Got our phone fixed ! Got the fake screen after which camera doesn't work and screen doesn't work…read more!! Avoid at all cost

I called to set up a time to replaced the shattered back of my iPhone 14 Pro Max. Honestly,…read moreAbdullah made it seem too easy (but I'm sure it wasn't), done in 2.5 Hrs, drop-off to pick-up and at a very reasonable price. Abdullah is the real deal. When I call, he answers, his work is awesome. I highly recommend this tech for smart phone repairs.

Been here a couple times for cracked phone screens and desktop cleaning, crew was always quick with…read moregreat service!

I went to "CPR Cell phone Repair" to get my 8+ back glass to get replaced and they did not replace…read morebc of not having the proper tools.. even after taking my money but Fly Pc did a awesome job by replacing it less than 1 hour.. Casey keep up the good work thank you so much!

This is a review I still cannot believe I'm writing. The events that occurred during my visit to…read morethis business are like nothing I have ever experienced in my life. On my initial visit it was a simple as a iPhone screen repair. I usually take my phone to my favorite place in Plano, but figured I'd give this place a try since its in Allen. I foolishly did not look at previous reviews, otherwise I would not have come here. I walk in and explain the problem. The screen won't come one and is just black. They fixed the screen, while they were much more expensive than the place I typically go to, the screen is repaired, and I leave with a working phone. A few days later, the screen goes black for no reason and has a line down the middle. Nothing was done to the phone to cause this. I bring the phone in and show him that the phone screen is blank with a line through it. He immediately starts ranting that I pressed the screen too hard, which makes no sense since the phones being used as normal and has been used as normal. This is pretty annoying, and I let him know that it is not normal for a screen to go bad because you think someone pressed too hard, its a poor excuse. I then look at the receipt and see that the receipt states there is a 60 day warranty unless the screen is cracked or there is water damage. I let him know this. Then he changes his story, and he tells me he thinks my screen is water damaged. At this point, he hasn't even looked at the phone or held the phone. I let him see the phone. While he's holding phone, I take a picture of him... I know I'm going to want to have this picture and I know I'm going to leave a bad review. He tells me don't take my picture or I'll keep your phone. I tell him give me my damn phone back, you can't keep my phone because you're mad at me. At this point, I'm pretty annoyed and I tell him he needs to fix my phone, he walks out of the room and goes back for a long while. Next thing you know the police are there. This is one of those situations where his level of escalation is inappropriate and just shows how far a dishonest person will go to justify their theft. Luckily, Allen Police Department is pretty awesome, I explained to the officers what occurred, they kindly explain to me that there is no recourse other than to have a report with call notes created by them. I got the report with notes from them, and from this point, I will take this to small claims court. So to be clear, I took my phone in for a repair, the repair worked for three days, then stopped, and the repair person tells me that it is my fault the repair did not work. He wouldn't fix the screen or refund me, and insult to injury, he called the police on me. This level of escalation is both irresponsible and dangerous. I will never shop here again, and will review anywhere I can to let the world know that if you have a repair done here, they will not back the product, will lie, and at some point may even call the police on you. What an embarrassment for a location like this to be in Allen.

Hell no i wouldn't recommend unless u like being belittled and disrespected by the store owner very…read morepoor costumer care and service. I went asking to get my wife's phone screen fixed and he talked to my wife and me very disrespectfully. The tall dark skined heavy accent gentleman was very unprofessional. This place were my wife and I were disregarded and treated like we don't understand or like we are incompetent. Very poor customer service by his part ( store owner "manager")."Paul O. " I believe his name. The ONLY decent employee was a small short female that i had talked to a few days prior and she was very respectful and super helpful definitely would recommend if SHE AND ONLY SHE WAS THE ONLY EMPLOYEE in that establishment. Other wise,honestly your better off going somewhere else were they care for the customers.

Got quoted $510 by another place due to issues with my charging port. Not sure what they were going…read moreto replace but they said it had to be a number of other things as they couldn't replace just the port. Not sure what the issue was in the end but he got it fixed real quick for me and nowhere near $510.

Lmao this place is a joke. I bring iPad in because battery isn't charging and he plugs it into some…read moredevice to see if it would charge then says no charging, motherboard bad. I'm sorry, you plugged it into some random little device, you didn't open it up or anything. I'm not gonna take "motherboard bad" without you actually looking at the iPad. Lame, won't return, there's a million other smart device repair shops in McKinney

Came to the Samsung store in Frisco Mall as a walk-in and Taylor had a virus problem resolved on my…read moreold phone in 10 minutes. After a discussion with him and his knowledge I figured it was time to get a new phone which was on my "to do" list for 2 years. He and Alessandra worked with me and transferred all my things to the new Samsung phone before I left. Totally satisfied with their customer service and products. I would recommend them to anyone. I will go to their location before going to another store any day.

My wife and I purchased new Samsung phones. We needed assistance with the phone transfer. We were…read moresomewhat stressed when we arrived after dealing with another retailer that refused to help us with the transfer. Luis greeted us and offered to help us with the setup. He assured us that he would guide us and show us what to do every step of the way. He was very knowledgeable and talked us through the setup process. Luis was awesome and he handled the process with ease. He was very friendly, professional and answered all of our questions. We love our new phones. Thank you Luis for providing us with excellent customer service and a great Samsung Experience!

Listen to Vinay O.'s review of this place. If I could give 0 stars, I would…read more I sent in my desktop computer because the RAM recently failed a boot cycle, which fried the SSD to the point that it could not have been repaired. After doing my own research, I decided that it would be best if I send in to a 'professional' to get it replaced and have the set up done. Once I got it back, everything ran considerably slower - The boot times went from a couple of seconds to 5+ minutes. I had to do my own research to discover that when they put in the new SSD, that was all they did. When they set up the new OS on my computer, they did not even bother to initialize the new SSD. That means that my computer was completely unaware that my SSD even existed. So for about 1.5 weeks, my computer has been running everything on the HDD, which even the most clueless of computer owners know is not right. It took me 30 seconds of googling to discover the proper procedure to follow in order to actually repair the issue from start to finish, and these guys managed to take about 2 weeks to do it, and they did it wrong. Find somewhere else to get your expensive electronics fixed, because these guys do not know what they are doing. Also the place reeked of sewage.

Came in to the store cause i broke my phone at work they got me in and out in under 20 minutes and…read morewhere extremely polite and nice. Highly recommend this store, and Sups the employee there was amazing she got me takin care of in a flash.

Mike and staff were extremely helpful in assisting me with purchasing a Samsung S23 Ultra for my…read morecell service. Prices are even better than Best Buy open box by a mile! Been looking to upgrade a phone for photography and video work and have had my eye on purchasing a Samsung S23 Ultra. After looking around everywhere online and in at big retail stores (i.e., Best Buy, Costco, Walmart, etc.), I was ready to wait until new phones arrived and prices went down. That's when I stumbled on Recharge Electronics. By sheer luck, I was visiting the 7-11 next door when my wife noticed this store. Gave them a shot and Mike was great at helping us find a phone to replace my aging S10. Recharge offered a Samsung S23 Ultra in prime condition for $800. Compare that to Best Buy (next best price) at $945 on sale and it's easy to see how great the deals here are. After purchase, went down to my local service store, got it setup, and purchased a case and screen protector for less than Best Buy's price. The value and service here are so good, we're already discussing the possibility of buying my wife's phone here in the next year. If you're looking for electronics in test and great condition, check them out!

I drove across town in rush hour traffic to get there before closing. I arrived about half an hour…read moreearly and met with hostility from one of their employees, Tomas, who refused to buy my device because of their rule against purchases after 7pm. He offered a condescending apology, so I politely told him not to apologise and to be better. The next day, I returned during the middle of the day ready to sell my device. This time, I was refused because I was "rude to their employee". It's clear that employees with bad attitudes and a lack of customer service focus will eventually drive customers away. I wasted gas on two round trips for nothing and lost the money I would have earned for the monitor. This is unacceptable. You need to fire Tomas. He has a bad attitude and a spirit of offence.

I went in to get my laptop replaced. It's. 2 in 1. They quoted me 465. Said they would give me a…read moremilitary discount. First when the text that my laptop was completed came out. They called and said that they had ordered a broken screen so I had to wait a couple extra days for the new one to come in.. when I went in to collect it after the second text came in saying it was ready the part they ordered was a different color.... When I went to pay. I found out that they didn't put on my discount. This place is a scam.

Zain is AMAZING & I don't often use that word! My phone is old & I wanted to see if it was worth…read morerepairing. He quickly & expertly diagnosed my phone & gave me several options - not being pushy in any way. I even called him after talking to a competitor & he was nice enough to offer his expert opinion. This is so refreshing! I will definitely be back & recommend Wylie Phone Repair & especially Zain to anyone who needs anything phone related. Thank you!!!