*WARNING* COMPLETE SCAMMERS!! Took my fiancés phone in to get the back camera & flash fixed.For whatever reason (still unknown to me) they go into the front of the phone as well (which makes no sense). They accidentally tore the wire to the facial ID camera. My fiancé goes to pick up her phone and they feed her with lies on why her facial ID doesn't work. "It's normal" & "that's what happens". Then they try to charge the full amount to fix the back camera. We refused to pay the full amount as they didn't fix the phone, but made it worse. We paid $60. Follow up to the next day: He calls my fiancé on his personal phone to tell her he lied about why the camera wasn't working. He admits to accidentally tearing the wire and that's why the camera won't work. He then offers to refund the $60 out of his pocket. He then proceeds to tell us he can fix the front camera but he's going to charge us $190. HE BROKE THE FRONT CAMERA. Why are we being charged to fix the phone HE BROKE. It makes me wonder why they were getting into the front camera of her phone, and what they might be doing with parts! AVOID AT ALL COST!! COMPLETE SCAMMERS!! AWFUL EMPLOYEES/CUSTOMER SERVICE. read more

I took my iPhone 12 Pro Max to have the back camera and flash repaired. They told me no problem and to come back within 2 hours, the price would be $190. I thought wow good price, and quick service! When I went to pick up my phone the employee who fixed it told me everything was repaired, but when he went to check everything after repairing my phone, including the FRONT camera, the Face ID feature did not work anymore. I asked why the front camera was replaced as that was not broken. He could not explain this and told me Apple has iPhones set up to not recognize Face ID when parts are switched. I asked if this had ever happened and he said no. Weird, as they do phone repairs for business. He said he would give me a discount of $30 and charge me only $160. I paid in cash. After chatting some more he gave me back $100 more. I told him i was not upset with him but sad about the way this had happened. I left. After some googling I knew that something was not adding up. The next day I received a call from what I presume is the employees personal phone. He told me he wanted to tell me what really happened. He told me he lied to cover up what happened because he was afraid of telling the truth. During the check over of the job the screen slipped forward and tore the wire that allows Face ID to function. He told me he would refund me the additional $60.00 out of his pocket because the shop was "already losing money" and to come in the following Monday, today, 4/29. Today when I went in the employee who broke my phone was not there but the manager was. He told me he was aware of the situation and gave me the money back. He told me it was the employees personal money. The owner was not there and I have yet to hear from him since requesting to speak with him since this occurred on 4/25. I left my phone number to hopefully receive a call back. They broke my phone and will not replace it. The "solution" they offered is to order a new phone and swap the insides of my phone for this one, they quoted $200 for this. I told them I will not pay them to fix THEIR mistake and furthermore have lost all trust in their abilities and business to handle my phone. They lied and attempted to deceive me. If I had not asked questions they would have charged me the full amount and let me go on my way. I am very disappointed in how they handle business and would not recommend them to anyone. I will update if anything further happens. read more

Nothing but PIGS. Bought a used flip phone for $100 for emergency purposes. Being a low tech person, I found it virtually impossible to use, as there were no menus. After 3 months, I gave up and thought of selling it back to them for $50, as they do not do refunds....ever! They told me the phone had no value, but would offer me $20. If it had no value, then where the HELL did they get off charging me $100??? For a lousy $20, I decided to take it home, smash it and through it out, which I did. If you like dirty, smelly, disgusting pigs, you will love Phone Stop shop. read more

I have a really random phone, an HTC. I broke the glass piece that covers the camera. Showed up, they had it in stock and replaced in 30 minutes for $40. Fast, easy, friendly. Asked about a battery, which according to online reviews said is a bitch to replace, and he said $70. Will do that soon as my charge is sucking lately. Good guys here. Bring cash for a discount. read more

Holy nasty smelling incense in this establishment! My friend and I walked in real quick to ask a question and were immediately put off by the raunchy stench of incense. It was like the smell of the crappy motels of the 80's and 90's! I get that a very few select people enjoy that crap, but not us. I can assure you we're not the only ones, they must be losing tons of business due to people walking right in, taking a whiff, and heading right back out. NASTINESS X100! read more

Good selection of used iPhones, good prices. Very helpful with activating the phone. p.s. Bring cash to purchase a phone, they charge a fee for using a credit card. read more

Amazing service. Got my screen fixed in 30 minutes and haven't had a single issue with it. Definitely coming back again soon.

I located PhoneStop on Craigslist and found they were reasonably priced to replace a cracked screen on my ipad. They were courteous and completed the job within a reasonable timeframe as well. They checked the ipad after installing the new glass and digitizer to ensure it is working properly and I also had them install a screen protector as well. Overall, I am happy with my repair from them and I am actually typing this review on the ipad as well. Would recommend based in my initial experience with them. read more

PhoneStop - PhoneStop replaced my ipad glass - Mobile Phone Repair Near Me - Vancouver, Washington

This is my second review and they are still 5 stars in my book. I initially went to the Verizon store because my camera quit working and I had bought insurance so it should be a cheap fix. Nope! $199.00!!!! I told them I could probably get it done cheaper at Phone Stop and they guy just said "Good luck." Phone stop fixed it for $60!!! And did it in about 40 minutes on top of that! I've used them twice now and have been thrilled with them both times. Great price and a quick turnaround both times. Highly recommend these guys! read more

This place is the bomb. Every time I need a new phone or repairs, I come here. In fact, I've been a customer since they opened. The owner/manager is a very honest, hard-working, and detail-oriented man. His team are very good at what they do, and they work quickly. The prices of fixes are really fair. I never have left without diagnosing/fixing/solving a problem. I've bought three phones here, and referred many friends/family here who have bought a total of five phones. The gentleman always does a good job giving the best deal while still remaining profitable. The stock of phones changes daily. In fact, I went out to my car to think about buying a particular phone, and when I went back in the shop, there was a new one in the display case. They buy phones too. I highly, highly recommend this business and always come here for any of my needs. read more

Been going here 2 times with good service. I cracked my screen twice and Eugene who fixed it got it done in like 10 mins before closing. I needed it done asap for work and he came through! Highly recommend. And Slava the owner is very considerate and nice too. Thanks guys! read more

Called to get a quote for an iPhone 7 screen repair and the quote was about right with other tech shops around the area nothing special in that regards but the person that answered the phone was by far the most rude person that I have ever encountered in a business environment, what he said was "Yeah?" so I wasn't even sure if I was calling the correct place, I asked if this is Phonestop and to which he responded with "yeah what do you need?" in an extremely monotone voice like he doesn't want to be there, I don't know about you but for me, I prefer that the people I do business with actually want my business and to treat me like a person. Customer service is kind of a big thing for me especially on first impressions. read more

Had my I phone 7plus screen repaired here on 4/28/18. The speaker for calling never worked. With a Newborn baby at home it wasn't a big enough deal to go back at that moment, blue tooth and speaker phone still worked. On 6/12/18 my screen completely stopped working, would not recognize touch. When I went in they reset my phone and the screen worked. I then informed them of my speaker issue and he said that they probably just didn't hook something back up when they replaced the screen. Once he realized that wasn't the issue and in fact they broke the connector. He said sorry, you're out of you 30 day warranty and you'd have to pay for the replacement. 12 days past the warranty date!! read more

Great service, very nice & friendly. Real parts. Nice work, I've been coming here for over 2 years!

I have used these guys several times over the past years. They have never disappointed me. They have offered me quick, cheap solutions when that was best for me and just tonight they fixed my device for 50$ and had it ready in less than 2 hours. As someone who knows very little about electronics in general I really need to trust that I'm not getting scammed. They could have easily gotten 2x the money out of me! I absolutely recommend that you come here first, if they can't fix it... they know who can! read more

Do not waste your time. I took my phone to these crooks on 8-30-2017 to have my phone repaired. I left my phone overnight with the understanding that I'll pick it up the next day. I returned on 8-31-2017 to retrieve my phone. The work seems to be well, now the good part. They stole my battery and replaced it with a worthless battery. They didn't realize that I bought the battery new on 8-29-2017. My battery was a new Duracell, the battery they replaced it with was a old X2 power. Also here's something to note, if you pay with cash no taxes. I bet the State of Washington would like to know this bit of info. So, please Do Not do business with these crooks! I would like to rate these crooks a minus 5. I would like to add that I gave these crooks a chance to fix the problem, however there are no morals with these crooks. read more

My phone had water damage. I took it to them just needing to be told that it was unrepairable. To my delight, they said all it needed was a new display. So I paid the $200 and got that fixed. However after I put the sim card in that night, my phone started continually restarting. I then got on the phone to apple and they said I had hardware damage and needed to replace it. I called phone stop back to see if they had a refund policy because I wouldn't have repaired it had I known it was defective. They said "unfortunately, since it worked when I walked out of the store, they can't refund it." It actually didn't work, the sim card just hadn't been put in yet. So, I'm out $200 and I still need to buy a new phone. Please don't make the same mistake I did and take your phone somewhere else. read more

Super friendly owner. They were helpful on a variety levels and were dedicated to solving the problem. I had a good time hanging out in the store while they fixed my phone in record time at record price. I would recommend this place to anyone read more

Came in an hour before closing with a broken screen that I needed fixed as soon as possible. They repaired it in under 30 minutes! Fast and great service. I've been here multiple times and will be back. read more

Great prices, fast service and friendly shop personnel!! I had my screen replaced and my father had the back of his phone which was cracked replaced! We will be back for more phone/tablet fixes! read more

Suzanna is one of the most friendly kind people I have ever encountered ! She gave amazing customer service and had no problem answering any questions I may have had , service was quick ! Will refer all my friends here read more

Drove down from Longview and had them unlock our phones. Dropped them off, went to lunch, came back and they were done. Great service. :)

These guys are great fixed my screen on my iPhone XS max! great price! less than one hour in and out! amazing customer service. Also they gave a 30 day warranty. read more

Great service. Friendly, knowledgeable and fast! My screen was shattered, and I destroyed the home button when looking and poking around the broken screen before taking it in. It is an iPhone 6s. Near the end of the work day they greeted me, and even repaired everything and replaced my batter within one hour. So much better than I expected. The staff did such a great job we are taking my wife's phone to them for repair tomorrow. read more

I've bought over 5 iPhones from them, they always have amazing products without any problems. They also work w you on price if you bring in an older phone. I just love the owners. Sometimes you go in and the owners aren't working yet the help always seem knowledgeable. I recommend them for broken screens too always great reliable and fast service! read more

I came in today to get a battery and a charging port replaced on my iPhone 6+ i am happy with the service. .... Writing this message with my new battery installed and charging it with the new charging port. What customer wants - customer gets.... read more

Horrible. Rooted my fiances phone for a cracked screen and didn't do a complete job. Had a kid working on the phone and tried to lie about it then changed their story that the kid was really 18. He looked like he was 10. read more

I had a broken screen on my LG g2, I went into get it fixed from these guys FOR $150. the next day I woke up and the new screen was broken. all I did was put it on the charger want back several times and they refuse to fix my screen, they say it had been dropped when I explain what happened. these people are nothing but scammers and cheap, there screens are after market and from China, I had another phone company look at my phone to see if it was indeed cheap glass, and it was.. the screen wasn't. even position in all the way.. THERE PRICES ARE CHEAP FOR A REASON, YOU PAY WHAT YOU GET FOR... I WILL NEVER EVER RECOMMEND ANYONE TO THIS CHEAP PHONE STOP! read more

This is a bait and switch business. They take broken product say it can't be fixed, then after the "30 day" period is up they miraculously fix it and turn off all find IPhone features to resell iPad. Shady business dealings. Then when I come into talk to them the manager won't show. DONT GO HERE!!! BAD BUSINESS. read more

I took my Samsung tab to these guys for repair explained what I thought was the problem, a faulty charging port they informed me it would be a few day for repair one week later I returned. I was told by the manager they changed the charging port and returned the tablet to me still not working. They charged me fourty dollars and told me to send it back to Samsung for repair that it had a faulty battery. When I asked if they had tested the charging port before replacing it I was told no because I had stated what the problem was. These guys are a fraud and I'm sorry I ever went to them. I recommend you stay far away from this establishment. read more

Dropped my iPhone and shattered the screen. My phone was repaired within one hour as promised and phone is good as new! Very happy with this store. My only negative would be....maybe smile once in a while! read more

Tech's have no experience. Took my iPhone 7 in there to have the screen replaced, and now the home button does not work. They told me to go to apple. What a complete waste of time here. Broke my home button, kept my money and told me to go to apple. I went to apple, and apple said because the phone was "modified" they can't work on it. Don't go here, just do yourself a favor and go to apple or another business that has been doing repairs 10 years + read more

Awesome store. This is my third phone I brought over here. Every repair has been prompt and affordable . Very good customer service awesome quality work. Definitely refer them to anyone read more

I have always had an iPhone from the very beginning. So I went in and checked out whatever they had in store and saw a like new galaxy S5. Got a nice trade in value from my iPhone towards the Galaxy S5 and I am very happy with my android device! Anybody who needs an upgrade should definitely come on in and check their shop out. read more

You just sold me a phone on the sprint service that still has the easy pay option and still owes 80 dollars to sprint. I will not pay for the phone twice. read more

Took my blue Note 5 in excellent condition to Phone Stop for camera repair. My phone was returned with white front cover, blue button, and damage to the back cover. Completely ruined my phone, I am still in disbelief. Don't chance it. read more

These guys helped me in a pinch. it was 7:45PM on Saturday night. They stayed open late to service my phone, My Samsung S4 usb port went out because of water damage. They had a new USB port in my phone in minutes. read more

Pleasure doing business!! Came in with a cracked phone screen. Was able to get it fixed for the best price in town. Hands down recommend for whoever needs a quick and pleasant experience!! read more

Phone Stop was a great experience for me when I brought my phone in to be sold. Also coming from a business owner stand point I was very impressed with the speedy, efficient and professional customer service. To top it off I was very impressed with the organization and cleanliness of the shop. Most certainly will be recommending my friends to stop by Phone Stop! read more

"We make people happy" is damn true. I got hooked up after not being able to fix it myself. Highly recommend it.