In addition to my choice of realtor, working with Max Leaman and his team was the best decision I made in my home buying process. In fact, I am convinced that there is not a better mortgage company to work with in Austin. Max and his team not only provide the best customer service you could hope for, they are incredibly knowledgeable and efficient at what they do. Max and his team took all of the stress and guesswork out of the qualifying and home buying processes. In fact, their efforts left me with very little work to do myself period. Though I understand that Max and his team are kept incredibly busy, there was not a single moment that I didn't feel as though I was their only client. I could't imagine putting my confidence in anyone else. Max and his team are extremely communicative and efficient. I was never asked to do the same thing more than once and was kept abreast of how everything was progressing, by phone and email (I accomplished my home buying process almost entirely from the state of Florida while my husband was overseas on a military deployment). Max and his team worked incredibly quickly throughout the entire process. After explaining my situation and expectations to Max and his team, they worked to move heaven and Earth to help us secure and close on our home in ONE MONTH with a VA loan. If you are unfamiliar with the mortgage process, or with a VA loan for that matter, please understand this is no simple feat. His efforts to work with any parties across the transaction took all of the stress and legwork out of the equation for me. He and his team are your best bet for navigating the Austin market. I assure you that you will not only be impressed, but you will walk away with your own home buying success story after working with the Leaman Team. Don't waste your time considering anyone else. read more

We are beyond grateful to Amanda, Teena, and Janey for their outstanding support in securing our loan. Our financial situation presented unique challenges, and the home we were purchasing required a new roof to meet insurance and underwriting requirements. On top of that, we were working with a quick closing timeline, which could have made the process even more stressful. But thanks to this incredible team, everything fell into place seamlessly. From day one, Amanda, Teena, and Janey demonstrated their expertise, dedication, and genuine care for our success. They supported us in getting the best interest rate available so we know we got the best deal possible. They stayed in constant communication with us, keeping us informed and aligned every step of the way. It was clear they were going above and beyond to address every detail, ensure we met deadlines, and overcome hurdles that arose. Their collaborative effort and unwavering commitment made what could have been an overwhelming process feel manageable and even reassuring. We cannot thank them enough for their hard work and determination to make our home dream a reality. Their professionalism, responsiveness, and personal touch truly set them apart. We are forever grateful to this amazing team and would recommend them without hesitation to anyone looking for a loan officer team that genuinely cares about their clients and delivers exceptional results. Thank you, Amanda, Teena, and Janey--you are the absolute best! read more

Max might just be a genius. I say this in all honesty--he is super organized, friendly to the point where you think you might have known him your whole life, professional, and honest. This is our first home and we were almost paranoid about trusting our financial future to someone we did not know. Max set us at ease very quickly. Not only was he completely thorough in his explanations, he was more than patient when we didn't understand. He was upfront and professional with serious bits and laid back and friendly in the not-so-stressful moments. Max continues to keep in touch after closing--shortly after we closed we got a smiley face magnet from him, which is all Max. Today we got a an address stamper(oohlala!). In addition to all this, we got an AMAZING interest rate. So, honestly I cannot imagine you get better service anywhere in the metro Austin area. Mostly because Max isnt faking it--he obviously enjoys providing customer satisfaction beyond expectations. And yes he does come to closings, and we were funded in under an hour. He called us before the Title company did! Meet with him, he DOES have your best interests in mind! read more

My husband and I were looking to buy our first home. We had hesitations about going thru such a process. I had lunch with a friend who highly recommended Max Leaman's office. I reached out to Max the very next day and from that phone call we were on our way to buying our first home. Max pre approved us within the same day and walked me thru the steps of buying a home. We made an appointment to meet in person in which I felt like he truly cared about us and understood how important this was for us. He was playful with my children in the office, patient with me and my husband and always informative of what's to come. He did not string me along with false hopes or expectations. He gave me facts and accurate numbers, so accurate he came within about $50 of what he projected our monthly payments would be at the beginning! I have recommended him to everyone that has mentioned they were looking to buy a house and will continue to support his office. His team of professionals (Max, Amy and Janey) have nothing but good intentions and dedication to their clients. Give him a call if you want to own a home! Daesiry C. read more

I want to start by saying that everyone I interacted with at Max Leaman was extremely prompt, professional and patient, especially my loan officer Jori. I was a first time home buyer, so I knew almost nothing of the process. On top of that, the condo that I put an offer in for ended up being non-warrantable which added a whole new set of loan rules and restrictions that most mortgage lenders wouldn't even touch. I was able to secure the loan I needed and get advice during every step of the process. I was able to get a new lower interest rate during closing even after my loan had funded. I also ran into a small complication that needed to be resolved outside of business hours for an offer I put on a place. Jori responded to my email and put time in during her weekend to help me with what I needed. I couldn't have picked a better company to use as a first time buyer. I will definitely use them again and have recommended them to friends. Even if you already have a specific lender in mind, you should do yourself a favor and give Max Leaman a call anyways. read more

I found Max through this site when I googled "Best Austin Mortgage Lenders." The first thing I thought was "These reviews are too good to be true!" The second thing I thought was "Holy smokes - I went to middle school with this guy!" While I know I might be one of the few individuals who worked with Max and knew him years ago, but what I also know is that he gives the same personal, professional attention to all of his customers. We were looking for houses in Houston, and we did most of our work on the weekends. This was never an issue for Max, as he was available at a moments notice to send pre-qual letters, etc. When you're buying a house there are so many variables that are difficult, if not impossible to control. If you choose Max as your lender, I guarantee that part of your home buying equation will be good to go. Plus - the best part is you don't have to sacrifice on rates to get 5 star service. Max is very competitive AND a master of customer service. Thanks Max! We'll be back in a few years when it's time to move! read more

These guys literally saved my life. This is to thank the tireless efforts of Amanda and Janey at Max Leaman Mortgage. Amanda worked with me for months to finally get approved. She responded to every email and answered every phone call. She was knowledgeable about the complexities of the approval process I was going through, and gave me all the right advice on how to get it done. Once approved, every member of the team at Leaman worked like mad to quickly get me through the escrow and underwriting process, because I was racing against the clock on a hard move date. If they hadn't stepped up to meet my specific needs, I would not by typing this review from the study in my new house in Cedar Park. Thank you for everything, as my family can now enjoy living in the home we always wanted, in a neighborhood where the kids and grow and enjoy life. Thanks for your professionalism, your quick responsiveness, and also for your perpetual great attitude! Thanks for everything! read more

I was a first time homebuyer when I first went to Max who was recommended by a family friend. Max showed incredible patience with me and my multiple questions and concerns. He took the time to keep me informed at every step and made sure and identified any pitfalls that may come up during the process of finding a new home. It was extremely comforting knowing that I had someone with so much experience behind me while I was going thru the largest purchase of my life. I came back to Max a couple years later to refinance and was pleased again. Max was the same patient, informative, and trusted advisor he had been the first time around. Max is a throwback to what doing business is supposed to be. It is where honesty, integrity, and caring about your customers are always the way you do business, not the exception. Max has embraced these principles in his work. Max has a customer for life in me. You should be next! Sincerely, Martin D. Reed read more

Wish I had more stars to click. I created a Yelp account just so I could give a review for Max Leaman! I'm used to using Yelp for stuff like restaurants, but I am certainly glad I trusted it's users for advice on my mortgage! I had so much trouble with other lenders, but Max and his team got it done for me! GOT. IT. DONE. This was my first home buying experience and Max happily walked me through each step. He's very smart, experienced, organized, and thorough and he is just straight up good at what he does. He's an all around fun and awesome guy too. Bonus! Everything happened very quickly. Quick response times. Quick approval. And quick closing date (closed almost two weeks early). I fully endorse Max and his team. I will go to him for any and every other house in my future. If you don't make this your first stop after reading this, you'll be wasting time and/or making a mistake. Leaman for life. -Zach read more

Jori + Janey = Complex loan made easy! We found the Leaman team through extensive online searching and yelping, and couldn't be happier with our choice. We worked with Jori (loan officer) and Janey (loan processor). They are experienced, professional, friendly, and very prompt in answering our questions. Our loan file is complex, but the Leaman team made the refinance of our investment condo seamless. The float-down offer is great! One week before closing, Jori lowered our inital locked rate of 3.625% to 3.375% at no cost to us. What a treat! The final outcome: Five weeks after we submitted our refinance application, the Leaman team slashed our interest rate in half, lowered our monthly mortgage payment, and shortened our original loan term by 9 years! What else could one ask for in a mortgage broker or loan product? We highly recommend the Leaman team with four thumbs up! read more

I have conducted a couple of transactions with the Leaman Team and was very impressed, which is why I contacted them the second time. I have done 11-12 personal real estate transactions in 30 + years and have never had an experience that came close to the positives. No surprises, professional, thourough/tended to the details, had creative ideas, good rates, and the responsiveness unparalled. They get what client service is and in today's business world where often there is marketing sizzle and not much steak, it was a very welcomed and enjoyable experience. Jori Stern was very knowledgeable, pleasant/positive, helpful, and extremely responsive, even on a couple of weekend questions. The Leaman Team step by step process seemed experience based and the documentation and closing phases were fluid. No hesitation at all recommending Jori and the team! read more

Our experience with the Leaman team was wonderful. We just bought our first home in Abilene TX. Sherri, our loan officer, and Janey, our loan processer, were very helpful every step of the way. Unlike other companies that we talked to, where it seemed like a big chore to get a human response (days and days of leaving voicemails and emails with no answer), we almost always heard back from the Leaman Team on the same day. They also did a great job explaining what was going on, so that when we were waiting for things to go through, we knew exactly why. I also want to note that they did a wonderful job with the distance. We never drove down to Austin - everything was done over the phone and through email, and it didn't make the process difficult at all. I definitely recommend the Leaman Team to anyone anywhere in Texas who is looking to buy! read more

We first found Max Leaman online and had the pleasure of dealing with Jori Stern. She was courteous really helpfull and extremely diligent in getting our first loan application completed and approved. After searching we didn't find a house so decided to wait for another year. The past 6 months we started looking again and Jori was great at remembering our situation knowing what we were looking for and got us approved in no time. This past December we closed on our first home and Jori was a great help every step of the way. She would outline step by step instructions and ensure that we completed every document required to alleviate any concerns or problems that we had. My wife and I can not speak highly enough of this company and we will definitely be using them again when we some day decided to buy another house! They are awesome ! read more

I wanted to take a moment and share my experience working with PrimeLending . I truly appreciated and continue to appreciate the attention paid, the willingness to answer questions and the friendly communication. Amy Bailey Oehler took the time over a year before I started the process to answer questions when I wasn't yet applying. As a newbie homebuyer and doing it on my own, I was quite nervous about the process, working with Amy and the PrimeLending team made it so much easier. Also, I spoke with multiple real estate agents who brightened when I said I was working with Prime. Real estate agents seem to know Prime for their timeliness and for them being easy to work with. The rep at the title company did today as well. The title company commented on Prime's complete and efficient closing paperwork. Thanks again to PrimeLending! read more

My experience with the Max Leaman team was amazing. Being newcomers to Austin from another state, we were working with a national mortgage company and the process was so cumbersome and difficult. Our agent suggested working with Max Leaman and I can honestly say that Max and his team really got the job done. Our loan was closed quickly and efficiently. Little issues that crept up were dealt with immediately and the process did not slow down. Being new to Texas, Max's advice regarding real estate transactions in Texas was extremely knowledgeable and helpful. It really was a pleasure working with Max and he is someone I came to really trust. My agent was correct in saying what great service the Max Leaman team provided. They really get the job done. You should give them a try. 5 Stars for the Max Leaman team! read more

I will keep this very simple: you won't find a better lender than Max Leaman Austin Mortgage. Not in Austin, not in Texas, not in the U.S., and, I believe, not in the world. I did extensive research to find, literally, the world's best lender. And it ended up that lender was right here in Austin. Jori, Meagan, and everyone else who helped me made the lending process absolutely seamless. I felt confident through every step, from the beginning to closing, that I was in the best hands. My refi situation involved some complicated details. But this team performed like the pros that they are. I closed on time, and with no hidden fees. Skip your research and just go to Max Leaman. Jori Stern and Meagan went above and beyond. I am so glad that I chose them to be my lender; their customer service is the best. read more

Max Leaman and team are awesome! I am now a first time homeowner thanks to him. I had not originally used Max on my first two attempts. Well, those two attempts were an absolute disaster and a waste of three months and a few thousand dollars. I left feeling defeated while questioning the process. Feeling like I had lost again I was referred to Max Leaman to see if he could save my second attempt. Max took this deal, turned it right around and got it done in three weeks. He and his team were there step by step and knocked it out of the ballpark! I am sure Max would say this as well but his team is second to none. This group wants it to work and wants it done right the first time and will do what it takes to get it done. I could not be more pleased in using them. It's 6 stars from me. Thanks Max! read more

When my girlfriend and I purchased our first home together Max went above and beyond what we expected. From the start, he explained the process in terms that were easy to understand. And throughout the process he facilitated our loan application, approval and funding. Our situation created some hiccups, but he was there as a problem solver and made the deal happen in quick fashion. Max attended our closing even when our realtor did not. When the escrow officer excused herself to make copies, Max continued the closing, explaining the process the entire time. in addition to his excellent service and knowledge, Max is an affable guy who always makes you feel comfortable in what, at times, is a stressful process. I would highly recommend Max as the mortgage broke of choice. Will read more

We worked with Jori Stern on a home mortgage for our investment property in Austin and we were very impressed with her promptness and her professionalism in getting our loan funded. Jori provided us various options on our loans and answered all our questions on them patiently. She provided comparisons between different options and was happy to explain what each line item was about when we had questions. We're from California and all our transactions were done remotely. Jori assisted us with our loan documents, document signing and through escrow. She made sure that even when she was out of town for a couple of days, we were taken care off by via her colleague. Overall, we are very impressed with Jori and recommend her without any reservations. read more