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    Verizon

    3.6 (27 reviews)
    Open 9:00 am - 7:00 pm

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    6 months ago

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    6 months ago

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    Help Desk

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    2 years ago

    Great competent employees who are friendly and patient it doesn't get better than that...

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    4 years ago

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    2 years ago

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    5 years ago

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    Kadra L.

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    4 years ago

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    5 years ago

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    9 years ago

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    5 years ago

    Great service from James. He took his time to explain everything in detail and answered all our questions we needed. Thanks!!

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    8 years ago

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    8 years ago

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    Kadra L.

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    5 years ago

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    Kadra L.

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    6 years ago

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    9 years ago

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    13 years ago

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    11 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    Isaiah was able to quickly get the root of an unexpected problem that came up with my iPhone.

    Mentioned in 2 reviews

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    T-Mobile

    T-Mobile

    2.9(23 reviews)
    0.6 mi
    $$

    I got an email today from T-Mobile.... then again, I didn't.... I did, I didn't.... I have a…read morecommercial account and I got an email today saying they changed my billing method from paper to paperless. We all get scam emails, so I used an existing number I had for them and called.... And over an hour later..... I am still not complete sure I know what has happened. I waited on hold for 35 mins. I was a 13 Verizon customer, and I switched to T-mobile because a family member went to work for them. The family member recommended the cheaper and more courteous T-mobile. I have been with them nearly 10 years. Today, I find myself re-thinking my decisions. After my long hold, I get an 'expert' and explain the situation. I asked why they did that, because I didn't request this change.... his fumbling answer was 'Everything..... um....'. I asked him to explain better because 'Everything....' is not an answer. He really was grasping for an answer... to EVERYTHING... SO I asked for a supervisor, and after 5 mins on hold - no supervisor... I want to speak to a supervisor because your answer is a non-answer. After a while a supervisor TONY in the Philippines came on. He seemed to think I had a problem with my current bill..... So I explained. Got an email saying I was switched to paperless billing. I called a known number.... on the phone trying to figure out why.... He spoke in circles. Tony said that Tmobile didnt send me any emails. The have my record up.... still getting paper bills ...... So I asked 'Why the email?'. He still had a few denials about that.... But then said that we have email blasts sent out and your number was on that blast. So then when they denied the email.... Tony admitted that this was an error.... even went as far as admitting this was a 'lie' on that famously recorded line and that my account was not changed. This cost me an hour of my time mostly on hold listening to crappy music. Tony would have been a good FIRST contact. But as a second.... he was focused more on financially compensating me than addressing the PROBLEM AT T-MOBILE. There lies the root cause. They are more worried about profit than doing their job correctly, consistently and reliably. Don't get me wrong, a profit is what gets us all up in the morning. But HOW they do this with low staff, off shore call centers, poor training, and the propensity to make up a reason for "... EVERYTHING .... " is really poor performance. THIS was my last call to their customer support. The next time - I am switching carriers. I want to be able to help my customers better than T-Mobile helps theirs. PS. I told Tony I wanted a handwritten apology for the confusing and conflicting responses. He said he understood and could do that. But then started talking financial compensation again.... I don't mind paying for what I do... it is not a question of the bill. I want my hour back, or an apology. Finally I had to just say thanks Tony, but this is just wasting more of my time.

    This store was clean and not many people . Jacob was great with efficiency and customer service. I…read morewas in and out quickly. I would absolutely recommend this T-Mobile store.

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    Verizon - mobilephones - Updated May 2026

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