Sorry I don't have a name, we'll just call him the smarty pants with glasses. Took my 13yr old daughter daughter in here to get a screen replaced on her phone. After asking my permission first he commenced to roast her for breaking her screen , and mad sure she said a proud thank you to me as I was paying for it. I've dealt with this gentleman before, it's always been like dinner and a show. I drove from deep Camas, passing five other cell phone repair places specifically to interact with this human being. So if you want fast reasonably priced high-quality work with a touch of smarmy coparent, this is your spot. You can opt out of the coparent aspects, but it is pretty hilarious. read more

Livit Mobile - Mobile Phones Near Me - Vancouver, Washington

Horrible experience got a screen replaced and it broke within two days then they made us pay for another one

I'd give them 0 stars if I could. My God the people that work there are so unprofessional, let alone honest. Went to the downstairs kiosk to fix my iphone because it wouldn't respond to anything and they told me that it needed a new screen. Told them that the home button didn't work so they replaced that too. I came back to a working screen but my new home button didn't work. They told me that getting a new charging port would probably fix it so I ordered one. $120 for all of that. Once I got home and put it on the charger it wouldn't charge. At all. Came back the next week for the charging port and they didn't have it until two days after. After the new charging port was installed they said it still want working but they had ordered more charging ports and said to come back next week. Came back today and they tell me that the battery is fried. Never going back there. read more

Took my cracked screen there. They made it worse. The touch part of my iPhone is spotty. I have to reboot the phone daily to get it to work sometimes. I would not recommend this place at all. read more

Awesome place glad I have it near by can't argue with lifetime warranties on tempered glass!

Wow! Talk about above and beyond customer service. Jonathan graciously helped me with my iPad without hesitation! He resolved the issue. This business has just about everything you need and an excellent knowledge base as well! I will take all my business to Livit from now on! read more

Came in to get my tempered glass screen replaced. They have a really nice lifetime screen protector warranty where you pay a small fee of like $6 to get your glass replaced and the people who work there always make my experience a breeze. Super funny, easy going employees that aren't pushy. Highly recommend for anyone looking for good phone accessories and customer service. read more

Cody was extremely helpful and tentative to my concern. He handled it great and resolved it and made a customer for life. Thanks for all your help and I couldn't thank you enough for your service! read more

Jonathan and his sweet associate ROCK!! Thanks J for always taking care of us and making us smile. Awesome customer service and perfection on replacing our protectors! read more

Took my phone in to get the screen replaced, was more expensive than the over the phone quote but the gentleman that helped me was very knowledgeable and professional. He not only knew what apple care would have charged for the repair on my device but also on newer I phones. read more

ISAAC is a very unprofessional person and charged me for something he said I never paid for in the past.... after I tried explaining to him that I had the same screen protector and they were out the last time i needed 1, I was on a waiting list and they never called me...he just kept telling me I never paid for it and he is charging me for it now! I have been a loyal customer for years, it's not about the extra charge but the fact that he refused to listen and dismissed the facts. Apparently they don't care about a customer base! read more

This place is bad My wife took her iPad there to fix cracked screen. She got it back and the home button didn't work and the new screen they replaced was cracked. Long story short avoid this place like the plague. Will never ever use them again. read more

Worst store for phone cases, charger cables, screen covers, and aux cords. Phone screen covers (the glass) breaks right away with just touching anything in purses, phone cases are very cheaply made that break, or are not safely covering phones. Aux cords and phone chargers stop working within one week. New management and workers aren't friendly and don't care at all about the product they're selling and it's quality. This store doesn't go the extra mile for their customers. Please never shop at this store. It's a waste of money and time. read more

Went in to have my lightning connector replaced and they somehow managed to break the microphone. They didn't bother testing that functionality before giving my phone back to me. Went back next day and the kid in charge told me I would have to come back the following day because it was "illegal" for him to fix my phone. Finally got it working the following day. My advice, just stay away from this place. They're half-ass and in apologetic. read more

They take forever and they didn't even help me at all. I don't recommend coming here unless you want to waste your time

Just bought a new case and glass and my phone has never looked so good. Not to mention the fact that I'm not worried about dropping it now.

Isaac of Livit Mobile, is a consumer friendly sales person and upstanding representative for this business located in (the former) Vancouver Mall. He assisted me in choosing an Otter Box Defender case for my Samsung Galaxy 6 phone, as well as a protective and useful case for my 7" LG tablet. Justin meticulously sized and placed my tablet's protective screen. I should have capitalized 'meticulously'! I cannot recommend this business highly enough, all because of the staff. They have a good selection of accessories, as well. I'm old, and I remember when service was to be expected, not just hoped for. These guys rock! read more

I was recently traveling through Vancouver when I noticed my screen needed new tempered glass so I went to my first choice, Livit mobile which I was glad there was one right at the mall there. So I pull into the mall and head over to the kiosk they have there! Which by the way is very convenient for people who are in a rush like me. Then to tell you the truth the kiosk blew me away. Everything was neat and easy to find the people that worked there are extremely friendly and eager to help you out. I am impressed with how clean and organized you don't even need to go to the actual store when the kiosk is pretty much h a full store in a central location. I will definitely come back just because how amazing and well put together this kiosk was. So once again thank you Livit mobile for going above and beyond all peoples expectations with this amazing kiosk. Thanks and good luck with business Ryan. read more

Loved this place! Its great how a new case can make you fall in love with your phone all over again :) Employee's were informative and easy to talk with. read more

Glass screen protectors both popped off after having their employee put them on...left 3 messages for manager Isaac who still hasn't called me back. Would not recommend this place at all. Talked to a different business about the screen protector who said the rainbow swirls in the middle of the screen meant it wasn't applied properly. So they not only charged me more than what was agreed on prior to them applying these to our phones but they sold us protectors that they knew wouldn't fit with cases on the phones and applied them wrong. Filed dispute with my credit my card company. It's 4 days later I left 3 messages for this Isaac character who Still has not called me back. Not a reputable company....update, months later I got an email from someone claiming to be the district manager? Lol I got an alert that the email included a virus ....no I did not open it...I received 3 virus infected emails read more

.Seriously the worst! I had my iPad mini repaired there and s I have had to return to liv it 4 additional times to have repaired again! Yep thats a total of 5 times they "repaired it" The whole glass screen just kept coming off, the screen kept moving on its own keyboard would start typing on its own, and than it started turning on and off but was told by an employee that it was our fault and not theirs. the worst employees every this same gal was so rude to me while telling me it was my fault the iPad was needed to be repaired over and over by their company even when I have owned this iPad for a long time and have NEVER Had one single problem with it until liv it mobile "repaired" and now it's out of their "warranty" and they will not repair it with cost. Not only will I be reviewing this company on any website I'm able too I will be filing a complaint with the better buisness bureau. I would highly recommend finding another company. I sure wish I did read more

Honestly, I've never been the person to want to write a review nor been angry enough to write a review but this is literally the worst place I have ever bought anything from. I bought two cases which didn't fit my iphone 5c so I returned them (which is not my issue) I have tempered glass on my phone which makes cases fit a little weird anyway. I went in to return the cases and Isaac argued with me on the fact that it should not be an issue and if I had his tempered glass it wouldn't be like that. So he insisted on trying his on instead of mine and I said no because I liked mine and he said his was the exact same. So he did it. He pushed on my screen so hard it broke my LED and it faded right in front of him and I asked what was going on with it and he said it was weird and he didn't know. I then took it in today again because it completely broke where I couldn't use my touch and couldn't see barely anything with lines up and down across the whole screen. I told him he broke it and he said "the only way to break the LED is to go into the phone and mess with it" I know for a fact you don't have to go into the phone. I took it to iCare for a first opinion and they agreed that Isaac had messed it up. If he is a electronics guy don't you think he would know that you don't have to go inside a phone to break the LED. You can break it by pushing to hard and he was just trying to cover his own butt. I use my phone for work so I had to get it fixed today and I paid $130 at iCare repair in Battle Ground. At least they know what they are talking about and will own up to what they do if they mess up anything. I will never go to Livit again and I will highly suggest no one else do so, especially if Isaac is the one that is working. He cares more about his sale than anything else including your property. read more