1. T-Mobile Authorized Retailer

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    Vancouver, WA

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    T-Mobile Authorized Retailer

    2.8 (16 reviews)
    Open • 10:00 am - 8:00 pm

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    Hours as of 7/5/21
    Jeremy S.

    Rating the store here, NOT the service (I use a different carrier). My gf lost her T-Mobile phone a few days ago and needed a replacement. The young man that helped her out was extremely helpful & courteous. The store itself was clean but minus 1 star because all that darn pink was awful looking at after the first few minutes. Looks like an 11 year old girls dream bedroom colors in that store.

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    7 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    5 years ago

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    2 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    8 years ago

    Awesome! Great staff, super friendly and gets straight to the issue! Never any pressure of them trying to sell me anyrhing

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    8 years ago

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    T-Mobile

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    Ask the Community - T-Mobile Authorized Retailer

    Verify this business for free

    People searched for Mobile Phones 543 times last month within 15 miles of this business.

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    Verizon

    Verizon

    3.3(33 reviews)
    0.6 mi
    •$$

    Went in to inquire about an upgrade and Riley told me I could trade in my old phone for a free…read moreiphone14! He was great! Great customer service from him!

    Horrible service all around - do not fall for the guise of this being an actual Verizon Store. I…read moremade the mistake of thinking this was a real Verizon store, as that's what they advertise as opposed to "Cellular Plus", and literally 5 months later, I'm still calling Verizon to fix the billing mistake Cellular Plus set us up for and am obviously regretting my initial misunderstanding. My husband and I spent FOUR. HOURS. with a representative and a manager for what should have been a simple issue. (We were going from Pre-Paid to Post-Paid and purchased new devices.) They couldn't resolve the issue within that same day, and we had to leave our old phones with them overnight. They weren't apologetic at all about the inconvenience and were rather acting bothered with us that this ordeal took so long. That was in February. As I write this review, it's June, and after multiple phone calls with Verizon, I *just now* received the refund Verizon owed us because of the billing error Cellular Plus caused. On top of our horrible experience, we witnessed the female manager talking shit about an elderly woman who came in during our four-hour experience. Sure, the request of that woman may have been annoying, but like ... as a manager, you don't reveal your annoyance about another customer to the current customers you're helping. I've learned my lesson and will be more cognizant when googling actual Verizon stores next time.

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    Verizon

    Verizon

    2.4(60 reviews)
    6.0 mi
    •$$

    LIARS LIARS LIARS The manager of the store told me if I…read moreactivated my son's watch today, he had a $150 credit he would apply. It would come in the form of $10 per month for 15 months. I told him I didnt really need it for another 60 days or so, he told me the offer may not be around so I accepted it. Well, the paperwork had $10, he ensured me he just had to make a call to let them know it was a Verizon watch (I had just replaced my other sons watch) and it would make the credit $150. I told him I trusted him that he was being forthcoming and told him I wanted to wait for him to make the call. He acted like he did, leaving and coming back telling me I was all set, and the credit would show on the 2nd billing cycle. Well, it's never shown up, and on top of that Verizon charged me 300% more for the BS fees for a 19 day pro-rated month. 3 watches on the account, one has $1.79 fee, this one, $5.49. This was the case for all the different fees. So, the managers lies cost me $140 in credits for the watch, 2 months worth of service at $20 or so each, and Verizons rip off pro-rated fees for a total of $200 in added costs. They have told me 3 times they are making it right, but that doesn't happen.

    I appreciate the response. Still only 1 bar of LTE service…read more, calls dropping all of the time(even calls from Verizon). I called Tier 2 service a week ago and they sent a message saying that they are still "working" on the problem. It would be nice to know who to talk to.

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    T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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