We got assistance from Jordan, Lexis, and Tristan. it was a tough situation with cyber identity…read moretheft. They went above and beyond in helping.

Worst service I have ever had. They do not want to talk to the customers, that's why it takes so…read morelong to get an agent on the phone to help. Service is very bad.

Just had a great experience here. Got the new iPhone 14 pro. Darren was awesome! Super helpful…read more Definitely went above and beyond to answer any of me and my moms questions! Before going here I walked into another AT&T store where the manager said "what do you want" I said "a new iPhone" he says "it's guna be 30 minutes." I left. Such a different experience at Darren's store. Thank you sir!

By far the worst and most greedy company I've dealt with. I canceled all services on the 3rd of the…read moremonth, even though my billing cycle ran until the 21st -- yet I was still charged for the entire month. On top of that, they had the nerve to charge me for not returning the equipment, even though the equipment is built into the apartment and cannot be removed. The apartment management even confirmed that it must stay because it's integrated into the unit! It's ridiculous how much money this company tries to squeeze out of people. I avoid AT&T at all costs, but I had no choice because the apartment came with it. I didn't want this service to begin with, and now I'm being charged for things completely outside of my control. Unbelievable.

Austin Cell Phone provided fast friendly service when I cracked my phone screen. Moving forward I…read morewill only bring my phone here and recommend this place for phone repairs!

Terrific! Replaced speaker in my iPhone in about 10 minutes at a very reasonable price. Excellent…read morework!

Wife and I were in serious need of new phones, still having our iPhone 7s from years ago. They are…read morequality work horses, but was time to retire them and get new ones. Wife did the research and found an unbelievable deal with Verizon. It just so happened we were in Austin that weekend for the holiday, and since the store is just a quarter mile down from us, we figured why not check it out. It was Saturday around 5pm. The place was packed. Parking is difficult, considering the size and location, but there is a parking garage just on the other side. I dropped the wife off to get in line, and was about to enter the garage, and then she called me, and said someone had left the Verizon parking lot, and the Retail Specialist, Anisa, helped hold the spot. Talk about the first positive customer experience. So, Anisa was very nice, and asked us a few questions. Wife discussed with her what we were planning to do. We had a couple iPhones with another carrier, and she had an old Samsung Galaxy with a different carrier. We were looking to trade in and trade up as much as possible. After that, Anisa did an amazing job of showing all the options for plans as well as newest phones, discounts with plans, and the trade in discounts. I must say, I was absolutely amazed at the deals, and considering I already have an iPhone 12 5G with Verizon from work, I know the quality of the cellular service, and why I was happy we were here instead of the other carriers. There were so many deals and so many options, the wife and I had so many questions, especially since they had great deals on watches and tablets. My wife always wanted a watch, and let's just say my old iPad v2 isn't working much anymore. She was excited to finally get a watch and me the new iPad. So, onto the phones. After review of all the values, and the wife and I talking back and forth, and getting nowhere, I notice Anisa listening patiently. I looked at her and asked what she thought. She asked my wife a number of questions about her phones, the Galaxy and the iPhone, and how she used them. She did the same with me. She then recommended options. We went with the latest and greatest iPhone 15 Pro Max, a standard iPhone 15, an iPhone 14, an Apple Watch, and an Apple iPad v9. Once it was all done and decided, Anisa worked her magic and provided the pricing, which was fantastic, especially the discounts they were able to do. The deal was absolutely unbelievable compared to what we were paying for just the three old phones. The set up was a little challenging, to say the least, since I had to contact our previous carriers to transfer the phones. One was easy since it was a larger established one, but one, a smaller low budget monthly service provider, made it so difficult, as has always been the case with their customer service. I had to call multiple times, and still had issues. Anisa was so patient, and even took over and called our service provide while multi tasking with Verizon on the other line. It was finally all transferred, then phones and other items came. It was 7pm and the store was closing but Anisa was focused on not rushing and making sure we walked out happy and satisfied. Some of the other staff had to wait as well, but all were patient and understanding. The best part of this deal was not the $$$$$ savings, but the outstanding customer service. We had to return the follow Monday to iron out some items, and return our old Phones. Unfortunately, Anisa was off for the day, but she still answered my text and connected us with the manager. Gold star service for first time customers... amazing. Elizabeth, the manager, helped us and answered all my wife's questions. She was very patient and helpful. She set up our trade in phones, to make it easy to drop off at UPS, set up my wife's watch, and my iPad, and answered all our billings items. As I've said before, and as many of you know that follow me know, it is not just about the deals, or quality of meals or products, but the service. These days it is hard to find good service, which for me is most important. Anisa, Elizabeth, and the entire Verizon staff were all top notch customer service. I will be back for future needs, and won't feel anxiety like with past carriers when having to deal with horrible service. I now can walk into a Verizon store feeling happy, knowing I will be treated like their best customer, as they do with all their customers. Recommend Verizon for anyone looking to switch from another carrier. Now when someone asks me about my phone, and am happy to start with, "It's my Verizon!"

Save your time and money, never transfer over to this company. They will take your money and take…read moremore for any reason. I've been in an active feud with them to get my old number ported out of their crappy company with no avail.

The Good: :: it's a local business!…read more :: they practice pandemic safety and their employees wear masks :: very fair priced :: when their repair of my iPad Pro 11 left my front-facing camera rendering all video with an orange hue, they took it back no worries (they have a warranty on their service!) and fixed it (some protective layer from the factory was still on the lens IIRC) :: very good communication. when the item was done each time, they called and let me know The Bad: :: none The Ugly: :: none Would I go back? For sure...the next time I have an issue with my phone or tablet or anything, I'm turning to these folks for help and have no concerns referring them to family and friends. This place is IN.

I had a broken lens cover on my iPhone 14 Pro. It was fixed in about 90 minutes for $50. Not much…read moremore to say. This will be my go-to shop for repairs in the future.

Digital Touch Systems was amazing to work with. We used their product multiple times for a reality…read moreshow we were shooting with all over the country. They were always incredibly prompt and helpful. Anytime we had a crazy request, somehow, they were able to make the right program for us. We used their digital touch tables as well as the 47" digital touch screen TV. Both were amazing products. Don't know what we would've done without them!

Highest quality touch screens. Amazing software development team for interactive software.read more

I purchased a phone from them and everything worked amazing! And I got service from them tooread more

Very disappointed with the customer service at Discount Wireless. I messaged the shop twice the day…read morebefore requesting information about repairing my phone and received no response. When I finally called the next day, the employee acknowledged that he had received both messages but simply had not responded. After discussing the issues with my phone, I was told they could not provide most of the services I needed aside from a battery repair. When I asked for a written estimate of the potential cost, the response I received was, "If I get to it today, I'll do it." That response, combined with ignoring two previous messages, was enough for me. Very poor communication and customer service overall. I would not recommend this shop and would suggest going to a more responsive and professional repair business instead.

Garrett was so helpful as I dealt with AT$T unlocking my phone that I paid for! He was patient and…read morekind. I recommend him highly in the Lakeline 183 store!

No customer service omg. They don't acknowledge you when you walk in. They don't give you lil…read more"we'll be with you in a moment" type of updates. Went in for the tmobile Tuesday item and was waiting about 20 mins until I overheard them talking to the current customer about the promotions in how t mobile don't offer those to third party retailer. I just left. If they are going to lack customer service skills and if they know people are going to be coming in for the items they should just put up a sign or just say it immediately after greeting people. Heck the customer was more apologetic and saying sorry for the wait than the actual employees. They never apologized for the wait or anything. They need some training

Ever since I upgraded from the 13 to the 15 Pro when it first came out, I was insistent that I'd…read morestay with the 15 until the 20 came along. Well...here I found myself when the 18 was released to purchase the 18 Pro Max. The 15 is like new and I did upgrade the iOS to 26 but it's just not keeping a charge quite as much as I'd like it to. Plus as a freelance music journalist/photographer, I like having a phone with a good camera. It comes in handy when shooting shows (I often switch from my professional camera to my phone to grab candids of musicians). The 18 camera is impeccable. I like coming to this store for any phone related needs. Just like all locations they are busy but if you don't have an appointment, they still get to you rather quickly. I've found service here to be patient, welcoming, and friendly.

Came here to pick up my watch that I already had an email confirmation and QR code for. I got…read morepassed around to 4 different people. The QR code couldn't scan for 2 people. Finally, the 4th person brought up my order. When they got my order she put it on the table to help someone else open a watch band while I stood there and waited for her fumbling around. How about you finish helping one person first, or just quickly scan my order so I can leave. Or hand it off to someone else to scan it, or hand off the watch band for someone else to help. This store is terrible with terrible customer service. I will never order for pickup again. Not only that, they try to upsell you on everything and no, I don't need help setting up my watch.

It is definitely not the massive Targets that exist in suburbs and throughout the United States,…read morebut for the people that live in the area and for me who sometimes is in the area and needs to make a quick stop, it's super convenient, accessible, and the free validated parking is always welcomed. Due to its size, it has a lot less stuff than a typical Target outside the city, but having the essentials makes it perfect for getting in and out of. Shoutout connivence! RIYL: Target in da city

hello human race and target customers,…read more i would like to share with you the harassment, the prejudice, and the unpleasant experience i just recieved from miss jackie(door monitor) that was not just racist but totally uncalled for by this very hateful and mean target greeter at this location so that we can see to it that her behavior is expressed and dealt with because this person has no reason to be the go to when it comes to having a job anywhere including a target that has customers simply wanting to enjoy a pleasant experience when shopping. Jackie isn't a person that offers a kind hello let alone a warm experience. allow me to share with you my prejudice experience just received moments ago. i am a 58 year old white male living in a beautiful city america. now jackie is a human being just like me, but unfortunately she is not a pleasant greeter working the front of target. if she was i would not be here... no smile, no hello and definitely no welcoming personality either. before i could step in the front door fully i was being approached by her with a look of dislike and a disgust towards me that wasn't necessary at all and certainly could have been handle better with just a little more respect. i was tired and on my way home after traveling on my bike with a very heavy and now rain and dirt filthy over size back pack that i wasn't comfortable wearing inside the store just so I could purchase 1 item. so respectfully i figured that I would leave it by the door and ask the greeter if it would be OK. so i set it down and approached her with a warm smile only be shut down by her approach and her reprimand of telling me that I can't leave my bag there. when I attempted to have dialog with her i immediately knew that she wasn't going to hear it nor be respectful towards me let alone kind, i shut down my approach and said nothing and tried to not respond and hurry to grab my one item, but before i could walk away and ignore her rudeness she was heading towards my back pack making verbal treats to throw my bag outside on the sidewalk. i thought, really? wow! she was doing it all with a hateful smile towards me. i just couldn't believe it. so before she was able to actually grad my bag and throw it outside i grabbed it and put on my back and walk away. i thought to myself what a pooh butt she was towards me and after getting my item and giving this experience a thought i decided to not make my purchase and just walk away. but only after getting her name from another employee that has always been very kind, welcoming and patient with me in the past. I then simply walked out the door to leave. and would believe that she was actually giving me another spiteful and hateful smile and slight giggle. i couldn't believe it and i was so upset from her prejudice and spiteful demeanor that it upset my stomach. but like you and probably even her i am just a customer that wants to be greeted with a smile and welcoming hello when i walk into a place of business that puts greeters/regulator/loss and prevention employee at the front door. Jackie, you are such a pretty young lady to be so as a matter of a fact and spiteful like towards customers coming through the doors. i hope that you are approached and terminated from working a my local target because you aren't the person target needs working for them and your attitude is very ugly and completely not fit for any position when it comes to having respect for those who support your source of income and living. management, i pray to God that you consider my review and have this young lady removed from your place of business. you can do so much better than miss Jackie. please do something to make sure no one gets treated poorly by an employee that doesn't care to be working for your company and your customers. good luck and God bless you young lady.