Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Don is very realistic and a straight shooter. This was my first time renting a home and out of all…read morethe agents and companies we spoke with he had the lowest fees and by far the most simple process. I would recommend him. And he answers the phone and calls back. All the simple things to put me at ease being a first timer! But it wont be my last!

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

This is our first time renting through Morris Green Properties, and so far the experience has been…read moreexcellent. Our agent, Kendra, made the entire move-in process seamless and was extremely communicative from start to finish. The office manager, Mary, has also been incredibly helpful and responsive anytime we've reached out. When we arrived at the property, we noticed the heater wasn't working. Morris Green immediately sent out a tech from AirZone Heating & AC the very same night, and they had it up and running in no time. Huge appreciation for their quick action. They also arranged for Sunbeam Carpet Cleaning to come out, and the carpets look great--our technician did an awesome job. Today, their handyman Ezekiel came by to repair a kitchen cabinet, and he handled it quickly and professionally. They'll also be returning to complete a few remaining items in the bathroom. So far, Morris Green has done a great job staying on top of service requests and making sure our family is taken care of. We truly appreciate the support and look forward to continuing our rental with them. Highly recommend!

They were easy to work with, friendly and quick to respond to our needs. I will definitely use them…read moreagain and recommend to others.

I wanted an easy, minimal effort required property management setup and I got exactly that. It took…read moreless than 3 weeks to list my property, find a renter, get them approved, and lease signed. Thanks to Tyler and the rets of the Keyrenter team.

We had a very poor experience with Keyrenter Property Management Austin, particularly as tenants…read more From day one, there were multiple issues, including receiving the property in an unclean condition at move-in, poor communication and follow-through throughout the lease, and aggressive, money-driven tactics during move-out. The team appeared inexperienced and consistently unprofessional. Overall, this was the worst rental experience I've had as a tenant.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.

Honestly, you have to work pretty hard to get a one-star review from me. There were times when I…read moreconsidered giving the Joplin two or even three stars, but they would not hear of it. Nope, they said. We deserve one star and we're going to earn it! And they have. Congratulations! First I want to give you a little background so you don't think I'm just some former resident with a grudge. We lived at this apartment complex for four years, so I know the place well. You might ask, "Why did you live there so long if it was that bad? Are you an idiot or something?" Good question, hypothetical reader. Thanks for asking. For the first few years, it was called Austin Gardens, and it was under different management. Some of the problems existed back then, too, but our two-bedroom apartment cost $795 a month and the office manager was a wonderful woman named Sandy who ran the property like clockwork. Austin Gardens was a community, and despite its flaws, we enjoyed being part of it. And then the place was sold to new owners. (Cue ominous violin music.) Gold Standard Asset Management. I'm not even kidding. You know there's going to be problems when your new overlords have a name that sounds like it came from an Ayn Rand novel. They immediately increased rent significantly and made living there much much worse. Most of the positive reviews here are from residents who lived in the complex when the property was under old management or new residents who have not yet enjoyed the full hospitality provided by Gold Standard Asset Management. And now... First off, the cockroaches. You've heard about them in other reviews. You might be thinking, "Surely, it can't be that bad." Well, I'm here to tell you it is that bad...and stop calling me Shirley. We are not messy people. We cleaned everything with bleach, we put all our food in sealed plastic bags, we put out roach traps and poison bait and silicon dust. Nothing stopped them. They were in the cupboards, they were in the dishwasher, they were in bathroom, they were in the bedrooms, they were in the refrigerator, they were in unopened bags of bread, they were in the microwave, they were in the toaster, they were in the couch, the were in the bed, they were in the closets, they were in the clothes, they were in the books, they were in the door hinges...IN THE HINGES. They're in the walls of every building. The only way to get rid of them is to tent every structure and kill them inside the walls. The owners and staff know this, but the owners won't pay for the cost of a full extermination, as well as relocating the residents during the process. I cannot stress this enough: if you move into the Joplin... You. Will. Have. Cockroaches. The staff rotates constantly. The owners are cheap, so they hire temp workers for the office and treat them terribly. They never stay longer than a few months. This means that your paperwork will constantly be misplaced and you will be charged random fees and work orders will be lost and packages will disappear. They tried to charge us the wrong rent on three separate occasions. I had to show them our lease every time because they could not find a physical copy on file. When we left, there were numerous lights around the parking lot that were burnt out, making it look like a scene from Silence of the Lambs at night. My wife refused to leave our residence after sundown because she didn't want to get trapped in Buffalo Bill's van. Fences and gates around the property are literally falling down. They shut off the water at least once a week for unknown reasons. The walls are thin and you can hear people in the apartments around you as though they were in the next room. The front gate never works ever. There's mold growing around the window and door frames. All of this built up until we finally decided to move. But the Joplin wasn't done yet. They wanted to make absolutely certain they'd earned that one star. We moved out during the first COVID shutdown. At that time, there were reports of landlords cutting rent in half or allowing late payment without penalties in order to help their residents in those financially difficult times. At the Joplin, they found a little paragraph in our lease that allowed them to charge us for an extra two weeks after we had completely vacated the apartment. Also, as the cherry on top, we moved four months ago, and they have not yet returned our deposit despite four emails, three phone calls, and two office visits. I know rent is cheap at the Joplin, but you can find apartments on North Lamar for similar prices. That's what we did and we're very happy about it. I promise you it's worth it to pay a little more in rent and ride the bus ten minutes longer. Please don't move into this apartment complex. I beg you. I have lived in terrible places in my life, and I can say definitively that this was the worst. I would live in a haunted garbage bin with Harvey Weinstein as a roommate before I moved back here.

ROACHES!! I've lived here for two years now. I would have left already, except that for the most…read morepart, I love it here! Most of the neighbors are great, the pool is perfect for summers, and you can't beat the price. But I have complained MANY times about the roach problem, and they won't do anything about it. They've "sprayed" and put down powder, and I've deployed many traps and poisons of my own, but it's a building-wide problem (I've talked to other tenants) that needs to be treated more seriously and permanently. It's so bad that I had to throw away my coffee maker, which they infested, and when I move out, my other kitchen appliances will likely get the same treatment. I'm a neat-freak and all of my efforts have made little to no difference. I'm not blaming the maintenance staff for the pests. It's an old building, so naturally I've had other problems, but those have always been solved swiftly, and with an impressive level of care. I had some unexpected emergency expenses come up, but as soon as my savings gets replenished, you can bet I'm out of here. A lot of my neighbors have lived here for years, and I wish I could stay. It's a shame that one treatable problem can ruin an entire complex. *Amendment - I took it down a star further because I'm now even having trouble with maintenance. The leak in the bathroom ceiling is back and it took them MONTHS to "fix" it the first time. When they did they did a shit patch job, got paint on my hand towel and left a mess. And, of course, the roaches are still here. Can't wait till my lease is up!!

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.