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    Verizon

    3.3 (26 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Verizon

    Telecommunications

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    3 months ago

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    4 years ago

    They insisted that I we're a mask I said I won't do that he insisted that I needed to.He rolled his eyes when I left the building

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    Review Highlights - Verizon

    I first walked into the store and Brock was standing right at the door ready to greet us and wanted to help out anywhere he could.

    Mentioned in 2 reviews

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    Whisler Communications - untitled

    Whisler Communications

    (1 review)

    Yesterday my local access account with Rainier Connect went down; all I got was a 404 page with a…read moredog on it. I called Rainier Connect and after a couple of minutes talking with a technician he said since my wireless company was Century Link he couldn't help me and to call another number. I simply thought it was another department within Rainier Connect; wrong. It turned out to be Whisler Communications. Shane answered the phone and after I explained my problem; even though I am not a customer, he took over my computer and fixed the problem. Shane was professional, courteous, friendly, and in 10 minutes I was back up and running. I live in Scottsdale, AZ and will probably never use his company, but I would highly recommend his services to anybody who lives in his operating area. He picked up the phone, no transfers to somebody else and solved my issue. Thank you Shane for a job well done. Bob gooding@localaccess.com

    From the owner: Whisler Communications is a family owned and operated business located in the Mottman Industrial…read morePark in Olympia, Washington. We have been a wireless leader in Southwest Washington since 1959 providing sales and services of wireless communication systems. We currently provide a range of products and services from simplex 2 way radio, to large scale trunked systems, and now a partnership with Air Access Inc. providing wireless broadband internet to areas unable to access highspeed ground lines. Authorized Kenwood dealer.

    Eugenius

    Eugenius

    (33 reviews)

    Downtown

    I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

    Sean at Eugenius came in and worked our server and network so it ran efficiently with all the…read morenecessary HIPAA and protection necessary for our practice. They were well prepared so that we had no down time for patient care. All software and hardware were updated and coordinated. we are truly grateful for their professionalism, efficiency and care. They were also the most cost effective based on our comparisons and the fact that it didn't take weeks and multiple technicians to troubleshoot the issue. Sean has my highest recommendation without reservation!

    Verizon

    Verizon

    (56 reviews)

    $$$

    We really liked this store. Alanna was amazing! She spent a LONG time with us to make sure we got…read moreeverything we wanted and wasn't in a hurry to move us on. She made everything easy and crystal clear. She even had us bring our old smartphones in and we got $300 dollars EACH for our OLD smartphones just for signing up! We are sitting at home with new iPads and iPhones 6s and couldn't be happier. Yes you pay more for Verizon, however their service is excellent. Alanna even provided her cell phone number for any issues or concerns. I couldn't be happier!

    So, I just wanted to come back on here and note that after leaving my initial evaluation of this…read moreVerizon and how they mistreat their customers, you can all read Verizon's response here, a very sincere sounding and apologetic reply saying it would be looked into and blah blah blah...all the usual promises. Since there is no way to reply to the stores reply, I'd like to share that no one ever followed up or called back or did anything to alleviate the damage they did, just as I suspected, they would ignore it as they have every other attempt I've ever made to resolve something with them. It's just empty words and more of the same poor and unexplainable lack of service or care of any genuine nature. I made the right decision by leaving Verizon, clearly. pretending to be concerned for someone's troubles that you admittedly caused,when in reality you just wanted people to read what sounded good and seemed sincere. Man, that is beyond pathetic.

    Verizon - mobilephones - Updated May 2026

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