Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

Great communication and availability from the team . Great people to work with if you are looking…read morefor property management.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

Super pro short term rental management team with great communication and speedy responses. This…read moreteams has the STR business model down to a science. They will take immaculate care of your property inside and out and take good care of the travelers. Highly recommend.

Austin and Gentlenest have been awesome for my small short-term rental in Austin. We have worked…read moretogether since 2020, and his work ethic, compassion, and communication have been a dream. He's very open to feedback, and he sweats details that I don't think (or care) about.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Very happy with everyone on this team that I have interacted with. They cost more per month that I…read morewas paying, but it has been money well spent. They handle many small tasks in-house as part of their fee, seem better at gauging reasonable market rates, and the vendors / contractors they have recommended have done excellent work at fair prices. I have confidence that the properties are being well maintained and that tenant issues are handled promptly. I have 2 duplexes = 4 tenants, and had to leave Austin in 2010. Have had 2 other property management companies since; one kept costs low by ignoring long-term maintenance that the tenant didn't report, the other outsourced everything ($114 to put mylar numbers on mailboxes!). With property taxes and insurance skyrocketing, I had started to go cash-negative -- until hiring Tx Property Manager. Now have the cash for preventative care like exterior painting that become more expensive when delayed.

These guys are fair, honest and customer centered focused. The fees are reasonable and probably a…read moretad lower than most other local companies. They are a father / son team working together offering personalized service. I highly recommend giving them a call.

We rented an Eanes managed house for over 10 years. We first leased with Jim and Rikki and then…read morewith Samantha. They respected our privacy and always seemed to make sure we were comfortable in the house my kids consider "home". They quickly serviced any problems or repairs we needed and even made a few upgrades during those 10 years. When we had season of life issues Samantha was understanding and encouraging when she could have just been a stereotypical "landlord" and she helped us get through our challenge. We didn't know we were going to stay there a decade but we had a great experience and could focus on raising a family rather than deal with being homeowners.

This company is the best. Samantha is very helpful in getting good workmen out to your property…read morewhen needed. Eanes has been in business for a long time which is no surprise considering their quality service. My house never stayed on the market long when Sam was managing my house. I would still be with Eanes had I not taken my house off the market. Gayle P.

We purchased an investment property earlier this year through Tim Hendricks, VP Real Estate! Tim is…read morehighly skilled in what he does. He knows the investment market incredibly well and has provided fantastic results for us already! He is knowledgeable, professional and very courteous. Thank you Tim! Our property has been managed through Jessa, at Owner Support. She has done a terrific job of taking care of all of our needs. She is very responsive and quick to answer questions, is an excellent communicator to both tenants and owners alike, and is very polite and professional. Thank you Jessa! We will continue to use Darwin Homes for all of our real estate needs and highly recommend them!

My experience with Darwin Homes was extremely disappointing and stressful…read more I applied for a home, paid $255 in application and administrative fees, and a $1,956 security deposit after being approved. I then signed a 12-month lease with a confirmed move-in date of April 11. Just one week before my move, I was informed the property would not be ready--completely disrupting my plans with little notice. They offered an alternative property, which I accepted in writing. I was told I would receive a new lease after their office reopened following a holiday closure. Instead, I was later told another applicant was being considered for the same property and that I would need to wait 48 hours--despite already being approved and having paid my deposit. After this, I was told I would receive a full refund. However, communication was inconsistent and difficult. I had to repeatedly follow up, and while I was told on April 7 that my refund had been processed, as of April 15 I have still not received any funds. Overall, this experience reflects poor communication, lack of organization, and a failure to follow through on commitments. What should have been a straightforward leasing process turned into a frustrating and financially stressful situation. I would strongly encourage others to proceed with caution.