My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

Hubby took his iPad in to get the cracked screen replaced. They did an excellent job for fair…read moreprice. Would definitely recommend!

Went in to inquire about an upgrade and Riley told me I could trade in my old phone for a free…read moreiphone14! He was great! Great customer service from him!

Horrible service all around - do not fall for the guise of this being an actual Verizon Store. I…read moremade the mistake of thinking this was a real Verizon store, as that's what they advertise as opposed to "Cellular Plus", and literally 5 months later, I'm still calling Verizon to fix the billing mistake Cellular Plus set us up for and am obviously regretting my initial misunderstanding. My husband and I spent FOUR. HOURS. with a representative and a manager for what should have been a simple issue. (We were going from Pre-Paid to Post-Paid and purchased new devices.) They couldn't resolve the issue within that same day, and we had to leave our old phones with them overnight. They weren't apologetic at all about the inconvenience and were rather acting bothered with us that this ordeal took so long. That was in February. As I write this review, it's June, and after multiple phone calls with Verizon, I *just now* received the refund Verizon owed us because of the billing error Cellular Plus caused. On top of our horrible experience, we witnessed the female manager talking shit about an elderly woman who came in during our four-hour experience. Sure, the request of that woman may have been annoying, but like ... as a manager, you don't reveal your annoyance about another customer to the current customers you're helping. I've learned my lesson and will be more cognizant when googling actual Verizon stores next time.

Sorry I don't have a name, we'll just call him the smarty pants with glasses. Took my 13yr old…read moredaughter daughter in here to get a screen replaced on her phone. After asking my permission first he commenced to roast her for breaking her screen , and mad sure she said a proud thank you to me as I was paying for it. I've dealt with this gentleman before, it's always been like dinner and a show. I drove from deep Camas, passing five other cell phone repair places specifically to interact with this human being. So if you want fast reasonably priced high-quality work with a touch of smarmy coparent, this is your spot. You can opt out of the coparent aspects, but it is pretty hilarious.

Horrible experience got a screen replaced and it broke within two days then they made us pay for…read moreanother one

Stephan and his crew at Simple Phone solutions are simply terrific. I came in with my iphone 15…read morepro... literally *just* after 1 yr warranty expired (ok 2 months after)... had my home screen button not working... i was quoted elsewhere about 300 to fix.... Stephan (apologies if spelling wrong)... said -- here let me look.. and 5 min later and NO COST TO ME... button working and problem totally solved. I TRIED to pay for him to fix but he wouldnt accept my payement... just my gratitude. He said..." have a blessed day". Yes-- yes indeed i am blessed to have found a great phone repair shop in metro Vancouver. Thank you Simple Phone Solutions.

Stephan was very helpful and knowledgeable as to the type of phone I was looking to trade my old…read morephone in for. I recommend this business.

I was just in the store getting my son setup with a phone and plan for the first time and was…read morehelped by Kaziah who was incredibly knowledgeable and friendly. Additionally he helped me setup parental controls and installed screen protectors for us. I couldn't be happier than the service we received!

My husband hit a pop up and his phone got a virus. It appeared everything was lost. I came to…read morethis store and Isaiah quickly checked it and fixed it. I was prepared to have to buy a new phone, until Isaiah let me know it was something that happens and he was able to recover all the information. I was happy with his assurance it was fixable AND didn't make me feel senile. Love his customer service!

My older pc was running VERY slow. Jason helped update some software and remove a good deal of…read moremalware the pc had built up over the years. Did a great, quick turn around for a reasonable price. Thanks, Jason!

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

Really fast and responsive. Cheaper than apple to fix your phone. If you can't find it, stick with…read moreit - they are in an indoor shopping center

They came to my home within an hour of my phone call and fixed the broken glass on my phone in 15…read moreminutes. Just saved me hundreds of dollars from having to buy a new phone. Very courteous.

My laptop was having issues and was constantly crashing. Simply Tech was able to diagnose the issue…read moreand make the repair for a lot less than I was quoted by any other computer repair shop to take a look at it. I will be returning for any future tech repairs I may need. I would highly recommend.

Left my son's iPhone for a screen repair and have tried to call repeatedly day after day to see if…read moreit's working and there's never an answer; it goes straight to VM. I would think a phone repair business specializing in phone technology would have their own communication lines at least working. I've also text and emailed but no response. The following Saturday actually went to the store front and a sign was on the door stating they'll be back shortly. We waited an hour and doors were still shut. I'm wondering if we'll ever get our phone...?!!!

Got a new phone, however, kept getting emergency calls only. Went in twice and both times was cold…read morethat the Sim card was working. Shot version,went back a third time and told them I wanted a new Sim card and got one then I was accused of getting other cards and told if I kept getting cards I was going to get charged. Tried to explain that this is the first time but of course I was wrong,the customer. The first time I went in I should have gotten a new Sim card. It appears the customers know more than the staff.

They are always so helpful. Dylan is wonderful. Very patient with this old lady. My phone was…read morereally acting up and he got it working in no time. He has helped me several times before.

If you're looking for a phone repair place come here they do same day repairs also very friendly…read morepeople definitely recommend

*WARNING* COMPLETE SCAMMERS!! Took my fiancés phone in to…read moreget the back camera & flash fixed.For whatever reason (still unknown to me) they go into the front of the phone as well (which makes no sense). They accidentally tore the wire to the facial ID camera. My fiancé goes to pick up her phone and they feed her with lies on why her facial ID doesn't work. "It's normal" & "that's what happens". Then they try to charge the full amount to fix the back camera. We refused to pay the full amount as they didn't fix the phone, but made it worse. We paid $60. Follow up to the next day: He calls my fiancé on his personal phone to tell her he lied about why the camera wasn't working. He admits to accidentally tearing the wire and that's why the camera won't work. He then offers to refund the $60 out of his pocket. He then proceeds to tell us he can fix the front camera but he's going to charge us $190. HE BROKE THE FRONT CAMERA. Why are we being charged to fix the phone HE BROKE. It makes me wonder why they were getting into the front camera of her phone, and what they might be doing with parts! AVOID AT ALL COST!! COMPLETE SCAMMERS!! AWFUL EMPLOYEES/CUSTOMER SERVICE.