Have worked with over a dozen mortgage brokers over the years and Shelly is, by far, the best…read more Shelly and her team are knowledgeable, professional, and friendly. Rates and fees are the best around.

Shelly Roark is badass and everything you need in a Mortgage Lending pro. She was available,…read morecommunicative, clear, and intelligent regarding all my dumb questions. This is who you want to work with when buying a home.

Atm "take your cash" but, none was dispensed. Yet, it took my card and would not return. Cu staff…read moreno help. Claimed "It's not our atm." Uh: 1. It's attached to your building, 2. Subsequent customer at atm made a deposit to rbfcu account, no problem. So, it IS your atm!​​​

On the whole, I've always preferred credit unions over banks and RBFCU was the first I tried in…read moreTexas. While I haven't tried using them for loans et al, the basic banking services are good enough. The friendliness and efficiency of their personnel varies drastically; the people at the location on Bell Blvd in Cedar Park are slow and rude. Here, they're just OK.

Incompetent in every way. Unprofessional in every way. I don't know how they stay in business.read more

These guys are crooks. I represent a client that was under contract on a HUD owned home and we…read morelegally killed the contract based on the language that Chronos put on their contract. The crooked closing specialist by the name of Diane Schneider will not sign off to release the earnest money and cancel the contract. I have consulted an attorney and a real estate veteran and they interpreted Diane's actions as unethical and possibly criminal.

Justyn LeFebvre and the team at Strub are the best in the business. Justyn mobilized a team that…read moredid painting, repairs, pictures, advertising, staging and listing. His operation was so smooth, that by the time we listed, we had offers waiting. His pricing was perfect to create interest but also right in the sweet spot to bid up. Our home in Travis Heights was sold in less than a week and I still can't believe the final sales price. Side note: After staging, I considered keeping the house as an Airbnb, but the price was too good.

Mark truly did an amazing job on selling our duplex! Our property was a unique one, and he was…read morequickly able to assess the best way to market it. As a former salesperson myself, I marveled at how well he managed us, the buyers, and the whole process. He truly took it all on, and we were able to be way less stressed and less burdened than any other real estate deal. In fact, after working with about 6 realtors in other transactions, I would definitively say he was the absolute best! Truly a gem. I will recommend him to friends and family for a long time!

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

I worked with Jake Balderrama in the process of buying my very first home and taking on my first…read moremortgage. Jake was the best fit for me - professional, knowledgable, efficient, responsive, helpful and friendly. I never felt like my questions were a burden and he went above and beyond to be sure I understood everything and opted for the right rate and strategy for my planned duration of ownership. It's no surprise that Prodigy has so many 5 star reviews with Jake in their employ. :)

We used Prodigy Mortgage to purchase our condo. John Campbell and Michele Sniffen were absolutely…read moreamazing! The loan process was so quick and easy. John was always easily accessible and kept us updated along the way. He was great about answering all my questions both quickly and thoroughly. We will definitely use them again and would highly recommend John and Prodigy.

I recently purchased a home using Synergy One Lending - Craig T. for my mortgage. Without a doubt,…read morethe journey from beginning to end was easy, with Craig keeping me informed throughout the process. He was always available to answer questions and explained in detail. Additionally, Craig T was the consummate professional and therefore I highly recommend Craig for your next mortgage or refinancing needs.

Robert and Ashara made this whole process painless for us. We are very grateful for them and highly…read morerecommend their services.

My experience with Infinity Mortgage was excellent from start to finish. This was my first time…read morebuying a home, and I was really nervous going in because I knew next to nothing about the whole process. I had a friend just do a closing through Infinity recently and he had a good experience, so I decided to place my trust in them as well. From the very start, Jeanne Schull took the time to coach me on what I would need going into the approval, and what I should be doing to maximize my existing credit profile and rating. She was basically a financial adviser to me for a few months and it helped a lot in the end. As my pre-approval, then actual approval were taking place, I was ALWAYS kept in the loop by Jeanne and Anna Chambliss who handled a lot of the paperwork for me. I truly felt like they were working for me to get everything done as painless as possible and to keep me from stressing out (not an easy task with an 8 month pregnant wife and trying to close on a home). They were wonderful the whole way through and got me what I felt was a tremendous rate for a first time buyer with my credit. I would recommend them to anyone. Great team, very effective, and absolutely trustworthy. Thank you for helping us get our dream house!

Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

It's unfortunate with all the good reviews for this place, we did not receive that same service…read more However, this is specifically about Michael Said who represents himself as part of this business. We were waiting on a house to move into and needed a temporary place to stay. Initially we felt fortunate to find this place as it was reasonably priced and we could rent it for six months. It was freshly painted but infested with cock roaches. Each time we notified Mr. Said, he did ultimately arrange for pest control. There were light switches that did not work, a closet door that would come off it's rails, missing drawer handles and we would find mice/rat feces in some cupboards in the kitchen. Mr. Said would have a maintenance person come out and fix things but typically not without multiple requests. But, we were only going to be there for a few months and we figured we would just tough it out. We barely unpacked since we were going to move again in a few short months. More than 30 days prior to our lease ending, we did notify Mr. Said that we would be leaving and not extend the lease. We also requested a "walk through" with Mr. Said. While he acknowledged the 30 day notice, he never responded to the walk through. On December 19th, more than ten days before the lease would end, we vacated the property but Mr. Said would not agree to meet. Ultimately, we left the keys under the door mat on December 21 as per Mr. Said's request. This was a full days before the lease was to expire and more than enough time for Mr. Said to walk through himself or with me to identify anything he felt should be addressed before the leased ended on December 31. But Mr. Said did not do this. On January 28, 2023 we received our refund and it was minus: - $150 for cleaning - $300 for "touch up paint" - $300 "yard cleaning & dead landscaping replacement" Given the constant cock roaches and rodent feces, I find the $150 cleaning to be excessive but we are not asking for that back. However, the place was newly painted and we never hung anything on the walls. There was absolutely not damage done to any walls that would necessitate any "touch up painting". The $300 is absurd and the lease specifically states "normal wear and tear expected". But there were no areas that needed touch up paint. It was winter when we moved out; Austin had just experienced several days of temperatures in the teens. You cannot possibly ascertain between landscaping that was dead versus dormant. However, there is no landscaping so I'm not even sure what they are claiming. There are two trees in the front and a big tree in the back. There are no shrubs, flowers or what they call "landscaping". While there might have been leaves on the ground, that's unavoidable at that time of year and no matter how often we could have cleaned up leaves from the trees, there would always be leaves. But there was no landscaping that arises to the $300 deduction Mr. Said took. I am a disabled Veteran who served 30 years for this country and it's appalling when people like Mr. Said take advantage of people. Again, I am posting this as Mr. Said represents himself as Realty Austin and for anyone who might do business with them, just to be aware of the practices of some of their people, specifically Mr. Said.