Have worked with over a dozen mortgage brokers over the years and Shelly is, by far, the best…read more Shelly and her team are knowledgeable, professional, and friendly. Rates and fees are the best around.

Shelly Roark is badass and everything you need in a Mortgage Lending pro. She was available,…read morecommunicative, clear, and intelligent regarding all my dumb questions. This is who you want to work with when buying a home.

Lance Rosenquest at GoodlifeMTG was phenomenal to say the least. I am a first time home buyer and…read moreknew nothing about the process of buying a home. Lance literally wrote me a manual on the process. There were over 30 emails exchanged between the two of us. Each of which he responded with a nearly full paged detailed message. He even helped me in resolving a credit report issue I had. My credit and financials were far from ideal but he helped me where others would have just written me off. I absolutely recommend him to anyone who is looking for a person who actually cares and doesn't just see you as a paycheck. I can assure you the effort and time he put into helping me was more than his potential earnings. The mortgage I was looking for was a small amount so I know it wasn't all about the money for him he genuinely wanted to help. Thanks Lance! -Antonio Delgado here is his email if you are looking for a mortgage lance@goodlifemtg.com

Got a great rate and the process was easy and stress free!read more

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Austin First Mortgage usually directly provides the lowest interest rate on the market. They are…read morevery motivated to get things done in time BUT they tends to put everything they requested from the customer's (loan applicant) end on extreme rush. They once sent me a document of more than 30 pages and ask me to sign within 2 hours. They also sent me a list of requested 7 or 8 documents (e.g. copy of ID, bank statements, etc.) and expect me to get all of them ready within the same day. Every time if you do not provide what they need in time, they will "remind" you that the delay from your end might DELAY CLOSING. It was a thrilling experience, but once passed this phase (and got used to their style and pace), it went smoothly. The front desk lady who will be processing your "lock rate" documents sounds grumpy and very impatient. All the other people I have worked with from Austin First Mortgage were pretty nice and helpful (except that they put everything on rush). I do recommend the management at Austin First Mortgage to consider training their employees to be more courteous to the clients. I am really glad that they were able to get the loan ready to close the transaction on time. From what I have heard, some big banks does not push you (or not even follow up with you regularly) for the documents but it usually ends up delaying closing. To sum up, I would recommend Austin First Mortgage to people who want to get their loan ready in time. But it does take a while to get used to their "pushy" style. However, if you cannot stand being "bossed" around at all, my suggestion is to get a quote from Austin First Mortgage (as they usually directly provide the lowest rate on the market) and then go to your bank and ask them to match the rate.

First off, their rate is very competitive…read more But be ready with bad service and lack of communication. We closed in almost 90 days. First 60 days, we uploaded Loan application and many documents. Locked in rate. Didn't hear for 60 days. Kept trying to reach them. Their main phone number - a receptionist who doesn't know anything got unfriendly and just transferred me to a voicemail. Nobody ever called me back. I called direct phone number of the person sssigned to me. Her phone said "this mailbox is full. Goodbye". Could never leave a voicemail on her phone. When I emailed them, there was hardly any responses once I paid them $500 to start the process. I prayed they really processed our refi. Otherwise I lost $500 The last 15 -20 days the person kept emailing us wanting this, that, although many documents we already uploaded in their system. And always hurrying us up.. .. I need this ASAP.. ..need that ASAP.... First she said would close in 2 weeks. Then suddenly on Thursday night emailed me saying wanna close on Saturday morning. Well, I didn't open my email till Friday afternoon and I wanna review the numbers she put together to make sure nothing was wrong. We are not talking small amount when it comes to refi house. I emailed her saying "can we close on Monday?" She said nope .. rate gonna expire. Well, if they didn't drag their feet the first 60 days, rate wouldn't have expired. Until Friday night, I still didn't know where the title office is. We normally go title office to close. It turned out Saturday morning the person from title company called to setup closing time at our house. Even after closing, we still got an email from this mortgage company, asking my Company HR was I still employed ? Then they emailed asking if my house was damaged in Feb winter storm, sent them pictures of our house and signed declaration our house wasn't damaged. They stay true to their quoted numbers but the pain , lack of communications and disorganization make me hesitate to use them again. Only go if you are ok with very little communication

Great on the front end of the deal but if you want you escrow funds released to buy your next home…read morebe prepared to wait and be run around! I called the escrow number they gave and got run around for over 25 minutes!! Entering my acct number and other ID numbers over and over. Talking to half dozen people who can do nothing but offer polite excuses and then transferring you around in an endless loop. Sent emails, made additional calls but got no where! Still haven't got our funds and I'm going to have to use some retirement funds to complete my transaction. Nice people but worthless when you need help.

Tyler and Brooke are absolutely fantastic. Even in Austin's crazy market, they got us a fantastic…read morerate and closed on a super tight timeline. They were amazingly communicative and made closing so smooth. They were also so friendly, providing us with great advice before we had even applied for a loan. We ended up choosing them over our old lender because of that personal service, and we are so glad that we did. We highly recommend them.

My wife and I were first-time home buyers and went with Bramlett Partners based off reviews online…read more We ended up being contacted by Kiel Schmidt who was very professional and thorough regarding what the entire buying process would look like. He provides very clear communication regardless if you prefer calls/emails/text, and he was very accessible throughout the whole process. This was especially important as we were buying from out of state with the intention of moving to Austin soon. Kiel gave us recommendations for what pricing to start with and helped with negotiations as well as giving a recommendation for a home inspector so that we would be well prepared on the condition of the house during the option period. Negotiations were data-driven with comps in the area and he also provides monthly market analysis. I would definitely recommend Kiel for home buyers!

Carson was my buyer's agent when I was a first-time homebuyer, and I had a fantastic experience…read moreworking with him. He helped me sort through my priorities and ultimately find exactly the house I was looking for. Over the years, we regularly kept in touch about the market and my home's value. When it came time for me to move, there was no question that I wanted Carson to be my seller's agent as well. His advice on pre-sale preparation and pricing made a real difference. We received an offer within two weeks, while many other units in my development had been sitting on the market much longer, even after price adjustments. Having an experienced, knowledgeable agent like Carson guiding me through both buying and selling made all the difference. I would absolutely recommend him.

What an amazing and professional experience we had!. She was extremely helpful and clarified all…read morethe questions before they were even asked. Everything was handled in a timely matter and communication was at a 100%. Immensely satisfied and grateful to have them as part of our team! 100% RECOMMENDED!!! THANK YOU!

From the owner: I'm here to help you in every step of the home finance process and will work hard to make this as…read moresmooth and as trouble free as possible. NMLS# 232843

I worked with Jake Balderrama in the process of buying my very first home and taking on my first…read moremortgage. Jake was the best fit for me - professional, knowledgable, efficient, responsive, helpful and friendly. I never felt like my questions were a burden and he went above and beyond to be sure I understood everything and opted for the right rate and strategy for my planned duration of ownership. It's no surprise that Prodigy has so many 5 star reviews with Jake in their employ. :)

We used Prodigy Mortgage to purchase our condo. John Campbell and Michele Sniffen were absolutely…read moreamazing! The loan process was so quick and easy. John was always easily accessible and kept us updated along the way. He was great about answering all my questions both quickly and thoroughly. We will definitely use them again and would highly recommend John and Prodigy.

When we sold our home last year, the buyer was represented by this company. We were nervous at…read morefirst because we had read reviews from a company with a similar name (or maybe they are another branch affiliated with this company?? We never could figure that out). Either way, the experience turned out to be fabulous! We even contacted the loan officer that was working with the buyer (not working for us) to check in and make sure the closing date was still going to happen. She was more than happy to answer questions and gave us reassurance that we needed. Closing was on time and everything went off without any issues!

I would not recommend working with this company. My family has perfect credit. No liabilities…read more(whatsoever), Perfect candidates for a loan. After getting a newer (better) job, the lender cancelled the loan well after underwriting had already completed. This company also conducts official business through WeChat, rather than email and phone calls, which is extremely suspicious. Very frustrating, non-transparent, unsatisfactory experience.

Shad Marshall truly lives up to his word. Vying against some heavy-hitter competition in the…read moremortgage industry, Shad and Efinity Mortgage were, nevertheless, the ones who knocked it out of the park. I got a great rate and the sweet delivery of everything Shad had promised me upfront. Personalized service all the way! Working with Shad and Kelsie Gibson made this the easiest lending experience I've ever had. They both exude warmth, integrity, and genuine caring, and I LOVED how they got things done!