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    Deborah Ginac- Capstar Lending

    4.6 (8 reviews)
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    Max Leaman Austin Mortgage - Max Leaman, Leaman Team - Branch Manager/Senior Loan Officer. Serving mortgage clients since 2001.

    Max Leaman Austin Mortgage

    (369 reviews)

    Far West/Northwest Hills

    We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

    I reached out to a couple of lenders to explore my options and ultimately chose to work with Max…read moreLeaman/The Loan People. I was assigned to Amanda, who was absolutely fantastic. She quickly reached out, got me preapproved right away and was incredibly responsive to all my questions throughout the process. We placed our offer on November 22 and closed on December 19. The team was able to get my loan approved and closed in under 27 calendar days, which included weekends and the Thanksgiving holiday so really around 17 business days when you think about it! These guys definitely have their process down. That said, the origination charges (processing/underwriting) were higher than some of the other lenders and when I requested a reduction in these charges, they didn't budge and instead referenced the points buy down, which, while in the origination category, is a seperate line item than the processing/underwriting line items. A younger version of me would have pushed harder on this to save a few hundred bucks, but I chose not to but definitely getting a mention in the review though so... *shrugs* Overall though, I would definitely recommend them, and especially Amanda, due to her expertise, communication, and efficiency.

    Marsha Wiley - Benchmark Mortgage

    Marsha Wiley - Benchmark Mortgage

    (6 reviews)

    Far West/Northwest Hills

    They say house buying is one of the most stressful things you can do in your lifetime. That may be…read moretrue, unless you have Marsha on your side! Marsha stood by our side at the ready during the whole process - from filling out the first bits of information to the final night before closing (yes, she was still answering our questions with a smile on her face till the final pen hit the paper). She allowed me and my husband to ask any and as many questions as we like - no question was a dumb question. I cannot express enough appreciation for all her hard work, patience, and positive attitude that she brought to the whole process. Our house buying adventure was definitely made easy by Marsha and her team. THANK YOU!

    Marsha has been one of the most professional and knowledgeable folks I have worked for in a long…read moretime. Marsha was able to answer all my questions, and she also worked with our real estate agent very well. My husband and I were moving from Seattle to Austin, and Marsha was able to get us pre-approved and end to end closed in a rushed manner, given we did not unfortunately have a lot of time. It all came together beautifully, and Marsha really went to extra mile for us. It was truly appreciated, thank you Marsha! If you are looking for someone to work with who really knows their stuff and loves helping people, Marsha is the right contact for you. Thank you Marsha! Lisa and Shawn Jackson

    Marshall Reddick Real Estate - Logo

    Marshall Reddick Real Estate

    (29 reviews)

    Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

    I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.

    Deborah Ginac- Capstar Lending - mortgagebrokers - Updated May 2026

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