Saturday with Miles looking at homes. After this exhaustive search, we did not find a single home we liked and decided to change our search criteria. Bummed out and tired, we started the trek home to Dallas that Saturday night. Along the way, Miles sent a few text messages with some properties he wanted to show us if we were willing to stay another night. We turned around and checked into a hotel that night. We spent half that Sunday with Miles looking at properties that he thought we would like based on our personalities and our reactions to what we had seen the day before. And, amazingly, he was spot on! He had a great sense of the type of neighborhood and home that would fit our budget and lifestyle. We loved the homes we saw and placed 3 offers that night. But unfortunately, in this "hot" Austin market, even with competitive offers, none of our offers were accepted. We were back to Dallas and back to the drawing board. While my husband and I traveled for vacation that week, Miles looked at properties he thought would suit us well. He visited the properties on his own and recorded 5 minute-long videos showing us every detail of the home (along with colorful commentary)! He must have visited 10 homes for us on his own. At this point, we felt comfortable with Miles' understanding of our needs and tastes, so we placed an offer on his "favorite" home that he thought was well-priced and high value. We felt that Miles provided us with sufficient information to make an offer on a home that we had not actually seen in person. We knew we could trust Miles' judgment. He could have easily pushed us towards the higher price point homes, but he didn't. He looked for high value, above all. Miles recommended that we bid $15k under the asking price, even though we were perfectly comfortable with the list price. Our offer was countered with just $4k above our asking price, or $11k under list. What a deal! Somehow, Miles knew exactly what to offer. Thanks for saving us $11k, Miles! We went under contract and the process was smooth. Miles made sure that we were fully educated on every aspect of the process. Finally, one week before closing, my husband and I got to see the home we were signing up for. We loved it more in person than in the videos and felt that it was a true gem. We're grateful that Miles steered us in the right direction. We can't wait to move in! Not once during this entire process did Miles display any frustration with the amount of time we needed to make this decision as well as our constantly changing criteria. Miles was not only extremely professional but also a friend, taking the time to get to know us and even give us restaurant recommendations in the area. I hope that another reader sees this and contacts Miles for their Austin, TX (and surrounding area) home needs immediately. He is one of a kind!

We cannot speak more highly of Analeisa Barron from The Agency Texas!! Not only did she help us…read morefind our rental property when we moved to Texas from California but she also helped us find and closing on our dream home!! As many of you know the Austin market is fast moving and very stressful. Analeisa helped walk us though the home buying process and was always available to answer any of our questions!