I grew up in the city, where homes are just tangled up with all the cables you can imagine. Getting…read morefast internet is just a given. Flash forward to now and I found myself in a rural area cause cows, goats and chicken we said... Along with my husbands dream of getting land for a dirt track and a small "dump", so he says. All was good until we had to figure out the INTERNET. Nowadays you really cannot do ANYTHING without it. I was on my quest to shop around for the best provider. Problem was you really don't have much of a choice. I called the other company that serviced out here and let me tell you, customer service was seriously lacking. Got put off instantly. They were slightly cheaper than Ether Web and it SHOWS. I called Ether Web and it was the EASIEST process I could have imagined. They answer their phones right away and they all are super knowledgable. My husband has called as well and has been super impressed with their customer service and prompt response. We recently had billing issues and they took care of them immediately and made the process so easy. When I tell you I am impressed, I AM IMPRESSED. Nowadays, people lack the human to human connection that is needed for a business and Ether Web excels in this area. They got everything resolved super quickly. Their service department is also extraordinary. Their techs that come out are super respectful, polite and just look like they honestly love their job and know what they are doing. All in all, I highly recommend Ether Web, as the old adage goes, you get what you pay for. And honestly given their service you really are getting a deal.

I've been an EtherWeb customer since they expanded out into the hills above Milpitas, maybe 25…read moreyears ago. I cannot say too many positive things about EtherWeb. Superior customer service and reliability. Human beings answer the phone. My neighbors are always chasing the fastest speeds plus bells & whistles. I couldn't be happier with my EtherWeb.

Another great customer experience today with Angelo. I was helped with exactly what I needed I'm…read moreso glad this store is right here in Livermore and open on Sundays.

We visited the Xfinity store in Livermore on Friday to purchase new phones, and we wanted to…read morerecognize the outstanding service we received. The entire staff was friendly, helpful and very knowledgeable. Jason was our salesman, and he was incredibly helpful, patient and knowledgeable. He took the time to explain everything clearly and made sure we felt comfortable with our decisions. At the end of the transaction, Devin, the manager, also stepped in to assist and made sure everything was completed smoothly. Both Jason and Devin were professional, friendly and truly focused on customer care. When I asked Devin if he could put the face protectors on our two phones he didn't hesitate a second. He said absolutely and did a perfect job which is one job we could never do properly and he was an expert at it! It was such a positive experience from start to finish and we couldn't recommend them more for your mobile phone needs!

TL;DR: Solid and reliable…read more Installed 7 months ago, and I guess I forgot to write a review. Performance is consistently better than promised, much faster than we need, an lower latency than our previous service (DSL), and costs less.

Trash service and reliability. Terrible sales, billing and customer service. They're thieves and I…read morehope this business goes under.

Always great customer service I'm always impressed with the help I receive here I've had iPad…read moreand I phone issues and they've been resolved quickly

Thank you Diego for helping me switch my mobile carrier from AT&T to Xfinity today after a…read morecomplicated process and several calls with AT&T customer service. Diego was very patient and knowledgeable throughout the process and I will definitely be coming back to this location again!

Shephered Son was great he repaired my internet quickly and he explained how everything worksread more

Thank you to Rodrigo Murillo & Mike Songo. My landlord hired some incompetent contractors to redo…read morethe siding of my apartment and they ended up cutting my fiber optic cable. These two stayed overtime for me to be able to get WiFi. Their hard work is much appreciated and they did a phenomenal job. Thank you!

I went into Verizon looking to replace my daughter's Apple Watch after she lost it, and Kasey was…read moreabsolutely fantastic. From the beginning, he was friendly, patient, knowledgeable, and really took the time to understand what I was looking for. Instead of simply replacing the watch, Kasey walked me through several different options and explained the pros and cons of each. Based on his expertise and recommendations, I ultimately decided that getting my daughter a smartphone made more sense for our needs. What I appreciated most was that I never felt pressured or rushed. Kasey genuinely seemed focused on helping me make the best decision rather than just making a sale. That type of customer service goes a long way. Thank you, Kasey, for making the entire process easy and enjoyable. Verizon is lucky to have you!

Nice and quick, got the job done! I went in to get a SIM…read morecard and it was made right away and works great

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

Ron worked a miracle for Point Reyes Vineyards. We are about…read moreas far west as you can get in California. Having suffered with the slowest IP in the country, Ron showed us the light. Best service we could get. Thank you Ron and crew. Steve Doughty Point Reyes Vineyards

I've known and worked with Ron for several years now and never been let down, constantly impressed…read morewith his ability to always deliver under all circumstances and so attentive to what my needs are. He and his organization are not salesmen, they are problem solvers and I appreciated that they didn't just try to sell me, but instead they worked with me to ensure my needs were met and in fact exceeded. Customer for life!

Requested service for installing StarLink at our home. Quick response from the company. Day of…read moreappointment they arrived on time and were very professional. They explained the reason for placement of the starlink, setup everything, and connected to our existing mesh relay system. Cleaned up after themselves. Appointment was completed in the two hour allotted. Highly recommend this company!

When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

I'm going to start by saying I'm a fairly picky person. I consider myself fairly hard to please…read more I live in a rural area so there are no services except satellite for TV, and dial up for internet. So after a year of using my 4g phone as a hotspot, with crappy 4g coverage at my house, I was excited to give Unwired a try. Their service is long range WiFi. I have had the service for two years now and have been nothing but impressed with this company. There have only been two service outages due to their equipment, and both times I was emailed multiple times from Unwired, keeping me informed of the situation. They explained what went out, which tower, how long the service would be down, etc. They made me feel like I was important. How often do you get that from Comcast or AT&T? NEVER! YOU have to call and most of the time they treat you like an idiot. Most recently I had a power supply failure on my modem/dish. I emailed Unwired support at 7PM on a Friday night. I totally expected to not hear from them until Monday. Well, guess what? The CEO of the company emailed me back within a half hour and helped me diagnose the problem via email that night! If you are not impressed by now, just wait. I emailed him the next day (Saturday) and asked if there was a local place I could find a power supply. He explained that the power supply was a unique unit and a normal store would not have it. He then volunteered to personally deliver a power supply to my work!! I told him I didn't expect him to do that and I would wait until Monday. If the deal wasn't already sealed at this point, it is now. I will be a customer for life with this company. The service itself is great. It has a very fast upload/download speed. The latency, which was my biggest concern, is VERY fast. I trade futures and a fast latency, or "ping" time is crucial. If you want excellent, small company service, fast internet, and a lower price than the big guys, give these guys a call.

After six years of being an Unwired customer, I've come to realize it is the gold standard for an…read moreISP, especially with respect to service. A recent story: my internet died. Of course, I called Unwired, to see if the network was down. They quickly determined that the problem was NOT on their end. BUT, instead of hanging up the phone, Unwired helped me solve my problem... on my side. This is a rare and wonderful company. If I could give six stars, I would.