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    Verizon

    3.3 (33 reviews)
    Closed 9:00 am - 8:00 pm

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    4 months ago

    Helpful 0
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    7 months ago

    Still no improvement. Nobody knows us but they can still send us a bill. Go in say we don't have an account get billed.

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    Photo of Cellular P.

    Cellular P.

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    9 months ago

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    3 years ago

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    Photo of Cellular P.

    Cellular P.

    Helpful 1
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    5 years ago

    Helpful 9
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Rich N.
    111
    107
    65

    4 years ago

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    Photo of Cellular P.

    Cellular P.

    Helpful 1
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    2 years ago

    Helpful 0
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    2 years ago

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    2 years ago

    I was in the store for oven 10 minutes- no greetings or anybody offering their help. For sure they lost my business

    Business owner information

    Photo of Cellular P.

    Cellular P.

    Helpful 1
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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    Photo of Jay R.
    33
    4
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    6 years ago

    Great store. Very friendlky staff and helpful. I will be back for sure. Highly recommend

    Helpful 1
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    5 years ago

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    Photo of Cellular P.

    Cellular P.

    Helpful 1
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    6 years ago

    Helpful 0
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    4 years ago

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    Cellular P.

    Helpful 1
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    5 years ago

    Helpful 1
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    Photo of Don T.
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    8 years ago

    Helpful 0
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    4 years ago

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    Photo of Cellular P.

    Cellular P.

    Helpful 1
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    6 years ago

    Business owner information

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    Cellular P.

    Helpful 1
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    6 years ago

    Helpful 2
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    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
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    6 years ago

    Great store. Very helpful. Much better thsn other stores ive bern at. Very clean store snd i eill be back for sure

    Helpful 1
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    11 years ago

    Helpful 2
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    Love this 1
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    6 years ago

    Helpful 0
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    5 years ago

    Business owner information

    Photo of Cellular P.

    Cellular P.

    Helpful 1
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    6 years ago

    Great little store. They were so helpful and friendly. I have a dual sim and they helped me get it all activated!

    Helpful 0
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    6 years ago

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    Cellular P.

    Helpful 1
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    7 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    9 years ago

    Super helpful team of representatives that work at this location. Absolutely no complaints!

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    9 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    Katrina Crabb was extremely helpful in getting the data from my old phone transferred over to my new phone.

    Mentioned in 3 reviews

    Read more highlights

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    Fibersphere Communications

    Fibersphere Communications

    (74 reviews)

    READ THIS FIRST IF YOU'RE HAVING ISSUES WITH FIBERSPHERE:…read more From an insider, here's how it works at Goobersphere. If you've attempted all of the suggestions that they give you on the phone: 1. Don't expect them to call you back within 24-48 hours if they say they will. They have zero intention to. They never ever will. 2. If they say they will "escalate" it to someone at a higher position with more knowledge this is also a complete lie. They are trained to say that, but it means absolutely nothing. They all work in the same place with the same rank and knowledge. 3. If they tell you to call back within a few hours they are just pawning you off to the next person on the next shift. Again there is no other higher qualified folk there that can help. So what do you do after all of that nonsense? If you try all of the suggestions they have and they don't work, request for a technician. What he did only cost 25 bucks (cash, lol). If they refuse like they did with us a few times, then wait about 8 hours until the next shift and request it from the next employee. I hope this saves someone the countless hours we wasted the last month. Now this (below) was my review before learning the info above (although it was pretty obvious to begin with): This is my first time using Fibersphere. We're at almost three weeks and counting and still no internet. They have a handful of questions they ask us to try each time and then say "we will have someone call you within 24-48 hours" and they never do. We are in a endless cycle of spending about 45 minutes every day to fix this. We rely on internet daily for our jobs so this has been pretty not so convenient. No one ever of course uses Comcast or Centrilink nor Fibersphere because they actually want to. They use it because the options are limited. CEO's of internet provider companies should be in jail. How about instead of buying extra yachts you pay your employees better and train them so that they can actually fix things? No excuse for something like this to take three weeks...

    Fibersphere is the internet service that my HOA provides, so I did not have a choice in selecting…read morethem as my ISP. I just had my internet repaired after 6.5 days of it not working. I called the first day and was informed it would be fixed within 24 hours. Called the second day, and I was put on hold for over an hour and then lost connection. Called back, and I was informed it would take up to 72 hours. Called after 72 hours, and I was informed I would receive a call from a technician that same day. No one called. I called again on Monday (day 5) and then I was informed they would dispatch a technician on day 6. I had to leave work early to make sure I could make the appointment. No one showed up, no one contacted me, I check the internet and it's fixed. Besides that horribly frustrating experience, the internet actually works fine for the most part, except when I lose lots of data packets occasionally. The customer support reps were very friendly. The problem is that it's impossible to get in touch with a technician with the authority/capabilities to repair the issue.

    Stephouse Networks

    Stephouse Networks

    (44 reviews)

    Downtown, Southwest Portland

    I posted an earlier review of Stephouse, and it was not favorable. It seems like I was caught up…read morein just a series of bad luck situations. Miscommunications, timing issues, and technical issues had lead to a culmination of what I percieved as bad service. But, with my post to Yelp, the owner Tyler stepped in and while not everything is ironed out, I feel like there is some attention to the problems we are having.

    I got onto Stephouse about two years ago because they were advertising themselves as a local…read moreinternet company with high speed internet. At the time I was so tired of Xfinity sending me in customer service loops. The trouble with Stephouse started almost immediately. After contacting them and setting up internet, I purchased their fastest internet bundle. The technician came out and said my apartment couldnt handle that high of an internet speed so he set it to what the previous resident had, the lowest speed. So I start out paying over $90/month for low speed internet. I reached out to customer service to lower my price to match the speeds and was completely ghosted by every email address on their website. The customer service hotline kept telling me that they didnt have any control over my bills so they would give me the same emails I already emailed. After a couple months of dealing with that, I finally had enough and tracked down their parent company, Wiline. There I was able to finally talk to someone who informed me that they could both raise my data remotely and lower my price. After a string of amazing customer service on Wiline's part I was able to get the second highest speed and a price of $58/month. All went well from that point on. Internet itself was reliable and only went out a couple times for a day or two when equipment got overheated and they needed to fix it. When I called customer service to ask about the service interruption, I was informed that custo.er service was no longer accepting residential tickets and I should email Stephouse. I knew that would lead no where so I called customer service again on a different day and the representative was able to tell me what was happening. Cut to recent times and proble.s start up again. I was moving so I needed to cancel before my Contract was up. I emailed Wiline for a sure answer and they informed me of a $150 early termination fee. I was happy to pay it and move on. I paid the $150 but have been charged every month for the past three months while being absolutely ghosted on emails. They even had the audacity to send me an email saying to contact them because they thought their equipment was turned off. I respond to the email AND THEY STILL GHOSTED ME. I want my money for those three months back and I want everyone to know Stephouse is a terrible business! If you want cheap internet go over their heads to WiLine and speak to actual professionals i stead of this third party crap. Again, I have no problem with the parent company and every problem with Stephouse and their lack of communication. Id take Xfinity over having to deal with this ridiculous stuff.​​​

    Xfinity Store by Comcast - Upgrading my internet modem!

    Xfinity Store by Comcast

    (127 reviews)

    After receiving our most recent billing statement for basic cable and internet service, we decided…read more$250/month was outrageous and not worth the cost going forward. I contacted customer service and the very friendly and helpful representative was able to drop our basic cable and set us up on an internet only plan. Our wifi modem was out of date, so she found a nearby store where we could pick one up when we dropped off the old modem and cable boxes. She gave me the store hours as well, which leads me to the review of this particular store. We walked in and were greeted by a man at a podium checking people in. I told him why we were there and he put me on the list. There were about 3 people ahead of me. They had about 4 employees helping customers, so the waiting was only about 10-15 minutes. Not too bad for a Saturday morning. My transaction only took about 5 minutes. The employee, I think his name was Austin, was helpful and efficient. He was able to get me the updated modem I needed for our new plan, and we were on our way. Once back home, we set up the new modem. It was fairly simple through the Ixfinity app. The customer service representative suggested we set up the new modem with our old modem name and password so all our current devices would reconnect automatically. That was a genius suggestion! Everything reconnected with no issues. We are all set up and don't miss our basic cable one bit! Nowadays we stream most everything we watch, so we'll be enjoying the extra $150/month in savings. I'm giving them 4/5 stars because I think their basic cable prices are absolutely ridiculous, especially with all the streaming apps available now, some even offered for free! I was happy with their customer service personnel though.

    Canceled my account, got billed for next month after cancelling and ok, maybe a mistake. called,…read morethey reversed the charge, BUT they charged me a fee for Non payment on a canceled account. then they billed me for an additional month. I had to go to the office, the phone peeps could not figure anything out. Office told me i owed $191 on a canceled account Argued, had to escalate to supervisor because representative had no ability to explain. Supervisor argued with me and then figured out there was no $191 bill, they lowered it to $18-ish, and $13 of that was a late fee on a canceled account. I got loud They eventually credited my account fully. I want my 2hrs back. complete waste of time.

    Verizon - mobilephones - Updated May 2026

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