WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

Update: I received a very helpful response from the company. The issue has been resolved and they…read morehave credited my account for the lapse in service. Though I was disappointed with the handling of things at first, I really did apprecate the efforts that followed my review. Thank you to the team for taking care of things.

We've had Etheric for about a year. It is perfect. We are in Saratoga on a street that nobody…read moreservices. Most choose Starlink. We didn't. We have line of sight to Etheric point of presence, and get consistent 350+ down/200+up. They are very professional, yet friendly and personal. Same price (+/-) as Elon. We are VERY happy.

So Amanda was very attentive. When I came in. Everything was quick and easy and it was only just…read morefor a pick up. She actually was helping another customer was able to help me. Wow. Thats what you called multitasking and great customer service work.

After a nightmare experience with AT&T, we could not be more grateful for the customer service we…read morereceived here at Verizon, specially from Marilyn and Bryce. They went above and beyond to make sure we got the best deal possible for our new phones and contracts, going as far as driving to the Dublin store to pick up a phone that was only in stock there and texting us with updates throughout the day. If you are wondering which Verizon location to visit - come here!

Maurice Makoyan did a great job at getting the job done and repositioning devices from kitchen to…read moreliving room. Very helpful and communicative! Thank you Maurice for your assistance and help 10/10 experience. Set up is great, wires are neatly placed and positioned. Internet service is at 100%

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

Ron worked a miracle for Point Reyes Vineyards. We are about…read moreas far west as you can get in California. Having suffered with the slowest IP in the country, Ron showed us the light. Best service we could get. Thank you Ron and crew. Steve Doughty Point Reyes Vineyards

I've known and worked with Ron for several years now and never been let down, constantly impressed…read morewith his ability to always deliver under all circumstances and so attentive to what my needs are. He and his organization are not salesmen, they are problem solvers and I appreciated that they didn't just try to sell me, but instead they worked with me to ensure my needs were met and in fact exceeded. Customer for life!

Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.