5 Stars Alyssa at AT&T Poway turned what could have been a…read morefrustrating trade-in into a smoother and less stressful, experience. Despite some minor complications with a name change and ID issues, she found solutions . I left with less anxiety than I came in with.... She knows the process so well you'd think she's in management. My guess is she is. Honestly, AT&T is probably doing better because of people like her. If you ever come across her in this store you'd be lucky. She's knowledgeable, helpful, doesn't overcomplicate things, and focuses on finding solutions not problems. She was also incredibly supportive with her coworker, Francisco, who wasn't as familiar with trade-in appraisals or legal name changes not reflected on your at&t account, etc., She let him handle parts of the process trade in processing while stepping in where needed, striking the perfect balance between guiding and leading. That kind of teamwork and professionalism really stood out.

This is the first time I'm leaving a review but I should have done it sooner. I will NEVER go to…read moreanother AT&T store again, and I've been to a few. Every time I come here they help me solve whatever problem I have. Ben was an absolute delight. Knowledgeable, helpful, and friendly. I told him I was in a hurry, he quickly solved the issue I was having and I was on my way.

Took my IPhone 12 Pro Max in for a broken screen. They…read morefixed it super quick and fixed my charging port issue. Great place, great people!

WORST customer service ever, I've never had such a poor experience in my life. Which is…read moreunfortunate, because I support small self-owned businesses. But you get what you pay for... Went to him for a phone battery replacement. He is local, and honestly, he has low prices ($45 +tax for the battery replacement). He told me that his battery is not original product (ie, not Apple battery). That's fine, I just needed my phone to hold a charge. The new battery he replaced with was WORSE than my old battery. It went from 94% to 70% in less than an hour! I went back the next day, and his mannerism was abysmal. He told me, that's a new battery, must be a problem with your phone processor. I didn't want to risk trying another "un-original" phone battery through him and asked for a refund instead. He begrudgingly refunded $40, minus $5 for service fee. As I was leaving his kiosk, he blurted, "And don't come back." Like why? It was unwarranted, he could've just said nothing and let it be. Of course I wouldn't come back after such an experience. So I left, not only with a faulty battery, but also upset by his rude mannerism. The guy was angry at me for his own faulty product. And then gave me attitude for it... ;( Anyways, lesson learned to not go cheap. Went to Apple Store later that day, they ran diagnostics. Everything is fine with my phone. New battery ($69), and surprise surprise. It works just fine! I would advise anyone to avoid this place -- it's not worth the risk, nor the time and frustration, and overall horrendous customer service.

Jose at CPR did a among job had to have my rear back glass on much samsung galaxy s 22 ultra…read more replace got cracked. It looked brand new when he gave back. Great job and thank you jose. Above and beyond. This is a very nice repair center and it was clean staff is professional and polite and do a amazing job. Car sales cases screen protectors and fixed laptops phones and tablets They do insurance coverage. Yes i recommend this company. And if I need anything I be back. Thank you CPR.

Went in due to my PS5 overheating he did a whole system cleanup price was the lowest in my area…read more Staff was super knowledgeable and understanding even gave me advice on how it needs to be set up. Great place would absolutely come here again.

I've used these guys for a battery replacement twice now (different phones) and will go back again…read moreif needed. Quick service and reasonable pricing.

My Son dropped his tablet and shattered the screen. I thought it was a goner, but I took it to…read moreSkyland and they were able to replace the screen, saving me from having to buy a new one. They were fast and fairly priced.

So glad there is still trust worthing local IT support. I brought my laptop in to get the power…read morebutton fixed. He looked at it and asked asked :you want the cheap option or want me to do it the right way?. To which i replie. "how much is cheap and how much is the "right way?" He responded "I can make it work and keep it simple for $80 or we can order new parts and it could cost up to $250" Since this was a 3 year old laptop, I opted for the simple and cheap option. All good, its been over a month and im happy with the well spent $80

Joey, Those of us…read morewho have used your services will wait with bated breathe until you return. Your generosity and congenial manner is sorely missed in IT, data retrieval and general computer repair. If there is anyway for you to update us before December 31st, please do so! If not here on Yelp, no matter; we will find you! Hope you and your family are well and happy. Take good care! Alan & Lois

I am writing this review with great happiness. As a certified klutz, I have visited swift repairs a…read morenumber of times over the years. Each time, they have delivered swift (as the name implies), high-quality, and honest service. As any repair shop is, prices aren't cheap, but I have found that you get what you pay for (and your devices can be something you shouldn't cheap out on.) Swift repairs deliver services with moderate pricing and great quality. I have also never had a problem with customer service. There is usually only one person working at a time, but that does not hinder me from a great experience. Yesterday, I went in to fix my phone that had water damage. I never asked him his name, but a young gentleman who had longer dark hair had helped me. He told me the pricing of a higher-quality screen versus an aftermarket screen, and what the w might be. As a consumer I greatly appreciate this honesty as I do not feel like I'm being charged and it further helps build my trust with swift repairs. He repaired my phone and literally less than two minutes, which to be fair. I'm sure my screen was an easy fix, but even when I have had more complicated damage, they have always made sure to prioritize and balance my order among plenty of others. All these factors kept in mind has left me overall many great experiences with this store. I highly recommend it for anyone that has any issues with electronics. Thank you!

My phone wasn't charging for the longest time and I didn't know what was wrong with it. I thought…read moremy phone was done for. I thought that I would have to pay Apple to fix it or get a new phone. But I went into Swift Repairs and asked if they could help me and they fixed it in less than a minute. Now it's charging no problem and I'm not going to have to get a new phone! Thanks Swift Repairs! They really know what they're doing. Friendly and fast service.

SO grateful for this company. The gentleman came to me and was RE ALL LY QUICK, and did an…read moreoutstanding job. I have used him on 2 separate occasions now for different phones and both times was 10 stars. Highly recommend his services.

Chingiz was awesome!!! Very professional and just a great guy. If you need your cellphone repaired…read moreALWAYS call this guy. We will call him every time.

Thank you Oktay! Always giving the best experience, quality and customer service. Can't ask for…read moremore! The best!!!

Oktay is the absolute best. Microsoldering / board level repair work is getting harder to find…read morethese days, but from the first few messages we exchanged I could tell Oktay was the right person for the job. He helped with a logic board repair on an M2 MacBook air, and the laptop is working great. He was also able and willing to try a completely different board repair project I had available that most shops wouldn't even be willing to look at. It's truly a breath of fresh air to work with someone who appreciates electronics and is able to save parts that otherwise tend to end up as e-waste. Considering Apple and other big tech companies only seem to push people to spend as much money as possible replacing full assemblies + endless parts etc (that are all glued together) this is why the right to repair is so important and we 100% need shops like this to exist. Will be bringing as much business as possible here moving forward, thank you!

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

I can't say enough good things about Mark and PCS Connection. Originally, I had my phone battery…read morereplaced there and the service was exceptional from the start. Mark took the time to explain how battery cycles work, what to expect in terms of battery life, and how to properly understand battery health. It was clear he genuinely knew his stuff and cared about making sure I understood the repair--not just getting me in and out the door. Fast forward about four months, and I unexpectedly started experiencing battery degradation. I reached back out to Mark, not really knowing what to expect since I was outside the warranty window. Without hesitation, he offered to replace the battery--no questions asked. That kind of customer service is incredibly hard to find these days. Anyone can provide a service when everything goes right, but standing behind your work and taking care of a customer after the fact is what separates a good business from a great one. Mark earned my trust and my business for the long term. This is exactly how you create lifelong customers. Thank you, Mark, for taking care of me and for providing such outstanding service. I highly recommend PCS Connection!

I had an amazing experience at TouchTel Wireless in Grossmont Center! From the moment I walked in,…read morethe pricing was straightforward and transparent, with no hidden fees or surprises. The service was incredibly fast, and Sam had my phone repaired in under 30 minutes. Sam was knowledgeable, professional, and honest. I really appreciated that he didn't try to upsell me on products or services I didn't need. It's refreshing to find someone who genuinely cares about helping customers instead of just making a sale. If you're having any phone issues--whether it's a cracked screen, a repair, a new phone, or you're looking for accessories--I highly recommend checking out TouchTel Wireless. They're conveniently located on the northwest side of the Walmart shopping center at Grossmont Center. Great prices, fast service, and outstanding customer care. I'll definitely be coming back and recommending them to friends and family!

They didn't have any of the mobile devices I needed, and they also attempted to sell me a device…read morethat hasn't worked on any cellular service services in over a decade. I was not thrilled with the service or offerings here. Unless you're looking for just lanyards or small accessorizing merchandise, I wouldn't bother here until they're able to resolve. The bigger issues indicated above.