I took my laptop to Olympia Computer, it would not power on. They were friendly and informative…read morewhen I called about the process and when I dropped it off. Turned out my motherboard had a short and it wasn't worth fixing but the process was easy, they were friendly and informative and it was worth the $50 diagnostic fee to find out. I would definitely go back if I have computer issues in the future.

Easy. Dropped it off. Got my estimate. I gave the ok. And was what they had said from the…read morebeginning. Nice people and easy to deal with.

I saw an ad/listing on OfferUp for a "Brand New iPhone 16 Pro Max - Huge 35% Off! Only $829" at…read morethis particular location & so so went there to purchase a unit. I arrived there & asked for the specific model to purchase. The gal said that price was for a used unit locked to a specific carrier. I showed her the ad on my phone & asked to speak to a manager. A guy came out from the back room & said, "If you scroll down & read more it will tell the exceptions." I said, "The title of your listing is very clear & your tactics are very deceptive!" This business is dishonest & a waste of time! See my included screenshot of their listing.

I wish I never heard about this place. I went to get a phone because my last got damaged and I…read moreneeded a phone quick for operating my jobs and payments. But now I'm stuck paying more than what I'd owe for even the latest phone. They didn't inform me on lease details. There app has also crashed after an update leaving me unable to pay my payments on time. Which a day hasn't gone by that I'm left to pay past due which makes no sense struggling with other payments. When I'm done paying this phone off I will not be continuing anymore service with them.

Dropped off my phone for a software change, and was surprised to have to pay up front (note to…read moreself: this a bad sign). George told me that the tech would be in the next day, and the phone would likely be done then. After 3 weeks (and several ignored text messages) I picked up the phone (minus the lost cover), was not offered a refund, and had the phone fixed in an hour at a shop in Federal Way. I would not advise paying up front (as sometimes they can't do the work), and don't wait 3 weeks like I did to retrieve your phone and go somewhere else.

Wow every review was terrible!! Its true, this guy is a crook ... Even with the bldgs hevtents!!…read moreHe'll move in after paying the one month move in fee then force the owners to evict him which takes up to a year at times then he just moves on to the next empty place you can find and pull the whole scam again he said probably 15 different buildings in the last few years.... If you're reading this don't go in there to get a phone have your phone repaired anything stay away from this guy he is a crook

Spent $371 to have a cracked screen repaired on my phone, which was fully functional when leaving…read moreit with them for the screen replacement. After picking it up, the camera, both front and back photo functions have issues. "Selfie" camera function just goes to a blurry screen and locks up. Regular camera will take one picture then displays "camera failed" on the screen. When I took it back to them and explained they may have fixed the crack in the screen but they broke the camera, this place refused to take responsibility for damaging the camera during repairs. They offered NO resulution other than we will replace your camera for the cost of parts, mind you the camera was fine at time of drop off. They wouldn't even put the cracked screen back on the phone and refund the repair cost. I will never take another device to them for ANY kind of repair, nor will I recommend their services to anyone. They do not stand behind the work they do and will not take responsibility for damage they cause. Do not trust them! There are at least two other businesses in the mall that offer the same repair services, do yourself a favor and use one of them instead.

I know this is LOOOONNNG... but read the whole thing and save yourself some $$…read more I had really high hopes... and at first I was totally pleased. I have a Sony Xperia z3 and stupidly cracked my screen. Terribly. It was non-responsive and the picture was all jacked up. Looked worse than the pictures they have posted. I called around to a few places and there are only a handful of places that replace the screens on these phones :( The first place I found said the screens were on back order, Cellairis said come on down and we'll order you a replacement. I was so stoked! So I get there (7/23) in time to order overnight shipping for this replacement screen. Apparently replacing these screens cost more than other phones so I put $100 down for "parts" and had to pay $80 for labor once I picked it up. Both gentlemen were very nice and we had some jokes. Good times. Alright, so here starts the trouble... I called the next day around noon to see if my phone was ready. Oh no... the screen didn't come in. -_- Tomorrow tomorrow... So I get a call Saturday my phone is ready. YAY! When I pick it up, it looks weird... "That's because it's not the same screen." DUH. The part where my you put your ear against to listen to calls... totally looks weird... i can see metal... I point that out, "no it's fine, it's fine." I test it out... call my cousin... can't hear a thing. Turn on my speaker phone... That's better. So I go back and show him. "I'll order you a new speaker. No charge. On me. It will be here Tuesday." Needless to say Tuesday rolled around and I received no call. It was a busy week at work and I was pleased with my screen so I didn't bother to harrass them. Then yesterday, 8/12, something strange happened... I was using my phone all day like normal. Visited my parents, was using my phone blah blah blah, drive 10 minutes home with my phone in my purse. Get home, take my phone out of my purse, and then tap the screen t wake it up. No response. So I get impatient and use the unlock button instead. It unlocks and at the bottom of my screen I notice some tiny cracks that were NOT there before. Then there is a longer crack stemming from one of the smaller cracks. I take my case off to see if the frame was damaged also (idk how that would happen with a case anyway but I really did not understand what was going on...) and then I noticed that the screen was... lifted away from the frame on the right side where the crack was! WTF?! About 1/3 of my screen is functional now. -_- I called Cellairis from work today (since I can't call out from my phone...). i explained my discovery last night and they told me to bring in my phone. I really wish I hadn't. #1 they were rude #2 they refused to fix it for free #3 did I mention they were rude? The kid who did the repair was slumped back in a chair and would not take ownership of his shoddy work. He stated he DID order my replacement speaker, but I never picked it up. I reminded him he was supposed to call when it arrived... Then he had the audacity to say "well that's not the problem now. The problem is that you broke your screen." :O So how I refrained from climbing across the counter and choking him out, I'm not sure... maybe because there was a food court full of witnesses and I'm too pretty to go to jail... I digress. The older man told me I should just get a new phone. :O I told him I would go somewhere else for a repair. He said he'd charge me just for the part- $145. I informed him I found a different place who would only charge $120 and no thank you. Then he looked up the part on Amazon- $99. Told me I would have to pay the overnight shipping, approximately $25, plus the taxes. $145. I told him no thanks. 19 days after the original replacement and you won't even fix YOUR MISTAKES?! **** *** both! Oh. In addition to not owning up to their bad repair and telling me to just get a new phone... they were watching some sort of sports game on their phones and barely listening to my situation. One girl gets a new phone FROM THEM, I get told to buy my own phone... Thanks guys...

Horrendous customer service and substandard/broken equipment…read more He replaced the screen - cost about average for the service. But the touch sensor didn't work. After he tried to convince me out was my settings and to go home it works fine, I refused and he very begrudgingly sent me away so he could replace my old broken screen. I went back and he said it was a loose connection and works now. Later that night it stopped working again. The next morning I called from work (an hour in the other direction) and he insisted I go THAT day within 24 hours to return. He couldn't explain their warranty program (their bogus website says 14 days) but said I get nothing if not going THAT day. Luckily my friend was heading there and took it back. Except he opened it in front of her, added scotch tape - 2 pieces for good measure- and said it worked fine. So now I'm stuck with a phone held together by scotch tape that might go out at any second. The guy was incredibly rude and unreasonable. I'm pretty sure they used someone else's busted screen to replace mine (so someone else will get mine now I'm sure). He barely spoke English which made having discussions with him, especially on the phone, near impossible. They need to fire him, but until then steer way clear if he's there. I'd argue they probably use busted or poor replacement parts, so go somewhere else. In fact, in the same mall is another highly rated repair store. Quick Fix. If only I had known!

Yo! My mom had an iPhone 6 not turning on for over a year now. She was so disappointed she couldn't…read moresee the pictures of the family and everything else she had saved on the phone. We didn't know where to go but then found out about reconnect repair in tacoma mall. They just opened up but these guys went the extra mile to fix the iPhone. They replaced the charging port but the phone still didn't turn on, then they did more research and fixed the issue but the price never went up even though they did double the work. My mom is now happy the iPhone works. thank you for the great service guys! Even my buddy who works at apple told me that the apple store in the mall refers customers to reconnect repair if apple technicians can't fix the issue. Now that's gotta mean something, these guys know what they're doing!

Unfortunately we all been there before where we had a drunken night and accidentally drop our…read moreiphone and the screen cracks. They can easily fix your phone screen here, quick and best price around, compared to Apple stores. I was searching online and happened to find this place. I would definitely recommend my family and friends to go here if they had any phone issues.