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    T-Mobile Experience Store

    3.4 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    Photo of Mark T.
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    2 years ago

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    4 years ago

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    2 years ago

    Great Service and Helpful staff! They are always willing to help and recommend great services!

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    4 years ago

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    Verizon

    Verizon

    2.6(10 reviews)
    0.2 mi

    Representative did not explain anything to me. Not about the phone, not about the new plan, didn't…read moregive me a receipt, etc. When I declined the protection plan he offered, another guy (manager?) came over and high pressured me to get the protection. They advised that I could call back later that day to cancel it if I wanted. To get them off my back I said ok but I would likely cancel later in the day. They lied! Verizon doesn't allow you to cancel until after first billing!

    I stopped in to this location just to pick up a new Apple USB-A to Lightning cable, et Voila!…read moreCarPlay, which until now was not functioning in my Dad's new '21 Ford Ranger SXT, worked immediately after I plugged in my iPhone in the parking lot w/the new cable! Finally Maps & Siri work with handsfree, so my family can rest assured I can keep my attention where it belongs, offensive driving . On top of this the salesperson, D!, sold me on a HomePod Mini and helped reassure me it was a sensible purchase to work on our "Smart" Home aspirations. I was impressed by the stores depth of products & accessories in home media center & beyond the usual mobile phone/smartwatch inventory stack that seems typical in even Verizon's stores in large Metro areas. Following the last 2 times I've had to contact "611", I have noticed a near seamless online/mobile app/text/phone/in-person experience & helped me avoid having to repeat my self ad-nauseam. Even AppleCare+ customer service doesn't even compare in this regard. While the entry cost for VZW monthly service is , I'm reassured it is buying quality customer service that is worth it and I'm confident I made the right decision in moving my business to VZ. Looking forward to unpacking the HomePod Mini and following up with another A+ review on that project ;)

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    T-Mobile Experience Store - mobilephones - Updated May 2026

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