Went in to buy a TV. 8pm on a Saturday. I knew what I…read morewanted but could not find it. So I asked a disinterested young staff member where I could find it - showed him the item on their website on my phone. He waved me off with "it'll be over there somewhere". I found it after a while. ALL checkouts were closed with a sign saying to go to customer service - where I waited for 10 minutes before the a customer walked away, clearly agitated with the single person working. Five other staff chatted and talked, and watched me. Eventually the red haired young woman at the counter waved me over as though I was a nuisance. I asked why all their cash registers were closed requiring me to line up in customer service. She rolled her eyes, scoffed, and told me they do it there now. She was so rude I asked her "You don't give a shit do you?" She scoffed again, shook her head, and mouthed "nope". When I declined to give my customer number because I would not he buying from them again, she asked why. When I pointed out she'd just agreed she didn't give a shit she grinned - and said I'd put words in her mouth. This place appears to deserve the slow death its dying. I'll stick with Amazon.

Had to hunt down a salesperson. Another customer and I were waiting around for a good 10 minutes…read morebefore we went looking for help ourselves. Once I tracked down Saad though, he was great. Left happy with my purchase and even scored a discount on an Apple product I'd been eyeing. They had the colors in stock which was nice. Better floor coverage would go a long way!

I like this place and Ali was really friendly and did a great job. I recommend people come here for…read morecell phone issues. I messed up my screen and frame really bad and Ali easily replaced my screen. Fair price.

It was he second time I took an iPhone in to replace the battery... they did a great job and I'm…read morevery happy with the charges too.

Not only is Spectrum internet service terrible, their customer service is horrible too. We've been…read morewaiting an hour at this store and we only want to turn in our equipment and make sure our account is cancelled. We've will never use spectrum again.

I can't speak for previous customers, but my experience was pleasant, and my issue was resolved…read morequickly, along with receiving faster equipment! The team was very accommodating as well. Thank you, guys!

Never stepped foot inside this store. However on 6/24 at 7:35 PM our debit card was charged $300,…read morethen $200. Turns out some rep at this store, charged our account for someone else's purchases. We had to escalate to Verizon, file a fraud dispute, close down our debit cards, and everything. I guess 20 minutes before closing, someone decided they didn't want to do their job properly. On top of it, they had the audacity to upload someone else's debit card information into our account, after charging us for their Apple Watch purchases. Safe to say, I hope whomever that was, they are no longer an employee.

Terrible service. They try to up sale and treat seniors as second class citizens. I would not…read morerecommend them.

He was quick and did a great job! Great prices too. He replaced my screen and got my phone working…read moreagain

From the owner: Adam's Phone Repair is a Family owned business that focuses on screen repair, charging port repair,…read moretablet repair and even laptops. Most phone repairs are done in under 45 minutes and we do our absolute best to meet the needs of our customers by providing the best customer experience possible since we know how important our devices are, especially needing to have access to our mobile phones.

My visit yesterday to T-MOBILE can be summed up in one word "Awesome!" Kumar and Andre provided…read moreexcellent customer service to my family and I. Andre was my representative; he was very knowledgeable, he not only listened to our needs he addressed them. I felt confident in my purchase, and I look forward to upgrading my device at this location. Andre and Kumar were extremely accommodating as my wife's old device took its time to back up to the cloud. They patiently waited after closing hours to ensure that her new device was updated before conducting a factory reset on her old device. Kudos is in order for both of these men! They Rock!

The workers at the store are wonderful and they do a very good job trying to get to you as quickly…read moreas possible, but T-Mobile is the problem. Their Internet service was so slow. It seems like I was on DSL dial up from the 90s and their Internet Wi-Fi could only be used a few rooms even with the booster. The cellular just doesn't cut it.

The tab of lightning cable snapped off in one of our iPads yesterday and I could not figure out how…read moreto get it out. I called the McKinney store and they said to come right in and they would look at the issue to see if it was an easy fix. The hardest part of the whole process was I forgot to GPS the directions. Once I got there I called and in short order someone was there to help. A few minutes later voila it was fixed. In this moment in time where everyone is stressed your team took the heat off and got us back up and running for "school" the next day. I cannot say thank you enough to the McKinney store for helping out in a time of need.

Fixed my son's Xbox headset which other places wouldn't touch. Guy there was super nice and did…read moregreat work.

Showed up at 12:05...it's 12:11. They're not open. Idk who's running this trash business but that's…read moreno way to run a business. I'll find another LCS to purchase goods from.

Great selection of items, service was amazing from all of the team members. The items are all…read moremarked at an amazing value.

Been here a couple times for cracked phone screens and desktop cleaning, crew was always quick with…read moregreat service!

I went to "CPR Cell phone Repair" to get my 8+ back glass to get replaced and they did not replace…read morebc of not having the proper tools.. even after taking my money but Fly Pc did a awesome job by replacing it less than 1 hour.. Casey keep up the good work thank you so much!

The bad news: Two broken cell phone screens on separate phones in one week…read more The good news: Sozo cell phone repair made it all better. I was sure my iPhone 6 Plus was toast after I smashed the screen to smithereens when I fell while running. I literally braced myself on top of the phone as I fell full force on the concrete. Every inch of the screen was splintered. I hardly believed the man at Sozo when he said he'd have it fixed in 45 minutes....for $129. It would have cost $600-$700 to get a new phone (maybe more?). My daughter's phone wasn't quite as bad. She dropped it on a pebbly sidewalk in front of a friend's house-one corner shattered. Sozo only charged $99 to fix her iPhone 6 screen. Both phones now have new screens and screen protectors...thanks Sozo. I hope I don't see you for a long, long while, but I appreciate your speedy service, reasonable prices and honesty.

This is a review I still cannot believe I'm writing. The events that occurred during my visit to…read morethis business are like nothing I have ever experienced in my life. On my initial visit it was a simple as a iPhone screen repair. I usually take my phone to my favorite place in Plano, but figured I'd give this place a try since its in Allen. I foolishly did not look at previous reviews, otherwise I would not have come here. I walk in and explain the problem. The screen won't come one and is just black. They fixed the screen, while they were much more expensive than the place I typically go to, the screen is repaired, and I leave with a working phone. A few days later, the screen goes black for no reason and has a line down the middle. Nothing was done to the phone to cause this. I bring the phone in and show him that the phone screen is blank with a line through it. He immediately starts ranting that I pressed the screen too hard, which makes no sense since the phones being used as normal and has been used as normal. This is pretty annoying, and I let him know that it is not normal for a screen to go bad because you think someone pressed too hard, its a poor excuse. I then look at the receipt and see that the receipt states there is a 60 day warranty unless the screen is cracked or there is water damage. I let him know this. Then he changes his story, and he tells me he thinks my screen is water damaged. At this point, he hasn't even looked at the phone or held the phone. I let him see the phone. While he's holding phone, I take a picture of him... I know I'm going to want to have this picture and I know I'm going to leave a bad review. He tells me don't take my picture or I'll keep your phone. I tell him give me my damn phone back, you can't keep my phone because you're mad at me. At this point, I'm pretty annoyed and I tell him he needs to fix my phone, he walks out of the room and goes back for a long while. Next thing you know the police are there. This is one of those situations where his level of escalation is inappropriate and just shows how far a dishonest person will go to justify their theft. Luckily, Allen Police Department is pretty awesome, I explained to the officers what occurred, they kindly explain to me that there is no recourse other than to have a report with call notes created by them. I got the report with notes from them, and from this point, I will take this to small claims court. So to be clear, I took my phone in for a repair, the repair worked for three days, then stopped, and the repair person tells me that it is my fault the repair did not work. He wouldn't fix the screen or refund me, and insult to injury, he called the police on me. This level of escalation is both irresponsible and dangerous. I will never shop here again, and will review anywhere I can to let the world know that if you have a repair done here, they will not back the product, will lie, and at some point may even call the police on you. What an embarrassment for a location like this to be in Allen.