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Verizon

3.5 (148 reviews)
Closed 9:00 am - 8:00 pm

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3 months ago

Went to get my eSIM reactivated on my phone and Sergio was extremely helpful. Whole process took about 5 minutes.

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2 months ago

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4 months ago

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2 years ago

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3 months ago

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11 months ago

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3 years ago

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Help Desk

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1 year ago

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10 months ago

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

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4 years ago

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5 years ago

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3 years ago

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Help Desk

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6 years ago

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5 years ago

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6 years ago

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Victra

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9 years ago

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Victra

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4 years ago

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4 years ago

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5 years ago

Lazy people, they close an hour before they suppose too smh. I work late and Called head about the hours but I guess they don't care

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Victra

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6 years ago

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Victra

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4 years ago

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4 years ago

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5 years ago

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5 years ago

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7 years ago

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5 years ago

Great service from Stephanie. Thank you for the deals and discounts getting my trade in set up!

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5 years ago

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6 years ago

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Victra

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9 years ago

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Victra

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4 years ago

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Help Desk

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5 years ago

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4 years ago

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6 years ago

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Page 1 of 4

Ask the Community - Verizon

Review Highlights - Verizon

I have been to the store multiple times in a year or two and always had great experiences with AJ and Anthony.

Mentioned in 25 reviews

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Spectrum - Text messages from Spectrum

Spectrum

2.4(12 reviews)
1.6 miMira Mesa

I came in about an hour before closing, Linda was very helpful and answered all my questions. I was…read morenot even buying anything. I was actually looking on how to save money on my bill, considering this, she still provided great customer service and answered all my questions. She went over all the promotions that are available but was not a bit pushy. Ask for Linda next time you visit !

I've had spectrum for many years due to the consolidation with time warmer and no other options for…read moreinternet in my condo complex. I've had so many issues with service stability and their provided equipment that many years ago I purchased my own cable modem. One day I received a flyer that google fiber was now available for my unit. I called spectrum and it hey said they could match the service quality but their rate was higher ... and I would have to use their equipment. I gave them a chance but they could not activate their equipment for FOUR hours. Eventually it activated but I got no internet. They then started to blame my top of the line nighthawk router that was working JUST FINE along with my modem before they activated their modem. This is how they left it KNOWING I needed internet to work the next day. I asked them to hook up my old modem that was working fine before, but they said it was "incompatible" with their service. I plugged in my old modem and BOOM everything worked again. Tired with their incompetence, I called Gfiber and they had me hooked up the SAME DAY and it only took 30 minutes for SYMMETRICAL 1 GB SERVICE FOR LESS than spectrum. You would think my problems with spectrum would stop there, but it didn't. They even made disconnecting their service especially difficult, attempting to pass the blame on to me for "expectations". It told them my only expectation was working internet since it had been working just fine for years before. Can they seriously blame me for leaving after giving them FOUR HOURS to resolve then leaving me with ZERO SERVICE? And they're charging me a "rental fee" for equipment that's not even activated? I don't think I would be so bitter if it weren't for the repeated attempts by every person I talked to to blame me ("equipment", "expectations") ... they use the same words so I think they're trained to blame the customer. I still have the streaming premium apps but I'm going to shop around to find a better combined rate for the apps I use.

Verizon - mobilephones - Updated May 2026

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