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Olympia, WA

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Verizon Authorized Retailer, TCC

3.1 (9 reviews)
Closed • 11:00 am - 6:00 pm

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AT&T Store - Quote for selling our phones

AT&T Store

(49 reviews)

$$$

We walked in to buy a charging cord. There was only one store clerk, and he said he would be right…read morewith us. He was helping someone buy a phone. We waited for about 20 minutes. They were talking and looking at us. I felt uncomfortable and almost walked out. He came over and found the cord. My husband gave him our debit card and he ran it, asking if we wanted the receipt emailed. We said yes, he fiddled with the handheld, finally said he sent it. He never asked our name or looked up our account. 2 days later, we were charged double and no receipt was sent. We tried to call, but they won't pick up the phone. I had our bank reverse the charge.

Absolutely the worst customer service I have ever seen. If I could give a negative star I would…read more Today I entered the store at the capitol mall in Olympia to return a trade in. When we walked into the store we were not greeted by anyone we sat at a table expecting 1 of the 4 employees to come greet us that never happened. The manager and 2 employees were to occupied with what ever he had on his laptop the 4th employee was with a customer. When I decided to leave I walked over to them and asked if there was another store that could help me since they were ignoring me and instead of asking what I needed they told me where another store was. I have been a customer of att since 1992 and have spent a lot of money on your products to be treated the way we were. I will be canceling all of my lines thru your company and will go to a company that values there customers. The staff at the Olympia store are absolutely garbage.i would not recommend anyone to go to that store take your business elsewhere.

Batteries Plus

Batteries Plus

(55 reviews)

$$

Batteries Plus is a chain of stores that sells car batteries, light systems, bulbs, and other…read moresimilar items. [Price Range] -- $20+ [Services] -- they can replicate car keys and key fobs, install batteries in your car, repair phones, and a bunch more. [Location]-- located very close to the super busy Tacoma Mall area. The parking area is very small-- only having 4 or 5 spots, so it can be a pain to get out when the area is busy. Other than that, the store is clean and there aren't any people loitering there. [Experience]-- the employees were pleasant to interact with. I needed a car key replaced and initially the associate wasn't sure their machine could replicate my car key due to how worn it was, so she refunded the programming fee and had me find someone to manually cut it. Fortunately, Home Depot's (they can also replicate most car keys even if they have transponders) machine replicated the key perfectly, so I came back to this location and she was able to use their software to program the key to my car. Overall, I paid $122 for them to do so. It's entirely possible to do this yourself if you order a kit or have two car keys, but considering I needed it done ASAP I am very grateful for this service and I don't think the price is that bad.

Got new Duracell auto battery installed in my Lexus in 15 minutes, no appointment or waiting! You…read morecannot get faster service anywhere else. The website had a double discount sale and they install it for free. You get a top quality battery for a good price and immediate install, just what anyone needs.

Verizon Authorized Retailer, TCC - mobilephones - Updated October 2026

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