Awesome customer service!! I needed cards laminated for my mom's birthday & the worker, Susan, was…read moreextremely creative and helpful arranging the cards and suggesting ideas to make my project flow better. At first she said she'd have it ready tomorrow. I told her I needed it tonight cuz I wanted my mom to get her present on her birthday. Susan dropped everything she was doing & got it all set up nicely. I was on a small budget, and she helped me stay in my budget while helping to create this awesome book. I've never had customer service that amazing. I highly recommend going here. Friendly helpful staff, lots of fun items-from headphones and wireless chargers to neon paper. It's a store full of possibilities, and I'll definitely be going again!!

They did a tune up on my laptop and updated my anti-virus for under $100.00. Chris was…read moreknowledgeable and helpful. He didn't try to sell me anything I didn't need.

Great staff to work with each time I've gone there. Hours work well with my schedule.read more

I don't know if the guy is the manager (short guy) or what, but he was being so passive aggressive…read moreto his customer service lady (red head) and treating her like utter trash - really inappropriate, condescending, rude, you could just tell he was doing everything in his power to make her uncomfortable. The work they did was subpar, and the has been in the past as well. I just thought I would give them another shot, but I was so unnerved by that interaction with staff, I won't be returning, and I hope that girl gets out. If any of my friends were in a relationship with anyone who treated them like as gaslighty as that guy was treating her, I'd help them move out ASAP... but coming from a boss? Absolutely not. Go pick on someone else. She was extremely competent, from the couple times she was there when I was. The others... demoralized doesn't begin to cover it.

I was explained the incorrect purchase information by the employee. It was in relation to the…read morerebate which they over quoted me on to upsell the annual supply. Didnt explain the detail of how you qualify. No empathy or apology when calling them to explain the situation. I had to then try and explain how they could handle it moving forward. They didnt seem to care.

Untrained opticians who have no clue as to what she was doing. Dr. Roovers is very good and saved…read morethe day. They said they would call when the glasses were in. They didn't. I went to see if they were in and the optician dug through a pile of glasses. Apparently others weren't called either. Mine were in the pile. Optician ( same one who had no clue at the appointment) gave me the glasses , two pair and sunglasses lenses, and said have a nice day. They weren't fitted. Ended up going to another optical office to get them to fit so they wouldn't fall off my face. The glasses are nice and work well. They need to have a training program! Spending over $1600. YouTube would think there would be a better service.

The customer service was horrible. The employee at the Bay Park Square store was incredibly rude…read moreand made many comments. I went into the store to buy Hey Dudes and they were very helpful until the one employee made comments about my custom insoles saying they were not good for my feet. He made many comments about my previous shoes that I did not appreciate. He made another comment when my boyfriend went to pay saying, "Oh you're paying? Sounds about right." I thought that was extremely inappropriate. I am not happy whatsoever with the customer service and will never be returning. I was at the store on September 10, 2023 at 15:27:40. The cashier who we had was the same man making the comments. His number was #027468.

I was in need of a comfortable pair of walking shoes and I was recommended to Jason at Tradehome…read moreshoes in Bay Park Square. Jason is very knowledgeable about his product and after measuring both feet and listening to me explain my specific needs he recommended the Altra Ego Max shoe. I find this a very comfortable shoe with great cushioning for long distances. Great shoe! And excellent customer service that you seldom see in retail anymore. This is my go to shoe store.

I worked with DuBois to suit up 8 people in my wedding party including myself. Picking out the…read moreoutfits with my wife and getting measured was easy and fast. Even with some of my wedding party not having a DuBois near them, all of our suits were delivered on time and some with last minute alterations. I trusted their experience and ended up feeling amazing on my wedding day. Would recommend the company and this specific store for your special occasion!

Tom was excellent to work with, he responded to my request for a quote within an hour of my request…read more- and I submitted it after working hours. He was at my house working on my downstairs project within the week. Awesome guy to work with and willing to go above and beyond. You can tell he cares about customer satisfaction. Thanks for everything Tom!