I greatly appreciate Don as our property manager. He is quick to respond to any queries we may…read morehave, handles maintenance issues at our rental property without delay. He is extremely knowledgeable in his field, very personable and trustworthy. Bettina Kelly

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

The team at Marshall Reddick has been doing an excellent job managing my property that I purchased…read morethrough them. In 2014 I bought an investment property in Round Rock, TX through Marshall Reddick Real Estate (using the 1031 exchange process). The property has been doing great and accumulating lots of equity over the years, but I wasn't quite satisfied with the other property management company I was using at the time. A few years ago I switched over to using Marshall Reddick for property management, and they have been extremely proactive in maintaining all aspects of my property, from tenant coordination to maintenance/repairs and everything in between. I still check my statements and invoices, but my confidence in the team's ability to manage my property means I don't need to go over every line-item and check for mistakes, which is something I've had to do with property managers in the past. Everyone on the team has been super responsive with email communication which is very important to me as a landlord. Whenever there is a maintenance or tenant-related decision to be made, someone from the management team presents me with clear-cut options in a timely manner. I rarely have to do my own research because someone from the team already has, and this means I don't have to spend time looking into something that's outside my wheelhouse. I can totally rely on them to get the job handled. Aside from the Round Rock property, I also have a property in Phoenix that I purchased through Marshall Reddick in 2011 and I'm happy to say that both properties are still doing excellent! The amount of equity that they have appreciated is astounding all on its own, and the monthly cash flow I'm receiving is a great addition to my passive income. Speaking of passive income, I've also been participating in private lending through Marshall Reddick, earning interest on a handful of loans that I've been the noteholder on. I guess I really have Marshall Reddick Real Estate to thank for a large part of my passive income portfolio, so big thanks to everyone there who has helped me grow into a real investor!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

I have no idea why Associa is so poorly rated. I just bought a condo at Silverado Condominiums in…read moreAustin, and Associa has taken care of my issues in under a couple hours both times. They are extremely friendly, communicative, and quick! The first issue was getting pest control out - they coordinated next day service. Second issue was a plumbing issue due to an upstairs neighbor - Associa coordinated SAME day plumbing assistance and communicated with the owner of the unit on my behalf to get everything fixed. They have been great keeping me in the loop about status of my issues as well. I understand different people manage different properties, but their representatives for Silverado Condominiums have gone above and beyond. I *highly* recommend them. If you have trouble with your particular condo, you should report the issue to Associa, because it's most likely just an issue with your representative, and not the HOA as a whole.

This company is terrible no one here knows what they are doing. I have been trying for a year to…read moreget a simple pool key! Zero stars

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Ivan provided exceptional service from the beginning to my family and I. They were kind, effective…read moreand helped us reach out goal to lease a home that worked for us. We appreciate, Ivan and the team Much appreciated for the service. Michelle Felix

After living on the property for 3 years, I left it in excellent condition--I'm a maintenance…read moresupervisor, and I actually left the place in better shape than I found it--yet they essentially stole my security deposit.(1800 $) The maintenance service is abysmal, and dealing with the office is a total headache; no one ever communicates with the residents. In short, I wouldn't recommend this place to anyone.

Knippa Properties has done it again! They recently sold our home and we couldn't be happier!…read moreClayton took care of every detail from start to finish. His professionalism and experience made our home sell quickly and smoothly. In this insane housing market, Clayton navigated the whole process with ease. We also bought our home through Knippa Properties five years ago and had the same incredible service and experience. Sell or buy with the Knippas! You'll be in good hands with their wonderful team!

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

I was introduced to Rudy and Marshall through a friend. I had a single home that I used to rent…read moreout. They convinced me to sell the home and buy a duplex through a 1031 exchange. I now make more money each month on the duplex. They were super knowledgeable and helpful in guiding me through the 1031 and all that. And they did a great job managing the repairs on the home to sell and then on the duplex to rent out. They are accessible and provide a personal touch that I didn't get from my previous property managers. These guys rock!

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I start this review by saying I was a full-time, licensed realtor for many years and I'd…read morehad/managed investment properties before so I felt confident in my ability to manage my own property. Unfortunately the tenants I signed with paid very late and eventually didn't pay at all. I reached out to Esmeralda not knowing if she would help us because she didn't place the tenants. Not only did she help us, she immediately stepped in to manage all communication with the tenants going forward and even handled all the details of the eviction process. It's just so difficult to put into words what a relief it is to have her on our side. She is very professional and matter-of-fact and simply doesn't get sucked into what can so often become an emotional situation (I know I was certainly emotional!) The word "blessing" is not one I use lightly but that's the perfect descriptor for Esmeralda and her business. I'm so grateful to have found her and will recommend her to everyone I know!

Esmeralda was so fast and responsive. I couldn't have asked for a better onboarding experience!…read moreHave only been a customer for a few weeks but love the professionalism and responsiveness.