We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

Fantastic experience working with Jori Stern and the Leaman Team! Jori was responsive,…read moreknowledgeable, and made the entire mortgage process easy to understand. Everything went smoothly, communication was excellent, and I always felt like I was in good hands. Even my realtor and the listing realtor both said that Leaman is top of the class. Highly recommend!

I had heard horror stories of people doing refinance loans with other banks. I called Chad because…read morehe had helped me get the original loan for my first house. I remembered he made the process easy and had videos explaining everything step by step. I went to him again. I was not disappointed! Everyone on his team was very nice and let me know what step I was in in the process. The whole thing was as stress free as this process can be. The team was very easy to work with and responded to all my questions. I have recommended Chad to everyone I know.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

I first met Mr. Bashaw at a training he did on something called a Home Path Renovation Loan. After…read morethe training, I contacted Mr. Bashaw and completed a loan application. It all went south after that. There were communication problems from beginning to end. His team failed to clearly explain (I honestly don't think Bubba or his team knew the Home Path Renovation Loan process) that a HUD consultant would need to be involved with the Home Path Renovation Loan for which we applied. This oversight costs us weeks of critical time and contributed to our loan file being significantly delayed. The most remarkable error (one which I reported to the Consumer Financial Protection Bureau) was that Bubba's team ordered the appraisal through an Appraisal Management Company that was rejected by the investor underwriting our loan. This error resulted in even further delays in our loan file and caused our seller to require a substantial increase in earnest money commitment in order to extend our contract date. This mistake was simply a matter of Mr. Bashaw and his team not understanding the loan product he sold us. We ultimately switched lenders and were able to close on our home, but the drama and rollercoaster ride we were on because of Bubba and his team's incompetence was an experience I would not wish on anyone.

This was our first time to deal with the selling and buying of a home at the same time and we were…read morenot prepared for the stresses we were going to go through. After wasting so much time with a big bank and getting the worst news with about two weeks to go, Austin's Lender stepped up and delivered in amazing fashion. Everybody was a joy to speak with and did everything to set our minds at ease. Austin's Lender kept in contact with us and kept us in the loop about the process. This is something we were NOT getting from the big bank. They never made us feel as if we were a bother. Everybody was forthcoming and approachable and that made a HUGE difference in our experience and stress levels. Our experience from first call to close has been outstanding and I will recommend Austin Lenders to any of my family and friends to use for their home buying needs.

My wife and I were referred to Rachel Brown with Austin Capital Mortgage by our realtor, and we…read morecould not be more happy with the service she provided. She was able to get us a very low mortgage and and was even able to adjust it within the lock in period when rates dropped even lower. We were first time homebuyers so throughout the process we had a lot of questions that Rachel was more than willing to provide the answers to in a very timely manner. It was always great to know that when a pressing need arose Rachel was just a call away to help with us understand and take the appropriate action. She even made the trip to be at our closing in Houston to be sure we understood all the documents during the process. We would highly recommend Rachel and Austin Capital Mortgage to anyone looking for a new home or to refinance.

This was a very smooth and organized team at Austin Capital Mortgage from start to finish. They…read moretold me what I needed to do helped me along the way and got me the paperwork that I needed. Jeff responded quickly to all my questions he returned. My calls promptly and the whole team is very organized. I refinanced my home in three weeks from the first call to closing. thank you Jeff for making my refinance, so smooth and stress-free. I recommend Austin Capital Mortgage to anyone that is looking to refinance their home or purchase a new one.

Mindy Bakker is one amazing woman! She is the kind of person that will take your call at 8:30 p.m…read more with complete patience and walk you though all your questions. I never felt pressured to choose or afraid to make an ask, which is important to me. She is super smart, honest, and WORKS HARD. Did I mention she works magic with numbers? Her and my realtor (Johnny Ronca) were THE dream team that helped us get the perfect house at the best terms possible, and closed and wrapped in under 30 days! Mindy is a joy to work with and an absolute sweetheart. She brings much needed fun and vitality to the home buying process. I am a very satisfied and happy client. Thank you Mindy! Look forward to the next opportunity I have to choose you as my broker!

I can't say enough about how wonderful Diana Olmstead and her team were throughout the entire…read moreprocess of our recent home purchase! They were extremely efficient, thorough, helpful and also very informative. They were unique in that they took the time to update us at each stage of the process and provided explanations for each step in the journey. They know how to get things done, and done correctly the first time, which is a testament to them putting their customers first. I will always use them and recommend them to anyone who needs financing for a real estate purchase!